

The global Customer Information System (CIS) market size was valued at US$ 773.7 million in 2023. With growing demand in downstream market, the Customer Information System (CIS) is forecast to a readjusted size of US$ 1209.3 million by 2030 with a CAGR of 6.6% during review period.
The research report highlights the growth potential of the global Customer Information System (CIS) market. Customer Information System (CIS) are expected to show stable growth in the future market. However, product differentiation, reducing costs, and supply chain optimization remain crucial for the widespread adoption of Customer Information System (CIS). Market players need to invest in research and development, forge strategic partnerships, and align their offerings with evolving consumer preferences to capitalize on the immense opportunities presented by the Customer Information System (CIS) market.
The customer information system (CIS) is a vital component of the meter-to-cash (M2C) value chain for electric utilities and other industries that provide metered delivery of commoditiessuch as water and natural gas.
Key Features:
The report on Customer Information System (CIS) market reflects various aspects and provide valuable insights into the industry.
Market Size and Growth: The research report provide an overview of the current size and growth of the Customer Information System (CIS) market. It may include historical data, market segmentation by Type (e.g., Cloud Customer Information System, On-premises Customer Information System), and regional breakdowns.
Market Drivers and Challenges: The report can identify and analyse the factors driving the growth of the Customer Information System (CIS) market, such as government regulations, environmental concerns, technological advancements, and changing consumer preferences. It can also highlight the challenges faced by the industry, including infrastructure limitations, range anxiety, and high upfront costs.
Competitive Landscape: The research report provides analysis of the competitive landscape within the Customer Information System (CIS) market. It includes profiles of key players, their market share, strategies, and product offerings. The report can also highlight emerging players and their potential impact on the market.
Technological Developments: The research report can delve into the latest technological developments in the Customer Information System (CIS) industry. This include advancements in Customer Information System (CIS) technology, Customer Information System (CIS) new entrants, Customer Information System (CIS) new investment, and other innovations that are shaping the future of Customer Information System (CIS).
Downstream Procumbent Preference: The report can shed light on customer procumbent behaviour and adoption trends in the Customer Information System (CIS) market. It includes factors influencing customer ' purchasing decisions, preferences for Customer Information System (CIS) product.
Government Policies and Incentives: The research report analyse the impact of government policies and incentives on the Customer Information System (CIS) market. This may include an assessment of regulatory frameworks, subsidies, tax incentives, and other measures aimed at promoting Customer Information System (CIS) market. The report also evaluates the effectiveness of these policies in driving market growth.
Environmental Impact and Sustainability: The research report assess the environmental impact and sustainability aspects of the Customer Information System (CIS) market.
Market Forecasts and Future Outlook: Based on the analysis conducted, the research report provide market forecasts and outlook for the Customer Information System (CIS) industry. This includes projections of market size, growth rates, regional trends, and predictions on technological advancements and policy developments.
Recommendations and Opportunities: The report conclude with recommendations for industry stakeholders, policymakers, and investors. It highlights potential opportunities for market players to capitalize on emerging trends, overcome challenges, and contribute to the growth and development of the Customer Information System (CIS) market.
Market Segmentation:
Customer Information System (CIS) market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Segmentation by type
Cloud Customer Information System
On-premises Customer Information System
Segmentation by application
BFSI
IT and Telecommunications
Retail and eCommerce
Government
Energy and Utilities
Others
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Oracle
SAP
Itineris
Hansen
Fluentgrid
Open International
Gentrack
Milestone Utility Services
Cayenta
Advanced Utility Systems
Engineering
Indra
Ferranti Computer Systems
Northstar Utilities
Vertexone
IBM
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Customer Information System (CIS) Market Size 2019-2030
2.1.2 Customer Information System (CIS) Market Size CAGR by Region 2019 VS 2023 VS 2030
2.2 Customer Information System (CIS) Segment by Type
2.2.1 Cloud Customer Information System
2.2.2 On-premises Customer Information System
2.3 Customer Information System (CIS) Market Size by Type
2.3.1 Customer Information System (CIS) Market Size CAGR by Type (2019 VS 2023 VS 2030)
2.3.2 Global Customer Information System (CIS) Market Size Market Share by Type (2019-2024)
2.4 Customer Information System (CIS) Segment by Application
2.4.1 BFSI
2.4.2 IT and Telecommunications
2.4.3 Retail and eCommerce
2.4.4 Government
2.4.5 Energy and Utilities
2.4.6 Others
2.5 Customer Information System (CIS) Market Size by Application
2.5.1 Customer Information System (CIS) Market Size CAGR by Application (2019 VS 2023 VS 2030)
2.5.2 Global Customer Information System (CIS) Market Size Market Share by Application (2019-2024)
3 Customer Information System (CIS) Market Size by Player
3.1 Customer Information System (CIS) Market Size Market Share by Players
3.1.1 Global Customer Information System (CIS) Revenue by Players (2019-2024)
3.1.2 Global Customer Information System (CIS) Revenue Market Share by Players (2019-2024)
3.2 Global Customer Information System (CIS) Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Customer Information System (CIS) by Regions
4.1 Customer Information System (CIS) Market Size by Regions (2019-2024)
4.2 Americas Customer Information System (CIS) Market Size Growth (2019-2024)
4.3 APAC Customer Information System (CIS) Market Size Growth (2019-2024)
4.4 Europe Customer Information System (CIS) Market Size Growth (2019-2024)
4.5 Middle East & Africa Customer Information System (CIS) Market Size Growth (2019-2024)
5 Americas
5.1 Americas Customer Information System (CIS) Market Size by Country (2019-2024)
5.2 Americas Customer Information System (CIS) Market Size by Type (2019-2024)
5.3 Americas Customer Information System (CIS) Market Size by Application (2019-2024)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Customer Information System (CIS) Market Size by Region (2019-2024)
6.2 APAC Customer Information System (CIS) Market Size by Type (2019-2024)
6.3 APAC Customer Information System (CIS) Market Size by Application (2019-2024)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Customer Information System (CIS) by Country (2019-2024)
7.2 Europe Customer Information System (CIS) Market Size by Type (2019-2024)
7.3 Europe Customer Information System (CIS) Market Size by Application (2019-2024)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Customer Information System (CIS) by Region (2019-2024)
8.2 Middle East & Africa Customer Information System (CIS) Market Size by Type (2019-2024)
8.3 Middle East & Africa Customer Information System (CIS) Market Size by Application (2019-2024)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Customer Information System (CIS) Market Forecast
10.1 Global Customer Information System (CIS) Forecast by Regions (2025-2030)
10.1.1 Global Customer Information System (CIS) Forecast by Regions (2025-2030)
10.1.2 Americas Customer Information System (CIS) Forecast
10.1.3 APAC Customer Information System (CIS) Forecast
10.1.4 Europe Customer Information System (CIS) Forecast
10.1.5 Middle East & Africa Customer Information System (CIS) Forecast
10.2 Americas Customer Information System (CIS) Forecast by Country (2025-2030)
10.2.1 United States Customer Information System (CIS) Market Forecast
10.2.2 Canada Customer Information System (CIS) Market Forecast
10.2.3 Mexico Customer Information System (CIS) Market Forecast
10.2.4 Brazil Customer Information System (CIS) Market Forecast
10.3 APAC Customer Information System (CIS) Forecast by Region (2025-2030)
10.3.1 China Customer Information System (CIS) Market Forecast
10.3.2 Japan Customer Information System (CIS) Market Forecast
10.3.3 Korea Customer Information System (CIS) Market Forecast
10.3.4 Southeast Asia Customer Information System (CIS) Market Forecast
10.3.5 India Customer Information System (CIS) Market Forecast
10.3.6 Australia Customer Information System (CIS) Market Forecast
10.4 Europe Customer Information System (CIS) Forecast by Country (2025-2030)
10.4.1 Germany Customer Information System (CIS) Market Forecast
10.4.2 France Customer Information System (CIS) Market Forecast
10.4.3 UK Customer Information System (CIS) Market Forecast
10.4.4 Italy Customer Information System (CIS) Market Forecast
10.4.5 Russia Customer Information System (CIS) Market Forecast
10.5 Middle East & Africa Customer Information System (CIS) Forecast by Region (2025-2030)
10.5.1 Egypt Customer Information System (CIS) Market Forecast
10.5.2 South Africa Customer Information System (CIS) Market Forecast
10.5.3 Israel Customer Information System (CIS) Market Forecast
10.5.4 Turkey Customer Information System (CIS) Market Forecast
10.5.5 GCC Countries Customer Information System (CIS) Market Forecast
10.6 Global Customer Information System (CIS) Forecast by Type (2025-2030)
10.7 Global Customer Information System (CIS) Forecast by Application (2025-2030)
11 Key Players Analysis
11.1 Oracle
11.1.1 Oracle Company Information
11.1.2 Oracle Customer Information System (CIS) Product Offered
11.1.3 Oracle Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.1.4 Oracle Main Business Overview
11.1.5 Oracle Latest Developments
11.2 SAP
11.2.1 SAP Company Information
11.2.2 SAP Customer Information System (CIS) Product Offered
11.2.3 SAP Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.2.4 SAP Main Business Overview
11.2.5 SAP Latest Developments
11.3 Itineris
11.3.1 Itineris Company Information
11.3.2 Itineris Customer Information System (CIS) Product Offered
11.3.3 Itineris Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.3.4 Itineris Main Business Overview
11.3.5 Itineris Latest Developments
11.4 Hansen
11.4.1 Hansen Company Information
11.4.2 Hansen Customer Information System (CIS) Product Offered
11.4.3 Hansen Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.4.4 Hansen Main Business Overview
11.4.5 Hansen Latest Developments
11.5 Fluentgrid
11.5.1 Fluentgrid Company Information
11.5.2 Fluentgrid Customer Information System (CIS) Product Offered
11.5.3 Fluentgrid Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.5.4 Fluentgrid Main Business Overview
11.5.5 Fluentgrid Latest Developments
11.6 Open International
11.6.1 Open International Company Information
11.6.2 Open International Customer Information System (CIS) Product Offered
11.6.3 Open International Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.6.4 Open International Main Business Overview
11.6.5 Open International Latest Developments
11.7 Gentrack
11.7.1 Gentrack Company Information
11.7.2 Gentrack Customer Information System (CIS) Product Offered
11.7.3 Gentrack Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.7.4 Gentrack Main Business Overview
11.7.5 Gentrack Latest Developments
11.8 Milestone Utility Services
11.8.1 Milestone Utility Services Company Information
11.8.2 Milestone Utility Services Customer Information System (CIS) Product Offered
11.8.3 Milestone Utility Services Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.8.4 Milestone Utility Services Main Business Overview
11.8.5 Milestone Utility Services Latest Developments
11.9 Cayenta
11.9.1 Cayenta Company Information
11.9.2 Cayenta Customer Information System (CIS) Product Offered
11.9.3 Cayenta Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.9.4 Cayenta Main Business Overview
11.9.5 Cayenta Latest Developments
11.10 Advanced Utility Systems
11.10.1 Advanced Utility Systems Company Information
11.10.2 Advanced Utility Systems Customer Information System (CIS) Product Offered
11.10.3 Advanced Utility Systems Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.10.4 Advanced Utility Systems Main Business Overview
11.10.5 Advanced Utility Systems Latest Developments
11.11 Engineering
11.11.1 Engineering Company Information
11.11.2 Engineering Customer Information System (CIS) Product Offered
11.11.3 Engineering Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.11.4 Engineering Main Business Overview
11.11.5 Engineering Latest Developments
11.12 Indra
11.12.1 Indra Company Information
11.12.2 Indra Customer Information System (CIS) Product Offered
11.12.3 Indra Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.12.4 Indra Main Business Overview
11.12.5 Indra Latest Developments
11.13 Ferranti Computer Systems
11.13.1 Ferranti Computer Systems Company Information
11.13.2 Ferranti Computer Systems Customer Information System (CIS) Product Offered
11.13.3 Ferranti Computer Systems Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.13.4 Ferranti Computer Systems Main Business Overview
11.13.5 Ferranti Computer Systems Latest Developments
11.14 Northstar Utilities
11.14.1 Northstar Utilities Company Information
11.14.2 Northstar Utilities Customer Information System (CIS) Product Offered
11.14.3 Northstar Utilities Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.14.4 Northstar Utilities Main Business Overview
11.14.5 Northstar Utilities Latest Developments
11.15 Vertexone
11.15.1 Vertexone Company Information
11.15.2 Vertexone Customer Information System (CIS) Product Offered
11.15.3 Vertexone Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.15.4 Vertexone Main Business Overview
11.15.5 Vertexone Latest Developments
11.16 IBM
11.16.1 IBM Company Information
11.16.2 IBM Customer Information System (CIS) Product Offered
11.16.3 IBM Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
11.16.4 IBM Main Business Overview
11.16.5 IBM Latest Developments
12 Research Findings and Conclusion
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*If Applicable.