

The global On-Demand Delivery Software market size was valued at USD 461 million in 2023 and is forecast to a readjusted size of USD 819.4 million by 2030 with a CAGR of 8.6% during review period.
On-Demand Delivery Software is a type of software delivery model that is deployed and managed on a vendor’s cloud computing infrastructure and accessed by users over the Internet as and when required. On-Demand Delivery Software enables a user/organization to subscribe to software on a pay-as-you-go, monthly billing method. On-Demand Delivery Software can be used for various purposes, such as food delivery, grocery delivery, catering delivery, restaurant delivery/takeout, parcel delivery, and more.
The industry trend of On-Demand Delivery Software is rapidly evolving, especially in the wake of the COVID-19 pandemic. Some of the key trends are:
Contactless ordering, payment, and pickup technology: Customers are increasingly preferring contactless options for ordering, paying, and picking up their food orders, as they offer convenience, safety, and hygiene. Restaurants are adopting technologies such as QR codes, Bluetooth, wireless sensors, and smartphone apps to enable contactless transactions.
Online table bookings: Customers are also opting for online table bookings to avoid waiting in queues and ensure social distancing at restaurants. Restaurants are using platforms such as OpenTable, Resy, Yelp Reservations, and Bookatable to manage their online reservations and optimize their seating capacity.
Auto kitchen operations and processes: Restaurants are leveraging automation and artificial intelligence to streamline their kitchen operations and processes, such as inventory management, order preparation, quality control, waste reduction, and delivery coordination. Examples of such technologies include Kitchen United Mix, CloudKitchens, REEF Technology, Rebel Foods, and Spyce.
Technology that reduces waste: Restaurants are also adopting technology that helps them reduce food waste and save costs, such as smart bins, sensors, cameras, analytics software, and mobile apps 6. Examples of such technologies include Winnow Solutions, Leanpath, Too Good To Go, Olio, and Karma.
Technology that simplifies complex loyalty programs: Restaurants are using technology that simplifies the design and implementation of complex loyalty programs that reward customers for their repeat purchases and referrals. Examples of such technologies include LevelUp, Thanx, Punchh, LoyalZoo, and LoyaltyPlant.
Smartphone bill splitting and payment software: Customers are using smartphone apps that allow them to split bills and pay for their orders with ease, without having to deal with cash or cards. Examples of such apps include Splitwise, Venmo, PayPal, Square Cash, and Zelle.
Enhanced hygiene and safety practices: Restaurants are enhancing their hygiene and safety practices to comply with the health guidelines and regulations amid the pandemic. They are using technology such as digital menus, sanitizing stations, temperature scanners, contact tracing apps, and personal protective equipment to ensure the well-being of their staff and customers.
QR code technology: QR codes are becoming a popular tool for restaurants to offer various services to their customers, such as digital menus, online ordering, payment options, feedback forms, loyalty programs, and more. QR codes are easy to use, scanable by any smartphone camera or app. They also reduce the need for physical contact and paper waste.
Bluetooth and wireless sensors: Bluetooth and wireless sensors are also being used by restaurants to enhance their customer experience and operational efficiency. For example, restaurants can use Bluetooth beacons to send personalized offers and promotions to customers who are nearby or inside their premises. They can also use wireless sensors to monitor the temperature, humidity, and freshness of their food items and alert them when they need to be replenished or discarded.
Multiple orders from different stores in one delivery: Customers are increasingly looking for more variety and convenience in their food delivery options, such as ordering from multiple stores or cuisines in one delivery. Delivery platforms are catering to this demand by offering features such as group ordering, mix-and-match options, and multi-stop deliveries. Examples of such platforms include DoorDash, Uber Eats, Grubhub, and Postmates.
On-Demand Delivery Subscriptions: Customers are also opting for on-demand delivery subscriptions that offer them unlimited or discounted deliveries for a fixed monthly or annual fee. Delivery platforms are offering such subscriptions to increase their customer loyalty, retention, and frequency of orders. Examples of such subscriptions include DoorDash DashPass, Uber Eats Eats Pass, Grubhub+ , and Postmates Unlimited.
A shift in spends from restaurants to grocery stores: Customers are spending more on grocery delivery than on restaurant delivery, as they prefer to cook at home or stock up on essentials amid the pandemic. Grocery delivery platforms are experiencing a surge in demand and expanding their offerings to include fresh produce, prepared meals, alcohol, and more . Examples of such platforms include Instacart, Shipt, goPuff, Amazon Fresh, and Walmart Grocery.
Boosted on-demand parcel delivery: Customers are also using on-demand parcel delivery platforms to send and receive packages, gifts, documents, and other items within the same day or hour. On-demand parcel delivery platforms are providing fast, convenient, and affordable services to customers and businesses alike. Examples of such platforms include Roadie, Deliv, Lalamove, Uber Connect, and FedEx SameDay City .
This report includes an overview of the development of the On-Demand Delivery Software industry chain, the market status of Large Enterprises (Cloud Based, Web Based), SMEs (Cloud Based, Web Based), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of On-Demand Delivery Software.
Regionally, the report analyzes the On-Demand Delivery Software markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global On-Demand Delivery Software market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the On-Demand Delivery Software market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the On-Demand Delivery Software industry.
The report involves analyzing the market at a macro level:
Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Cloud Based, Web Based).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the On-Demand Delivery Software market.
Regional Analysis: The report involves examining the On-Demand Delivery Software market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the On-Demand Delivery Software market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to On-Demand Delivery Software:
Company Analysis: Report covers individual On-Demand Delivery Software players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards On-Demand Delivery Software This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (Large Enterprises, SMEs).
Technology Analysis: Report covers specific technologies relevant to On-Demand Delivery Software. It assesses the current state, advancements, and potential future developments in On-Demand Delivery Software areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the On-Demand Delivery Software market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
Market Segmentation
On-Demand Delivery Software market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
Cloud Based
Web Based
Market segment by Application
Large Enterprises
SMEs
Market segment by players, this report covers
Instacart
Shipt
Burpy
FreshDirect
EAT Club
ezCaters
Fooda
Uber Eats
Postmates
Grubhub
Swiggy
Zomato
DoorDash
Seamless
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe On-Demand Delivery Software product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of On-Demand Delivery Software, with revenue, gross margin and global market share of On-Demand Delivery Software from 2019 to 2024.
Chapter 3, the On-Demand Delivery Software competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and On-Demand Delivery Software market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of On-Demand Delivery Software.
Chapter 13, to describe On-Demand Delivery Software research findings and conclusion.
Please Note - This is an on demand report and will be delivered in 2 business days (48 Hours) post payment.
1 Market Overview
1.1 Product Overview and Scope of On-Demand Delivery Software
1.2 Market Estimation Caveats and Base Year
1.3 Classification of On-Demand Delivery Software by Type
1.3.1 Overview: Global On-Demand Delivery Software Market Size by Type: 2019 Versus 2023 Versus 2030
1.3.2 Global On-Demand Delivery Software Consumption Value Market Share by Type in 2023
1.3.3 Cloud Based
1.3.4 Web Based
1.4 Global On-Demand Delivery Software Market by Application
1.4.1 Overview: Global On-Demand Delivery Software Market Size by Application: 2019 Versus 2023 Versus 2030
1.4.2 Large Enterprises
1.4.3 SMEs
1.5 Global On-Demand Delivery Software Market Size & Forecast
1.6 Global On-Demand Delivery Software Market Size and Forecast by Region
1.6.1 Global On-Demand Delivery Software Market Size by Region: 2019 VS 2023 VS 2030
1.6.2 Global On-Demand Delivery Software Market Size by Region, (2019-2030)
1.6.3 North America On-Demand Delivery Software Market Size and Prospect (2019-2030)
1.6.4 Europe On-Demand Delivery Software Market Size and Prospect (2019-2030)
1.6.5 Asia-Pacific On-Demand Delivery Software Market Size and Prospect (2019-2030)
1.6.6 South America On-Demand Delivery Software Market Size and Prospect (2019-2030)
1.6.7 Middle East and Africa On-Demand Delivery Software Market Size and Prospect (2019-2030)
2 Company Profiles
2.1 Instacart
2.1.1 Instacart Details
2.1.2 Instacart Major Business
2.1.3 Instacart On-Demand Delivery Software Product and Solutions
2.1.4 Instacart On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.1.5 Instacart Recent Developments and Future Plans
2.2 Shipt
2.2.1 Shipt Details
2.2.2 Shipt Major Business
2.2.3 Shipt On-Demand Delivery Software Product and Solutions
2.2.4 Shipt On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.2.5 Shipt Recent Developments and Future Plans
2.3 Burpy
2.3.1 Burpy Details
2.3.2 Burpy Major Business
2.3.3 Burpy On-Demand Delivery Software Product and Solutions
2.3.4 Burpy On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.3.5 Burpy Recent Developments and Future Plans
2.4 FreshDirect
2.4.1 FreshDirect Details
2.4.2 FreshDirect Major Business
2.4.3 FreshDirect On-Demand Delivery Software Product and Solutions
2.4.4 FreshDirect On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.4.5 FreshDirect Recent Developments and Future Plans
2.5 EAT Club
2.5.1 EAT Club Details
2.5.2 EAT Club Major Business
2.5.3 EAT Club On-Demand Delivery Software Product and Solutions
2.5.4 EAT Club On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.5.5 EAT Club Recent Developments and Future Plans
2.6 ezCaters
2.6.1 ezCaters Details
2.6.2 ezCaters Major Business
2.6.3 ezCaters On-Demand Delivery Software Product and Solutions
2.6.4 ezCaters On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.6.5 ezCaters Recent Developments and Future Plans
2.7 Fooda
2.7.1 Fooda Details
2.7.2 Fooda Major Business
2.7.3 Fooda On-Demand Delivery Software Product and Solutions
2.7.4 Fooda On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.7.5 Fooda Recent Developments and Future Plans
2.8 Uber Eats
2.8.1 Uber Eats Details
2.8.2 Uber Eats Major Business
2.8.3 Uber Eats On-Demand Delivery Software Product and Solutions
2.8.4 Uber Eats On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.8.5 Uber Eats Recent Developments and Future Plans
2.9 Postmates
2.9.1 Postmates Details
2.9.2 Postmates Major Business
2.9.3 Postmates On-Demand Delivery Software Product and Solutions
2.9.4 Postmates On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.9.5 Postmates Recent Developments and Future Plans
2.10 Grubhub
2.10.1 Grubhub Details
2.10.2 Grubhub Major Business
2.10.3 Grubhub On-Demand Delivery Software Product and Solutions
2.10.4 Grubhub On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.10.5 Grubhub Recent Developments and Future Plans
2.11 Swiggy
2.11.1 Swiggy Details
2.11.2 Swiggy Major Business
2.11.3 Swiggy On-Demand Delivery Software Product and Solutions
2.11.4 Swiggy On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.11.5 Swiggy Recent Developments and Future Plans
2.12 Zomato
2.12.1 Zomato Details
2.12.2 Zomato Major Business
2.12.3 Zomato On-Demand Delivery Software Product and Solutions
2.12.4 Zomato On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.12.5 Zomato Recent Developments and Future Plans
2.13 DoorDash
2.13.1 DoorDash Details
2.13.2 DoorDash Major Business
2.13.3 DoorDash On-Demand Delivery Software Product and Solutions
2.13.4 DoorDash On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.13.5 DoorDash Recent Developments and Future Plans
2.14 Seamless
2.14.1 Seamless Details
2.14.2 Seamless Major Business
2.14.3 Seamless On-Demand Delivery Software Product and Solutions
2.14.4 Seamless On-Demand Delivery Software Revenue, Gross Margin and Market Share (2019-2024)
2.14.5 Seamless Recent Developments and Future Plans
3 Market Competition, by Players
3.1 Global On-Demand Delivery Software Revenue and Share by Players (2019-2024)
3.2 Market Share Analysis (2023)
3.2.1 Market Share of On-Demand Delivery Software by Company Revenue
3.2.2 Top 3 On-Demand Delivery Software Players Market Share in 2023
3.2.3 Top 6 On-Demand Delivery Software Players Market Share in 2023
3.3 On-Demand Delivery Software Market: Overall Company Footprint Analysis
3.3.1 On-Demand Delivery Software Market: Region Footprint
3.3.2 On-Demand Delivery Software Market: Company Product Type Footprint
3.3.3 On-Demand Delivery Software Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
4.1 Global On-Demand Delivery Software Consumption Value and Market Share by Type (2019-2024)
4.2 Global On-Demand Delivery Software Market Forecast by Type (2025-2030)
5 Market Size Segment by Application
5.1 Global On-Demand Delivery Software Consumption Value Market Share by Application (2019-2024)
5.2 Global On-Demand Delivery Software Market Forecast by Application (2025-2030)
6 North America
6.1 North America On-Demand Delivery Software Consumption Value by Type (2019-2030)
6.2 North America On-Demand Delivery Software Consumption Value by Application (2019-2030)
6.3 North America On-Demand Delivery Software Market Size by Country
6.3.1 North America On-Demand Delivery Software Consumption Value by Country (2019-2030)
6.3.2 United States On-Demand Delivery Software Market Size and Forecast (2019-2030)
6.3.3 Canada On-Demand Delivery Software Market Size and Forecast (2019-2030)
6.3.4 Mexico On-Demand Delivery Software Market Size and Forecast (2019-2030)
7 Europe
7.1 Europe On-Demand Delivery Software Consumption Value by Type (2019-2030)
7.2 Europe On-Demand Delivery Software Consumption Value by Application (2019-2030)
7.3 Europe On-Demand Delivery Software Market Size by Country
7.3.1 Europe On-Demand Delivery Software Consumption Value by Country (2019-2030)
7.3.2 Germany On-Demand Delivery Software Market Size and Forecast (2019-2030)
7.3.3 France On-Demand Delivery Software Market Size and Forecast (2019-2030)
7.3.4 United Kingdom On-Demand Delivery Software Market Size and Forecast (2019-2030)
7.3.5 Russia On-Demand Delivery Software Market Size and Forecast (2019-2030)
7.3.6 Italy On-Demand Delivery Software Market Size and Forecast (2019-2030)
8 Asia-Pacific
8.1 Asia-Pacific On-Demand Delivery Software Consumption Value by Type (2019-2030)
8.2 Asia-Pacific On-Demand Delivery Software Consumption Value by Application (2019-2030)
8.3 Asia-Pacific On-Demand Delivery Software Market Size by Region
8.3.1 Asia-Pacific On-Demand Delivery Software Consumption Value by Region (2019-2030)
8.3.2 China On-Demand Delivery Software Market Size and Forecast (2019-2030)
8.3.3 Japan On-Demand Delivery Software Market Size and Forecast (2019-2030)
8.3.4 South Korea On-Demand Delivery Software Market Size and Forecast (2019-2030)
8.3.5 India On-Demand Delivery Software Market Size and Forecast (2019-2030)
8.3.6 Southeast Asia On-Demand Delivery Software Market Size and Forecast (2019-2030)
8.3.7 Australia On-Demand Delivery Software Market Size and Forecast (2019-2030)
9 South America
9.1 South America On-Demand Delivery Software Consumption Value by Type (2019-2030)
9.2 South America On-Demand Delivery Software Consumption Value by Application (2019-2030)
9.3 South America On-Demand Delivery Software Market Size by Country
9.3.1 South America On-Demand Delivery Software Consumption Value by Country (2019-2030)
9.3.2 Brazil On-Demand Delivery Software Market Size and Forecast (2019-2030)
9.3.3 Argentina On-Demand Delivery Software Market Size and Forecast (2019-2030)
10 Middle East & Africa
10.1 Middle East & Africa On-Demand Delivery Software Consumption Value by Type (2019-2030)
10.2 Middle East & Africa On-Demand Delivery Software Consumption Value by Application (2019-2030)
10.3 Middle East & Africa On-Demand Delivery Software Market Size by Country
10.3.1 Middle East & Africa On-Demand Delivery Software Consumption Value by Country (2019-2030)
10.3.2 Turkey On-Demand Delivery Software Market Size and Forecast (2019-2030)
10.3.3 Saudi Arabia On-Demand Delivery Software Market Size and Forecast (2019-2030)
10.3.4 UAE On-Demand Delivery Software Market Size and Forecast (2019-2030)
11 Market Dynamics
11.1 On-Demand Delivery Software Market Drivers
11.2 On-Demand Delivery Software Market Restraints
11.3 On-Demand Delivery Software Trends Analysis
11.4 Porters Five Forces Analysis
11.4.1 Threat of New Entrants
11.4.2 Bargaining Power of Suppliers
11.4.3 Bargaining Power of Buyers
11.4.4 Threat of Substitutes
11.4.5 Competitive Rivalry
12 Industry Chain Analysis
12.1 On-Demand Delivery Software Industry Chain
12.2 On-Demand Delivery Software Upstream Analysis
12.3 On-Demand Delivery Software Midstream Analysis
12.4 On-Demand Delivery Software Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer
Instacart
Shipt
Burpy
FreshDirect
EAT Club
ezCaters
Fooda
Uber Eats
Postmates
Grubhub
Swiggy
Zomato
DoorDash
Seamless
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*If Applicable.