

The global Emotion Analytics market size is predicted to grow from US$ 1909 million in 2025 to US$ 8818 million in 2031; it is expected to grow at a CAGR of 29.0% from 2025 to 2031.
Emotion Analytics (EA) is a new field that analysis of a person"s verbal and non-verbal communication in order to understand the person"s mood or attitude, then can be used in CRM (Customer Relationship Management) area, such as to identify how a customer perceives a product, the presentation of a product or an interaction with a representative.
Global Emotion Analytics key players include IBM, Microsoft, SAS Institute Inc, Deloitte, Affectiva, etc. Global top five manufacturers hold a share about 45%. North America is the largest market, with a share about 35%, followed by Asia-Pacific, with a share about 30 percent. In terms of product, Facial Analytics is the largest segment, with a share about 30%. And in terms of application, the largest application is Media & Entertainment, followed by Retail and Education, Healthcare, Financial Services, etc.
The “Emotion Analytics Industry Forecast” looks at past sales and reviews total world Emotion Analytics sales in 2024, providing a comprehensive analysis by region and market sector of projected Emotion Analytics sales for 2025 through 2031. With Emotion Analytics sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Emotion Analytics industry.
This Insight Report provides a comprehensive analysis of the global Emotion Analytics landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Emotion Analytics portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Emotion Analytics market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Emotion Analytics and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Emotion Analytics.
This report presents a comprehensive overview, market shares, and growth opportunities of Emotion Analytics market by product type, application, key players and key regions and countries.
Segmentation by Type:
Facial Analytics
Speech Analytics
Video Analytics
Others
Segmentation by Application:
Media & Entertainment
Retail and Education
Financial Services
Healthcare
Others
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Microsoft
IBM
Imotions A/S
Kairos
Beyond Verbal
Affectiva
Eyeris (EmoVu)
NViso SA
Realeyes
Yuyidata
Adoreboard
Heartbeat AI
Deloitte
SAS Institute Inc
Clarabridge
Crimson Hexagon
Berkshire Media
Dentsu
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Emotion Analytics Market Size (2020-2031)
2.1.2 Emotion Analytics Market Size CAGR by Region (2020 VS 2024 VS 2031)
2.1.3 World Current & Future Analysis for Emotion Analytics by Country/Region (2020, 2024 & 2031)
2.2 Emotion Analytics Segment by Type
2.2.1 Facial Analytics
2.2.2 Speech Analytics
2.2.3 Video Analytics
2.2.4 Others
2.3 Emotion Analytics Market Size by Type
2.3.1 Emotion Analytics Market Size CAGR by Type (2020 VS 2024 VS 2031)
2.3.2 Global Emotion Analytics Market Size Market Share by Type (2020-2025)
2.4 Emotion Analytics Segment by Application
2.4.1 Media & Entertainment
2.4.2 Retail and Education
2.4.3 Financial Services
2.4.4 Healthcare
2.4.5 Others
2.5 Emotion Analytics Market Size by Application
2.5.1 Emotion Analytics Market Size CAGR by Application (2020 VS 2024 VS 2031)
2.5.2 Global Emotion Analytics Market Size Market Share by Application (2020-2025)
3 Emotion Analytics Market Size by Player
3.1 Emotion Analytics Market Size Market Share by Player
3.1.1 Global Emotion Analytics Revenue by Player (2020-2025)
3.1.2 Global Emotion Analytics Revenue Market Share by Player (2020-2025)
3.2 Global Emotion Analytics Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2023-2025)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Emotion Analytics by Region
4.1 Emotion Analytics Market Size by Region (2020-2025)
4.2 Global Emotion Analytics Annual Revenue by Country/Region (2020-2025)
4.3 Americas Emotion Analytics Market Size Growth (2020-2025)
4.4 APAC Emotion Analytics Market Size Growth (2020-2025)
4.5 Europe Emotion Analytics Market Size Growth (2020-2025)
4.6 Middle East & Africa Emotion Analytics Market Size Growth (2020-2025)
5 Americas
5.1 Americas Emotion Analytics Market Size by Country (2020-2025)
5.2 Americas Emotion Analytics Market Size by Type (2020-2025)
5.3 Americas Emotion Analytics Market Size by Application (2020-2025)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Emotion Analytics Market Size by Region (2020-2025)
6.2 APAC Emotion Analytics Market Size by Type (2020-2025)
6.3 APAC Emotion Analytics Market Size by Application (2020-2025)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Emotion Analytics Market Size by Country (2020-2025)
7.2 Europe Emotion Analytics Market Size by Type (2020-2025)
7.3 Europe Emotion Analytics Market Size by Application (2020-2025)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Emotion Analytics by Region (2020-2025)
8.2 Middle East & Africa Emotion Analytics Market Size by Type (2020-2025)
8.3 Middle East & Africa Emotion Analytics Market Size by Application (2020-2025)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Emotion Analytics Market Forecast
10.1 Global Emotion Analytics Forecast by Region (2026-2031)
10.1.1 Global Emotion Analytics Forecast by Region (2026-2031)
10.1.2 Americas Emotion Analytics Forecast
10.1.3 APAC Emotion Analytics Forecast
10.1.4 Europe Emotion Analytics Forecast
10.1.5 Middle East & Africa Emotion Analytics Forecast
10.2 Americas Emotion Analytics Forecast by Country (2026-2031)
10.2.1 United States Market Emotion Analytics Forecast
10.2.2 Canada Market Emotion Analytics Forecast
10.2.3 Mexico Market Emotion Analytics Forecast
10.2.4 Brazil Market Emotion Analytics Forecast
10.3 APAC Emotion Analytics Forecast by Region (2026-2031)
10.3.1 China Emotion Analytics Market Forecast
10.3.2 Japan Market Emotion Analytics Forecast
10.3.3 Korea Market Emotion Analytics Forecast
10.3.4 Southeast Asia Market Emotion Analytics Forecast
10.3.5 India Market Emotion Analytics Forecast
10.3.6 Australia Market Emotion Analytics Forecast
10.4 Europe Emotion Analytics Forecast by Country (2026-2031)
10.4.1 Germany Market Emotion Analytics Forecast
10.4.2 France Market Emotion Analytics Forecast
10.4.3 UK Market Emotion Analytics Forecast
10.4.4 Italy Market Emotion Analytics Forecast
10.4.5 Russia Market Emotion Analytics Forecast
10.5 Middle East & Africa Emotion Analytics Forecast by Region (2026-2031)
10.5.1 Egypt Market Emotion Analytics Forecast
10.5.2 South Africa Market Emotion Analytics Forecast
10.5.3 Israel Market Emotion Analytics Forecast
10.5.4 Turkey Market Emotion Analytics Forecast
10.6 Global Emotion Analytics Forecast by Type (2026-2031)
10.7 Global Emotion Analytics Forecast by Application (2026-2031)
10.7.1 GCC Countries Market Emotion Analytics Forecast
11 Key Players Analysis
11.1 Microsoft
11.1.1 Microsoft Company Information
11.1.2 Microsoft Emotion Analytics Product Offered
11.1.3 Microsoft Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.1.4 Microsoft Main Business Overview
11.1.5 Microsoft Latest Developments
11.2 IBM
11.2.1 IBM Company Information
11.2.2 IBM Emotion Analytics Product Offered
11.2.3 IBM Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.2.4 IBM Main Business Overview
11.2.5 IBM Latest Developments
11.3 Imotions A/S
11.3.1 Imotions A/S Company Information
11.3.2 Imotions A/S Emotion Analytics Product Offered
11.3.3 Imotions A/S Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.3.4 Imotions A/S Main Business Overview
11.3.5 Imotions A/S Latest Developments
11.4 Kairos
11.4.1 Kairos Company Information
11.4.2 Kairos Emotion Analytics Product Offered
11.4.3 Kairos Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.4.4 Kairos Main Business Overview
11.4.5 Kairos Latest Developments
11.5 Beyond Verbal
11.5.1 Beyond Verbal Company Information
11.5.2 Beyond Verbal Emotion Analytics Product Offered
11.5.3 Beyond Verbal Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.5.4 Beyond Verbal Main Business Overview
11.5.5 Beyond Verbal Latest Developments
11.6 Affectiva
11.6.1 Affectiva Company Information
11.6.2 Affectiva Emotion Analytics Product Offered
11.6.3 Affectiva Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.6.4 Affectiva Main Business Overview
11.6.5 Affectiva Latest Developments
11.7 Eyeris (EmoVu)
11.7.1 Eyeris (EmoVu) Company Information
11.7.2 Eyeris (EmoVu) Emotion Analytics Product Offered
11.7.3 Eyeris (EmoVu) Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.7.4 Eyeris (EmoVu) Main Business Overview
11.7.5 Eyeris (EmoVu) Latest Developments
11.8 NViso SA
11.8.1 NViso SA Company Information
11.8.2 NViso SA Emotion Analytics Product Offered
11.8.3 NViso SA Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.8.4 NViso SA Main Business Overview
11.8.5 NViso SA Latest Developments
11.9 Realeyes
11.9.1 Realeyes Company Information
11.9.2 Realeyes Emotion Analytics Product Offered
11.9.3 Realeyes Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.9.4 Realeyes Main Business Overview
11.9.5 Realeyes Latest Developments
11.10 Yuyidata
11.10.1 Yuyidata Company Information
11.10.2 Yuyidata Emotion Analytics Product Offered
11.10.3 Yuyidata Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.10.4 Yuyidata Main Business Overview
11.10.5 Yuyidata Latest Developments
11.11 Adoreboard
11.11.1 Adoreboard Company Information
11.11.2 Adoreboard Emotion Analytics Product Offered
11.11.3 Adoreboard Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.11.4 Adoreboard Main Business Overview
11.11.5 Adoreboard Latest Developments
11.12 Heartbeat AI
11.12.1 Heartbeat AI Company Information
11.12.2 Heartbeat AI Emotion Analytics Product Offered
11.12.3 Heartbeat AI Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.12.4 Heartbeat AI Main Business Overview
11.12.5 Heartbeat AI Latest Developments
11.13 Deloitte
11.13.1 Deloitte Company Information
11.13.2 Deloitte Emotion Analytics Product Offered
11.13.3 Deloitte Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.13.4 Deloitte Main Business Overview
11.13.5 Deloitte Latest Developments
11.14 SAS Institute Inc
11.14.1 SAS Institute Inc Company Information
11.14.2 SAS Institute Inc Emotion Analytics Product Offered
11.14.3 SAS Institute Inc Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.14.4 SAS Institute Inc Main Business Overview
11.14.5 SAS Institute Inc Latest Developments
11.15 Clarabridge
11.15.1 Clarabridge Company Information
11.15.2 Clarabridge Emotion Analytics Product Offered
11.15.3 Clarabridge Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.15.4 Clarabridge Main Business Overview
11.15.5 Clarabridge Latest Developments
11.16 Crimson Hexagon
11.16.1 Crimson Hexagon Company Information
11.16.2 Crimson Hexagon Emotion Analytics Product Offered
11.16.3 Crimson Hexagon Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.16.4 Crimson Hexagon Main Business Overview
11.16.5 Crimson Hexagon Latest Developments
11.17 Berkshire Media
11.17.1 Berkshire Media Company Information
11.17.2 Berkshire Media Emotion Analytics Product Offered
11.17.3 Berkshire Media Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.17.4 Berkshire Media Main Business Overview
11.17.5 Berkshire Media Latest Developments
11.18 Dentsu
11.18.1 Dentsu Company Information
11.18.2 Dentsu Emotion Analytics Product Offered
11.18.3 Dentsu Emotion Analytics Revenue, Gross Margin and Market Share (2020-2025)
11.18.4 Dentsu Main Business Overview
11.18.5 Dentsu Latest Developments
12 Research Findings and Conclusion
*If Applicable.