Global Voice Analytics Market 2024 by Company, Regions, Type and Application, Forecast to 2030

Publication ID:

GIR122409380

Publication Date:

December 19, 2024

Pages:

112

Publisher:

GIR

Countries:

Global [1]

USD 3,480.00

Software [2]

IT Services [3]

Computing & Electronics [4]

Description:

The global Voice Analytics market size was valued at USD 608.4 million in 2023 and is forecast to a readjusted size of USD 1226 million by 2030 with a CAGR of 10.5% during review period.
Voice analytics refers to the process of evaluating recorded calls to collect information. Voice analytical is done to improve communication and future interaction with customers. In order to resolve customer issues or concerns, resulting in increased sales as well as improved customer satisfaction, Various market players adopting smart technology of voice analytics.
This report includes an overview of the development of the Voice Analytics industry chain, the market status of Sentiment Analysis (Cloud, On-Premises), Sales & Marketing (Cloud, On-Premises), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of Voice Analytics.
Regionally, the report analyzes the Voice Analytics markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global Voice Analytics market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the Voice Analytics market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the Voice Analytics industry.
The report involves analyzing the market at a macro level:
Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Cloud, On-Premises).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the Voice Analytics market.
Regional Analysis: The report involves examining the Voice Analytics market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the Voice Analytics market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to Voice Analytics:
Company Analysis: Report covers individual Voice Analytics players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards Voice Analytics This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (Sentiment Analysis, Sales & Marketing).
Technology Analysis: Report covers specific technologies relevant to Voice Analytics. It assesses the current state, advancements, and potential future developments in Voice Analytics areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the Voice Analytics market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
Market Segmentation
Voice Analytics market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
Cloud
On-Premises
Market segment by Application
Sentiment Analysis
Sales & Marketing
Risk & Fraud Detection
Call Monitoring
Others
Market segment by players, this report covers
Verint Systems
NICE
Avaya
ThoughtSpot
Uniphore
Calabrio
Talkdesk
RankMiner
VoiceBase
Beyond Verbal
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Voice Analytics product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Voice Analytics, with revenue, gross margin and global market share of Voice Analytics from 2019 to 2024.
Chapter 3, the Voice Analytics competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Voice Analytics market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Voice Analytics.
Chapter 13, to describe Voice Analytics research findings and conclusion.

Please Note - This is an on demand report and will be delivered in 2 business days (48 Hours) post payment.

Table Of Contents:

1 Market Overview
1.1 Product Overview and Scope of Voice Analytics
1.2 Market Estimation Caveats and Base Year
1.3 Classification of Voice Analytics by Type
1.3.1 Overview: Global Voice Analytics Market Size by Type: 2019 Versus 2023 Versus 2030
1.3.2 Global Voice Analytics Consumption Value Market Share by Type in 2023
1.3.3 Cloud
1.3.4 On-Premises
1.4 Global Voice Analytics Market by Application
1.4.1 Overview: Global Voice Analytics Market Size by Application: 2019 Versus 2023 Versus 2030
1.4.2 Sentiment Analysis
1.4.3 Sales & Marketing
1.4.4 Risk & Fraud Detection
1.4.5 Call Monitoring
1.4.6 Others
1.5 Global Voice Analytics Market Size & Forecast
1.6 Global Voice Analytics Market Size and Forecast by Region
1.6.1 Global Voice Analytics Market Size by Region: 2019 VS 2023 VS 2030
1.6.2 Global Voice Analytics Market Size by Region, (2019-2030)
1.6.3 North America Voice Analytics Market Size and Prospect (2019-2030)
1.6.4 Europe Voice Analytics Market Size and Prospect (2019-2030)
1.6.5 Asia-Pacific Voice Analytics Market Size and Prospect (2019-2030)
1.6.6 South America Voice Analytics Market Size and Prospect (2019-2030)
1.6.7 Middle East and Africa Voice Analytics Market Size and Prospect (2019-2030)
2 Company Profiles
2.1 Verint Systems
2.1.1 Verint Systems Details
2.1.2 Verint Systems Major Business
2.1.3 Verint Systems Voice Analytics Product and Solutions
2.1.4 Verint Systems Voice Analytics Revenue, Gross Margin and Market Share (2019-2024)
2.1.5 Verint Systems Recent Developments and Future Plans
2.2 NICE
2.2.1 NICE Details
2.2.2 NICE Major Business
2.2.3 NICE Voice Analytics Product and Solutions
2.2.4 NICE Voice Analytics Revenue, Gross Margin and Market Share (2019-2024)
2.2.5 NICE Recent Developments and Future Plans
2.3 Avaya
2.3.1 Avaya Details
2.3.2 Avaya Major Business
2.3.3 Avaya Voice Analytics Product and Solutions
2.3.4 Avaya Voice Analytics Revenue, Gross Margin and Market Share (2019-2024)
2.3.5 Avaya Recent Developments and Future Plans
2.4 ThoughtSpot
2.4.1 ThoughtSpot Details
2.4.2 ThoughtSpot Major Business
2.4.3 ThoughtSpot Voice Analytics Product and Solutions
2.4.4 ThoughtSpot Voice Analytics Revenue, Gross Margin and Market Share (2019-2024)
2.4.5 ThoughtSpot Recent Developments and Future Plans
2.5 Uniphore
2.5.1 Uniphore Details
2.5.2 Uniphore Major Business
2.5.3 Uniphore Voice Analytics Product and Solutions
2.5.4 Uniphore Voice Analytics Revenue, Gross Margin and Market Share (2019-2024)
2.5.5 Uniphore Recent Developments and Future Plans
2.6 Calabrio
2.6.1 Calabrio Details
2.6.2 Calabrio Major Business
2.6.3 Calabrio Voice Analytics Product and Solutions
2.6.4 Calabrio Voice Analytics Revenue, Gross Margin and Market Share (2019-2024)
2.6.5 Calabrio Recent Developments and Future Plans
2.7 Talkdesk
2.7.1 Talkdesk Details
2.7.2 Talkdesk Major Business
2.7.3 Talkdesk Voice Analytics Product and Solutions
2.7.4 Talkdesk Voice Analytics Revenue, Gross Margin and Market Share (2019-2024)
2.7.5 Talkdesk Recent Developments and Future Plans
2.8 RankMiner
2.8.1 RankMiner Details
2.8.2 RankMiner Major Business
2.8.3 RankMiner Voice Analytics Product and Solutions
2.8.4 RankMiner Voice Analytics Revenue, Gross Margin and Market Share (2019-2024)
2.8.5 RankMiner Recent Developments and Future Plans
2.9 VoiceBase
2.9.1 VoiceBase Details
2.9.2 VoiceBase Major Business
2.9.3 VoiceBase Voice Analytics Product and Solutions
2.9.4 VoiceBase Voice Analytics Revenue, Gross Margin and Market Share (2019-2024)
2.9.5 VoiceBase Recent Developments and Future Plans
2.10 Beyond Verbal
2.10.1 Beyond Verbal Details
2.10.2 Beyond Verbal Major Business
2.10.3 Beyond Verbal Voice Analytics Product and Solutions
2.10.4 Beyond Verbal Voice Analytics Revenue, Gross Margin and Market Share (2019-2024)
2.10.5 Beyond Verbal Recent Developments and Future Plans
3 Market Competition, by Players
3.1 Global Voice Analytics Revenue and Share by Players (2019-2024)
3.2 Market Share Analysis (2023)
3.2.1 Market Share of Voice Analytics by Company Revenue
3.2.2 Top 3 Voice Analytics Players Market Share in 2023
3.2.3 Top 6 Voice Analytics Players Market Share in 2023
3.3 Voice Analytics Market: Overall Company Footprint Analysis
3.3.1 Voice Analytics Market: Region Footprint
3.3.2 Voice Analytics Market: Company Product Type Footprint
3.3.3 Voice Analytics Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
4.1 Global Voice Analytics Consumption Value and Market Share by Type (2019-2024)
4.2 Global Voice Analytics Market Forecast by Type (2025-2030)
5 Market Size Segment by Application
5.1 Global Voice Analytics Consumption Value Market Share by Application (2019-2024)
5.2 Global Voice Analytics Market Forecast by Application (2025-2030)
6 North America
6.1 North America Voice Analytics Consumption Value by Type (2019-2030)
6.2 North America Voice Analytics Consumption Value by Application (2019-2030)
6.3 North America Voice Analytics Market Size by Country
6.3.1 North America Voice Analytics Consumption Value by Country (2019-2030)
6.3.2 United States Voice Analytics Market Size and Forecast (2019-2030)
6.3.3 Canada Voice Analytics Market Size and Forecast (2019-2030)
6.3.4 Mexico Voice Analytics Market Size and Forecast (2019-2030)
7 Europe
7.1 Europe Voice Analytics Consumption Value by Type (2019-2030)
7.2 Europe Voice Analytics Consumption Value by Application (2019-2030)
7.3 Europe Voice Analytics Market Size by Country
7.3.1 Europe Voice Analytics Consumption Value by Country (2019-2030)
7.3.2 Germany Voice Analytics Market Size and Forecast (2019-2030)
7.3.3 France Voice Analytics Market Size and Forecast (2019-2030)
7.3.4 United Kingdom Voice Analytics Market Size and Forecast (2019-2030)
7.3.5 Russia Voice Analytics Market Size and Forecast (2019-2030)
7.3.6 Italy Voice Analytics Market Size and Forecast (2019-2030)
8 Asia-Pacific
8.1 Asia-Pacific Voice Analytics Consumption Value by Type (2019-2030)
8.2 Asia-Pacific Voice Analytics Consumption Value by Application (2019-2030)
8.3 Asia-Pacific Voice Analytics Market Size by Region
8.3.1 Asia-Pacific Voice Analytics Consumption Value by Region (2019-2030)
8.3.2 China Voice Analytics Market Size and Forecast (2019-2030)
8.3.3 Japan Voice Analytics Market Size and Forecast (2019-2030)
8.3.4 South Korea Voice Analytics Market Size and Forecast (2019-2030)
8.3.5 India Voice Analytics Market Size and Forecast (2019-2030)
8.3.6 Southeast Asia Voice Analytics Market Size and Forecast (2019-2030)
8.3.7 Australia Voice Analytics Market Size and Forecast (2019-2030)
9 South America
9.1 South America Voice Analytics Consumption Value by Type (2019-2030)
9.2 South America Voice Analytics Consumption Value by Application (2019-2030)
9.3 South America Voice Analytics Market Size by Country
9.3.1 South America Voice Analytics Consumption Value by Country (2019-2030)
9.3.2 Brazil Voice Analytics Market Size and Forecast (2019-2030)
9.3.3 Argentina Voice Analytics Market Size and Forecast (2019-2030)
10 Middle East & Africa
10.1 Middle East & Africa Voice Analytics Consumption Value by Type (2019-2030)
10.2 Middle East & Africa Voice Analytics Consumption Value by Application (2019-2030)
10.3 Middle East & Africa Voice Analytics Market Size by Country
10.3.1 Middle East & Africa Voice Analytics Consumption Value by Country (2019-2030)
10.3.2 Turkey Voice Analytics Market Size and Forecast (2019-2030)
10.3.3 Saudi Arabia Voice Analytics Market Size and Forecast (2019-2030)
10.3.4 UAE Voice Analytics Market Size and Forecast (2019-2030)
11 Market Dynamics
11.1 Voice Analytics Market Drivers
11.2 Voice Analytics Market Restraints
11.3 Voice Analytics Trends Analysis
11.4 Porters Five Forces Analysis
11.4.1 Threat of New Entrants
11.4.2 Bargaining Power of Suppliers
11.4.3 Bargaining Power of Buyers
11.4.4 Threat of Substitutes
11.4.5 Competitive Rivalry
12 Industry Chain Analysis
12.1 Voice Analytics Industry Chain
12.2 Voice Analytics Upstream Analysis
12.3 Voice Analytics Midstream Analysis
12.4 Voice Analytics Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer

Companies Mentioned:

Verint Systems
NICE
Avaya
ThoughtSpot
Uniphore
Calabrio
Talkdesk
RankMiner
VoiceBase
Beyond Verbal

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