AI Live Chat Software refers to a type of software that utilizes artificial intelligence (AI) technologies to facilitate real-time communication between users and businesses through chat interfaces. These platforms are often deployed on websites, mobile apps, or messaging platforms to provide immediate assistance, support, or information to users.
The global AI Live Chat Software market size was valued at US$ million in 2023 and is forecast to a readjusted size of USD million by 2030 with a CAGR of %during review period.
China and the United States are two leaders in AI industry. On the AI 100 list (2022) released by CB Insights, the number of companies in the United States ranks first, with more than 70 companies, followed by the United Kingdom, with 8 companies on the list. China and Canada both holds 5 companies on the list. According to data from the China Academy of Information and Communications Technology, the scale of China"s core artificial intelligence industry reached 楼508 billion in 2022, a year-on-year increase of 18%. From 2013 to November 2022, the cumulative number of patent applications for artificial intelligence inventions in the world reached 729,000, and the cumulative number of applications in China reached 389,000, accounting for 53.4%. However, the Global Artificial Intelligence Innovation Index Report 2021 released by the China Institute of Scientific and Technological Information shows that the overall strength of the United States is still far ahead. The number of artificial intelligence companies in the United States is about 4,670, while China has only 880. China"s data center is less than 1/151 of that of the United States.
This report is a detailed and comprehensive analysis for global AI Live Chat Software market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2024, are provided.
Key Features:
Global AI Live Chat Software market size and forecasts, in consumption value ($ Million), 2019-2030
Global AI Live Chat Software market size and forecasts by region and country, in consumption value ($ Million), 2019-2030
Global AI Live Chat Software market size and forecasts, by Type and by Application, in consumption value ($ Million), 2019-2030
Global AI Live Chat Software market shares of main players, in revenue ($ Million), 2019-2024
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for AI Live Chat Software
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global AI Live Chat Software market based on the following parameters - company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include OpenAI, IBM, Microsoft, [24]7.ai, Apple, Google, Meta, BAAI, Baidu, Genesys, etc.
This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.
Market segmentation
AI Live Chat Software market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.
Market segmentation
AI Live Chat Software market is split by Type and by Application. For the period 2018-2029, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type
On-Premise
Cloud-based
Market segment by Application
Commercial Customer Service
Educational Assistance
Medical Care
Media and Entertainment
Others
Market segment by players, this report covers
OpenAI
IBM
Microsoft
[24]7.ai
Apple
Google
Meta
BAAI
Baidu
Genesys
Chatfuel
Botsify
GoTo Technologies
eGain Corporation
Nuance Communications
Creative Virtual
Artificial Solutions
Market segment by regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia, Italy and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia and Rest of Asia-Pacific)
South America (Brazil, Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe AI Live Chat Software product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of AI Live Chat Software, with revenue, gross margin, and global market share of AI Live Chat Software from 2019 to 2024.
Chapter 3, the AI Live Chat Software competitive situation, revenue, and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and by Application, with consumption value and growth rate by Type, by Application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and AI Live Chat Software market forecast, by regions, by Type and by Application, with consumption value, from 2024 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of AI Live Chat Software.
Chapter 13, to describe AI Live Chat Software research findings and conclusion.
Please Note - This is an on demand report and will be delivered in 2 business days (48 Hours) post payment.
1 Market Overview
1.1 Product Overview and Scope
1.2 Market Estimation Caveats and Base Year
1.3 Classification of AI Live Chat Software by Type
1.3.1 Overview: Global AI Live Chat Software Market Size by Type: 2019 Versus 2023 Versus 2030
1.3.2 Global AI Live Chat Software Consumption Value Market Share by Type in 2023
1.3.3 On-Premise
1.3.4 Cloud-based
1.4 Global AI Live Chat Software Market by Application
1.4.1 Overview: Global AI Live Chat Software Market Size by Application: 2019 Versus 2023 Versus 2030
1.4.2 Commercial Customer Service
1.4.3 Educational Assistance
1.4.4 Medical Care
1.4.5 Media and Entertainment
1.4.6 Others
1.5 Global AI Live Chat Software Market Size & Forecast
1.6 Global AI Live Chat Software Market Size and Forecast by Region
1.6.1 Global AI Live Chat Software Market Size by Region: 2019 VS 2023 VS 2030
1.6.2 Global AI Live Chat Software Market Size by Region, (2019-2030)
1.6.3 North America AI Live Chat Software Market Size and Prospect (2019-2030)
1.6.4 Europe AI Live Chat Software Market Size and Prospect (2019-2030)
1.6.5 Asia-Pacific AI Live Chat Software Market Size and Prospect (2019-2030)
1.6.6 South America AI Live Chat Software Market Size and Prospect (2019-2030)
1.6.7 Middle East & Africa AI Live Chat Software Market Size and Prospect (2019-2030)
2 Company Profiles
2.1 OpenAI
2.1.1 OpenAI Details
2.1.2 OpenAI Major Business
2.1.3 OpenAI AI Live Chat Software Product and Solutions
2.1.4 OpenAI AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.1.5 OpenAI Recent Developments and Future Plans
2.2 IBM
2.2.1 IBM Details
2.2.2 IBM Major Business
2.2.3 IBM AI Live Chat Software Product and Solutions
2.2.4 IBM AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.2.5 IBM Recent Developments and Future Plans
2.3 Microsoft
2.3.1 Microsoft Details
2.3.2 Microsoft Major Business
2.3.3 Microsoft AI Live Chat Software Product and Solutions
2.3.4 Microsoft AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.3.5 Microsoft Recent Developments and Future Plans
2.4 247.ai
2.4.1 247.ai Details
2.4.2 247.ai Major Business
2.4.3 247.ai AI Live Chat Software Product and Solutions
2.4.4 247.ai AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.4.5 247.ai Recent Developments and Future Plans
2.5 Apple
2.5.1 Apple Details
2.5.2 Apple Major Business
2.5.3 Apple AI Live Chat Software Product and Solutions
2.5.4 Apple AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.5.5 Apple Recent Developments and Future Plans
2.6 Google
2.6.1 Google Details
2.6.2 Google Major Business
2.6.3 Google AI Live Chat Software Product and Solutions
2.6.4 Google AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.6.5 Google Recent Developments and Future Plans
2.7 Meta
2.7.1 Meta Details
2.7.2 Meta Major Business
2.7.3 Meta AI Live Chat Software Product and Solutions
2.7.4 Meta AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.7.5 Meta Recent Developments and Future Plans
2.8 BAAI
2.8.1 BAAI Details
2.8.2 BAAI Major Business
2.8.3 BAAI AI Live Chat Software Product and Solutions
2.8.4 BAAI AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.8.5 BAAI Recent Developments and Future Plans
2.9 Baidu
2.9.1 Baidu Details
2.9.2 Baidu Major Business
2.9.3 Baidu AI Live Chat Software Product and Solutions
2.9.4 Baidu AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.9.5 Baidu Recent Developments and Future Plans
2.10 Genesys
2.10.1 Genesys Details
2.10.2 Genesys Major Business
2.10.3 Genesys AI Live Chat Software Product and Solutions
2.10.4 Genesys AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.10.5 Genesys Recent Developments and Future Plans
2.11 Chatfuel
2.11.1 Chatfuel Details
2.11.2 Chatfuel Major Business
2.11.3 Chatfuel AI Live Chat Software Product and Solutions
2.11.4 Chatfuel AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.11.5 Chatfuel Recent Developments and Future Plans
2.12 Botsify
2.12.1 Botsify Details
2.12.2 Botsify Major Business
2.12.3 Botsify AI Live Chat Software Product and Solutions
2.12.4 Botsify AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.12.5 Botsify Recent Developments and Future Plans
2.13 GoTo Technologies
2.13.1 GoTo Technologies Details
2.13.2 GoTo Technologies Major Business
2.13.3 GoTo Technologies AI Live Chat Software Product and Solutions
2.13.4 GoTo Technologies AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.13.5 GoTo Technologies Recent Developments and Future Plans
2.14 eGain Corporation
2.14.1 eGain Corporation Details
2.14.2 eGain Corporation Major Business
2.14.3 eGain Corporation AI Live Chat Software Product and Solutions
2.14.4 eGain Corporation AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.14.5 eGain Corporation Recent Developments and Future Plans
2.15 Nuance Communications
2.15.1 Nuance Communications Details
2.15.2 Nuance Communications Major Business
2.15.3 Nuance Communications AI Live Chat Software Product and Solutions
2.15.4 Nuance Communications AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.15.5 Nuance Communications Recent Developments and Future Plans
2.16 Creative Virtual
2.16.1 Creative Virtual Details
2.16.2 Creative Virtual Major Business
2.16.3 Creative Virtual AI Live Chat Software Product and Solutions
2.16.4 Creative Virtual AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.16.5 Creative Virtual Recent Developments and Future Plans
2.17 Artificial Solutions
2.17.1 Artificial Solutions Details
2.17.2 Artificial Solutions Major Business
2.17.3 Artificial Solutions AI Live Chat Software Product and Solutions
2.17.4 Artificial Solutions AI Live Chat Software Revenue, Gross Margin and Market Share (2019-2024)
2.17.5 Artificial Solutions Recent Developments and Future Plans
3 Market Competition, by Players
3.1 Global AI Live Chat Software Revenue and Share by Players (2019-2024)
3.2 Market Share Analysis (2023)
3.2.1 Market Share of AI Live Chat Software by Company Revenue
3.2.2 Top 3 AI Live Chat Software Players Market Share in 2023
3.2.3 Top 6 AI Live Chat Software Players Market Share in 2023
3.3 AI Live Chat Software Market: Overall Company Footprint Analysis
3.3.1 AI Live Chat Software Market: Region Footprint
3.3.2 AI Live Chat Software Market: Company Product Type Footprint
3.3.3 AI Live Chat Software Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
4.1 Global AI Live Chat Software Consumption Value and Market Share by Type (2019-2024)
4.2 Global AI Live Chat Software Market Forecast by Type (2025-2030)
5 Market Size Segment by Application
5.1 Global AI Live Chat Software Consumption Value Market Share by Application (2019-2024)
5.2 Global AI Live Chat Software Market Forecast by Application (2025-2030)
6 North America
6.1 North America AI Live Chat Software Consumption Value by Type (2019-2030)
6.2 North America AI Live Chat Software Market Size by Application (2019-2030)
6.3 North America AI Live Chat Software Market Size by Country
6.3.1 North America AI Live Chat Software Consumption Value by Country (2019-2030)
6.3.2 United States AI Live Chat Software Market Size and Forecast (2019-2030)
6.3.3 Canada AI Live Chat Software Market Size and Forecast (2019-2030)
6.3.4 Mexico AI Live Chat Software Market Size and Forecast (2019-2030)
7 Europe
7.1 Europe AI Live Chat Software Consumption Value by Type (2019-2030)
7.2 Europe AI Live Chat Software Consumption Value by Application (2019-2030)
7.3 Europe AI Live Chat Software Market Size by Country
7.3.1 Europe AI Live Chat Software Consumption Value by Country (2019-2030)
7.3.2 Germany AI Live Chat Software Market Size and Forecast (2019-2030)
7.3.3 France AI Live Chat Software Market Size and Forecast (2019-2030)
7.3.4 United Kingdom AI Live Chat Software Market Size and Forecast (2019-2030)
7.3.5 Russia AI Live Chat Software Market Size and Forecast (2019-2030)
7.3.6 Italy AI Live Chat Software Market Size and Forecast (2019-2030)
8 Asia-Pacific
8.1 Asia-Pacific AI Live Chat Software Consumption Value by Type (2019-2030)
8.2 Asia-Pacific AI Live Chat Software Consumption Value by Application (2019-2030)
8.3 Asia-Pacific AI Live Chat Software Market Size by Region
8.3.1 Asia-Pacific AI Live Chat Software Consumption Value by Region (2019-2030)
8.3.2 China AI Live Chat Software Market Size and Forecast (2019-2030)
8.3.3 Japan AI Live Chat Software Market Size and Forecast (2019-2030)
8.3.4 South Korea AI Live Chat Software Market Size and Forecast (2019-2030)
8.3.5 India AI Live Chat Software Market Size and Forecast (2019-2030)
8.3.6 Southeast Asia AI Live Chat Software Market Size and Forecast (2019-2030)
8.3.7 Australia AI Live Chat Software Market Size and Forecast (2019-2030)
9 South America
9.1 South America AI Live Chat Software Consumption Value by Type (2019-2030)
9.2 South America AI Live Chat Software Consumption Value by Application (2019-2030)
9.3 South America AI Live Chat Software Market Size by Country
9.3.1 South America AI Live Chat Software Consumption Value by Country (2019-2030)
9.3.2 Brazil AI Live Chat Software Market Size and Forecast (2019-2030)
9.3.3 Argentina AI Live Chat Software Market Size and Forecast (2019-2030)
10 Middle East & Africa
10.1 Middle East & Africa AI Live Chat Software Consumption Value by Type (2019-2030)
10.2 Middle East & Africa AI Live Chat Software Consumption Value by Application (2019-2030)
10.3 Middle East & Africa AI Live Chat Software Market Size by Country
10.3.1 Middle East & Africa AI Live Chat Software Consumption Value by Country (2019-2030)
10.3.2 Turkey AI Live Chat Software Market Size and Forecast (2019-2030)
10.3.3 Saudi Arabia AI Live Chat Software Market Size and Forecast (2019-2030)
10.3.4 UAE AI Live Chat Software Market Size and Forecast (2019-2030)
11 Market Dynamics
11.1 AI Live Chat Software Market Drivers
11.2 AI Live Chat Software Market Restraints
11.3 AI Live Chat Software Trends Analysis
11.4 Porters Five Forces Analysis
11.4.1 Threat of New Entrants
11.4.2 Bargaining Power of Suppliers
11.4.3 Bargaining Power of Buyers
11.4.4 Threat of Substitutes
11.4.5 Competitive Rivalry
12 Industry Chain Analysis
12.1 AI Live Chat Software Industry Chain
12.2 AI Live Chat Software Upstream Analysis
12.3 AI Live Chat Software Midstream Analysis
12.4 AI Live Chat Software Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer
OpenAI
IBM
Microsoft
[24]7.ai
Apple
Google
Meta
BAAI
Baidu
Genesys
Chatfuel
Botsify
GoTo Technologies
eGain Corporation
Nuance Communications
Creative Virtual
Artificial Solutions
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*If Applicable.