Global Conversational AI Platform Market 2024 by Company, Regions, Type and Application, Forecast to 2030

Publication ID:

GIR092417800

Publication Date:

September 26, 2024

Pages:

130

Publisher:

GIR

Countries:

Global [1]

USD 3,480.00

Software [2]

IT Services [3]

Computing & Electronics [4]

Description:

Conversational AI Platform offers a user-friendly dialog designer to help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.
The global Conversational AI Platform market size was valued at US$ 2918 million in 2023 and is forecast to a readjusted size of USD 8755 million by 2030 with a CAGR of 17.2% during review period.
Global core conversational AI platform players include IBM, Genesys, LivePerson etc. The top 3 companies hold a share about 35%. North America is the largest market, with a share about 38%, followed by Asia-Pacific and Europe with the share about 32% and 23%. In terms of product, app conversational AI platform is the largest segment, with a share over 51%. And in terms of application, the largest application is large enterprises, followed by SMEs.
This report is a detailed and comprehensive analysis for global Conversational AI Platform market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by End User. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2024, are provided.
Key Features:
Global Conversational AI Platform market size and forecasts, in consumption value ($ Million), 2019-2030
Global Conversational AI Platform market size and forecasts by region and country, in consumption value ($ Million), 2019-2030
Global Conversational AI Platform market size and forecasts, by Type and by End User, in consumption value ($ Million), 2019-2030
Global Conversational AI Platform market shares of main players, in revenue ($ Million), 2019-2024
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for Conversational AI Platform
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global Conversational AI Platform market based on the following parameters - company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include SAP, IBM, Microsoft, Ada, Kore.ai, Conversica, LivePerson, Genesys, Boost.ai, Kata.ai, etc.
This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.
Market segmentation
Conversational AI Platform market is split by Type and by End User. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by End User. This analysis can help you expand your business by targeting qualified niche markets.
Market segmentation
Conversational AI Platform market is split by Type and by End User. For the period 2018-2029, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by End User. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type
Web Conversational AI Platform
App Conversational AI Platform
Market segment by End User
Large Enterprises
SMEs
Market segment by players, this report covers
SAP
IBM
Microsoft
Ada
Kore.ai
Conversica
LivePerson
Genesys
Boost.ai
Kata.ai
Cognigy
OneReach.ai
Avaamo
Just AI
Kasisto
Active.Ai
Solvvy
Certainly
Hyro
Mindsay
Market segment by regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia, Italy and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia and Rest of Asia-Pacific)
South America (Brazil, Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Conversational AI Platform product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Conversational AI Platform, with revenue, gross margin, and global market share of Conversational AI Platform from 2019 to 2024.
Chapter 3, the Conversational AI Platform competitive situation, revenue, and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and by End User, with consumption value and growth rate by Type, by End User, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Conversational AI Platform market forecast, by regions, by Type and by End User, with consumption value, from 2024 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Conversational AI Platform.
Chapter 13, to describe Conversational AI Platform research findings and conclusion.

Please Note - This is an on demand report and will be delivered in 2 business days (48 Hours) post payment.

Table Of Contents:

1 Market Overview
1.1 Product Overview and Scope
1.2 Market Estimation Caveats and Base Year
1.3 Classification of Conversational AI Platform by Type
1.3.1 Overview: Global Conversational AI Platform Market Size by Type: 2019 Versus 2023 Versus 2030
1.3.2 Global Conversational AI Platform Consumption Value Market Share by Type in 2023
1.3.3 Web Conversational AI Platform
1.3.4 App Conversational AI Platform
1.4 Global Conversational AI Platform Market by End User
1.4.1 Overview: Global Conversational AI Platform Market Size by End User: 2019 Versus 2023 Versus 2030
1.4.2 Large Enterprises
1.4.3 SMEs
1.5 Global Conversational AI Platform Market Size & Forecast
1.6 Global Conversational AI Platform Market Size and Forecast by Region
1.6.1 Global Conversational AI Platform Market Size by Region: 2019 VS 2023 VS 2030
1.6.2 Global Conversational AI Platform Market Size by Region, (2019-2030)
1.6.3 North America Conversational AI Platform Market Size and Prospect (2019-2030)
1.6.4 Europe Conversational AI Platform Market Size and Prospect (2019-2030)
1.6.5 Asia-Pacific Conversational AI Platform Market Size and Prospect (2019-2030)
1.6.6 South America Conversational AI Platform Market Size and Prospect (2019-2030)
1.6.7 Middle East & Africa Conversational AI Platform Market Size and Prospect (2019-2030)
2 Company Profiles
2.1 SAP
2.1.1 SAP Details
2.1.2 SAP Major Business
2.1.3 SAP Conversational AI Platform Product and Solutions
2.1.4 SAP Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.1.5 SAP Recent Developments and Future Plans
2.2 IBM
2.2.1 IBM Details
2.2.2 IBM Major Business
2.2.3 IBM Conversational AI Platform Product and Solutions
2.2.4 IBM Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.2.5 IBM Recent Developments and Future Plans
2.3 Microsoft
2.3.1 Microsoft Details
2.3.2 Microsoft Major Business
2.3.3 Microsoft Conversational AI Platform Product and Solutions
2.3.4 Microsoft Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.3.5 Microsoft Recent Developments and Future Plans
2.4 Ada
2.4.1 Ada Details
2.4.2 Ada Major Business
2.4.3 Ada Conversational AI Platform Product and Solutions
2.4.4 Ada Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.4.5 Ada Recent Developments and Future Plans
2.5 Kore.ai
2.5.1 Kore.ai Details
2.5.2 Kore.ai Major Business
2.5.3 Kore.ai Conversational AI Platform Product and Solutions
2.5.4 Kore.ai Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.5.5 Kore.ai Recent Developments and Future Plans
2.6 Conversica
2.6.1 Conversica Details
2.6.2 Conversica Major Business
2.6.3 Conversica Conversational AI Platform Product and Solutions
2.6.4 Conversica Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.6.5 Conversica Recent Developments and Future Plans
2.7 LivePerson
2.7.1 LivePerson Details
2.7.2 LivePerson Major Business
2.7.3 LivePerson Conversational AI Platform Product and Solutions
2.7.4 LivePerson Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.7.5 LivePerson Recent Developments and Future Plans
2.8 Genesys
2.8.1 Genesys Details
2.8.2 Genesys Major Business
2.8.3 Genesys Conversational AI Platform Product and Solutions
2.8.4 Genesys Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.8.5 Genesys Recent Developments and Future Plans
2.9 Boost.ai
2.9.1 Boost.ai Details
2.9.2 Boost.ai Major Business
2.9.3 Boost.ai Conversational AI Platform Product and Solutions
2.9.4 Boost.ai Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.9.5 Boost.ai Recent Developments and Future Plans
2.10 Kata.ai
2.10.1 Kata.ai Details
2.10.2 Kata.ai Major Business
2.10.3 Kata.ai Conversational AI Platform Product and Solutions
2.10.4 Kata.ai Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.10.5 Kata.ai Recent Developments and Future Plans
2.11 Cognigy
2.11.1 Cognigy Details
2.11.2 Cognigy Major Business
2.11.3 Cognigy Conversational AI Platform Product and Solutions
2.11.4 Cognigy Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.11.5 Cognigy Recent Developments and Future Plans
2.12 OneReach.ai
2.12.1 OneReach.ai Details
2.12.2 OneReach.ai Major Business
2.12.3 OneReach.ai Conversational AI Platform Product and Solutions
2.12.4 OneReach.ai Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.12.5 OneReach.ai Recent Developments and Future Plans
2.13 Avaamo
2.13.1 Avaamo Details
2.13.2 Avaamo Major Business
2.13.3 Avaamo Conversational AI Platform Product and Solutions
2.13.4 Avaamo Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.13.5 Avaamo Recent Developments and Future Plans
2.14 Just AI
2.14.1 Just AI Details
2.14.2 Just AI Major Business
2.14.3 Just AI Conversational AI Platform Product and Solutions
2.14.4 Just AI Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.14.5 Just AI Recent Developments and Future Plans
2.15 Kasisto
2.15.1 Kasisto Details
2.15.2 Kasisto Major Business
2.15.3 Kasisto Conversational AI Platform Product and Solutions
2.15.4 Kasisto Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.15.5 Kasisto Recent Developments and Future Plans
2.16 Active.Ai
2.16.1 Active.Ai Details
2.16.2 Active.Ai Major Business
2.16.3 Active.Ai Conversational AI Platform Product and Solutions
2.16.4 Active.Ai Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.16.5 Active.Ai Recent Developments and Future Plans
2.17 Solvvy
2.17.1 Solvvy Details
2.17.2 Solvvy Major Business
2.17.3 Solvvy Conversational AI Platform Product and Solutions
2.17.4 Solvvy Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.17.5 Solvvy Recent Developments and Future Plans
2.18 Certainly
2.18.1 Certainly Details
2.18.2 Certainly Major Business
2.18.3 Certainly Conversational AI Platform Product and Solutions
2.18.4 Certainly Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.18.5 Certainly Recent Developments and Future Plans
2.19 Hyro
2.19.1 Hyro Details
2.19.2 Hyro Major Business
2.19.3 Hyro Conversational AI Platform Product and Solutions
2.19.4 Hyro Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.19.5 Hyro Recent Developments and Future Plans
2.20 Mindsay
2.20.1 Mindsay Details
2.20.2 Mindsay Major Business
2.20.3 Mindsay Conversational AI Platform Product and Solutions
2.20.4 Mindsay Conversational AI Platform Revenue, Gross Margin and Market Share (2019-2024)
2.20.5 Mindsay Recent Developments and Future Plans
3 Market Competition, by Players
3.1 Global Conversational AI Platform Revenue and Share by Players (2019-2024)
3.2 Market Share Analysis (2023)
3.2.1 Market Share of Conversational AI Platform by Company Revenue
3.2.2 Top 3 Conversational AI Platform Players Market Share in 2023
3.2.3 Top 6 Conversational AI Platform Players Market Share in 2023
3.3 Conversational AI Platform Market: Overall Company Footprint Analysis
3.3.1 Conversational AI Platform Market: Region Footprint
3.3.2 Conversational AI Platform Market: Company Product Type Footprint
3.3.3 Conversational AI Platform Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
4.1 Global Conversational AI Platform Consumption Value and Market Share by Type (2019-2024)
4.2 Global Conversational AI Platform Market Forecast by Type (2025-2030)
5 Market Size Segment by End User
5.1 Global Conversational AI Platform Consumption Value Market Share by End User (2019-2024)
5.2 Global Conversational AI Platform Market Forecast by End User (2025-2030)
6 North America
6.1 North America Conversational AI Platform Consumption Value by Type (2019-2030)
6.2 North America Conversational AI Platform Market Size by End User (2019-2030)
6.3 North America Conversational AI Platform Market Size by Country
6.3.1 North America Conversational AI Platform Consumption Value by Country (2019-2030)
6.3.2 United States Conversational AI Platform Market Size and Forecast (2019-2030)
6.3.3 Canada Conversational AI Platform Market Size and Forecast (2019-2030)
6.3.4 Mexico Conversational AI Platform Market Size and Forecast (2019-2030)
7 Europe
7.1 Europe Conversational AI Platform Consumption Value by Type (2019-2030)
7.2 Europe Conversational AI Platform Consumption Value by End User (2019-2030)
7.3 Europe Conversational AI Platform Market Size by Country
7.3.1 Europe Conversational AI Platform Consumption Value by Country (2019-2030)
7.3.2 Germany Conversational AI Platform Market Size and Forecast (2019-2030)
7.3.3 France Conversational AI Platform Market Size and Forecast (2019-2030)
7.3.4 United Kingdom Conversational AI Platform Market Size and Forecast (2019-2030)
7.3.5 Russia Conversational AI Platform Market Size and Forecast (2019-2030)
7.3.6 Italy Conversational AI Platform Market Size and Forecast (2019-2030)
8 Asia-Pacific
8.1 Asia-Pacific Conversational AI Platform Consumption Value by Type (2019-2030)
8.2 Asia-Pacific Conversational AI Platform Consumption Value by End User (2019-2030)
8.3 Asia-Pacific Conversational AI Platform Market Size by Region
8.3.1 Asia-Pacific Conversational AI Platform Consumption Value by Region (2019-2030)
8.3.2 China Conversational AI Platform Market Size and Forecast (2019-2030)
8.3.3 Japan Conversational AI Platform Market Size and Forecast (2019-2030)
8.3.4 South Korea Conversational AI Platform Market Size and Forecast (2019-2030)
8.3.5 India Conversational AI Platform Market Size and Forecast (2019-2030)
8.3.6 Southeast Asia Conversational AI Platform Market Size and Forecast (2019-2030)
8.3.7 Australia Conversational AI Platform Market Size and Forecast (2019-2030)
9 South America
9.1 South America Conversational AI Platform Consumption Value by Type (2019-2030)
9.2 South America Conversational AI Platform Consumption Value by End User (2019-2030)
9.3 South America Conversational AI Platform Market Size by Country
9.3.1 South America Conversational AI Platform Consumption Value by Country (2019-2030)
9.3.2 Brazil Conversational AI Platform Market Size and Forecast (2019-2030)
9.3.3 Argentina Conversational AI Platform Market Size and Forecast (2019-2030)
10 Middle East & Africa
10.1 Middle East & Africa Conversational AI Platform Consumption Value by Type (2019-2030)
10.2 Middle East & Africa Conversational AI Platform Consumption Value by End User (2019-2030)
10.3 Middle East & Africa Conversational AI Platform Market Size by Country
10.3.1 Middle East & Africa Conversational AI Platform Consumption Value by Country (2019-2030)
10.3.2 Turkey Conversational AI Platform Market Size and Forecast (2019-2030)
10.3.3 Saudi Arabia Conversational AI Platform Market Size and Forecast (2019-2030)
10.3.4 UAE Conversational AI Platform Market Size and Forecast (2019-2030)
11 Market Dynamics
11.1 Conversational AI Platform Market Drivers
11.2 Conversational AI Platform Market Restraints
11.3 Conversational AI Platform Trends Analysis
11.4 Porters Five Forces Analysis
11.4.1 Threat of New Entrants
11.4.2 Bargaining Power of Suppliers
11.4.3 Bargaining Power of Buyers
11.4.4 Threat of Substitutes
11.4.5 Competitive Rivalry
12 Industry Chain Analysis
12.1 Conversational AI Platform Industry Chain
12.2 Conversational AI Platform Upstream Analysis
12.3 Conversational AI Platform Midstream Analysis
12.4 Conversational AI Platform Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer

Companies Mentioned:

SAP
IBM
Microsoft
Ada
Kore.ai
Conversica
LivePerson
Genesys
Boost.ai
Kata.ai
Cognigy
OneReach.ai
Avaamo
Just AI
Kasisto
Active.Ai
Solvvy
Certainly
Hyro
Mindsay

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