

The global Online Community Engagement Platforms and Software market size is predicted to grow from US$ 320 million in 2025 to US$ 537 million in 2031; it is expected to grow at a CAGR of 9.0% from 2025 to 2031.
Community engagement is when an individual or group of people seek to address issues of public policy or concern.By participating in civic issues,an individual or a group seeks to protect public values or make a change in their communitymunity engagement includes communities working together in political and non-political ways.The goal of community engagement is to address public concerns or promote the enhancement of a community.
Governments and industry across the globe are increasingly recognising the value of community and stakeholder engagement as an essential part of project planning and decision-making.
Community Engagement Software encourages civic and community involvement through an interactive and intuitive cloud-based platform that delivers easy self-service options. Give your citizens 24x7 access to information and secure payment options, and use the data your citizens submit to inform your response.
Higher Logic is one of the most important global key manufacturers of community engagement software, holds a share of over 15%, with other key manufacturers including Granicus. Americas is the largest market, occupied for over 50%, followed by APAC. In terms of type, cloud-based type is the largest segment, with a share of over 70%. And in terms of application, the government and public utilities segment holds a share of about 15%.
The “Online Community Engagement Platforms and Software Industry Forecast” looks at past sales and reviews total world Online Community Engagement Platforms and Software sales in 2024, providing a comprehensive analysis by region and market sector of projected Online Community Engagement Platforms and Software sales for 2025 through 2031. With Online Community Engagement Platforms and Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Online Community Engagement Platforms and Software industry.
This Insight Report provides a comprehensive analysis of the global Online Community Engagement Platforms and Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Online Community Engagement Platforms and Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Online Community Engagement Platforms and Software market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Online Community Engagement Platforms and Software and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Online Community Engagement Platforms and Software.
This report presents a comprehensive overview, market shares, and growth opportunities of Online Community Engagement Platforms and Software market by product type, application, key players and key regions and countries.
Segmentation by Type:
On-Premises
Cloud-based
Segmentation by Application:
Government and Public Utilities
Healthcare and Hospitality
Retail
Non-Profit Organizations
Media and Entertainment
Education
Others
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Higher Logic (Vanilla)
Granicus (Bang the Table)
Personify
Tyler Technologies
Hivebrite
Social Pinpoint
Engagement Hub
Tribe Technologies
Commonplace
MindMixer
Mobilize
CitizenLab
Breezio
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Online Community Engagement Platforms and Software Market Size (2020-2031)
2.1.2 Online Community Engagement Platforms and Software Market Size CAGR by Region (2020 VS 2024 VS 2031)
2.1.3 World Current & Future Analysis for Online Community Engagement Platforms and Software by Country/Region (2020, 2024 & 2031)
2.2 Online Community Engagement Platforms and Software Segment by Type
2.2.1 On-Premises
2.2.2 Cloud-based
2.3 Online Community Engagement Platforms and Software Market Size by Type
2.3.1 Online Community Engagement Platforms and Software Market Size CAGR by Type (2020 VS 2024 VS 2031)
2.3.2 Global Online Community Engagement Platforms and Software Market Size Market Share by Type (2020-2025)
2.4 Online Community Engagement Platforms and Software Segment by Application
2.4.1 Government and Public Utilities
2.4.2 Healthcare and Hospitality
2.4.3 Retail
2.4.4 Non-Profit Organizations
2.4.5 Media and Entertainment
2.4.6 Education
2.4.7 Others
2.5 Online Community Engagement Platforms and Software Market Size by Application
2.5.1 Online Community Engagement Platforms and Software Market Size CAGR by Application (2020 VS 2024 VS 2031)
2.5.2 Global Online Community Engagement Platforms and Software Market Size Market Share by Application (2020-2025)
3 Online Community Engagement Platforms and Software Market Size by Player
3.1 Online Community Engagement Platforms and Software Market Size Market Share by Player
3.1.1 Global Online Community Engagement Platforms and Software Revenue by Player (2020-2025)
3.1.2 Global Online Community Engagement Platforms and Software Revenue Market Share by Player (2020-2025)
3.2 Global Online Community Engagement Platforms and Software Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2023-2025)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Online Community Engagement Platforms and Software by Region
4.1 Online Community Engagement Platforms and Software Market Size by Region (2020-2025)
4.2 Global Online Community Engagement Platforms and Software Annual Revenue by Country/Region (2020-2025)
4.3 Americas Online Community Engagement Platforms and Software Market Size Growth (2020-2025)
4.4 APAC Online Community Engagement Platforms and Software Market Size Growth (2020-2025)
4.5 Europe Online Community Engagement Platforms and Software Market Size Growth (2020-2025)
4.6 Middle East & Africa Online Community Engagement Platforms and Software Market Size Growth (2020-2025)
5 Americas
5.1 Americas Online Community Engagement Platforms and Software Market Size by Country (2020-2025)
5.2 Americas Online Community Engagement Platforms and Software Market Size by Type (2020-2025)
5.3 Americas Online Community Engagement Platforms and Software Market Size by Application (2020-2025)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Online Community Engagement Platforms and Software Market Size by Region (2020-2025)
6.2 APAC Online Community Engagement Platforms and Software Market Size by Type (2020-2025)
6.3 APAC Online Community Engagement Platforms and Software Market Size by Application (2020-2025)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Online Community Engagement Platforms and Software Market Size by Country (2020-2025)
7.2 Europe Online Community Engagement Platforms and Software Market Size by Type (2020-2025)
7.3 Europe Online Community Engagement Platforms and Software Market Size by Application (2020-2025)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Online Community Engagement Platforms and Software by Region (2020-2025)
8.2 Middle East & Africa Online Community Engagement Platforms and Software Market Size by Type (2020-2025)
8.3 Middle East & Africa Online Community Engagement Platforms and Software Market Size by Application (2020-2025)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Online Community Engagement Platforms and Software Market Forecast
10.1 Global Online Community Engagement Platforms and Software Forecast by Region (2026-2031)
10.1.1 Global Online Community Engagement Platforms and Software Forecast by Region (2026-2031)
10.1.2 Americas Online Community Engagement Platforms and Software Forecast
10.1.3 APAC Online Community Engagement Platforms and Software Forecast
10.1.4 Europe Online Community Engagement Platforms and Software Forecast
10.1.5 Middle East & Africa Online Community Engagement Platforms and Software Forecast
10.2 Americas Online Community Engagement Platforms and Software Forecast by Country (2026-2031)
10.2.1 United States Market Online Community Engagement Platforms and Software Forecast
10.2.2 Canada Market Online Community Engagement Platforms and Software Forecast
10.2.3 Mexico Market Online Community Engagement Platforms and Software Forecast
10.2.4 Brazil Market Online Community Engagement Platforms and Software Forecast
10.3 APAC Online Community Engagement Platforms and Software Forecast by Region (2026-2031)
10.3.1 China Online Community Engagement Platforms and Software Market Forecast
10.3.2 Japan Market Online Community Engagement Platforms and Software Forecast
10.3.3 Korea Market Online Community Engagement Platforms and Software Forecast
10.3.4 Southeast Asia Market Online Community Engagement Platforms and Software Forecast
10.3.5 India Market Online Community Engagement Platforms and Software Forecast
10.3.6 Australia Market Online Community Engagement Platforms and Software Forecast
10.4 Europe Online Community Engagement Platforms and Software Forecast by Country (2026-2031)
10.4.1 Germany Market Online Community Engagement Platforms and Software Forecast
10.4.2 France Market Online Community Engagement Platforms and Software Forecast
10.4.3 UK Market Online Community Engagement Platforms and Software Forecast
10.4.4 Italy Market Online Community Engagement Platforms and Software Forecast
10.4.5 Russia Market Online Community Engagement Platforms and Software Forecast
10.5 Middle East & Africa Online Community Engagement Platforms and Software Forecast by Region (2026-2031)
10.5.1 Egypt Market Online Community Engagement Platforms and Software Forecast
10.5.2 South Africa Market Online Community Engagement Platforms and Software Forecast
10.5.3 Israel Market Online Community Engagement Platforms and Software Forecast
10.5.4 Turkey Market Online Community Engagement Platforms and Software Forecast
10.6 Global Online Community Engagement Platforms and Software Forecast by Type (2026-2031)
10.7 Global Online Community Engagement Platforms and Software Forecast by Application (2026-2031)
10.7.1 GCC Countries Market Online Community Engagement Platforms and Software Forecast
11 Key Players Analysis
11.1 Higher Logic (Vanilla)
11.1.1 Higher Logic (Vanilla) Company Information
11.1.2 Higher Logic (Vanilla) Online Community Engagement Platforms and Software Product Offered
11.1.3 Higher Logic (Vanilla) Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.1.4 Higher Logic (Vanilla) Main Business Overview
11.1.5 Higher Logic (Vanilla) Latest Developments
11.2 Granicus (Bang the Table)
11.2.1 Granicus (Bang the Table) Company Information
11.2.2 Granicus (Bang the Table) Online Community Engagement Platforms and Software Product Offered
11.2.3 Granicus (Bang the Table) Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.2.4 Granicus (Bang the Table) Main Business Overview
11.2.5 Granicus (Bang the Table) Latest Developments
11.3 Personify
11.3.1 Personify Company Information
11.3.2 Personify Online Community Engagement Platforms and Software Product Offered
11.3.3 Personify Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.3.4 Personify Main Business Overview
11.3.5 Personify Latest Developments
11.4 Tyler Technologies
11.4.1 Tyler Technologies Company Information
11.4.2 Tyler Technologies Online Community Engagement Platforms and Software Product Offered
11.4.3 Tyler Technologies Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.4.4 Tyler Technologies Main Business Overview
11.4.5 Tyler Technologies Latest Developments
11.5 Hivebrite
11.5.1 Hivebrite Company Information
11.5.2 Hivebrite Online Community Engagement Platforms and Software Product Offered
11.5.3 Hivebrite Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.5.4 Hivebrite Main Business Overview
11.5.5 Hivebrite Latest Developments
11.6 Social Pinpoint
11.6.1 Social Pinpoint Company Information
11.6.2 Social Pinpoint Online Community Engagement Platforms and Software Product Offered
11.6.3 Social Pinpoint Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.6.4 Social Pinpoint Main Business Overview
11.6.5 Social Pinpoint Latest Developments
11.7 Engagement Hub
11.7.1 Engagement Hub Company Information
11.7.2 Engagement Hub Online Community Engagement Platforms and Software Product Offered
11.7.3 Engagement Hub Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.7.4 Engagement Hub Main Business Overview
11.7.5 Engagement Hub Latest Developments
11.8 Tribe Technologies
11.8.1 Tribe Technologies Company Information
11.8.2 Tribe Technologies Online Community Engagement Platforms and Software Product Offered
11.8.3 Tribe Technologies Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.8.4 Tribe Technologies Main Business Overview
11.8.5 Tribe Technologies Latest Developments
11.9 Commonplace
11.9.1 Commonplace Company Information
11.9.2 Commonplace Online Community Engagement Platforms and Software Product Offered
11.9.3 Commonplace Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.9.4 Commonplace Main Business Overview
11.9.5 Commonplace Latest Developments
11.10 MindMixer
11.10.1 MindMixer Company Information
11.10.2 MindMixer Online Community Engagement Platforms and Software Product Offered
11.10.3 MindMixer Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.10.4 MindMixer Main Business Overview
11.10.5 MindMixer Latest Developments
11.11 Mobilize
11.11.1 Mobilize Company Information
11.11.2 Mobilize Online Community Engagement Platforms and Software Product Offered
11.11.3 Mobilize Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.11.4 Mobilize Main Business Overview
11.11.5 Mobilize Latest Developments
11.12 CitizenLab
11.12.1 CitizenLab Company Information
11.12.2 CitizenLab Online Community Engagement Platforms and Software Product Offered
11.12.3 CitizenLab Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.12.4 CitizenLab Main Business Overview
11.12.5 CitizenLab Latest Developments
11.13 Breezio
11.13.1 Breezio Company Information
11.13.2 Breezio Online Community Engagement Platforms and Software Product Offered
11.13.3 Breezio Online Community Engagement Platforms and Software Revenue, Gross Margin and Market Share (2020-2025)
11.13.4 Breezio Main Business Overview
11.13.5 Breezio Latest Developments
12 Research Findings and Conclusion
*If Applicable.