

Feedback analytics software enables businesses to consolidate and analyze their customer feedback within a single platform. This type of software leverages the capabilities of natural language processing (NLP) software to extract actionable insights from unstructured text data, which can be sourced from a variety of different feedback channels, such as review sites, social media, surveys, and customer service tools.
The global Feedback Analytics Software market size is projected to grow from US$ 1232.6 million in 2023 to US$ 3656.5 million in 2030; it is expected to grow at a CAGR of 16.8% from 2024 to 2030.
The “Feedback Analytics Software Industry Forecast” looks at past sales and reviews total world Feedback Analytics Software sales in 2023, providing a comprehensive analysis by region and market sector of projected Feedback Analytics Software sales for 2024 through 2030. With Feedback Analytics Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Feedback Analytics Software industry.
This Insight Report provides a comprehensive analysis of the global Feedback Analytics Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Feedback Analytics Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Feedback Analytics Software market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Feedback Analytics Software and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Feedback Analytics Software.
Some of the future market trends of feedback analytics software are:
The increasing adoption of cloud-based feedback analytics software, as more businesses migrate their data and applications to the cloud and require scalable, flexible, and cost-effective solutions for managing feedback analysis.
The growing use of artificial intelligence (AI) and machine learning (ML) in feedback analytics software, as these technologies can help to automate the creation, evaluation, and optimization of feedback analysis models based on data analysis, user behavior, and risk assessment.
The rising demand for dynamic feedback analytics software, as this type of software can provide real-time and context-aware feedback analysis decisions based on various attributes and factors such as user identity, location, device, time, role, activity, etc.
The expanding integration of feedback analytics software with other types of software, such as blockchain software, hybrid architecture software, or microservices software, to provide enhanced security, transparency, and efficiency for distributed and complex systems.
This report presents a comprehensive overview, market shares, and growth opportunities of Feedback Analytics Software market by product type, application, key players and key regions and countries.
Segmentation by type
Cloud Based
On Premises
Segmentation by application
Large Enterprises
SMEs
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Qualtrics
Birdeye
Wootric
Medallia
Clarabridge
Warwick Analytics Services
Stratifyd
Confirmit
Keatext
Thematic Analysis
Prodsight
Cauliflower
Chattermill
Adoreboard
Feedis
Feelingstream
Hoick
Idiomatic
Kapiche
Mopinion
Resonate Solutions
Review Trackers
AskSenti
unitQ
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Feedback Analytics Software Market Size 2019-2030
2.1.2 Feedback Analytics Software Market Size CAGR by Region 2019 VS 2023 VS 2030
2.2 Feedback Analytics Software Segment by Type
2.2.1 Cloud Based
2.2.2 On Premises
2.3 Feedback Analytics Software Market Size by Type
2.3.1 Feedback Analytics Software Market Size CAGR by Type (2019 VS 2023 VS 2030)
2.3.2 Global Feedback Analytics Software Market Size Market Share by Type (2019-2024)
2.4 Feedback Analytics Software Segment by Application
2.4.1 Large Enterprises
2.4.2 SMEs
2.5 Feedback Analytics Software Market Size by Application
2.5.1 Feedback Analytics Software Market Size CAGR by Application (2019 VS 2023 VS 2030)
2.5.2 Global Feedback Analytics Software Market Size Market Share by Application (2019-2024)
3 Feedback Analytics Software Market Size by Player
3.1 Feedback Analytics Software Market Size Market Share by Players
3.1.1 Global Feedback Analytics Software Revenue by Players (2019-2024)
3.1.2 Global Feedback Analytics Software Revenue Market Share by Players (2019-2024)
3.2 Global Feedback Analytics Software Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Feedback Analytics Software by Regions
4.1 Feedback Analytics Software Market Size by Regions (2019-2024)
4.2 Americas Feedback Analytics Software Market Size Growth (2019-2024)
4.3 APAC Feedback Analytics Software Market Size Growth (2019-2024)
4.4 Europe Feedback Analytics Software Market Size Growth (2019-2024)
4.5 Middle East & Africa Feedback Analytics Software Market Size Growth (2019-2024)
5 Americas
5.1 Americas Feedback Analytics Software Market Size by Country (2019-2024)
5.2 Americas Feedback Analytics Software Market Size by Type (2019-2024)
5.3 Americas Feedback Analytics Software Market Size by Application (2019-2024)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Feedback Analytics Software Market Size by Region (2019-2024)
6.2 APAC Feedback Analytics Software Market Size by Type (2019-2024)
6.3 APAC Feedback Analytics Software Market Size by Application (2019-2024)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Feedback Analytics Software by Country (2019-2024)
7.2 Europe Feedback Analytics Software Market Size by Type (2019-2024)
7.3 Europe Feedback Analytics Software Market Size by Application (2019-2024)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Feedback Analytics Software by Region (2019-2024)
8.2 Middle East & Africa Feedback Analytics Software Market Size by Type (2019-2024)
8.3 Middle East & Africa Feedback Analytics Software Market Size by Application (2019-2024)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Feedback Analytics Software Market Forecast
10.1 Global Feedback Analytics Software Forecast by Regions (2025-2030)
10.1.1 Global Feedback Analytics Software Forecast by Regions (2025-2030)
10.1.2 Americas Feedback Analytics Software Forecast
10.1.3 APAC Feedback Analytics Software Forecast
10.1.4 Europe Feedback Analytics Software Forecast
10.1.5 Middle East & Africa Feedback Analytics Software Forecast
10.2 Americas Feedback Analytics Software Forecast by Country (2025-2030)
10.2.1 United States Feedback Analytics Software Market Forecast
10.2.2 Canada Feedback Analytics Software Market Forecast
10.2.3 Mexico Feedback Analytics Software Market Forecast
10.2.4 Brazil Feedback Analytics Software Market Forecast
10.3 APAC Feedback Analytics Software Forecast by Region (2025-2030)
10.3.1 China Feedback Analytics Software Market Forecast
10.3.2 Japan Feedback Analytics Software Market Forecast
10.3.3 Korea Feedback Analytics Software Market Forecast
10.3.4 Southeast Asia Feedback Analytics Software Market Forecast
10.3.5 India Feedback Analytics Software Market Forecast
10.3.6 Australia Feedback Analytics Software Market Forecast
10.4 Europe Feedback Analytics Software Forecast by Country (2025-2030)
10.4.1 Germany Feedback Analytics Software Market Forecast
10.4.2 France Feedback Analytics Software Market Forecast
10.4.3 UK Feedback Analytics Software Market Forecast
10.4.4 Italy Feedback Analytics Software Market Forecast
10.4.5 Russia Feedback Analytics Software Market Forecast
10.5 Middle East & Africa Feedback Analytics Software Forecast by Region (2025-2030)
10.5.1 Egypt Feedback Analytics Software Market Forecast
10.5.2 South Africa Feedback Analytics Software Market Forecast
10.5.3 Israel Feedback Analytics Software Market Forecast
10.5.4 Turkey Feedback Analytics Software Market Forecast
10.5.5 GCC Countries Feedback Analytics Software Market Forecast
10.6 Global Feedback Analytics Software Forecast by Type (2025-2030)
10.7 Global Feedback Analytics Software Forecast by Application (2025-2030)
11 Key Players Analysis
11.1 Qualtrics
11.1.1 Qualtrics Company Information
11.1.2 Qualtrics Feedback Analytics Software Product Offered
11.1.3 Qualtrics Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.1.4 Qualtrics Main Business Overview
11.1.5 Qualtrics Latest Developments
11.2 Birdeye
11.2.1 Birdeye Company Information
11.2.2 Birdeye Feedback Analytics Software Product Offered
11.2.3 Birdeye Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.2.4 Birdeye Main Business Overview
11.2.5 Birdeye Latest Developments
11.3 Wootric
11.3.1 Wootric Company Information
11.3.2 Wootric Feedback Analytics Software Product Offered
11.3.3 Wootric Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.3.4 Wootric Main Business Overview
11.3.5 Wootric Latest Developments
11.4 Medallia
11.4.1 Medallia Company Information
11.4.2 Medallia Feedback Analytics Software Product Offered
11.4.3 Medallia Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.4.4 Medallia Main Business Overview
11.4.5 Medallia Latest Developments
11.5 Clarabridge
11.5.1 Clarabridge Company Information
11.5.2 Clarabridge Feedback Analytics Software Product Offered
11.5.3 Clarabridge Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.5.4 Clarabridge Main Business Overview
11.5.5 Clarabridge Latest Developments
11.6 Warwick Analytics Services
11.6.1 Warwick Analytics Services Company Information
11.6.2 Warwick Analytics Services Feedback Analytics Software Product Offered
11.6.3 Warwick Analytics Services Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.6.4 Warwick Analytics Services Main Business Overview
11.6.5 Warwick Analytics Services Latest Developments
11.7 Stratifyd
11.7.1 Stratifyd Company Information
11.7.2 Stratifyd Feedback Analytics Software Product Offered
11.7.3 Stratifyd Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.7.4 Stratifyd Main Business Overview
11.7.5 Stratifyd Latest Developments
11.8 Confirmit
11.8.1 Confirmit Company Information
11.8.2 Confirmit Feedback Analytics Software Product Offered
11.8.3 Confirmit Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.8.4 Confirmit Main Business Overview
11.8.5 Confirmit Latest Developments
11.9 Keatext
11.9.1 Keatext Company Information
11.9.2 Keatext Feedback Analytics Software Product Offered
11.9.3 Keatext Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.9.4 Keatext Main Business Overview
11.9.5 Keatext Latest Developments
11.10 Thematic Analysis
11.10.1 Thematic Analysis Company Information
11.10.2 Thematic Analysis Feedback Analytics Software Product Offered
11.10.3 Thematic Analysis Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.10.4 Thematic Analysis Main Business Overview
11.10.5 Thematic Analysis Latest Developments
11.11 Prodsight
11.11.1 Prodsight Company Information
11.11.2 Prodsight Feedback Analytics Software Product Offered
11.11.3 Prodsight Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.11.4 Prodsight Main Business Overview
11.11.5 Prodsight Latest Developments
11.12 Cauliflower
11.12.1 Cauliflower Company Information
11.12.2 Cauliflower Feedback Analytics Software Product Offered
11.12.3 Cauliflower Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.12.4 Cauliflower Main Business Overview
11.12.5 Cauliflower Latest Developments
11.13 Chattermill
11.13.1 Chattermill Company Information
11.13.2 Chattermill Feedback Analytics Software Product Offered
11.13.3 Chattermill Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.13.4 Chattermill Main Business Overview
11.13.5 Chattermill Latest Developments
11.14 Adoreboard
11.14.1 Adoreboard Company Information
11.14.2 Adoreboard Feedback Analytics Software Product Offered
11.14.3 Adoreboard Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.14.4 Adoreboard Main Business Overview
11.14.5 Adoreboard Latest Developments
11.15 Feedis
11.15.1 Feedis Company Information
11.15.2 Feedis Feedback Analytics Software Product Offered
11.15.3 Feedis Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.15.4 Feedis Main Business Overview
11.15.5 Feedis Latest Developments
11.16 Feelingstream
11.16.1 Feelingstream Company Information
11.16.2 Feelingstream Feedback Analytics Software Product Offered
11.16.3 Feelingstream Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.16.4 Feelingstream Main Business Overview
11.16.5 Feelingstream Latest Developments
11.17 Hoick
11.17.1 Hoick Company Information
11.17.2 Hoick Feedback Analytics Software Product Offered
11.17.3 Hoick Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.17.4 Hoick Main Business Overview
11.17.5 Hoick Latest Developments
11.18 Idiomatic
11.18.1 Idiomatic Company Information
11.18.2 Idiomatic Feedback Analytics Software Product Offered
11.18.3 Idiomatic Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.18.4 Idiomatic Main Business Overview
11.18.5 Idiomatic Latest Developments
11.19 Kapiche
11.19.1 Kapiche Company Information
11.19.2 Kapiche Feedback Analytics Software Product Offered
11.19.3 Kapiche Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.19.4 Kapiche Main Business Overview
11.19.5 Kapiche Latest Developments
11.20 Mopinion
11.20.1 Mopinion Company Information
11.20.2 Mopinion Feedback Analytics Software Product Offered
11.20.3 Mopinion Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.20.4 Mopinion Main Business Overview
11.20.5 Mopinion Latest Developments
11.21 Resonate Solutions
11.21.1 Resonate Solutions Company Information
11.21.2 Resonate Solutions Feedback Analytics Software Product Offered
11.21.3 Resonate Solutions Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.21.4 Resonate Solutions Main Business Overview
11.21.5 Resonate Solutions Latest Developments
11.22 Review Trackers
11.22.1 Review Trackers Company Information
11.22.2 Review Trackers Feedback Analytics Software Product Offered
11.22.3 Review Trackers Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.22.4 Review Trackers Main Business Overview
11.22.5 Review Trackers Latest Developments
11.23 AskSenti
11.23.1 AskSenti Company Information
11.23.2 AskSenti Feedback Analytics Software Product Offered
11.23.3 AskSenti Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.23.4 AskSenti Main Business Overview
11.23.5 AskSenti Latest Developments
11.24 unitQ
11.24.1 unitQ Company Information
11.24.2 unitQ Feedback Analytics Software Product Offered
11.24.3 unitQ Feedback Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
11.24.4 unitQ Main Business Overview
11.24.5 unitQ Latest Developments
12 Research Findings and Conclusion
*If Applicable.