

Post-purchase customer experience software work to provide an easy-to-use interface for creating and managing orders. They make use of advanced technology to provide a uniform platform for fast integration with courier partners and storefronts. This enables order information to be pulled automatically at the time of manifestation and up until the completion of delivery. The post-purchase customer experience software offers mostly the same services any other logistics intelligence software does. The only difference is that the goal of the post-purchase customer experience software is to improve customer journeys and nurture existing customers. The post-purchase customer experience software offers integrated platforms for unified tracking, which include built-in software for automating order status updates, sending updates to customers, and managing exceptions.
The global Post-Purchase Experience Software market size is projected to grow from US$ million in 2024 to US$ million in 2030; it is expected to grow at a CAGR of %from 2024 to 2030.
The “Post-Purchase Experience Software Industry Forecast” looks at past sales and reviews total world Post-Purchase Experience Software sales in 2022, providing a comprehensive analysis by region and market sector of projected Post-Purchase Experience Software sales for 2023 through 2029. With Post-Purchase Experience Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Post-Purchase Experience Software industry.
This Insight Report provides a comprehensive analysis of the global Post-Purchase Experience Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Post-Purchase Experience Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Post-Purchase Experience Software market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Post-Purchase Experience Software and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Post-Purchase Experience Software.
United States market for Post-Purchase Experience Software is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
China market for Post-Purchase Experience Software is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Europe market for Post-Purchase Experience Software is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Global key Post-Purchase Experience Software players cover parcelLab, ClickPost, ShipStation, MetaPack, Narvar, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2023.
This report presents a comprehensive overview, market shares, and growth opportunities of Post-Purchase Experience Software market by product type, application, key players and key regions and countries.
Segmentation by Type:
Cloud-based
On Premises
Segmentation by Application:
E-commerce
Retail
Logistic
Others
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
Segmentation by Type:
Cloud-based
On Premises
Segmentation by Application:
E-commerce
Retail
Logistic
Others
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
parcelLab
ClickPost
ShipStation
MetaPack
Narvar
Shippo
AfterShip
EasyShip
Convey
WeSupply Labs
ParcelPerform
Loop Returns
Malomo
Route
WISMOlabs
Campaign Refinery
Symplii
Inmar
TrackingMore
ITinSell
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Post-Purchase Experience Software Market Size 2019-2030
2.1.2 Post-Purchase Experience Software Market Size CAGR by Region (2019 VS 2023 VS 2030)
2.1.3 World Current & Future Analysis for Post-Purchase Experience Software by Country/Region, 2019, 2023 & 2030
2.2 Post-Purchase Experience Software Segment by Type
2.2.1 Cloud-based
2.2.2 On Premises
2.3 Post-Purchase Experience Software Market Size by Type
2.3.1 Post-Purchase Experience Software Market Size CAGR by Type (2019 VS 2023 VS 2030)
2.3.2 Global Post-Purchase Experience Software Market Size Market Share by Type (2019-2024)
2.4 Post-Purchase Experience Software Segment by Application
2.4.1 E-commerce
2.4.2 Retail
2.4.3 Logistic
2.4.4 Others
2.5 Post-Purchase Experience Software Market Size by Application
2.5.1 Post-Purchase Experience Software Market Size CAGR by Application (2019 VS 2023 VS 2030)
2.5.2 Global Post-Purchase Experience Software Market Size Market Share by Application (2019-2024)
3 Post-Purchase Experience Software Market Size by Player
3.1 Post-Purchase Experience Software Market Size Market Share by Player
3.1.1 Global Post-Purchase Experience Software Revenue by Player (2019-2024)
3.1.2 Global Post-Purchase Experience Software Revenue Market Share by Player (2019-2024)
3.2 Global Post-Purchase Experience Software Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Post-Purchase Experience Software by Region
4.1 Post-Purchase Experience Software Market Size by Region (2019-2024)
4.2 Global Post-Purchase Experience Software Annual Revenue by Country/Region (2019-2024)
4.3 Americas Post-Purchase Experience Software Market Size Growth (2019-2024)
4.4 APAC Post-Purchase Experience Software Market Size Growth (2019-2024)
4.5 Europe Post-Purchase Experience Software Market Size Growth (2019-2024)
4.6 Middle East & Africa Post-Purchase Experience Software Market Size Growth (2019-2024)
5 Americas
5.1 Americas Post-Purchase Experience Software Market Size by Country (2019-2024)
5.2 Americas Post-Purchase Experience Software Market Size by Type (2019-2024)
5.3 Americas Post-Purchase Experience Software Market Size by Application (2019-2024)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Post-Purchase Experience Software Market Size by Region (2019-2024)
6.2 APAC Post-Purchase Experience Software Market Size by Type (2019-2024)
6.3 APAC Post-Purchase Experience Software Market Size by Application (2019-2024)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Post-Purchase Experience Software Market Size by Country (2019-2024)
7.2 Europe Post-Purchase Experience Software Market Size by Type (2019-2024)
7.3 Europe Post-Purchase Experience Software Market Size by Application (2019-2024)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Post-Purchase Experience Software by Region (2019-2024)
8.2 Middle East & Africa Post-Purchase Experience Software Market Size by Type (2019-2024)
8.3 Middle East & Africa Post-Purchase Experience Software Market Size by Application (2019-2024)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Post-Purchase Experience Software Market Forecast
10.1 Global Post-Purchase Experience Software Forecast by Region (2025-2030)
10.1.1 Global Post-Purchase Experience Software Forecast by Region (2025-2030)
10.1.2 Americas Post-Purchase Experience Software Forecast
10.1.3 APAC Post-Purchase Experience Software Forecast
10.1.4 Europe Post-Purchase Experience Software Forecast
10.1.5 Middle East & Africa Post-Purchase Experience Software Forecast
10.2 Americas Post-Purchase Experience Software Forecast by Country (2025-2030)
10.2.1 United States Market Post-Purchase Experience Software Forecast
10.2.2 Canada Market Post-Purchase Experience Software Forecast
10.2.3 Mexico Market Post-Purchase Experience Software Forecast
10.2.4 Brazil Market Post-Purchase Experience Software Forecast
10.3 APAC Post-Purchase Experience Software Forecast by Region (2025-2030)
10.3.1 China Post-Purchase Experience Software Market Forecast
10.3.2 Japan Market Post-Purchase Experience Software Forecast
10.3.3 Korea Market Post-Purchase Experience Software Forecast
10.3.4 Southeast Asia Market Post-Purchase Experience Software Forecast
10.3.5 India Market Post-Purchase Experience Software Forecast
10.3.6 Australia Market Post-Purchase Experience Software Forecast
10.4 Europe Post-Purchase Experience Software Forecast by Country (2025-2030)
10.4.1 Germany Market Post-Purchase Experience Software Forecast
10.4.2 France Market Post-Purchase Experience Software Forecast
10.4.3 UK Market Post-Purchase Experience Software Forecast
10.4.4 Italy Market Post-Purchase Experience Software Forecast
10.4.5 Russia Market Post-Purchase Experience Software Forecast
10.5 Middle East & Africa Post-Purchase Experience Software Forecast by Region (2025-2030)
10.5.1 Egypt Market Post-Purchase Experience Software Forecast
10.5.2 South Africa Market Post-Purchase Experience Software Forecast
10.5.3 Israel Market Post-Purchase Experience Software Forecast
10.5.4 Turkey Market Post-Purchase Experience Software Forecast
10.6 Global Post-Purchase Experience Software Forecast by Type (2025-2030)
10.7 Global Post-Purchase Experience Software Forecast by Application (2025-2030)
10.7.1 GCC Countries Market Post-Purchase Experience Software Forecast
11 Key Players Analysis
11.1 parcelLab
11.1.1 parcelLab Company Information
11.1.2 parcelLab Post-Purchase Experience Software Product Offered
11.1.3 parcelLab Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.1.4 parcelLab Main Business Overview
11.1.5 parcelLab Latest Developments
11.2 ClickPost
11.2.1 ClickPost Company Information
11.2.2 ClickPost Post-Purchase Experience Software Product Offered
11.2.3 ClickPost Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.2.4 ClickPost Main Business Overview
11.2.5 ClickPost Latest Developments
11.3 ShipStation
11.3.1 ShipStation Company Information
11.3.2 ShipStation Post-Purchase Experience Software Product Offered
11.3.3 ShipStation Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.3.4 ShipStation Main Business Overview
11.3.5 ShipStation Latest Developments
11.4 MetaPack
11.4.1 MetaPack Company Information
11.4.2 MetaPack Post-Purchase Experience Software Product Offered
11.4.3 MetaPack Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.4.4 MetaPack Main Business Overview
11.4.5 MetaPack Latest Developments
11.5 Narvar
11.5.1 Narvar Company Information
11.5.2 Narvar Post-Purchase Experience Software Product Offered
11.5.3 Narvar Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.5.4 Narvar Main Business Overview
11.5.5 Narvar Latest Developments
11.6 Shippo
11.6.1 Shippo Company Information
11.6.2 Shippo Post-Purchase Experience Software Product Offered
11.6.3 Shippo Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.6.4 Shippo Main Business Overview
11.6.5 Shippo Latest Developments
11.7 AfterShip
11.7.1 AfterShip Company Information
11.7.2 AfterShip Post-Purchase Experience Software Product Offered
11.7.3 AfterShip Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.7.4 AfterShip Main Business Overview
11.7.5 AfterShip Latest Developments
11.8 EasyShip
11.8.1 EasyShip Company Information
11.8.2 EasyShip Post-Purchase Experience Software Product Offered
11.8.3 EasyShip Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.8.4 EasyShip Main Business Overview
11.8.5 EasyShip Latest Developments
11.9 Convey
11.9.1 Convey Company Information
11.9.2 Convey Post-Purchase Experience Software Product Offered
11.9.3 Convey Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.9.4 Convey Main Business Overview
11.9.5 Convey Latest Developments
11.10 WeSupply Labs
11.10.1 WeSupply Labs Company Information
11.10.2 WeSupply Labs Post-Purchase Experience Software Product Offered
11.10.3 WeSupply Labs Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.10.4 WeSupply Labs Main Business Overview
11.10.5 WeSupply Labs Latest Developments
11.11 ParcelPerform
11.11.1 ParcelPerform Company Information
11.11.2 ParcelPerform Post-Purchase Experience Software Product Offered
11.11.3 ParcelPerform Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.11.4 ParcelPerform Main Business Overview
11.11.5 ParcelPerform Latest Developments
11.12 Loop Returns
11.12.1 Loop Returns Company Information
11.12.2 Loop Returns Post-Purchase Experience Software Product Offered
11.12.3 Loop Returns Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.12.4 Loop Returns Main Business Overview
11.12.5 Loop Returns Latest Developments
11.13 Malomo
11.13.1 Malomo Company Information
11.13.2 Malomo Post-Purchase Experience Software Product Offered
11.13.3 Malomo Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.13.4 Malomo Main Business Overview
11.13.5 Malomo Latest Developments
11.14 Route
11.14.1 Route Company Information
11.14.2 Route Post-Purchase Experience Software Product Offered
11.14.3 Route Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.14.4 Route Main Business Overview
11.14.5 Route Latest Developments
11.15 WISMOlabs
11.15.1 WISMOlabs Company Information
11.15.2 WISMOlabs Post-Purchase Experience Software Product Offered
11.15.3 WISMOlabs Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.15.4 WISMOlabs Main Business Overview
11.15.5 WISMOlabs Latest Developments
11.16 Campaign Refinery
11.16.1 Campaign Refinery Company Information
11.16.2 Campaign Refinery Post-Purchase Experience Software Product Offered
11.16.3 Campaign Refinery Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.16.4 Campaign Refinery Main Business Overview
11.16.5 Campaign Refinery Latest Developments
11.17 Symplii
11.17.1 Symplii Company Information
11.17.2 Symplii Post-Purchase Experience Software Product Offered
11.17.3 Symplii Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.17.4 Symplii Main Business Overview
11.17.5 Symplii Latest Developments
11.18 Inmar
11.18.1 Inmar Company Information
11.18.2 Inmar Post-Purchase Experience Software Product Offered
11.18.3 Inmar Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.18.4 Inmar Main Business Overview
11.18.5 Inmar Latest Developments
11.19 TrackingMore
11.19.1 TrackingMore Company Information
11.19.2 TrackingMore Post-Purchase Experience Software Product Offered
11.19.3 TrackingMore Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.19.4 TrackingMore Main Business Overview
11.19.5 TrackingMore Latest Developments
11.20 ITinSell
11.20.1 ITinSell Company Information
11.20.2 ITinSell Post-Purchase Experience Software Product Offered
11.20.3 ITinSell Post-Purchase Experience Software Revenue, Gross Margin and Market Share (2019-2024)
11.20.4 ITinSell Main Business Overview
11.20.5 ITinSell Latest Developments
12 Research Findings and Conclusion
*If Applicable.