Global Conversational Intelligence Software Market Growth (Status and Outlook) 2024-2030

Publication ID:

LPI03244897

Publication Date:

March 21, 2024

Pages:

160

Publisher:

LPI

Countries:

Global [1]

USD 3,660.00

IT Services [2]

Software [3]

Computing & Electronics [4]

Description:

The global Conversational Intelligence Software market size was valued at US$ 3359.3 million in 2023. With growing demand in downstream market, the Conversational Intelligence Software is forecast to a readjusted size of US$ 8217.3 million by 2030 with a CAGR of 13.6% during review period.
The research report highlights the growth potential of the global Conversational Intelligence Software market. Conversational Intelligence Software are expected to show stable growth in the future market. However, product differentiation, reducing costs, and supply chain optimization remain crucial for the widespread adoption of Conversational Intelligence Software. Market players need to invest in research and development, forge strategic partnerships, and align their offerings with evolving consumer preferences to capitalize on the immense opportunities presented by the Conversational Intelligence Software market.
Conversational intelligence software is a type of software that records, transcribes, and analyzes sales calls or other types of conversations. It can identify keywords and topics of conversation, provide statistics and insights, and help users improve their communication skills and outcomes. Conversational intelligence software can be used by businesses to enhance customer service, sales performance, training, and compliance.
The industry trend of conversational intelligence software is expected to be positive and growing in the near future. The main drivers for this growth are the rising demand for AI-powered customer support services, the reduced chatbot development costs, the omnichannel deployment, and the increasing adoption of voice-based assistants. The public sector, healthcare, banking, retail, and e-commerce are some of the industries that are expected to benefit from conversational AI solutions.
Key Features:
The report on Conversational Intelligence Software market reflects various aspects and provide valuable insights into the industry.
Market Size and Growth: The research report provide an overview of the current size and growth of the Conversational Intelligence Software market. It may include historical data, market segmentation by Type (e.g., Cloud Based, Web Based), and regional breakdowns.
Market Drivers and Challenges: The report can identify and analyse the factors driving the growth of the Conversational Intelligence Software market, such as government regulations, environmental concerns, technological advancements, and changing consumer preferences. It can also highlight the challenges faced by the industry, including infrastructure limitations, range anxiety, and high upfront costs.
Competitive Landscape: The research report provides analysis of the competitive landscape within the Conversational Intelligence Software market. It includes profiles of key players, their market share, strategies, and product offerings. The report can also highlight emerging players and their potential impact on the market.
Technological Developments: The research report can delve into the latest technological developments in the Conversational Intelligence Software industry. This include advancements in Conversational Intelligence Software technology, Conversational Intelligence Software new entrants, Conversational Intelligence Software new investment, and other innovations that are shaping the future of Conversational Intelligence Software.
Downstream Procumbent Preference: The report can shed light on customer procumbent behaviour and adoption trends in the Conversational Intelligence Software market. It includes factors influencing customer ' purchasing decisions, preferences for Conversational Intelligence Software product.
Government Policies and Incentives: The research report analyse the impact of government policies and incentives on the Conversational Intelligence Software market. This may include an assessment of regulatory frameworks, subsidies, tax incentives, and other measures aimed at promoting Conversational Intelligence Software market. The report also evaluates the effectiveness of these policies in driving market growth.
Environmental Impact and Sustainability: The research report assess the environmental impact and sustainability aspects of the Conversational Intelligence Software market.
Market Forecasts and Future Outlook: Based on the analysis conducted, the research report provide market forecasts and outlook for the Conversational Intelligence Software industry. This includes projections of market size, growth rates, regional trends, and predictions on technological advancements and policy developments.
Recommendations and Opportunities: The report conclude with recommendations for industry stakeholders, policymakers, and investors. It highlights potential opportunities for market players to capitalize on emerging trends, overcome challenges, and contribute to the growth and development of the Conversational Intelligence Software market.
Market Segmentation:
Conversational Intelligence Software market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Segmentation by type
Cloud Based
Web Based
Segmentation by application
Large Enterprises
SMEs
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
SAP
IBM
Microsoft
Ada
Kore.ai
Conversica
LivePerson
Genesys
Boost.ai
Kata.ai
Cognigy
OneReach.ai
Avaamo
Just AI
Kasisto
Active.Ai
Solvvy
Certainly
Hyro
Mindsay

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Conversational Intelligence Software Market Size 2019-2030
2.1.2 Conversational Intelligence Software Market Size CAGR by Region 2019 VS 2023 VS 2030
2.2 Conversational Intelligence Software Segment by Type
2.2.1 Cloud Based
2.2.2 Web Based
2.3 Conversational Intelligence Software Market Size by Type
2.3.1 Conversational Intelligence Software Market Size CAGR by Type (2019 VS 2023 VS 2030)
2.3.2 Global Conversational Intelligence Software Market Size Market Share by Type (2019-2024)
2.4 Conversational Intelligence Software Segment by Application
2.4.1 Large Enterprises
2.4.2 SMEs
2.5 Conversational Intelligence Software Market Size by Application
2.5.1 Conversational Intelligence Software Market Size CAGR by Application (2019 VS 2023 VS 2030)
2.5.2 Global Conversational Intelligence Software Market Size Market Share by Application (2019-2024)
3 Conversational Intelligence Software Market Size by Player
3.1 Conversational Intelligence Software Market Size Market Share by Players
3.1.1 Global Conversational Intelligence Software Revenue by Players (2019-2024)
3.1.2 Global Conversational Intelligence Software Revenue Market Share by Players (2019-2024)
3.2 Global Conversational Intelligence Software Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Conversational Intelligence Software by Regions
4.1 Conversational Intelligence Software Market Size by Regions (2019-2024)
4.2 Americas Conversational Intelligence Software Market Size Growth (2019-2024)
4.3 APAC Conversational Intelligence Software Market Size Growth (2019-2024)
4.4 Europe Conversational Intelligence Software Market Size Growth (2019-2024)
4.5 Middle East & Africa Conversational Intelligence Software Market Size Growth (2019-2024)
5 Americas
5.1 Americas Conversational Intelligence Software Market Size by Country (2019-2024)
5.2 Americas Conversational Intelligence Software Market Size by Type (2019-2024)
5.3 Americas Conversational Intelligence Software Market Size by Application (2019-2024)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Conversational Intelligence Software Market Size by Region (2019-2024)
6.2 APAC Conversational Intelligence Software Market Size by Type (2019-2024)
6.3 APAC Conversational Intelligence Software Market Size by Application (2019-2024)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Conversational Intelligence Software by Country (2019-2024)
7.2 Europe Conversational Intelligence Software Market Size by Type (2019-2024)
7.3 Europe Conversational Intelligence Software Market Size by Application (2019-2024)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Conversational Intelligence Software by Region (2019-2024)
8.2 Middle East & Africa Conversational Intelligence Software Market Size by Type (2019-2024)
8.3 Middle East & Africa Conversational Intelligence Software Market Size by Application (2019-2024)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Conversational Intelligence Software Market Forecast
10.1 Global Conversational Intelligence Software Forecast by Regions (2025-2030)
10.1.1 Global Conversational Intelligence Software Forecast by Regions (2025-2030)
10.1.2 Americas Conversational Intelligence Software Forecast
10.1.3 APAC Conversational Intelligence Software Forecast
10.1.4 Europe Conversational Intelligence Software Forecast
10.1.5 Middle East & Africa Conversational Intelligence Software Forecast
10.2 Americas Conversational Intelligence Software Forecast by Country (2025-2030)
10.2.1 United States Conversational Intelligence Software Market Forecast
10.2.2 Canada Conversational Intelligence Software Market Forecast
10.2.3 Mexico Conversational Intelligence Software Market Forecast
10.2.4 Brazil Conversational Intelligence Software Market Forecast
10.3 APAC Conversational Intelligence Software Forecast by Region (2025-2030)
10.3.1 China Conversational Intelligence Software Market Forecast
10.3.2 Japan Conversational Intelligence Software Market Forecast
10.3.3 Korea Conversational Intelligence Software Market Forecast
10.3.4 Southeast Asia Conversational Intelligence Software Market Forecast
10.3.5 India Conversational Intelligence Software Market Forecast
10.3.6 Australia Conversational Intelligence Software Market Forecast
10.4 Europe Conversational Intelligence Software Forecast by Country (2025-2030)
10.4.1 Germany Conversational Intelligence Software Market Forecast
10.4.2 France Conversational Intelligence Software Market Forecast
10.4.3 UK Conversational Intelligence Software Market Forecast
10.4.4 Italy Conversational Intelligence Software Market Forecast
10.4.5 Russia Conversational Intelligence Software Market Forecast
10.5 Middle East & Africa Conversational Intelligence Software Forecast by Region (2025-2030)
10.5.1 Egypt Conversational Intelligence Software Market Forecast
10.5.2 South Africa Conversational Intelligence Software Market Forecast
10.5.3 Israel Conversational Intelligence Software Market Forecast
10.5.4 Turkey Conversational Intelligence Software Market Forecast
10.5.5 GCC Countries Conversational Intelligence Software Market Forecast
10.6 Global Conversational Intelligence Software Forecast by Type (2025-2030)
10.7 Global Conversational Intelligence Software Forecast by Application (2025-2030)

11 Key Players Analysis
11.1 SAP
11.1.1 SAP Company Information
11.1.2 SAP Conversational Intelligence Software Product Offered
11.1.3 SAP Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.1.4 SAP Main Business Overview
11.1.5 SAP Latest Developments
11.2 IBM
11.2.1 IBM Company Information
11.2.2 IBM Conversational Intelligence Software Product Offered
11.2.3 IBM Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.2.4 IBM Main Business Overview
11.2.5 IBM Latest Developments
11.3 Microsoft
11.3.1 Microsoft Company Information
11.3.2 Microsoft Conversational Intelligence Software Product Offered
11.3.3 Microsoft Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.3.4 Microsoft Main Business Overview
11.3.5 Microsoft Latest Developments
11.4 Ada
11.4.1 Ada Company Information
11.4.2 Ada Conversational Intelligence Software Product Offered
11.4.3 Ada Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.4.4 Ada Main Business Overview
11.4.5 Ada Latest Developments
11.5 Kore.ai
11.5.1 Kore.ai Company Information
11.5.2 Kore.ai Conversational Intelligence Software Product Offered
11.5.3 Kore.ai Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.5.4 Kore.ai Main Business Overview
11.5.5 Kore.ai Latest Developments
11.6 Conversica
11.6.1 Conversica Company Information
11.6.2 Conversica Conversational Intelligence Software Product Offered
11.6.3 Conversica Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.6.4 Conversica Main Business Overview
11.6.5 Conversica Latest Developments
11.7 LivePerson
11.7.1 LivePerson Company Information
11.7.2 LivePerson Conversational Intelligence Software Product Offered
11.7.3 LivePerson Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.7.4 LivePerson Main Business Overview
11.7.5 LivePerson Latest Developments
11.8 Genesys
11.8.1 Genesys Company Information
11.8.2 Genesys Conversational Intelligence Software Product Offered
11.8.3 Genesys Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.8.4 Genesys Main Business Overview
11.8.5 Genesys Latest Developments
11.9 Boost.ai
11.9.1 Boost.ai Company Information
11.9.2 Boost.ai Conversational Intelligence Software Product Offered
11.9.3 Boost.ai Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.9.4 Boost.ai Main Business Overview
11.9.5 Boost.ai Latest Developments
11.10 Kata.ai
11.10.1 Kata.ai Company Information
11.10.2 Kata.ai Conversational Intelligence Software Product Offered
11.10.3 Kata.ai Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.10.4 Kata.ai Main Business Overview
11.10.5 Kata.ai Latest Developments
11.11 Cognigy
11.11.1 Cognigy Company Information
11.11.2 Cognigy Conversational Intelligence Software Product Offered
11.11.3 Cognigy Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.11.4 Cognigy Main Business Overview
11.11.5 Cognigy Latest Developments
11.12 OneReach.ai
11.12.1 OneReach.ai Company Information
11.12.2 OneReach.ai Conversational Intelligence Software Product Offered
11.12.3 OneReach.ai Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.12.4 OneReach.ai Main Business Overview
11.12.5 OneReach.ai Latest Developments
11.13 Avaamo
11.13.1 Avaamo Company Information
11.13.2 Avaamo Conversational Intelligence Software Product Offered
11.13.3 Avaamo Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.13.4 Avaamo Main Business Overview
11.13.5 Avaamo Latest Developments
11.14 Just AI
11.14.1 Just AI Company Information
11.14.2 Just AI Conversational Intelligence Software Product Offered
11.14.3 Just AI Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.14.4 Just AI Main Business Overview
11.14.5 Just AI Latest Developments
11.15 Kasisto
11.15.1 Kasisto Company Information
11.15.2 Kasisto Conversational Intelligence Software Product Offered
11.15.3 Kasisto Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.15.4 Kasisto Main Business Overview
11.15.5 Kasisto Latest Developments
11.16 Active.Ai
11.16.1 Active.Ai Company Information
11.16.2 Active.Ai Conversational Intelligence Software Product Offered
11.16.3 Active.Ai Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.16.4 Active.Ai Main Business Overview
11.16.5 Active.Ai Latest Developments
11.17 Solvvy
11.17.1 Solvvy Company Information
11.17.2 Solvvy Conversational Intelligence Software Product Offered
11.17.3 Solvvy Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.17.4 Solvvy Main Business Overview
11.17.5 Solvvy Latest Developments
11.18 Certainly
11.18.1 Certainly Company Information
11.18.2 Certainly Conversational Intelligence Software Product Offered
11.18.3 Certainly Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.18.4 Certainly Main Business Overview
11.18.5 Certainly Latest Developments
11.19 Hyro
11.19.1 Hyro Company Information
11.19.2 Hyro Conversational Intelligence Software Product Offered
11.19.3 Hyro Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.19.4 Hyro Main Business Overview
11.19.5 Hyro Latest Developments
11.20 Mindsay
11.20.1 Mindsay Company Information
11.20.2 Mindsay Conversational Intelligence Software Product Offered
11.20.3 Mindsay Conversational Intelligence Software Revenue, Gross Margin and Market Share (2019-2024)
11.20.4 Mindsay Main Business Overview
11.20.5 Mindsay Latest Developments
12 Research Findings and Conclusion

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