

The global IP Telephony market size is predicted to grow from US$ 2998 million in 2025 to US$ 4158 million in 2031; it is expected to grow at a CAGR of 5.6% from 2025 to 2031.
IP telephony is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).
The key players of global IP Telephony market includes Cisco, Avaya, Mitel, Polycom, Alcatel-Lucent and so on. In 2019, the top 5 companies accounted for a total market share of about 50%, among which Cisco is in the dominating position, with occupying nearly 13% of global market.
The “IP Telephony Industry Forecast” looks at past sales and reviews total world IP Telephony sales in 2024, providing a comprehensive analysis by region and market sector of projected IP Telephony sales for 2025 through 2031. With IP Telephony sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world IP Telephony industry.
This Insight Report provides a comprehensive analysis of the global IP Telephony landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on IP Telephony portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global IP Telephony market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for IP Telephony and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global IP Telephony.
This report presents a comprehensive overview, market shares, and growth opportunities of IP Telephony market by product type, application, key players and key regions and countries.
Segmentation by Type:
IP Telephony Hardware
IP Telephony Software and Service
Segmentation by Application:
BFSI
IT & Telecommunication
Retail
Government
Others
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Cisco
Avaya
Mitel
Polycom
Alcatel-Lucent
Yealink
LogMeIn
Panasonic
Grandstream
NEC
Gigaset
D-Link
Escene
Fanvil
Snom
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global IP Telephony Market Size (2020-2031)
2.1.2 IP Telephony Market Size CAGR by Region (2020 VS 2024 VS 2031)
2.1.3 World Current & Future Analysis for IP Telephony by Country/Region (2020, 2024 & 2031)
2.2 IP Telephony Segment by Type
2.2.1 IP Telephony Hardware
2.2.2 IP Telephony Software and Service
2.3 IP Telephony Market Size by Type
2.3.1 IP Telephony Market Size CAGR by Type (2020 VS 2024 VS 2031)
2.3.2 Global IP Telephony Market Size Market Share by Type (2020-2025)
2.4 IP Telephony Segment by Application
2.4.1 BFSI
2.4.2 IT & Telecommunication
2.4.3 Retail
2.4.4 Government
2.4.5 Others
2.5 IP Telephony Market Size by Application
2.5.1 IP Telephony Market Size CAGR by Application (2020 VS 2024 VS 2031)
2.5.2 Global IP Telephony Market Size Market Share by Application (2020-2025)
3 IP Telephony Market Size by Player
3.1 IP Telephony Market Size Market Share by Player
3.1.1 Global IP Telephony Revenue by Player (2020-2025)
3.1.2 Global IP Telephony Revenue Market Share by Player (2020-2025)
3.2 Global IP Telephony Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2023-2025)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 IP Telephony by Region
4.1 IP Telephony Market Size by Region (2020-2025)
4.2 Global IP Telephony Annual Revenue by Country/Region (2020-2025)
4.3 Americas IP Telephony Market Size Growth (2020-2025)
4.4 APAC IP Telephony Market Size Growth (2020-2025)
4.5 Europe IP Telephony Market Size Growth (2020-2025)
4.6 Middle East & Africa IP Telephony Market Size Growth (2020-2025)
5 Americas
5.1 Americas IP Telephony Market Size by Country (2020-2025)
5.2 Americas IP Telephony Market Size by Type (2020-2025)
5.3 Americas IP Telephony Market Size by Application (2020-2025)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC IP Telephony Market Size by Region (2020-2025)
6.2 APAC IP Telephony Market Size by Type (2020-2025)
6.3 APAC IP Telephony Market Size by Application (2020-2025)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe IP Telephony Market Size by Country (2020-2025)
7.2 Europe IP Telephony Market Size by Type (2020-2025)
7.3 Europe IP Telephony Market Size by Application (2020-2025)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa IP Telephony by Region (2020-2025)
8.2 Middle East & Africa IP Telephony Market Size by Type (2020-2025)
8.3 Middle East & Africa IP Telephony Market Size by Application (2020-2025)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global IP Telephony Market Forecast
10.1 Global IP Telephony Forecast by Region (2026-2031)
10.1.1 Global IP Telephony Forecast by Region (2026-2031)
10.1.2 Americas IP Telephony Forecast
10.1.3 APAC IP Telephony Forecast
10.1.4 Europe IP Telephony Forecast
10.1.5 Middle East & Africa IP Telephony Forecast
10.2 Americas IP Telephony Forecast by Country (2026-2031)
10.2.1 United States Market IP Telephony Forecast
10.2.2 Canada Market IP Telephony Forecast
10.2.3 Mexico Market IP Telephony Forecast
10.2.4 Brazil Market IP Telephony Forecast
10.3 APAC IP Telephony Forecast by Region (2026-2031)
10.3.1 China IP Telephony Market Forecast
10.3.2 Japan Market IP Telephony Forecast
10.3.3 Korea Market IP Telephony Forecast
10.3.4 Southeast Asia Market IP Telephony Forecast
10.3.5 India Market IP Telephony Forecast
10.3.6 Australia Market IP Telephony Forecast
10.4 Europe IP Telephony Forecast by Country (2026-2031)
10.4.1 Germany Market IP Telephony Forecast
10.4.2 France Market IP Telephony Forecast
10.4.3 UK Market IP Telephony Forecast
10.4.4 Italy Market IP Telephony Forecast
10.4.5 Russia Market IP Telephony Forecast
10.5 Middle East & Africa IP Telephony Forecast by Region (2026-2031)
10.5.1 Egypt Market IP Telephony Forecast
10.5.2 South Africa Market IP Telephony Forecast
10.5.3 Israel Market IP Telephony Forecast
10.5.4 Turkey Market IP Telephony Forecast
10.6 Global IP Telephony Forecast by Type (2026-2031)
10.7 Global IP Telephony Forecast by Application (2026-2031)
10.7.1 GCC Countries Market IP Telephony Forecast
11 Key Players Analysis
11.1 Cisco
11.1.1 Cisco Company Information
11.1.2 Cisco IP Telephony Product Offered
11.1.3 Cisco IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.1.4 Cisco Main Business Overview
11.1.5 Cisco Latest Developments
11.2 Avaya
11.2.1 Avaya Company Information
11.2.2 Avaya IP Telephony Product Offered
11.2.3 Avaya IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.2.4 Avaya Main Business Overview
11.2.5 Avaya Latest Developments
11.3 Mitel
11.3.1 Mitel Company Information
11.3.2 Mitel IP Telephony Product Offered
11.3.3 Mitel IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.3.4 Mitel Main Business Overview
11.3.5 Mitel Latest Developments
11.4 Polycom
11.4.1 Polycom Company Information
11.4.2 Polycom IP Telephony Product Offered
11.4.3 Polycom IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.4.4 Polycom Main Business Overview
11.4.5 Polycom Latest Developments
11.5 Alcatel-Lucent
11.5.1 Alcatel-Lucent Company Information
11.5.2 Alcatel-Lucent IP Telephony Product Offered
11.5.3 Alcatel-Lucent IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.5.4 Alcatel-Lucent Main Business Overview
11.5.5 Alcatel-Lucent Latest Developments
11.6 Yealink
11.6.1 Yealink Company Information
11.6.2 Yealink IP Telephony Product Offered
11.6.3 Yealink IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.6.4 Yealink Main Business Overview
11.6.5 Yealink Latest Developments
11.7 LogMeIn
11.7.1 LogMeIn Company Information
11.7.2 LogMeIn IP Telephony Product Offered
11.7.3 LogMeIn IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.7.4 LogMeIn Main Business Overview
11.7.5 LogMeIn Latest Developments
11.8 Panasonic
11.8.1 Panasonic Company Information
11.8.2 Panasonic IP Telephony Product Offered
11.8.3 Panasonic IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.8.4 Panasonic Main Business Overview
11.8.5 Panasonic Latest Developments
11.9 Grandstream
11.9.1 Grandstream Company Information
11.9.2 Grandstream IP Telephony Product Offered
11.9.3 Grandstream IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.9.4 Grandstream Main Business Overview
11.9.5 Grandstream Latest Developments
11.10 NEC
11.10.1 NEC Company Information
11.10.2 NEC IP Telephony Product Offered
11.10.3 NEC IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.10.4 NEC Main Business Overview
11.10.5 NEC Latest Developments
11.11 Gigaset
11.11.1 Gigaset Company Information
11.11.2 Gigaset IP Telephony Product Offered
11.11.3 Gigaset IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.11.4 Gigaset Main Business Overview
11.11.5 Gigaset Latest Developments
11.12 D-Link
11.12.1 D-Link Company Information
11.12.2 D-Link IP Telephony Product Offered
11.12.3 D-Link IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.12.4 D-Link Main Business Overview
11.12.5 D-Link Latest Developments
11.13 Escene
11.13.1 Escene Company Information
11.13.2 Escene IP Telephony Product Offered
11.13.3 Escene IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.13.4 Escene Main Business Overview
11.13.5 Escene Latest Developments
11.14 Fanvil
11.14.1 Fanvil Company Information
11.14.2 Fanvil IP Telephony Product Offered
11.14.3 Fanvil IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.14.4 Fanvil Main Business Overview
11.14.5 Fanvil Latest Developments
11.15 Snom
11.15.1 Snom Company Information
11.15.2 Snom IP Telephony Product Offered
11.15.3 Snom IP Telephony Revenue, Gross Margin and Market Share (2020-2025)
11.15.4 Snom Main Business Overview
11.15.5 Snom Latest Developments
12 Research Findings and Conclusion
*If Applicable.