Global Conversational AI Technology Market Growth (Status and Outlook) 2025-2031

Publication ID:

LPI03250941

Publication Date:

March 19, 2025

Pages:

124

Publisher:

LPI

Countries:

Global [1]

USD 3,660.00

IT Services [2]

Software [3]

Computing & Electronics [4]

Description:

The global Conversational AI Technology market size is predicted to grow from US$ 3856 million in 2025 to US$ 10550 million in 2031; it is expected to grow at a CAGR of 18.3% from 2025 to 2031.
Conversational AI Technology refers to the development of computer systems or platforms that leverage Natural Language Processing (NLP), Machine Learning (ML), and Deep Learning (DL) to understand, generate, and respond to human language. It is used to facilitate human-computer interaction through applications like virtual assistants, chatbots, and voice assistants, enabling communication in speech or text formats to simulate natural conversation and improve user experience.
United States market for Conversational AI Technology is estimated to increase from US$ million in 2024 to US$ million by 2031, at a CAGR of % from 2025 through 2031.
China market for Conversational AI Technology is estimated to increase from US$ million in 2024 to US$ million by 2031, at a CAGR of % from 2025 through 2031.
Europe market for Conversational AI Technology is estimated to increase from US$ million in 2024 to US$ million by 2031, at a CAGR of % from 2025 through 2031.
Global key Conversational AI Technology players cover SAP, IBM, Microsoft, Ada, Kore.ai, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2024.
The 鈥淐onversational AI Technology Industry Forecast鈥� looks at past sales and reviews total world Conversational AI Technology sales in 2024, providing a comprehensive analysis by region and market sector of projected Conversational AI Technology sales for 2025 through 2031. With Conversational AI Technology sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Conversational AI Technology industry.
This Insight Report provides a comprehensive analysis of the global Conversational AI Technology landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Conversational AI Technology portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms鈥� unique position in an accelerating global Conversational AI Technology market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Conversational AI Technology and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Conversational AI Technology.
This report presents a comprehensive overview, market shares, and growth opportunities of Conversational AI Technology market by product type, application, key players and key regions and countries.
Segmentation by Type:
Web Conversational AI
App Conversational AI
Segmentation by Application:
Large Enterprises
SMEs
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
SAP
IBM
Microsoft
Ada
Kore.ai
Conversica
LivePerson
Genesys
Boost.ai
Kata.ai
Cognigy
OneReach.ai
Avaamo
Just AI
Kasisto
Active.Ai
Solvvy
Certainly
Hyro
Mindsay

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Conversational AI Technology Market Size (2020-2031)
2.1.2 Conversational AI Technology Market Size CAGR by Region (2020 VS 2024 VS 2031)
2.1.3 World Current & Future Analysis for Conversational AI Technology by Country/Region (2020, 2024 & 2031)
2.2 Conversational AI Technology Segment by Type
2.2.1 Web Conversational AI
2.2.2 App Conversational AI
2.3 Conversational AI Technology Market Size by Type
2.3.1 Conversational AI Technology Market Size CAGR by Type (2020 VS 2024 VS 2031)
2.3.2 Global Conversational AI Technology Market Size Market Share by Type (2020-2025)
2.4 Conversational AI Technology Segment by Application
2.4.1 Large Enterprises
2.4.2 SMEs
2.5 Conversational AI Technology Market Size by Application
2.5.1 Conversational AI Technology Market Size CAGR by Application (2020 VS 2024 VS 2031)
2.5.2 Global Conversational AI Technology Market Size Market Share by Application (2020-2025)
3 Conversational AI Technology Market Size by Player
3.1 Conversational AI Technology Market Size Market Share by Player
3.1.1 Global Conversational AI Technology Revenue by Player (2020-2025)
3.1.2 Global Conversational AI Technology Revenue Market Share by Player (2020-2025)
3.2 Global Conversational AI Technology Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2023-2025)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Conversational AI Technology by Region
4.1 Conversational AI Technology Market Size by Region (2020-2025)
4.2 Global Conversational AI Technology Annual Revenue by Country/Region (2020-2025)
4.3 Americas Conversational AI Technology Market Size Growth (2020-2025)
4.4 APAC Conversational AI Technology Market Size Growth (2020-2025)
4.5 Europe Conversational AI Technology Market Size Growth (2020-2025)
4.6 Middle East & Africa Conversational AI Technology Market Size Growth (2020-2025)
5 Americas
5.1 Americas Conversational AI Technology Market Size by Country (2020-2025)
5.2 Americas Conversational AI Technology Market Size by Type (2020-2025)
5.3 Americas Conversational AI Technology Market Size by Application (2020-2025)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Conversational AI Technology Market Size by Region (2020-2025)
6.2 APAC Conversational AI Technology Market Size by Type (2020-2025)
6.3 APAC Conversational AI Technology Market Size by Application (2020-2025)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Conversational AI Technology Market Size by Country (2020-2025)
7.2 Europe Conversational AI Technology Market Size by Type (2020-2025)
7.3 Europe Conversational AI Technology Market Size by Application (2020-2025)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Conversational AI Technology by Region (2020-2025)
8.2 Middle East & Africa Conversational AI Technology Market Size by Type (2020-2025)
8.3 Middle East & Africa Conversational AI Technology Market Size by Application (2020-2025)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Conversational AI Technology Market Forecast
10.1 Global Conversational AI Technology Forecast by Region (2026-2031)
10.1.1 Global Conversational AI Technology Forecast by Region (2026-2031)
10.1.2 Americas Conversational AI Technology Forecast
10.1.3 APAC Conversational AI Technology Forecast
10.1.4 Europe Conversational AI Technology Forecast
10.1.5 Middle East & Africa Conversational AI Technology Forecast
10.2 Americas Conversational AI Technology Forecast by Country (2026-2031)
10.2.1 United States Market Conversational AI Technology Forecast
10.2.2 Canada Market Conversational AI Technology Forecast
10.2.3 Mexico Market Conversational AI Technology Forecast
10.2.4 Brazil Market Conversational AI Technology Forecast
10.3 APAC Conversational AI Technology Forecast by Region (2026-2031)
10.3.1 China Conversational AI Technology Market Forecast
10.3.2 Japan Market Conversational AI Technology Forecast
10.3.3 Korea Market Conversational AI Technology Forecast
10.3.4 Southeast Asia Market Conversational AI Technology Forecast
10.3.5 India Market Conversational AI Technology Forecast
10.3.6 Australia Market Conversational AI Technology Forecast
10.4 Europe Conversational AI Technology Forecast by Country (2026-2031)
10.4.1 Germany Market Conversational AI Technology Forecast
10.4.2 France Market Conversational AI Technology Forecast
10.4.3 UK Market Conversational AI Technology Forecast
10.4.4 Italy Market Conversational AI Technology Forecast
10.4.5 Russia Market Conversational AI Technology Forecast
10.5 Middle East & Africa Conversational AI Technology Forecast by Region (2026-2031)
10.5.1 Egypt Market Conversational AI Technology Forecast
10.5.2 South Africa Market Conversational AI Technology Forecast
10.5.3 Israel Market Conversational AI Technology Forecast
10.5.4 Turkey Market Conversational AI Technology Forecast
10.6 Global Conversational AI Technology Forecast by Type (2026-2031)
10.7 Global Conversational AI Technology Forecast by Application (2026-2031)
10.7.1 GCC Countries Market Conversational AI Technology Forecast
11 Key Players Analysis
11.1 SAP
11.1.1 SAP Company Information
11.1.2 SAP Conversational AI Technology Product Offered
11.1.3 SAP Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.1.4 SAP Main Business Overview
11.1.5 SAP Latest Developments
11.2 IBM
11.2.1 IBM Company Information
11.2.2 IBM Conversational AI Technology Product Offered
11.2.3 IBM Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.2.4 IBM Main Business Overview
11.2.5 IBM Latest Developments
11.3 Microsoft
11.3.1 Microsoft Company Information
11.3.2 Microsoft Conversational AI Technology Product Offered
11.3.3 Microsoft Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.3.4 Microsoft Main Business Overview
11.3.5 Microsoft Latest Developments
11.4 Ada
11.4.1 Ada Company Information
11.4.2 Ada Conversational AI Technology Product Offered
11.4.3 Ada Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.4.4 Ada Main Business Overview
11.4.5 Ada Latest Developments
11.5 Kore.ai
11.5.1 Kore.ai Company Information
11.5.2 Kore.ai Conversational AI Technology Product Offered
11.5.3 Kore.ai Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.5.4 Kore.ai Main Business Overview
11.5.5 Kore.ai Latest Developments
11.6 Conversica
11.6.1 Conversica Company Information
11.6.2 Conversica Conversational AI Technology Product Offered
11.6.3 Conversica Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.6.4 Conversica Main Business Overview
11.6.5 Conversica Latest Developments
11.7 LivePerson
11.7.1 LivePerson Company Information
11.7.2 LivePerson Conversational AI Technology Product Offered
11.7.3 LivePerson Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.7.4 LivePerson Main Business Overview
11.7.5 LivePerson Latest Developments
11.8 Genesys
11.8.1 Genesys Company Information
11.8.2 Genesys Conversational AI Technology Product Offered
11.8.3 Genesys Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.8.4 Genesys Main Business Overview
11.8.5 Genesys Latest Developments
11.9 Boost.ai
11.9.1 Boost.ai Company Information
11.9.2 Boost.ai Conversational AI Technology Product Offered
11.9.3 Boost.ai Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.9.4 Boost.ai Main Business Overview
11.9.5 Boost.ai Latest Developments
11.10 Kata.ai
11.10.1 Kata.ai Company Information
11.10.2 Kata.ai Conversational AI Technology Product Offered
11.10.3 Kata.ai Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.10.4 Kata.ai Main Business Overview
11.10.5 Kata.ai Latest Developments
11.11 Cognigy
11.11.1 Cognigy Company Information
11.11.2 Cognigy Conversational AI Technology Product Offered
11.11.3 Cognigy Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.11.4 Cognigy Main Business Overview
11.11.5 Cognigy Latest Developments
11.12 OneReach.ai
11.12.1 OneReach.ai Company Information
11.12.2 OneReach.ai Conversational AI Technology Product Offered
11.12.3 OneReach.ai Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.12.4 OneReach.ai Main Business Overview
11.12.5 OneReach.ai Latest Developments
11.13 Avaamo
11.13.1 Avaamo Company Information
11.13.2 Avaamo Conversational AI Technology Product Offered
11.13.3 Avaamo Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.13.4 Avaamo Main Business Overview
11.13.5 Avaamo Latest Developments
11.14 Just AI
11.14.1 Just AI Company Information
11.14.2 Just AI Conversational AI Technology Product Offered
11.14.3 Just AI Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.14.4 Just AI Main Business Overview
11.14.5 Just AI Latest Developments
11.15 Kasisto
11.15.1 Kasisto Company Information
11.15.2 Kasisto Conversational AI Technology Product Offered
11.15.3 Kasisto Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.15.4 Kasisto Main Business Overview
11.15.5 Kasisto Latest Developments
11.16 Active.Ai
11.16.1 Active.Ai Company Information
11.16.2 Active.Ai Conversational AI Technology Product Offered
11.16.3 Active.Ai Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.16.4 Active.Ai Main Business Overview
11.16.5 Active.Ai Latest Developments
11.17 Solvvy
11.17.1 Solvvy Company Information
11.17.2 Solvvy Conversational AI Technology Product Offered
11.17.3 Solvvy Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.17.4 Solvvy Main Business Overview
11.17.5 Solvvy Latest Developments
11.18 Certainly
11.18.1 Certainly Company Information
11.18.2 Certainly Conversational AI Technology Product Offered
11.18.3 Certainly Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.18.4 Certainly Main Business Overview
11.18.5 Certainly Latest Developments
11.19 Hyro
11.19.1 Hyro Company Information
11.19.2 Hyro Conversational AI Technology Product Offered
11.19.3 Hyro Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.19.4 Hyro Main Business Overview
11.19.5 Hyro Latest Developments
11.20 Mindsay
11.20.1 Mindsay Company Information
11.20.2 Mindsay Conversational AI Technology Product Offered
11.20.3 Mindsay Conversational AI Technology Revenue, Gross Margin and Market Share (2020-2025)
11.20.4 Mindsay Main Business Overview
11.20.5 Mindsay Latest Developments
12 Research Findings and Conclusion

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