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Home > Global Game Customer Service Outsourcing Market Growth (Status and Outlook) 2024-2030

Global Game Customer Service Outsourcing Market Growth (Status and Outlook) 2024-2030

Publication ID: 
LPI11242631
Publication Date: 
November 19, 2024
Pages: 
111
Publisher: 
LPI
Countries: 
Global [1]
USD 3,660.00

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IT Services [2]
Software [3]
Computing & Electronics [4]
Description: 

Game customer service outsourcing means that companies transfer the game customer service work that they were originally responsible for to professional third-party service providers. This outsourcing model is becoming more and more common in the game industry, because with the continuous expansion of the game market and the intensification of competition, game companies need to focus more on the core business of game development and operation, and outsource non-core businesses such as customer service to professional teams to improve efficiency and reduce costs.
The global Game Customer Service Outsourcing market size is projected to grow from US$ 726 million in 2024 to US$ 884 million in 2030; it is expected to grow at a CAGR of 3.3% from 2024 to 2030.
The 鈥淕ame Customer Service Outsourcing Industry Forecast鈥� looks at past sales and reviews total world Game Customer Service Outsourcing sales in 2022, providing a comprehensive analysis by region and market sector of projected Game Customer Service Outsourcing sales for 2023 through 2029. With Game Customer Service Outsourcing sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Game Customer Service Outsourcing industry.
This Insight Report provides a comprehensive analysis of the global Game Customer Service Outsourcing landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Game Customer Service Outsourcing portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms鈥� unique position in an accelerating global Game Customer Service Outsourcing market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Game Customer Service Outsourcing and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Game Customer Service Outsourcing.
United States market for Game Customer Service Outsourcing is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
China market for Game Customer Service Outsourcing is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Europe market for Game Customer Service Outsourcing is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Global key Game Customer Service Outsourcing players cover GlowTouch, Morph Networks, Customer Umbrella, CustomerServ, Covalen Solutions, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2023.
This report presents a comprehensive overview, market shares, and growth opportunities of Game Customer Service Outsourcing market by product type, application, key players and key regions and countries.
Segmentation by Type:
Long-Term Outsourcing Services
Short-Term Outsourcing Services
Segmentation by Application:
Computer Games
Mobile Games
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
Segmentation by Type:
Long-Term Outsourcing Services
Short-Term Outsourcing Services
Segmentation by Application:
Computer Games
Mobile Games
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
GlowTouch
Morph Networks
Customer Umbrella
CustomerServ
Covalen Solutions
Agents Republic
Peak Support
Excelsia BPO
Outsource Consultants
Movate
Kevuru Games
Helpware

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents: 

1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Game Customer Service Outsourcing Market Size 2019-2030
2.1.2 Game Customer Service Outsourcing Market Size CAGR by Region (2019 VS 2023 VS 2030)
2.1.3 World Current & Future Analysis for Game Customer Service Outsourcing by Country/Region, 2019, 2023 & 2030
2.2 Game Customer Service Outsourcing Segment by Type
2.2.1 Long-Term Outsourcing Services
2.2.2 Short-Term Outsourcing Services
2.3 Game Customer Service Outsourcing Market Size by Type
2.3.1 Game Customer Service Outsourcing Market Size CAGR by Type (2019 VS 2023 VS 2030)
2.3.2 Global Game Customer Service Outsourcing Market Size Market Share by Type (2019-2024)
2.4 Game Customer Service Outsourcing Segment by Application
2.4.1 Computer Games
2.4.2 Mobile Games
2.5 Game Customer Service Outsourcing Market Size by Application
2.5.1 Game Customer Service Outsourcing Market Size CAGR by Application (2019 VS 2023 VS 2030)
2.5.2 Global Game Customer Service Outsourcing Market Size Market Share by Application (2019-2024)
3 Game Customer Service Outsourcing Market Size by Player
3.1 Game Customer Service Outsourcing Market Size Market Share by Player
3.1.1 Global Game Customer Service Outsourcing Revenue by Player (2019-2024)
3.1.2 Global Game Customer Service Outsourcing Revenue Market Share by Player (2019-2024)
3.2 Global Game Customer Service Outsourcing Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Game Customer Service Outsourcing by Region
4.1 Game Customer Service Outsourcing Market Size by Region (2019-2024)
4.2 Global Game Customer Service Outsourcing Annual Revenue by Country/Region (2019-2024)
4.3 Americas Game Customer Service Outsourcing Market Size Growth (2019-2024)
4.4 APAC Game Customer Service Outsourcing Market Size Growth (2019-2024)
4.5 Europe Game Customer Service Outsourcing Market Size Growth (2019-2024)
4.6 Middle East & Africa Game Customer Service Outsourcing Market Size Growth (2019-2024)
5 Americas
5.1 Americas Game Customer Service Outsourcing Market Size by Country (2019-2024)
5.2 Americas Game Customer Service Outsourcing Market Size by Type (2019-2024)
5.3 Americas Game Customer Service Outsourcing Market Size by Application (2019-2024)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Game Customer Service Outsourcing Market Size by Region (2019-2024)
6.2 APAC Game Customer Service Outsourcing Market Size by Type (2019-2024)
6.3 APAC Game Customer Service Outsourcing Market Size by Application (2019-2024)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Game Customer Service Outsourcing Market Size by Country (2019-2024)
7.2 Europe Game Customer Service Outsourcing Market Size by Type (2019-2024)
7.3 Europe Game Customer Service Outsourcing Market Size by Application (2019-2024)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Game Customer Service Outsourcing by Region (2019-2024)
8.2 Middle East & Africa Game Customer Service Outsourcing Market Size by Type (2019-2024)
8.3 Middle East & Africa Game Customer Service Outsourcing Market Size by Application (2019-2024)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Game Customer Service Outsourcing Market Forecast
10.1 Global Game Customer Service Outsourcing Forecast by Region (2025-2030)
10.1.1 Global Game Customer Service Outsourcing Forecast by Region (2025-2030)
10.1.2 Americas Game Customer Service Outsourcing Forecast
10.1.3 APAC Game Customer Service Outsourcing Forecast
10.1.4 Europe Game Customer Service Outsourcing Forecast
10.1.5 Middle East & Africa Game Customer Service Outsourcing Forecast
10.2 Americas Game Customer Service Outsourcing Forecast by Country (2025-2030)
10.2.1 United States Market Game Customer Service Outsourcing Forecast
10.2.2 Canada Market Game Customer Service Outsourcing Forecast
10.2.3 Mexico Market Game Customer Service Outsourcing Forecast
10.2.4 Brazil Market Game Customer Service Outsourcing Forecast
10.3 APAC Game Customer Service Outsourcing Forecast by Region (2025-2030)
10.3.1 China Game Customer Service Outsourcing Market Forecast
10.3.2 Japan Market Game Customer Service Outsourcing Forecast
10.3.3 Korea Market Game Customer Service Outsourcing Forecast
10.3.4 Southeast Asia Market Game Customer Service Outsourcing Forecast
10.3.5 India Market Game Customer Service Outsourcing Forecast
10.3.6 Australia Market Game Customer Service Outsourcing Forecast
10.4 Europe Game Customer Service Outsourcing Forecast by Country (2025-2030)
10.4.1 Germany Market Game Customer Service Outsourcing Forecast
10.4.2 France Market Game Customer Service Outsourcing Forecast
10.4.3 UK Market Game Customer Service Outsourcing Forecast
10.4.4 Italy Market Game Customer Service Outsourcing Forecast
10.4.5 Russia Market Game Customer Service Outsourcing Forecast
10.5 Middle East & Africa Game Customer Service Outsourcing Forecast by Region (2025-2030)
10.5.1 Egypt Market Game Customer Service Outsourcing Forecast
10.5.2 South Africa Market Game Customer Service Outsourcing Forecast
10.5.3 Israel Market Game Customer Service Outsourcing Forecast
10.5.4 Turkey Market Game Customer Service Outsourcing Forecast
10.6 Global Game Customer Service Outsourcing Forecast by Type (2025-2030)
10.7 Global Game Customer Service Outsourcing Forecast by Application (2025-2030)
10.7.1 GCC Countries Market Game Customer Service Outsourcing Forecast
11 Key Players Analysis
11.1 GlowTouch
11.1.1 GlowTouch Company Information
11.1.2 GlowTouch Game Customer Service Outsourcing Product Offered
11.1.3 GlowTouch Game Customer Service Outsourcing Revenue, Gross Margin and Market Share (2019-2024)
11.1.4 GlowTouch Main Business Overview
11.1.5 GlowTouch Latest Developments
11.2 Morph Networks
11.2.1 Morph Networks Company Information
11.2.2 Morph Networks Game Customer Service Outsourcing Product Offered
11.2.3 Morph Networks Game Customer Service Outsourcing Revenue, Gross Margin and Market Share (2019-2024)
11.2.4 Morph Networks Main Business Overview
11.2.5 Morph Networks Latest Developments
11.3 Customer Umbrella
11.3.1 Customer Umbrella Company Information
11.3.2 Customer Umbrella Game Customer Service Outsourcing Product Offered
11.3.3 Customer Umbrella Game Customer Service Outsourcing Revenue, Gross Margin and Market Share (2019-2024)
11.3.4 Customer Umbrella Main Business Overview
11.3.5 Customer Umbrella Latest Developments
11.4 CustomerServ
11.4.1 CustomerServ Company Information
11.4.2 CustomerServ Game Customer Service Outsourcing Product Offered
11.4.3 CustomerServ Game Customer Service Outsourcing Revenue, Gross Margin and Market Share (2019-2024)
11.4.4 CustomerServ Main Business Overview
11.4.5 CustomerServ Latest Developments
11.5 Covalen Solutions
11.5.1 Covalen Solutions Company Information
11.5.2 Covalen Solutions Game Customer Service Outsourcing Product Offered
11.5.3 Covalen Solutions Game Customer Service Outsourcing Revenue, Gross Margin and Market Share (2019-2024)
11.5.4 Covalen Solutions Main Business Overview
11.5.5 Covalen Solutions Latest Developments
11.6 Agents Republic
11.6.1 Agents Republic Company Information
11.6.2 Agents Republic Game Customer Service Outsourcing Product Offered
11.6.3 Agents Republic Game Customer Service Outsourcing Revenue, Gross Margin and Market Share (2019-2024)
11.6.4 Agents Republic Main Business Overview
11.6.5 Agents Republic Latest Developments
11.7 Peak Support
11.7.1 Peak Support Company Information
11.7.2 Peak Support Game Customer Service Outsourcing Product Offered
11.7.3 Peak Support Game Customer Service Outsourcing Revenue, Gross Margin and Market Share (2019-2024)
11.7.4 Peak Support Main Business Overview
11.7.5 Peak Support Latest Developments
11.8 Excelsia BPO
11.8.1 Excelsia BPO Company Information
11.8.2 Excelsia BPO Game Customer Service Outsourcing Product Offered
11.8.3 Excelsia BPO Game Customer Service Outsourcing Revenue, Gross Margin and Market Share (2019-2024)
11.8.4 Excelsia BPO Main Business Overview
11.8.5 Excelsia BPO Latest Developments
11.9 Outsource Consultants
11.9.1 Outsource Consultants Company Information
11.9.2 Outsource Consultants Game Customer Service Outsourcing Product Offered
11.9.3 Outsource Consultants Game Customer Service Outsourcing Revenue, Gross Margin and Market Share (2019-2024)
11.9.4 Outsource Consultants Main Business Overview
11.9.5 Outsource Consultants Latest Developments
11.10 Movate
11.10.1 Movate Company Information
11.10.2 Movate Game Customer Service Outsourcing Product Offered
11.10.3 Movate Game Customer Service Outsourcing Revenue, Gross Margin and Market Share (2019-2024)
11.10.4 Movate Main Business Overview
11.10.5 Movate Latest Developments
11.11 Kevuru Games
11.11.1 Kevuru Games Company Information
11.11.2 Kevuru Games Game Customer Service Outsourcing Product Offered
11.11.3 Kevuru Games Game Customer Service Outsourcing Revenue, Gross Margin and Market Share (2019-2024)
11.11.4 Kevuru Games Main Business Overview
11.11.5 Kevuru Games Latest Developments
11.12 Helpware
11.12.1 Helpware Company Information
11.12.2 Helpware Game Customer Service Outsourcing Product Offered
11.12.3 Helpware Game Customer Service Outsourcing Revenue, Gross Margin and Market Share (2019-2024)
11.12.4 Helpware Main Business Overview
11.12.5 Helpware Latest Developments
12 Research Findings and Conclusion

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