Global BPO Business Analytics Market Growth (Status and Outlook) 2025-2031

Publication ID:

LPI07255360

Publication Date:

July 4, 2025

Pages:

150

Publisher:

LPI

Countries:

Global [1]

USD 3,660.00

IT Services [2]

Software [3]

Computing & Electronics [4]

Description:

The global BPO Business Analytics market size is predicted to grow from US$ 40590 million in 2025 to US$ 91570 million in 2031; it is expected to grow at a CAGR of 14.5% from 2025 to 2031.
BPO (business process outsourcing) is to outsource a special business process to a third-party service provider. BPO (business process outsourcing) provides a series of flexible services and options for redesigning, managing and running specific business functions. In the past, business process outsourcing was considered as a way to reduce labor costs by transferring it operations to low-cost markets. Modern BPOs look for the most appropriate infrastructure and skills from all over the world to design, build and run processes to help optimize the strategic results that enterprises want to achieve for their customers. BPO was originally related to manufacturing, but now it is adopted by other industries such as finance.

The adoption of systems such as ERP, CRM, SCM, and SFA by enterprises and the industrial Internet revolution have led to the generation of large volumes of data. Moreover, with the increased adoption of big data, the use of business analytics has also surged with a greater need to understand data. Data analytics tools and technologies help derive powerful insights and make efficient use of big data. This helps organizations make strategic decisions based on actionable insights for their business activities.
The major players in global BPO Business Analytics market include Accenture, Cognizant, Genpact, IBM, etc. The top 4 players occupy about 50% shares of the global market. North America and Europe are main markets, they occupy about 70% of the global market. HR is the main type, with a share about 20%. BFSI is the main application, which holds a share about 25%.
The 鈥淏PO Business Analytics Industry Forecast鈥� looks at past sales and reviews total world BPO Business Analytics sales in 2024, providing a comprehensive analysis by region and market sector of projected BPO Business Analytics sales for 2025 through 2031. With BPO Business Analytics sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world BPO Business Analytics industry.
This Insight Report provides a comprehensive analysis of the global BPO Business Analytics landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on BPO Business Analytics portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms鈥� unique position in an accelerating global BPO Business Analytics market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for BPO Business Analytics and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global BPO Business Analytics.
This report presents a comprehensive overview, market shares, and growth opportunities of BPO Business Analytics market by product type, application, key players and key regions and countries.
Segmentation by Type:
HR
procurement
Sales & Marketing
Logistics
Training
Product Engineering
F & A
Customer Care
Segmentation by Application:
BFSI
Manufacturing
Healthcare
Retail
Telecom
Others
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Accenture
Cognizant
Genpact
IBM
TCS
Tech Mahindra
Capgemini
Wipro
EXL
NTT DATA(Dell)
WNS Global
Concentrix
Infosys
Mu Sigma
StarTe
95TELEWEB INFORMATION
CDG
CPI Data Services
Huatuo
Sunyard System Engineering
transcosmos inc.
BEYONDSOFT

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global BPO Business Analytics Market Size (2020-2031)
2.1.2 BPO Business Analytics Market Size CAGR by Region (2020 VS 2024 VS 2031)
2.1.3 World Current & Future Analysis for BPO Business Analytics by Country/Region (2020, 2024 & 2031)
2.2 BPO Business Analytics Segment by Type
2.2.1 HR
2.2.2 procurement
2.2.3 Sales & Marketing
2.2.4 Logistics
2.2.5 Training
2.2.6 Product Engineering
2.2.7 F & A
2.2.8 Customer Care
2.3 BPO Business Analytics Market Size by Type
2.3.1 BPO Business Analytics Market Size CAGR by Type (2020 VS 2024 VS 2031)
2.3.2 Global BPO Business Analytics Market Size Market Share by Type (2020-2025)
2.4 BPO Business Analytics Segment by Application
2.4.1 BFSI
2.4.2 Manufacturing
2.4.3 Healthcare
2.4.4 Retail
2.4.5 Telecom
2.4.6 Others
2.5 BPO Business Analytics Market Size by Application
2.5.1 BPO Business Analytics Market Size CAGR by Application (2020 VS 2024 VS 2031)
2.5.2 Global BPO Business Analytics Market Size Market Share by Application (2020-2025)
3 BPO Business Analytics Market Size by Player
3.1 BPO Business Analytics Market Size Market Share by Player
3.1.1 Global BPO Business Analytics Revenue by Player (2020-2025)
3.1.2 Global BPO Business Analytics Revenue Market Share by Player (2020-2025)
3.2 Global BPO Business Analytics Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2023-2025)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 BPO Business Analytics by Region
4.1 BPO Business Analytics Market Size by Region (2020-2025)
4.2 Global BPO Business Analytics Annual Revenue by Country/Region (2020-2025)
4.3 Americas BPO Business Analytics Market Size Growth (2020-2025)
4.4 APAC BPO Business Analytics Market Size Growth (2020-2025)
4.5 Europe BPO Business Analytics Market Size Growth (2020-2025)
4.6 Middle East & Africa BPO Business Analytics Market Size Growth (2020-2025)
5 Americas
5.1 Americas BPO Business Analytics Market Size by Country (2020-2025)
5.2 Americas BPO Business Analytics Market Size by Type (2020-2025)
5.3 Americas BPO Business Analytics Market Size by Application (2020-2025)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC BPO Business Analytics Market Size by Region (2020-2025)
6.2 APAC BPO Business Analytics Market Size by Type (2020-2025)
6.3 APAC BPO Business Analytics Market Size by Application (2020-2025)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe BPO Business Analytics Market Size by Country (2020-2025)
7.2 Europe BPO Business Analytics Market Size by Type (2020-2025)
7.3 Europe BPO Business Analytics Market Size by Application (2020-2025)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa BPO Business Analytics by Region (2020-2025)
8.2 Middle East & Africa BPO Business Analytics Market Size by Type (2020-2025)
8.3 Middle East & Africa BPO Business Analytics Market Size by Application (2020-2025)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global BPO Business Analytics Market Forecast
10.1 Global BPO Business Analytics Forecast by Region (2026-2031)
10.1.1 Global BPO Business Analytics Forecast by Region (2026-2031)
10.1.2 Americas BPO Business Analytics Forecast
10.1.3 APAC BPO Business Analytics Forecast
10.1.4 Europe BPO Business Analytics Forecast
10.1.5 Middle East & Africa BPO Business Analytics Forecast
10.2 Americas BPO Business Analytics Forecast by Country (2026-2031)
10.2.1 United States Market BPO Business Analytics Forecast
10.2.2 Canada Market BPO Business Analytics Forecast
10.2.3 Mexico Market BPO Business Analytics Forecast
10.2.4 Brazil Market BPO Business Analytics Forecast
10.3 APAC BPO Business Analytics Forecast by Region (2026-2031)
10.3.1 China BPO Business Analytics Market Forecast
10.3.2 Japan Market BPO Business Analytics Forecast
10.3.3 Korea Market BPO Business Analytics Forecast
10.3.4 Southeast Asia Market BPO Business Analytics Forecast
10.3.5 India Market BPO Business Analytics Forecast
10.3.6 Australia Market BPO Business Analytics Forecast
10.4 Europe BPO Business Analytics Forecast by Country (2026-2031)
10.4.1 Germany Market BPO Business Analytics Forecast
10.4.2 France Market BPO Business Analytics Forecast
10.4.3 UK Market BPO Business Analytics Forecast
10.4.4 Italy Market BPO Business Analytics Forecast
10.4.5 Russia Market BPO Business Analytics Forecast
10.5 Middle East & Africa BPO Business Analytics Forecast by Region (2026-2031)
10.5.1 Egypt Market BPO Business Analytics Forecast
10.5.2 South Africa Market BPO Business Analytics Forecast
10.5.3 Israel Market BPO Business Analytics Forecast
10.5.4 Turkey Market BPO Business Analytics Forecast
10.6 Global BPO Business Analytics Forecast by Type (2026-2031)
10.7 Global BPO Business Analytics Forecast by Application (2026-2031)
10.7.1 GCC Countries Market BPO Business Analytics Forecast
11 Key Players Analysis
11.1 Accenture
11.1.1 Accenture Company Information
11.1.2 Accenture BPO Business Analytics Product Offered
11.1.3 Accenture BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.1.4 Accenture Main Business Overview
11.1.5 Accenture Latest Developments
11.2 Cognizant
11.2.1 Cognizant Company Information
11.2.2 Cognizant BPO Business Analytics Product Offered
11.2.3 Cognizant BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.2.4 Cognizant Main Business Overview
11.2.5 Cognizant Latest Developments
11.3 Genpact
11.3.1 Genpact Company Information
11.3.2 Genpact BPO Business Analytics Product Offered
11.3.3 Genpact BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.3.4 Genpact Main Business Overview
11.3.5 Genpact Latest Developments
11.4 IBM
11.4.1 IBM Company Information
11.4.2 IBM BPO Business Analytics Product Offered
11.4.3 IBM BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.4.4 IBM Main Business Overview
11.4.5 IBM Latest Developments
11.5 TCS
11.5.1 TCS Company Information
11.5.2 TCS BPO Business Analytics Product Offered
11.5.3 TCS BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.5.4 TCS Main Business Overview
11.5.5 TCS Latest Developments
11.6 Tech Mahindra
11.6.1 Tech Mahindra Company Information
11.6.2 Tech Mahindra BPO Business Analytics Product Offered
11.6.3 Tech Mahindra BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.6.4 Tech Mahindra Main Business Overview
11.6.5 Tech Mahindra Latest Developments
11.7 Capgemini
11.7.1 Capgemini Company Information
11.7.2 Capgemini BPO Business Analytics Product Offered
11.7.3 Capgemini BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.7.4 Capgemini Main Business Overview
11.7.5 Capgemini Latest Developments
11.8 Wipro
11.8.1 Wipro Company Information
11.8.2 Wipro BPO Business Analytics Product Offered
11.8.3 Wipro BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.8.4 Wipro Main Business Overview
11.8.5 Wipro Latest Developments
11.9 EXL
11.9.1 EXL Company Information
11.9.2 EXL BPO Business Analytics Product Offered
11.9.3 EXL BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.9.4 EXL Main Business Overview
11.9.5 EXL Latest Developments
11.10 NTT DATA(Dell)
11.10.1 NTT DATA(Dell) Company Information
11.10.2 NTT DATA(Dell) BPO Business Analytics Product Offered
11.10.3 NTT DATA(Dell) BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.10.4 NTT DATA(Dell) Main Business Overview
11.10.5 NTT DATA(Dell) Latest Developments
11.11 WNS Global
11.11.1 WNS Global Company Information
11.11.2 WNS Global BPO Business Analytics Product Offered
11.11.3 WNS Global BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.11.4 WNS Global Main Business Overview
11.11.5 WNS Global Latest Developments
11.12 Concentrix
11.12.1 Concentrix Company Information
11.12.2 Concentrix BPO Business Analytics Product Offered
11.12.3 Concentrix BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.12.4 Concentrix Main Business Overview
11.12.5 Concentrix Latest Developments
11.13 Infosys
11.13.1 Infosys Company Information
11.13.2 Infosys BPO Business Analytics Product Offered
11.13.3 Infosys BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.13.4 Infosys Main Business Overview
11.13.5 Infosys Latest Developments
11.14 Mu Sigma
11.14.1 Mu Sigma Company Information
11.14.2 Mu Sigma BPO Business Analytics Product Offered
11.14.3 Mu Sigma BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.14.4 Mu Sigma Main Business Overview
11.14.5 Mu Sigma Latest Developments
11.15 StarTe
11.15.1 StarTe Company Information
11.15.2 StarTe BPO Business Analytics Product Offered
11.15.3 StarTe BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.15.4 StarTe Main Business Overview
11.15.5 StarTe Latest Developments
11.16 95TELEWEB INFORMATION
11.16.1 95TELEWEB INFORMATION Company Information
11.16.2 95TELEWEB INFORMATION BPO Business Analytics Product Offered
11.16.3 95TELEWEB INFORMATION BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.16.4 95TELEWEB INFORMATION Main Business Overview
11.16.5 95TELEWEB INFORMATION Latest Developments
11.17 CDG
11.17.1 CDG Company Information
11.17.2 CDG BPO Business Analytics Product Offered
11.17.3 CDG BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.17.4 CDG Main Business Overview
11.17.5 CDG Latest Developments
11.18 CPI Data Services
11.18.1 CPI Data Services Company Information
11.18.2 CPI Data Services BPO Business Analytics Product Offered
11.18.3 CPI Data Services BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.18.4 CPI Data Services Main Business Overview
11.18.5 CPI Data Services Latest Developments
11.19 Huatuo
11.19.1 Huatuo Company Information
11.19.2 Huatuo BPO Business Analytics Product Offered
11.19.3 Huatuo BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.19.4 Huatuo Main Business Overview
11.19.5 Huatuo Latest Developments
11.20 Sunyard System Engineering
11.20.1 Sunyard System Engineering Company Information
11.20.2 Sunyard System Engineering BPO Business Analytics Product Offered
11.20.3 Sunyard System Engineering BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.20.4 Sunyard System Engineering Main Business Overview
11.20.5 Sunyard System Engineering Latest Developments
11.21 transcosmos inc.
11.21.1 transcosmos inc. Company Information
11.21.2 transcosmos inc. BPO Business Analytics Product Offered
11.21.3 transcosmos inc. BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.21.4 transcosmos inc. Main Business Overview
11.21.5 transcosmos inc. Latest Developments
11.22 BEYONDSOFT
11.22.1 BEYONDSOFT Company Information
11.22.2 BEYONDSOFT BPO Business Analytics Product Offered
11.22.3 BEYONDSOFT BPO Business Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.22.4 BEYONDSOFT Main Business Overview
11.22.5 BEYONDSOFT Latest Developments
12 Research Findings and Conclusion

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