Global Cloud-based PBX Market Growth (Status and Outlook) 2025-2031

Publication ID:

LPI04252751

Publication Date:

April 21, 2025

Pages:

110

Publisher:

LPI

Countries:

Global [1]

USD 3,660.00

IT Services [2]

Software [3]

Computing & Electronics [4]

Description:

The global Cloud-based PBX market size is predicted to grow from US$ 6106 million in 2025 to US$ 18250 million in 2031; it is expected to grow at a CAGR of 20.0% from 2025 to 2031.
A cloud-based private branch exchange (PBX) system works on cloud computing technology in which data are stored and transferred through the Internet instead of using a computer or any other hardware. Cloud technology has become popular among consumers with the introduction of programs such as MobileMe and iCloud. These are consumer-based cloud computing technologies.
Analytics are playing a major part in cloud computing and VoIP worldwide, and backend analytics have become a predominant component of the VoIP cloud-based PBX model. VoIP systems that are reinforced by the cloud present the capacity to support a broad range of backend performance and management analytics. It offers data that are required for businesses to enhance their processes. Backend analytics is a tool that offers the foundation for businesses in order to ensure the competitive edge in a highly competitive enterprise market.
North America is the largest region market with over 50% revenue market share in Cloud-Based PBX. Europe and Asia-Pacific are follower with about 36% market share in 2019.
For the application, Large enterprises are the main application market with about 68% revenue market share in 2019.
Key players are Microsoft, Cisco, Mitel Networks, RingCentral, Verizon, MegaPath, Nextiva, 3CX, Estech Systems, 8x8, Sangoma, Panasonic, NetFortris, TPX Communications etc. Top 5 companies occupied over 59% revenue market share in 2019.
The 鈥淐loud-based PBX Industry Forecast鈥� looks at past sales and reviews total world Cloud-based PBX sales in 2024, providing a comprehensive analysis by region and market sector of projected Cloud-based PBX sales for 2025 through 2031. With Cloud-based PBX sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Cloud-based PBX industry.
This Insight Report provides a comprehensive analysis of the global Cloud-based PBX landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Cloud-based PBX portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms鈥� unique position in an accelerating global Cloud-based PBX market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Cloud-based PBX and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Cloud-based PBX.
This report presents a comprehensive overview, market shares, and growth opportunities of Cloud-based PBX market by product type, application, key players and key regions and countries.
Segmentation by Type:
Unlimited Cloud PBX
Metered Cloud PBX
Segmentation by Application:
SMEs
Large Enterprises
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Microsoft
Cisco
Mitel Networks
RingCentral
Verizon
MegaPath
Nextiva
3CX
Estech Systems
8x8
Sangoma
Panasonic
NetFortris
TPX Communications

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Cloud-based PBX Market Size (2020-2031)
2.1.2 Cloud-based PBX Market Size CAGR by Region (2020 VS 2024 VS 2031)
2.1.3 World Current & Future Analysis for Cloud-based PBX by Country/Region (2020, 2024 & 2031)
2.2 Cloud-based PBX Segment by Type
2.2.1 Unlimited Cloud PBX
2.2.2 Metered Cloud PBX
2.3 Cloud-based PBX Market Size by Type
2.3.1 Cloud-based PBX Market Size CAGR by Type (2020 VS 2024 VS 2031)
2.3.2 Global Cloud-based PBX Market Size Market Share by Type (2020-2025)
2.4 Cloud-based PBX Segment by Application
2.4.1 SMEs
2.4.2 Large Enterprises
2.5 Cloud-based PBX Market Size by Application
2.5.1 Cloud-based PBX Market Size CAGR by Application (2020 VS 2024 VS 2031)
2.5.2 Global Cloud-based PBX Market Size Market Share by Application (2020-2025)
3 Cloud-based PBX Market Size by Player
3.1 Cloud-based PBX Market Size Market Share by Player
3.1.1 Global Cloud-based PBX Revenue by Player (2020-2025)
3.1.2 Global Cloud-based PBX Revenue Market Share by Player (2020-2025)
3.2 Global Cloud-based PBX Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2023-2025)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Cloud-based PBX by Region
4.1 Cloud-based PBX Market Size by Region (2020-2025)
4.2 Global Cloud-based PBX Annual Revenue by Country/Region (2020-2025)
4.3 Americas Cloud-based PBX Market Size Growth (2020-2025)
4.4 APAC Cloud-based PBX Market Size Growth (2020-2025)
4.5 Europe Cloud-based PBX Market Size Growth (2020-2025)
4.6 Middle East & Africa Cloud-based PBX Market Size Growth (2020-2025)
5 Americas
5.1 Americas Cloud-based PBX Market Size by Country (2020-2025)
5.2 Americas Cloud-based PBX Market Size by Type (2020-2025)
5.3 Americas Cloud-based PBX Market Size by Application (2020-2025)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Cloud-based PBX Market Size by Region (2020-2025)
6.2 APAC Cloud-based PBX Market Size by Type (2020-2025)
6.3 APAC Cloud-based PBX Market Size by Application (2020-2025)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Cloud-based PBX Market Size by Country (2020-2025)
7.2 Europe Cloud-based PBX Market Size by Type (2020-2025)
7.3 Europe Cloud-based PBX Market Size by Application (2020-2025)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Cloud-based PBX by Region (2020-2025)
8.2 Middle East & Africa Cloud-based PBX Market Size by Type (2020-2025)
8.3 Middle East & Africa Cloud-based PBX Market Size by Application (2020-2025)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Cloud-based PBX Market Forecast
10.1 Global Cloud-based PBX Forecast by Region (2026-2031)
10.1.1 Global Cloud-based PBX Forecast by Region (2026-2031)
10.1.2 Americas Cloud-based PBX Forecast
10.1.3 APAC Cloud-based PBX Forecast
10.1.4 Europe Cloud-based PBX Forecast
10.1.5 Middle East & Africa Cloud-based PBX Forecast
10.2 Americas Cloud-based PBX Forecast by Country (2026-2031)
10.2.1 United States Market Cloud-based PBX Forecast
10.2.2 Canada Market Cloud-based PBX Forecast
10.2.3 Mexico Market Cloud-based PBX Forecast
10.2.4 Brazil Market Cloud-based PBX Forecast
10.3 APAC Cloud-based PBX Forecast by Region (2026-2031)
10.3.1 China Cloud-based PBX Market Forecast
10.3.2 Japan Market Cloud-based PBX Forecast
10.3.3 Korea Market Cloud-based PBX Forecast
10.3.4 Southeast Asia Market Cloud-based PBX Forecast
10.3.5 India Market Cloud-based PBX Forecast
10.3.6 Australia Market Cloud-based PBX Forecast
10.4 Europe Cloud-based PBX Forecast by Country (2026-2031)
10.4.1 Germany Market Cloud-based PBX Forecast
10.4.2 France Market Cloud-based PBX Forecast
10.4.3 UK Market Cloud-based PBX Forecast
10.4.4 Italy Market Cloud-based PBX Forecast
10.4.5 Russia Market Cloud-based PBX Forecast
10.5 Middle East & Africa Cloud-based PBX Forecast by Region (2026-2031)
10.5.1 Egypt Market Cloud-based PBX Forecast
10.5.2 South Africa Market Cloud-based PBX Forecast
10.5.3 Israel Market Cloud-based PBX Forecast
10.5.4 Turkey Market Cloud-based PBX Forecast
10.6 Global Cloud-based PBX Forecast by Type (2026-2031)
10.7 Global Cloud-based PBX Forecast by Application (2026-2031)
10.7.1 GCC Countries Market Cloud-based PBX Forecast
11 Key Players Analysis
11.1 Microsoft
11.1.1 Microsoft Company Information
11.1.2 Microsoft Cloud-based PBX Product Offered
11.1.3 Microsoft Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.1.4 Microsoft Main Business Overview
11.1.5 Microsoft Latest Developments
11.2 Cisco
11.2.1 Cisco Company Information
11.2.2 Cisco Cloud-based PBX Product Offered
11.2.3 Cisco Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.2.4 Cisco Main Business Overview
11.2.5 Cisco Latest Developments
11.3 Mitel Networks
11.3.1 Mitel Networks Company Information
11.3.2 Mitel Networks Cloud-based PBX Product Offered
11.3.3 Mitel Networks Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.3.4 Mitel Networks Main Business Overview
11.3.5 Mitel Networks Latest Developments
11.4 RingCentral
11.4.1 RingCentral Company Information
11.4.2 RingCentral Cloud-based PBX Product Offered
11.4.3 RingCentral Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.4.4 RingCentral Main Business Overview
11.4.5 RingCentral Latest Developments
11.5 Verizon
11.5.1 Verizon Company Information
11.5.2 Verizon Cloud-based PBX Product Offered
11.5.3 Verizon Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.5.4 Verizon Main Business Overview
11.5.5 Verizon Latest Developments
11.6 MegaPath
11.6.1 MegaPath Company Information
11.6.2 MegaPath Cloud-based PBX Product Offered
11.6.3 MegaPath Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.6.4 MegaPath Main Business Overview
11.6.5 MegaPath Latest Developments
11.7 Nextiva
11.7.1 Nextiva Company Information
11.7.2 Nextiva Cloud-based PBX Product Offered
11.7.3 Nextiva Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.7.4 Nextiva Main Business Overview
11.7.5 Nextiva Latest Developments
11.8 3CX
11.8.1 3CX Company Information
11.8.2 3CX Cloud-based PBX Product Offered
11.8.3 3CX Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.8.4 3CX Main Business Overview
11.8.5 3CX Latest Developments
11.9 Estech Systems
11.9.1 Estech Systems Company Information
11.9.2 Estech Systems Cloud-based PBX Product Offered
11.9.3 Estech Systems Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.9.4 Estech Systems Main Business Overview
11.9.5 Estech Systems Latest Developments
11.10 8x8
11.10.1 8x8 Company Information
11.10.2 8x8 Cloud-based PBX Product Offered
11.10.3 8x8 Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.10.4 8x8 Main Business Overview
11.10.5 8x8 Latest Developments
11.11 Sangoma
11.11.1 Sangoma Company Information
11.11.2 Sangoma Cloud-based PBX Product Offered
11.11.3 Sangoma Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.11.4 Sangoma Main Business Overview
11.11.5 Sangoma Latest Developments
11.12 Panasonic
11.12.1 Panasonic Company Information
11.12.2 Panasonic Cloud-based PBX Product Offered
11.12.3 Panasonic Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.12.4 Panasonic Main Business Overview
11.12.5 Panasonic Latest Developments
11.13 NetFortris
11.13.1 NetFortris Company Information
11.13.2 NetFortris Cloud-based PBX Product Offered
11.13.3 NetFortris Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.13.4 NetFortris Main Business Overview
11.13.5 NetFortris Latest Developments
11.14 TPX Communications
11.14.1 TPX Communications Company Information
11.14.2 TPX Communications Cloud-based PBX Product Offered
11.14.3 TPX Communications Cloud-based PBX Revenue, Gross Margin and Market Share (2020-2025)
11.14.4 TPX Communications Main Business Overview
11.14.5 TPX Communications Latest Developments
12 Research Findings and Conclusion

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