

The global Internet Protocol (IP) Telephony market size is predicted to grow from US$ 2876 million in 2025 to US$ 3477 million in 2031; it is expected to grow at a CAGR of 3.2% from 2025 to 2031.
IP telephony is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).
The Global Mobile Economy Development Report 2023 released by GSMA Intelligence pointed out that by the end of 2022, the number of global mobile users would exceed 5.4 billion. The mobile ecosystem supports 16 million jobs directly and 12 million jobs indirectly.
According to our Communications Research Centre, in 2022, the global communication equipment was valued at US$ 100 billion. The U.S. and China are powerhouses in the manufacture of communications equipment. According to data from the Ministry of Industry and Information Technology of China, the cumulative revenue of telecommunications services in 2022 was ¥1.58 trillion, an increase of 8% over the previous year. The total amount of telecommunications business calculated at the price of the previous year reached ¥1.75 trillion, a year-on-year increase of 21.3%. In the same year, the fixed Internet broadband access business revenue was ¥240.2 billion, an increase of 7.1% over the previous year, and its proportion in the telecommunications business revenue decreased from 15.3% in the previous year to 15.2%, driving the telecommunications business revenue to increase by 1.1 percentage points.
The “Internet Protocol (IP) Telephony Industry Forecast” looks at past sales and reviews total world Internet Protocol (IP) Telephony sales in 2024, providing a comprehensive analysis by region and market sector of projected Internet Protocol (IP) Telephony sales for 2025 through 2031. With Internet Protocol (IP) Telephony sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Internet Protocol (IP) Telephony industry.
This Insight Report provides a comprehensive analysis of the global Internet Protocol (IP) Telephony landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Internet Protocol (IP) Telephony portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Internet Protocol (IP) Telephony market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Internet Protocol (IP) Telephony and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Internet Protocol (IP) Telephony.
This report presents a comprehensive overview, market shares, and growth opportunities of Internet Protocol (IP) Telephony market by product type, application, key players and key regions and countries.
Segmentation by Type:
Softphones
Hardware Based
Services
Segmentation by Application:
BFSI
Retail
Healthcare
Organizations
Government
Other
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Gigaset Communications
Cisco Systems
LG Electronics.
Polycom
Ascom Holding AG
Yealink Inc.
Avaya Inc.
Mitel Networks Corporation
Panasonic Corporation
NEC Corporation and Grandstream Networks
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Internet Protocol (IP) Telephony Market Size (2020-2031)
2.1.2 Internet Protocol (IP) Telephony Market Size CAGR by Region (2020 VS 2024 VS 2031)
2.1.3 World Current & Future Analysis for Internet Protocol (IP) Telephony by Country/Region (2020, 2024 & 2031)
2.2 Internet Protocol (IP) Telephony Segment by Type
2.2.1 Softphones
2.2.2 Hardware Based
2.2.3 Services
2.3 Internet Protocol (IP) Telephony Market Size by Type
2.3.1 Internet Protocol (IP) Telephony Market Size CAGR by Type (2020 VS 2024 VS 2031)
2.3.2 Global Internet Protocol (IP) Telephony Market Size Market Share by Type (2020-2025)
2.4 Internet Protocol (IP) Telephony Segment by Application
2.4.1 BFSI
2.4.2 Retail
2.4.3 Healthcare
2.4.4 Organizations
2.4.5 Government
2.4.6 Other
2.5 Internet Protocol (IP) Telephony Market Size by Application
2.5.1 Internet Protocol (IP) Telephony Market Size CAGR by Application (2020 VS 2024 VS 2031)
2.5.2 Global Internet Protocol (IP) Telephony Market Size Market Share by Application (2020-2025)
3 Internet Protocol (IP) Telephony Market Size by Player
3.1 Internet Protocol (IP) Telephony Market Size Market Share by Player
3.1.1 Global Internet Protocol (IP) Telephony Revenue by Player (2020-2025)
3.1.2 Global Internet Protocol (IP) Telephony Revenue Market Share by Player (2020-2025)
3.2 Global Internet Protocol (IP) Telephony Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2023-2025)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Internet Protocol (IP) Telephony by Region
4.1 Internet Protocol (IP) Telephony Market Size by Region (2020-2025)
4.2 Global Internet Protocol (IP) Telephony Annual Revenue by Country/Region (2020-2025)
4.3 Americas Internet Protocol (IP) Telephony Market Size Growth (2020-2025)
4.4 APAC Internet Protocol (IP) Telephony Market Size Growth (2020-2025)
4.5 Europe Internet Protocol (IP) Telephony Market Size Growth (2020-2025)
4.6 Middle East & Africa Internet Protocol (IP) Telephony Market Size Growth (2020-2025)
5 Americas
5.1 Americas Internet Protocol (IP) Telephony Market Size by Country (2020-2025)
5.2 Americas Internet Protocol (IP) Telephony Market Size by Type (2020-2025)
5.3 Americas Internet Protocol (IP) Telephony Market Size by Application (2020-2025)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Internet Protocol (IP) Telephony Market Size by Region (2020-2025)
6.2 APAC Internet Protocol (IP) Telephony Market Size by Type (2020-2025)
6.3 APAC Internet Protocol (IP) Telephony Market Size by Application (2020-2025)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Internet Protocol (IP) Telephony Market Size by Country (2020-2025)
7.2 Europe Internet Protocol (IP) Telephony Market Size by Type (2020-2025)
7.3 Europe Internet Protocol (IP) Telephony Market Size by Application (2020-2025)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Internet Protocol (IP) Telephony by Region (2020-2025)
8.2 Middle East & Africa Internet Protocol (IP) Telephony Market Size by Type (2020-2025)
8.3 Middle East & Africa Internet Protocol (IP) Telephony Market Size by Application (2020-2025)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Internet Protocol (IP) Telephony Market Forecast
10.1 Global Internet Protocol (IP) Telephony Forecast by Region (2026-2031)
10.1.1 Global Internet Protocol (IP) Telephony Forecast by Region (2026-2031)
10.1.2 Americas Internet Protocol (IP) Telephony Forecast
10.1.3 APAC Internet Protocol (IP) Telephony Forecast
10.1.4 Europe Internet Protocol (IP) Telephony Forecast
10.1.5 Middle East & Africa Internet Protocol (IP) Telephony Forecast
10.2 Americas Internet Protocol (IP) Telephony Forecast by Country (2026-2031)
10.2.1 United States Market Internet Protocol (IP) Telephony Forecast
10.2.2 Canada Market Internet Protocol (IP) Telephony Forecast
10.2.3 Mexico Market Internet Protocol (IP) Telephony Forecast
10.2.4 Brazil Market Internet Protocol (IP) Telephony Forecast
10.3 APAC Internet Protocol (IP) Telephony Forecast by Region (2026-2031)
10.3.1 China Internet Protocol (IP) Telephony Market Forecast
10.3.2 Japan Market Internet Protocol (IP) Telephony Forecast
10.3.3 Korea Market Internet Protocol (IP) Telephony Forecast
10.3.4 Southeast Asia Market Internet Protocol (IP) Telephony Forecast
10.3.5 India Market Internet Protocol (IP) Telephony Forecast
10.3.6 Australia Market Internet Protocol (IP) Telephony Forecast
10.4 Europe Internet Protocol (IP) Telephony Forecast by Country (2026-2031)
10.4.1 Germany Market Internet Protocol (IP) Telephony Forecast
10.4.2 France Market Internet Protocol (IP) Telephony Forecast
10.4.3 UK Market Internet Protocol (IP) Telephony Forecast
10.4.4 Italy Market Internet Protocol (IP) Telephony Forecast
10.4.5 Russia Market Internet Protocol (IP) Telephony Forecast
10.5 Middle East & Africa Internet Protocol (IP) Telephony Forecast by Region (2026-2031)
10.5.1 Egypt Market Internet Protocol (IP) Telephony Forecast
10.5.2 South Africa Market Internet Protocol (IP) Telephony Forecast
10.5.3 Israel Market Internet Protocol (IP) Telephony Forecast
10.5.4 Turkey Market Internet Protocol (IP) Telephony Forecast
10.6 Global Internet Protocol (IP) Telephony Forecast by Type (2026-2031)
10.7 Global Internet Protocol (IP) Telephony Forecast by Application (2026-2031)
10.7.1 GCC Countries Market Internet Protocol (IP) Telephony Forecast
11 Key Players Analysis
11.1 Gigaset Communications
11.1.1 Gigaset Communications Company Information
11.1.2 Gigaset Communications Internet Protocol (IP) Telephony Product Offered
11.1.3 Gigaset Communications Internet Protocol (IP) Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.1.4 Gigaset Communications Main Business Overview
11.1.5 Gigaset Communications Latest Developments
11.2 Cisco Systems
11.2.1 Cisco Systems Company Information
11.2.2 Cisco Systems Internet Protocol (IP) Telephony Product Offered
11.2.3 Cisco Systems Internet Protocol (IP) Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.2.4 Cisco Systems Main Business Overview
11.2.5 Cisco Systems Latest Developments
11.3 LG Electronics.
11.3.1 LG Electronics. Company Information
11.3.2 LG Electronics. Internet Protocol (IP) Telephony Product Offered
11.3.3 LG Electronics. Internet Protocol (IP) Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.3.4 LG Electronics. Main Business Overview
11.3.5 LG Electronics. Latest Developments
11.4 Polycom
11.4.1 Polycom Company Information
11.4.2 Polycom Internet Protocol (IP) Telephony Product Offered
11.4.3 Polycom Internet Protocol (IP) Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.4.4 Polycom Main Business Overview
11.4.5 Polycom Latest Developments
11.5 Ascom Holding AG
11.5.1 Ascom Holding AG Company Information
11.5.2 Ascom Holding AG Internet Protocol (IP) Telephony Product Offered
11.5.3 Ascom Holding AG Internet Protocol (IP) Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.5.4 Ascom Holding AG Main Business Overview
11.5.5 Ascom Holding AG Latest Developments
11.6 Yealink Inc.
11.6.1 Yealink Inc. Company Information
11.6.2 Yealink Inc. Internet Protocol (IP) Telephony Product Offered
11.6.3 Yealink Inc. Internet Protocol (IP) Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.6.4 Yealink Inc. Main Business Overview
11.6.5 Yealink Inc. Latest Developments
11.7 Avaya Inc.
11.7.1 Avaya Inc. Company Information
11.7.2 Avaya Inc. Internet Protocol (IP) Telephony Product Offered
11.7.3 Avaya Inc. Internet Protocol (IP) Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.7.4 Avaya Inc. Main Business Overview
11.7.5 Avaya Inc. Latest Developments
11.8 Mitel Networks Corporation
11.8.1 Mitel Networks Corporation Company Information
11.8.2 Mitel Networks Corporation Internet Protocol (IP) Telephony Product Offered
11.8.3 Mitel Networks Corporation Internet Protocol (IP) Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.8.4 Mitel Networks Corporation Main Business Overview
11.8.5 Mitel Networks Corporation Latest Developments
11.9 Panasonic Corporation
11.9.1 Panasonic Corporation Company Information
11.9.2 Panasonic Corporation Internet Protocol (IP) Telephony Product Offered
11.9.3 Panasonic Corporation Internet Protocol (IP) Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.9.4 Panasonic Corporation Main Business Overview
11.9.5 Panasonic Corporation Latest Developments
11.10 NEC Corporation and Grandstream Networks
11.10.1 NEC Corporation and Grandstream Networks Company Information
11.10.2 NEC Corporation and Grandstream Networks Internet Protocol (IP) Telephony Product Offered
11.10.3 NEC Corporation and Grandstream Networks Internet Protocol (IP) Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.10.4 NEC Corporation and Grandstream Networks Main Business Overview
11.10.5 NEC Corporation and Grandstream Networks Latest Developments
12 Research Findings and Conclusion
*If Applicable.