

The global Field Service Management (FSM) Software market size was valued at USD million in 2023 and is forecast to a readjusted size of USD million by 2030 with a CAGR of % during review period.
Field service management software, or FSM software, is software designed to help manage most, if not all, of what the service business does. FSM software makes a lot of daily tasks easier to manage, and puts them in one place.
One of the key trends that will gain traction in the field service management (FSM) software market during the predicted period is the emergence of the IoT in FSM. The adoption of IoT-enabled devices in theÌýfield serviceÌýindustry enables enterprises to improve their services by monitoring equipment performance.Ìý
This report includes an overview of the development of the Field Service Management (FSM) Software industry chain, the market status of Energy & Utilities (On-premises FSM software, Cloud-based FSM software), Telecom (On-premises FSM software, Cloud-based FSM software), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of Field Service Management (FSM) Software.
Regionally, the report analyzes the Field Service Management (FSM) Software markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global Field Service Management (FSM) Software market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the Field Service Management (FSM) Software market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the Field Service Management (FSM) Software industry.
The report involves analyzing the market at a macro level:
Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., On-premises FSM software, Cloud-based FSM software).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the Field Service Management (FSM) Software market.
Regional Analysis: The report involves examining the Field Service Management (FSM) Software market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the Field Service Management (FSM) Software market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to Field Service Management (FSM) Software:
Company Analysis: Report covers individual Field Service Management (FSM) Software players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards Field Service Management (FSM) Software This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (Energy & Utilities, Telecom).
Technology Analysis: Report covers specific technologies relevant to Field Service Management (FSM) Software. It assesses the current state, advancements, and potential future developments in Field Service Management (FSM) Software areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the Field Service Management (FSM) Software market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
Market Segmentation
Field Service Management (FSM) Software market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
On-premises FSM software
Cloud-based FSM software
Market segment by Application
Energy & Utilities
Telecom
Manufacturing
Healthcare
BFSI
Transportation & Logistics
Retail
Market segment by players, this report covers
Astea International
ClickSoftware
IFS
Oracle
ServiceMax (GE Digital)
Accruent
Comarch
CORESYSTEMS
FieldAware
Infor
Key2Act (formerly WennSoft)
Microsoft
MSI Data
OverIT
Praxedo
Retriever Communications
ServicePower
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Field Service Management (FSM) Software product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Field Service Management (FSM) Software, with revenue, gross margin and global market share of Field Service Management (FSM) Software from 2019 to 2024.
Chapter 3, the Field Service Management (FSM) Software competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Field Service Management (FSM) Software market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Field Service Management (FSM) Software.
Chapter 13, to describe Field Service Management (FSM) Software research findings and conclusion.
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1 Market Overview
1.1 Product Overview and Scope of Field Service Management (FSM) Software
1.2 Market Estimation Caveats and Base Year
1.3 Classification of Field Service Management (FSM) Software by Type
1.3.1 Overview: Global Field Service Management (FSM) Software Market Size by Type: 2019 Versus 2023 Versus 2030
1.3.2 Global Field Service Management (FSM) Software Consumption Value Market Share by Type in 2023
1.3.3 On-premises FSM software
1.3.4 Cloud-based FSM software
1.4 Global Field Service Management (FSM) Software Market by Application
1.4.1 Overview: Global Field Service Management (FSM) Software Market Size by Application: 2019 Versus 2023 Versus 2030
1.4.2 Energy & Utilities
1.4.3 Telecom
1.4.4 Manufacturing
1.4.5 Healthcare
1.4.6 BFSI
1.4.7 Transportation & Logistics
1.4.8 Retail
1.5 Global Field Service Management (FSM) Software Market Size & Forecast
1.6 Global Field Service Management (FSM) Software Market Size and Forecast by Region
1.6.1 Global Field Service Management (FSM) Software Market Size by Region: 2019 VS 2023 VS 2030
1.6.2 Global Field Service Management (FSM) Software Market Size by Region, (2019-2030)
1.6.3 North America Field Service Management (FSM) Software Market Size and Prospect (2019-2030)
1.6.4 Europe Field Service Management (FSM) Software Market Size and Prospect (2019-2030)
1.6.5 Asia-Pacific Field Service Management (FSM) Software Market Size and Prospect (2019-2030)
1.6.6 South America Field Service Management (FSM) Software Market Size and Prospect (2019-2030)
1.6.7 Middle East and Africa Field Service Management (FSM) Software Market Size and Prospect (2019-2030)
2 Company Profiles
2.1 Astea International
2.1.1 Astea International Details
2.1.2 Astea International Major Business
2.1.3 Astea International Field Service Management (FSM) Software Product and Solutions
2.1.4 Astea International Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.1.5 Astea International Recent Developments and Future Plans
2.2 ClickSoftware
2.2.1 ClickSoftware Details
2.2.2 ClickSoftware Major Business
2.2.3 ClickSoftware Field Service Management (FSM) Software Product and Solutions
2.2.4 ClickSoftware Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.2.5 ClickSoftware Recent Developments and Future Plans
2.3 IFS
2.3.1 IFS Details
2.3.2 IFS Major Business
2.3.3 IFS Field Service Management (FSM) Software Product and Solutions
2.3.4 IFS Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.3.5 IFS Recent Developments and Future Plans
2.4 Oracle
2.4.1 Oracle Details
2.4.2 Oracle Major Business
2.4.3 Oracle Field Service Management (FSM) Software Product and Solutions
2.4.4 Oracle Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.4.5 Oracle Recent Developments and Future Plans
2.5 ServiceMax (GE Digital)
2.5.1 ServiceMax (GE Digital) Details
2.5.2 ServiceMax (GE Digital) Major Business
2.5.3 ServiceMax (GE Digital) Field Service Management (FSM) Software Product and Solutions
2.5.4 ServiceMax (GE Digital) Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.5.5 ServiceMax (GE Digital) Recent Developments and Future Plans
2.6 Accruent
2.6.1 Accruent Details
2.6.2 Accruent Major Business
2.6.3 Accruent Field Service Management (FSM) Software Product and Solutions
2.6.4 Accruent Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.6.5 Accruent Recent Developments and Future Plans
2.7 Comarch
2.7.1 Comarch Details
2.7.2 Comarch Major Business
2.7.3 Comarch Field Service Management (FSM) Software Product and Solutions
2.7.4 Comarch Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.7.5 Comarch Recent Developments and Future Plans
2.8 CORESYSTEMS
2.8.1 CORESYSTEMS Details
2.8.2 CORESYSTEMS Major Business
2.8.3 CORESYSTEMS Field Service Management (FSM) Software Product and Solutions
2.8.4 CORESYSTEMS Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.8.5 CORESYSTEMS Recent Developments and Future Plans
2.9 FieldAware
2.9.1 FieldAware Details
2.9.2 FieldAware Major Business
2.9.3 FieldAware Field Service Management (FSM) Software Product and Solutions
2.9.4 FieldAware Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.9.5 FieldAware Recent Developments and Future Plans
2.10 Infor
2.10.1 Infor Details
2.10.2 Infor Major Business
2.10.3 Infor Field Service Management (FSM) Software Product and Solutions
2.10.4 Infor Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.10.5 Infor Recent Developments and Future Plans
2.11 Key2Act (formerly WennSoft)
2.11.1 Key2Act (formerly WennSoft) Details
2.11.2 Key2Act (formerly WennSoft) Major Business
2.11.3 Key2Act (formerly WennSoft) Field Service Management (FSM) Software Product and Solutions
2.11.4 Key2Act (formerly WennSoft) Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.11.5 Key2Act (formerly WennSoft) Recent Developments and Future Plans
2.12 Microsoft
2.12.1 Microsoft Details
2.12.2 Microsoft Major Business
2.12.3 Microsoft Field Service Management (FSM) Software Product and Solutions
2.12.4 Microsoft Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.12.5 Microsoft Recent Developments and Future Plans
2.13 MSI Data
2.13.1 MSI Data Details
2.13.2 MSI Data Major Business
2.13.3 MSI Data Field Service Management (FSM) Software Product and Solutions
2.13.4 MSI Data Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.13.5 MSI Data Recent Developments and Future Plans
2.14 OverIT
2.14.1 OverIT Details
2.14.2 OverIT Major Business
2.14.3 OverIT Field Service Management (FSM) Software Product and Solutions
2.14.4 OverIT Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.14.5 OverIT Recent Developments and Future Plans
2.15 Praxedo
2.15.1 Praxedo Details
2.15.2 Praxedo Major Business
2.15.3 Praxedo Field Service Management (FSM) Software Product and Solutions
2.15.4 Praxedo Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.15.5 Praxedo Recent Developments and Future Plans
2.16 Retriever Communications
2.16.1 Retriever Communications Details
2.16.2 Retriever Communications Major Business
2.16.3 Retriever Communications Field Service Management (FSM) Software Product and Solutions
2.16.4 Retriever Communications Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.16.5 Retriever Communications Recent Developments and Future Plans
2.17 ServicePower
2.17.1 ServicePower Details
2.17.2 ServicePower Major Business
2.17.3 ServicePower Field Service Management (FSM) Software Product and Solutions
2.17.4 ServicePower Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2019-2024)
2.17.5 ServicePower Recent Developments and Future Plans
3 Market Competition, by Players
3.1 Global Field Service Management (FSM) Software Revenue and Share by Players (2019-2024)
3.2 Market Share Analysis (2023)
3.2.1 Market Share of Field Service Management (FSM) Software by Company Revenue
3.2.2 Top 3 Field Service Management (FSM) Software Players Market Share in 2023
3.2.3 Top 6 Field Service Management (FSM) Software Players Market Share in 2023
3.3 Field Service Management (FSM) Software Market: Overall Company Footprint Analysis
3.3.1 Field Service Management (FSM) Software Market: Region Footprint
3.3.2 Field Service Management (FSM) Software Market: Company Product Type Footprint
3.3.3 Field Service Management (FSM) Software Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
4.1 Global Field Service Management (FSM) Software Consumption Value and Market Share by Type (2019-2024)
4.2 Global Field Service Management (FSM) Software Market Forecast by Type (2025-2030)
5 Market Size Segment by Application
5.1 Global Field Service Management (FSM) Software Consumption Value Market Share by Application (2019-2024)
5.2 Global Field Service Management (FSM) Software Market Forecast by Application (2025-2030)
6 North America
6.1 North America Field Service Management (FSM) Software Consumption Value by Type (2019-2030)
6.2 North America Field Service Management (FSM) Software Consumption Value by Application (2019-2030)
6.3 North America Field Service Management (FSM) Software Market Size by Country
6.3.1 North America Field Service Management (FSM) Software Consumption Value by Country (2019-2030)
6.3.2 United States Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
6.3.3 Canada Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
6.3.4 Mexico Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
7 Europe
7.1 Europe Field Service Management (FSM) Software Consumption Value by Type (2019-2030)
7.2 Europe Field Service Management (FSM) Software Consumption Value by Application (2019-2030)
7.3 Europe Field Service Management (FSM) Software Market Size by Country
7.3.1 Europe Field Service Management (FSM) Software Consumption Value by Country (2019-2030)
7.3.2 Germany Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
7.3.3 France Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
7.3.4 United Kingdom Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
7.3.5 Russia Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
7.3.6 Italy Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
8 Asia-Pacific
8.1 Asia-Pacific Field Service Management (FSM) Software Consumption Value by Type (2019-2030)
8.2 Asia-Pacific Field Service Management (FSM) Software Consumption Value by Application (2019-2030)
8.3 Asia-Pacific Field Service Management (FSM) Software Market Size by Region
8.3.1 Asia-Pacific Field Service Management (FSM) Software Consumption Value by Region (2019-2030)
8.3.2 China Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
8.3.3 Japan Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
8.3.4 South Korea Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
8.3.5 India Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
8.3.6 Southeast Asia Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
8.3.7 Australia Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
9 South America
9.1 South America Field Service Management (FSM) Software Consumption Value by Type (2019-2030)
9.2 South America Field Service Management (FSM) Software Consumption Value by Application (2019-2030)
9.3 South America Field Service Management (FSM) Software Market Size by Country
9.3.1 South America Field Service Management (FSM) Software Consumption Value by Country (2019-2030)
9.3.2 Brazil Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
9.3.3 Argentina Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
10 Middle East & Africa
10.1 Middle East & Africa Field Service Management (FSM) Software Consumption Value by Type (2019-2030)
10.2 Middle East & Africa Field Service Management (FSM) Software Consumption Value by Application (2019-2030)
10.3 Middle East & Africa Field Service Management (FSM) Software Market Size by Country
10.3.1 Middle East & Africa Field Service Management (FSM) Software Consumption Value by Country (2019-2030)
10.3.2 Turkey Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
10.3.3 Saudi Arabia Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
10.3.4 UAE Field Service Management (FSM) Software Market Size and Forecast (2019-2030)
11 Market Dynamics
11.1 Field Service Management (FSM) Software Market Drivers
11.2 Field Service Management (FSM) Software Market Restraints
11.3 Field Service Management (FSM) Software Trends Analysis
11.4 Porters Five Forces Analysis
11.4.1 Threat of New Entrants
11.4.2 Bargaining Power of Suppliers
11.4.3 Bargaining Power of Buyers
11.4.4 Threat of Substitutes
11.4.5 Competitive Rivalry
12 Industry Chain Analysis
12.1 Field Service Management (FSM) Software Industry Chain
12.2 Field Service Management (FSM) Software Upstream Analysis
12.3 Field Service Management (FSM) Software Midstream Analysis
12.4 Field Service Management (FSM) Software Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer
Astea International
ClickSoftware
IFS
Oracle
ServiceMax (GE Digital)
Accruent
Comarch
CORESYSTEMS
FieldAware
Infor
Key2Act (formerly WennSoft)
Microsoft
MSI Data
OverIT
Praxedo
Retriever Communications
ServicePower
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*If Applicable.