The global Speech and Voice Analytic Technology market size is predicted to grow from US$ 1538 million in 2025 to US$ 2035 million in 2031; it is expected to grow at a CAGR of 4.8% from 2025 to 2031.
Speech Analytics Technology typically analyses business-to-consumer (B2C) communications in real-time by combining powerful NLP technology with machine learning and artificial intelligence.
The global Speech and Voice Analytic Technology Market refers to the market for technology and solutions that analyze and interpret spoken language and voice data. This technology utilizes various techniques, including natural language processing (NLP) and machine learning algorithms, to extract meaningful insights from speech data.
The Speech and Voice Analytic Technology Market has been experiencing significant growth in recent years. This can be attributed to the increasing adoption of voice-based applications and the growing demand for effective communication and interaction tools across various industries.
One of the primary drivers of this market is the rising need for voice analytics solutions in customer service and support. Companies are increasingly using speech and voice analytics tools to analyze customer interactions and improve customer experience. This technology helps companies identify customer sentiment, analyze call center interactions, and extract valuable insights to enhance their services and products.
Moreover, the integration of speech and voice analytics with advanced technologies such as artificial intelligence (AI) and cloud computing has further fueled market growth. AI-powered speech analytics solutions have the capability to understand spoken language in real-time and provide advanced insights for applications like voice assistants, voice-controlled smart devices, and voice biometrics.
The market is also witnessing growth due to the increasing prevalence of fraud in various industries, including banking, insurance, and e-commerce. Speech and voice analytics technology can be utilized to detect fraudulent activities by analyzing voice patterns and identifying suspicious behavior.
However, this market is not without its challenges. Privacy and security concerns surrounding the collection and analysis of voice data may hinder market growth. Additionally, language barriers and the need for accurate speech recognition in diverse languages pose challenges for global adoption.
Overall, the global Speech and Voice Analytic Technology Market is expected to continue its growth trajectory as organizations recognize the value of voice data and invest in advanced analytics solutions to gain insights and improve their operations.
The 鈥淪peech and Voice Analytic Technology Industry Forecast鈥� looks at past sales and reviews total world Speech and Voice Analytic Technology sales in 2024, providing a comprehensive analysis by region and market sector of projected Speech and Voice Analytic Technology sales for 2025 through 2031. With Speech and Voice Analytic Technology sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Speech and Voice Analytic Technology industry.
This Insight Report provides a comprehensive analysis of the global Speech and Voice Analytic Technology landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Speech and Voice Analytic Technology portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms鈥� unique position in an accelerating global Speech and Voice Analytic Technology market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Speech and Voice Analytic Technology and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Speech and Voice Analytic Technology.
This report presents a comprehensive overview, market shares, and growth opportunities of Speech and Voice Analytic Technology market by product type, application, key players and key regions and countries.
Segmentation by Type:
Speech Engine
Indexing and Query Tools
Reporting and Visualization Tools
Quality Management
Root Cause Analysis
Others
Segmentation by Application:
BFSI
IT and Telecom
Media and Entertainment
Healthcare and Life Sciences
Retail and E-Commerce
Travel Industry
Government and Defense
Others
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Google
Amazon Web Services (AWS)
Avaya Inc.
Verint System Inc.
CallMiner
Nexidia
Nice Systems
Calabrio
Genesys Telecommunications
Micro Focus International PLC
Nuance Communications
OpenText Corporation
VoiceBase
Voci Technologies
Uniphore
Speechmatics
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Speech and Voice Analytic Technology Market Size (2020-2031)
2.1.2 Speech and Voice Analytic Technology Market Size CAGR by Region (2020 VS 2024 VS 2031)
2.1.3 World Current & Future Analysis for Speech and Voice Analytic Technology by Country/Region (2020, 2024 & 2031)
2.2 Speech and Voice Analytic Technology Segment by Type
2.2.1 Speech Engine
2.2.2 Indexing and Query Tools
2.2.3 Reporting and Visualization Tools
2.2.4 Quality Management
2.2.5 Root Cause Analysis
2.2.6 Others
2.3 Speech and Voice Analytic Technology Market Size by Type
2.3.1 Speech and Voice Analytic Technology Market Size CAGR by Type (2020 VS 2024 VS 2031)
2.3.2 Global Speech and Voice Analytic Technology Market Size Market Share by Type (2020-2025)
2.4 Speech and Voice Analytic Technology Segment by Application
2.4.1 BFSI
2.4.2 IT and Telecom
2.4.3 Media and Entertainment
2.4.4 Healthcare and Life Sciences
2.4.5 Retail and E-Commerce
2.4.6 Travel Industry
2.4.7 Government and Defense
2.4.8 Others
2.5 Speech and Voice Analytic Technology Market Size by Application
2.5.1 Speech and Voice Analytic Technology Market Size CAGR by Application (2020 VS 2024 VS 2031)
2.5.2 Global Speech and Voice Analytic Technology Market Size Market Share by Application (2020-2025)
3 Speech and Voice Analytic Technology Market Size by Player
3.1 Speech and Voice Analytic Technology Market Size Market Share by Player
3.1.1 Global Speech and Voice Analytic Technology Revenue by Player (2020-2025)
3.1.2 Global Speech and Voice Analytic Technology Revenue Market Share by Player (2020-2025)
3.2 Global Speech and Voice Analytic Technology Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2023-2025)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Speech and Voice Analytic Technology by Region
4.1 Speech and Voice Analytic Technology Market Size by Region (2020-2025)
4.2 Global Speech and Voice Analytic Technology Annual Revenue by Country/Region (2020-2025)
4.3 Americas Speech and Voice Analytic Technology Market Size Growth (2020-2025)
4.4 APAC Speech and Voice Analytic Technology Market Size Growth (2020-2025)
4.5 Europe Speech and Voice Analytic Technology Market Size Growth (2020-2025)
4.6 Middle East & Africa Speech and Voice Analytic Technology Market Size Growth (2020-2025)
5 Americas
5.1 Americas Speech and Voice Analytic Technology Market Size by Country (2020-2025)
5.2 Americas Speech and Voice Analytic Technology Market Size by Type (2020-2025)
5.3 Americas Speech and Voice Analytic Technology Market Size by Application (2020-2025)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Speech and Voice Analytic Technology Market Size by Region (2020-2025)
6.2 APAC Speech and Voice Analytic Technology Market Size by Type (2020-2025)
6.3 APAC Speech and Voice Analytic Technology Market Size by Application (2020-2025)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Speech and Voice Analytic Technology Market Size by Country (2020-2025)
7.2 Europe Speech and Voice Analytic Technology Market Size by Type (2020-2025)
7.3 Europe Speech and Voice Analytic Technology Market Size by Application (2020-2025)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Speech and Voice Analytic Technology by Region (2020-2025)
8.2 Middle East & Africa Speech and Voice Analytic Technology Market Size by Type (2020-2025)
8.3 Middle East & Africa Speech and Voice Analytic Technology Market Size by Application (2020-2025)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Speech and Voice Analytic Technology Market Forecast
10.1 Global Speech and Voice Analytic Technology Forecast by Region (2026-2031)
10.1.1 Global Speech and Voice Analytic Technology Forecast by Region (2026-2031)
10.1.2 Americas Speech and Voice Analytic Technology Forecast
10.1.3 APAC Speech and Voice Analytic Technology Forecast
10.1.4 Europe Speech and Voice Analytic Technology Forecast
10.1.5 Middle East & Africa Speech and Voice Analytic Technology Forecast
10.2 Americas Speech and Voice Analytic Technology Forecast by Country (2026-2031)
10.2.1 United States Market Speech and Voice Analytic Technology Forecast
10.2.2 Canada Market Speech and Voice Analytic Technology Forecast
10.2.3 Mexico Market Speech and Voice Analytic Technology Forecast
10.2.4 Brazil Market Speech and Voice Analytic Technology Forecast
10.3 APAC Speech and Voice Analytic Technology Forecast by Region (2026-2031)
10.3.1 China Speech and Voice Analytic Technology Market Forecast
10.3.2 Japan Market Speech and Voice Analytic Technology Forecast
10.3.3 Korea Market Speech and Voice Analytic Technology Forecast
10.3.4 Southeast Asia Market Speech and Voice Analytic Technology Forecast
10.3.5 India Market Speech and Voice Analytic Technology Forecast
10.3.6 Australia Market Speech and Voice Analytic Technology Forecast
10.4 Europe Speech and Voice Analytic Technology Forecast by Country (2026-2031)
10.4.1 Germany Market Speech and Voice Analytic Technology Forecast
10.4.2 France Market Speech and Voice Analytic Technology Forecast
10.4.3 UK Market Speech and Voice Analytic Technology Forecast
10.4.4 Italy Market Speech and Voice Analytic Technology Forecast
10.4.5 Russia Market Speech and Voice Analytic Technology Forecast
10.5 Middle East & Africa Speech and Voice Analytic Technology Forecast by Region (2026-2031)
10.5.1 Egypt Market Speech and Voice Analytic Technology Forecast
10.5.2 South Africa Market Speech and Voice Analytic Technology Forecast
10.5.3 Israel Market Speech and Voice Analytic Technology Forecast
10.5.4 Turkey Market Speech and Voice Analytic Technology Forecast
10.6 Global Speech and Voice Analytic Technology Forecast by Type (2026-2031)
10.7 Global Speech and Voice Analytic Technology Forecast by Application (2026-2031)
10.7.1 GCC Countries Market Speech and Voice Analytic Technology Forecast
11 Key Players Analysis
11.1 Google
11.1.1 Google Company Information
11.1.2 Google Speech and Voice Analytic Technology Product Offered
11.1.3 Google Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.1.4 Google Main Business Overview
11.1.5 Google Latest Developments
11.2 Amazon Web Services (AWS)
11.2.1 Amazon Web Services (AWS) Company Information
11.2.2 Amazon Web Services (AWS) Speech and Voice Analytic Technology Product Offered
11.2.3 Amazon Web Services (AWS) Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.2.4 Amazon Web Services (AWS) Main Business Overview
11.2.5 Amazon Web Services (AWS) Latest Developments
11.3 Avaya Inc.
11.3.1 Avaya Inc. Company Information
11.3.2 Avaya Inc. Speech and Voice Analytic Technology Product Offered
11.3.3 Avaya Inc. Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.3.4 Avaya Inc. Main Business Overview
11.3.5 Avaya Inc. Latest Developments
11.4 Verint System Inc.
11.4.1 Verint System Inc. Company Information
11.4.2 Verint System Inc. Speech and Voice Analytic Technology Product Offered
11.4.3 Verint System Inc. Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.4.4 Verint System Inc. Main Business Overview
11.4.5 Verint System Inc. Latest Developments
11.5 CallMiner
11.5.1 CallMiner Company Information
11.5.2 CallMiner Speech and Voice Analytic Technology Product Offered
11.5.3 CallMiner Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.5.4 CallMiner Main Business Overview
11.5.5 CallMiner Latest Developments
11.6 Nexidia
11.6.1 Nexidia Company Information
11.6.2 Nexidia Speech and Voice Analytic Technology Product Offered
11.6.3 Nexidia Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.6.4 Nexidia Main Business Overview
11.6.5 Nexidia Latest Developments
11.7 Nice Systems
11.7.1 Nice Systems Company Information
11.7.2 Nice Systems Speech and Voice Analytic Technology Product Offered
11.7.3 Nice Systems Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.7.4 Nice Systems Main Business Overview
11.7.5 Nice Systems Latest Developments
11.8 Calabrio
11.8.1 Calabrio Company Information
11.8.2 Calabrio Speech and Voice Analytic Technology Product Offered
11.8.3 Calabrio Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.8.4 Calabrio Main Business Overview
11.8.5 Calabrio Latest Developments
11.9 Genesys Telecommunications
11.9.1 Genesys Telecommunications Company Information
11.9.2 Genesys Telecommunications Speech and Voice Analytic Technology Product Offered
11.9.3 Genesys Telecommunications Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.9.4 Genesys Telecommunications Main Business Overview
11.9.5 Genesys Telecommunications Latest Developments
11.10 Micro Focus International PLC
11.10.1 Micro Focus International PLC Company Information
11.10.2 Micro Focus International PLC Speech and Voice Analytic Technology Product Offered
11.10.3 Micro Focus International PLC Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.10.4 Micro Focus International PLC Main Business Overview
11.10.5 Micro Focus International PLC Latest Developments
11.11 Nuance Communications
11.11.1 Nuance Communications Company Information
11.11.2 Nuance Communications Speech and Voice Analytic Technology Product Offered
11.11.3 Nuance Communications Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.11.4 Nuance Communications Main Business Overview
11.11.5 Nuance Communications Latest Developments
11.12 OpenText Corporation
11.12.1 OpenText Corporation Company Information
11.12.2 OpenText Corporation Speech and Voice Analytic Technology Product Offered
11.12.3 OpenText Corporation Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.12.4 OpenText Corporation Main Business Overview
11.12.5 OpenText Corporation Latest Developments
11.13 VoiceBase
11.13.1 VoiceBase Company Information
11.13.2 VoiceBase Speech and Voice Analytic Technology Product Offered
11.13.3 VoiceBase Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.13.4 VoiceBase Main Business Overview
11.13.5 VoiceBase Latest Developments
11.14 Voci Technologies
11.14.1 Voci Technologies Company Information
11.14.2 Voci Technologies Speech and Voice Analytic Technology Product Offered
11.14.3 Voci Technologies Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.14.4 Voci Technologies Main Business Overview
11.14.5 Voci Technologies Latest Developments
11.15 Uniphore
11.15.1 Uniphore Company Information
11.15.2 Uniphore Speech and Voice Analytic Technology Product Offered
11.15.3 Uniphore Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.15.4 Uniphore Main Business Overview
11.15.5 Uniphore Latest Developments
11.16 Speechmatics
11.16.1 Speechmatics Company Information
11.16.2 Speechmatics Speech and Voice Analytic Technology Product Offered
11.16.3 Speechmatics Speech and Voice Analytic Technology Revenue, Gross Margin and Market Share (2020-2025)
11.16.4 Speechmatics Main Business Overview
11.16.5 Speechmatics Latest Developments
12 Research Findings and Conclusion
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*If Applicable.