

A Speech Analytics Platform is a technology solution designed to analyze spoken language within audio recordings, live conversations, or other voice data. These platforms use advanced algorithms and technologies such as natural language processing (NLP), machine learning, and artificial intelligence to transcribe, analyze, and derive insights from speech.
The global Speech Analytics Platform market size is projected to grow from US$ million in 2024 to US$ million in 2030; it is expected to grow at a CAGR of %from 2024 to 2030.
The “Speech Analytics Platform Industry Forecast” looks at past sales and reviews total world Speech Analytics Platform sales in 2022, providing a comprehensive analysis by region and market sector of projected Speech Analytics Platform sales for 2023 through 2029. With Speech Analytics Platform sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Speech Analytics Platform industry.
This Insight Report provides a comprehensive analysis of the global Speech Analytics Platform landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Speech Analytics Platform portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Speech Analytics Platform market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Speech Analytics Platform and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Speech Analytics Platform.
United States market for Speech Analytics Platform is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
China market for Speech Analytics Platform is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Europe market for Speech Analytics Platform is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Global key Speech Analytics Platform players cover NICE Ltd., Verint Systems Inc., CallMiner, Genesys, Calabrio, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2023.
This report presents a comprehensive overview, market shares, and growth opportunities of Speech Analytics Platform market by product type, application, key players and key regions and countries.
Segmentation by Type:
Cloud-Based
On-Premises
Segmentation by Application:
Retail and E-Commerce
Entertainment and Media
Healthcare and Pharmaceuticals
Financial Industry
Other
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
Segmentation by Type:
Cloud-Based
On-Premises
Segmentation by Application:
Retail and E-Commerce
Entertainment and Media
Healthcare and Pharmaceuticals
Financial Industry
Other
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
NICE Ltd.
Verint Systems Inc.
CallMiner
Genesys
Calabrio
Avaya
Google Cloud (Contact Center AI)
IBM Watson
Amazon Web Services (AWS)
Nuance Communications
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Speech Analytics Platform Market Size 2019-2030
2.1.2 Speech Analytics Platform Market Size CAGR by Region (2019 VS 2023 VS 2030)
2.1.3 World Current & Future Analysis for Speech Analytics Platform by Country/Region, 2019, 2023 & 2030
2.2 Speech Analytics Platform Segment by Type
2.2.1 Cloud-Based
2.2.2 On-Premises
2.3 Speech Analytics Platform Market Size by Type
2.3.1 Speech Analytics Platform Market Size CAGR by Type (2019 VS 2023 VS 2030)
2.3.2 Global Speech Analytics Platform Market Size Market Share by Type (2019-2024)
2.4 Speech Analytics Platform Segment by Application
2.4.1 Retail and E-Commerce
2.4.2 Entertainment and Media
2.4.3 Healthcare and Pharmaceuticals
2.4.4 Financial Industry
2.4.5 Other
2.5 Speech Analytics Platform Market Size by Application
2.5.1 Speech Analytics Platform Market Size CAGR by Application (2019 VS 2023 VS 2030)
2.5.2 Global Speech Analytics Platform Market Size Market Share by Application (2019-2024)
3 Speech Analytics Platform Market Size by Player
3.1 Speech Analytics Platform Market Size Market Share by Player
3.1.1 Global Speech Analytics Platform Revenue by Player (2019-2024)
3.1.2 Global Speech Analytics Platform Revenue Market Share by Player (2019-2024)
3.2 Global Speech Analytics Platform Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Speech Analytics Platform by Region
4.1 Speech Analytics Platform Market Size by Region (2019-2024)
4.2 Global Speech Analytics Platform Annual Revenue by Country/Region (2019-2024)
4.3 Americas Speech Analytics Platform Market Size Growth (2019-2024)
4.4 APAC Speech Analytics Platform Market Size Growth (2019-2024)
4.5 Europe Speech Analytics Platform Market Size Growth (2019-2024)
4.6 Middle East & Africa Speech Analytics Platform Market Size Growth (2019-2024)
5 Americas
5.1 Americas Speech Analytics Platform Market Size by Country (2019-2024)
5.2 Americas Speech Analytics Platform Market Size by Type (2019-2024)
5.3 Americas Speech Analytics Platform Market Size by Application (2019-2024)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Speech Analytics Platform Market Size by Region (2019-2024)
6.2 APAC Speech Analytics Platform Market Size by Type (2019-2024)
6.3 APAC Speech Analytics Platform Market Size by Application (2019-2024)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Speech Analytics Platform Market Size by Country (2019-2024)
7.2 Europe Speech Analytics Platform Market Size by Type (2019-2024)
7.3 Europe Speech Analytics Platform Market Size by Application (2019-2024)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Speech Analytics Platform by Region (2019-2024)
8.2 Middle East & Africa Speech Analytics Platform Market Size by Type (2019-2024)
8.3 Middle East & Africa Speech Analytics Platform Market Size by Application (2019-2024)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Speech Analytics Platform Market Forecast
10.1 Global Speech Analytics Platform Forecast by Region (2025-2030)
10.1.1 Global Speech Analytics Platform Forecast by Region (2025-2030)
10.1.2 Americas Speech Analytics Platform Forecast
10.1.3 APAC Speech Analytics Platform Forecast
10.1.4 Europe Speech Analytics Platform Forecast
10.1.5 Middle East & Africa Speech Analytics Platform Forecast
10.2 Americas Speech Analytics Platform Forecast by Country (2025-2030)
10.2.1 United States Market Speech Analytics Platform Forecast
10.2.2 Canada Market Speech Analytics Platform Forecast
10.2.3 Mexico Market Speech Analytics Platform Forecast
10.2.4 Brazil Market Speech Analytics Platform Forecast
10.3 APAC Speech Analytics Platform Forecast by Region (2025-2030)
10.3.1 China Speech Analytics Platform Market Forecast
10.3.2 Japan Market Speech Analytics Platform Forecast
10.3.3 Korea Market Speech Analytics Platform Forecast
10.3.4 Southeast Asia Market Speech Analytics Platform Forecast
10.3.5 India Market Speech Analytics Platform Forecast
10.3.6 Australia Market Speech Analytics Platform Forecast
10.4 Europe Speech Analytics Platform Forecast by Country (2025-2030)
10.4.1 Germany Market Speech Analytics Platform Forecast
10.4.2 France Market Speech Analytics Platform Forecast
10.4.3 UK Market Speech Analytics Platform Forecast
10.4.4 Italy Market Speech Analytics Platform Forecast
10.4.5 Russia Market Speech Analytics Platform Forecast
10.5 Middle East & Africa Speech Analytics Platform Forecast by Region (2025-2030)
10.5.1 Egypt Market Speech Analytics Platform Forecast
10.5.2 South Africa Market Speech Analytics Platform Forecast
10.5.3 Israel Market Speech Analytics Platform Forecast
10.5.4 Turkey Market Speech Analytics Platform Forecast
10.6 Global Speech Analytics Platform Forecast by Type (2025-2030)
10.7 Global Speech Analytics Platform Forecast by Application (2025-2030)
10.7.1 GCC Countries Market Speech Analytics Platform Forecast
11 Key Players Analysis
11.1 NICE Ltd.
11.1.1 NICE Ltd. Company Information
11.1.2 NICE Ltd. Speech Analytics Platform Product Offered
11.1.3 NICE Ltd. Speech Analytics Platform Revenue, Gross Margin and Market Share (2019-2024)
11.1.4 NICE Ltd. Main Business Overview
11.1.5 NICE Ltd. Latest Developments
11.2 Verint Systems Inc.
11.2.1 Verint Systems Inc. Company Information
11.2.2 Verint Systems Inc. Speech Analytics Platform Product Offered
11.2.3 Verint Systems Inc. Speech Analytics Platform Revenue, Gross Margin and Market Share (2019-2024)
11.2.4 Verint Systems Inc. Main Business Overview
11.2.5 Verint Systems Inc. Latest Developments
11.3 CallMiner
11.3.1 CallMiner Company Information
11.3.2 CallMiner Speech Analytics Platform Product Offered
11.3.3 CallMiner Speech Analytics Platform Revenue, Gross Margin and Market Share (2019-2024)
11.3.4 CallMiner Main Business Overview
11.3.5 CallMiner Latest Developments
11.4 Genesys
11.4.1 Genesys Company Information
11.4.2 Genesys Speech Analytics Platform Product Offered
11.4.3 Genesys Speech Analytics Platform Revenue, Gross Margin and Market Share (2019-2024)
11.4.4 Genesys Main Business Overview
11.4.5 Genesys Latest Developments
11.5 Calabrio
11.5.1 Calabrio Company Information
11.5.2 Calabrio Speech Analytics Platform Product Offered
11.5.3 Calabrio Speech Analytics Platform Revenue, Gross Margin and Market Share (2019-2024)
11.5.4 Calabrio Main Business Overview
11.5.5 Calabrio Latest Developments
11.6 Avaya
11.6.1 Avaya Company Information
11.6.2 Avaya Speech Analytics Platform Product Offered
11.6.3 Avaya Speech Analytics Platform Revenue, Gross Margin and Market Share (2019-2024)
11.6.4 Avaya Main Business Overview
11.6.5 Avaya Latest Developments
11.7 Google Cloud (Contact Center AI)
11.7.1 Google Cloud (Contact Center AI) Company Information
11.7.2 Google Cloud (Contact Center AI) Speech Analytics Platform Product Offered
11.7.3 Google Cloud (Contact Center AI) Speech Analytics Platform Revenue, Gross Margin and Market Share (2019-2024)
11.7.4 Google Cloud (Contact Center AI) Main Business Overview
11.7.5 Google Cloud (Contact Center AI) Latest Developments
11.8 IBM Watson
11.8.1 IBM Watson Company Information
11.8.2 IBM Watson Speech Analytics Platform Product Offered
11.8.3 IBM Watson Speech Analytics Platform Revenue, Gross Margin and Market Share (2019-2024)
11.8.4 IBM Watson Main Business Overview
11.8.5 IBM Watson Latest Developments
11.9 Amazon Web Services (AWS)
11.9.1 Amazon Web Services (AWS) Company Information
11.9.2 Amazon Web Services (AWS) Speech Analytics Platform Product Offered
11.9.3 Amazon Web Services (AWS) Speech Analytics Platform Revenue, Gross Margin and Market Share (2019-2024)
11.9.4 Amazon Web Services (AWS) Main Business Overview
11.9.5 Amazon Web Services (AWS) Latest Developments
11.10 Nuance Communications
11.10.1 Nuance Communications Company Information
11.10.2 Nuance Communications Speech Analytics Platform Product Offered
11.10.3 Nuance Communications Speech Analytics Platform Revenue, Gross Margin and Market Share (2019-2024)
11.10.4 Nuance Communications Main Business Overview
11.10.5 Nuance Communications Latest Developments
12 Research Findings and Conclusion
*If Applicable.