Global Voice Banking Market Growth (Status and Outlook) 2025-2031

Publication ID:

LPI06250063

Publication Date:

June 17, 2025

Pages:

113

Publisher:

LPI

Countries:

Global [1]

USD 3,660.00

IT Services [2]

Software [3]

Computing & Electronics [4]

Description:

The global Voice Banking market size is predicted to grow from US$ 1456 million in 2025 to US$ 3406 million in 2031; it is expected to grow at a CAGR of 15.2% from 2025 to 2031.
Voice banking is a process that offers a person with voice management for everyday banking operations. The future of banking is expected to be significantly impacted by voice banking. Fintechs, startups, internet behemoths, incumbent banks, and disruptors are already striving for clients within their voice-powered ecosystems. The FinTech sector is changing owing to voice banking, and only products that are compatible with current technology will be sold. Voice banking has created several opportunities for banks because of its accessibility, convenience, and security.
The demand for voice banking service is increasing due rapid growth in digital banking service. The growth of digital banking is anticipated to benefit significantly from the increased incorporation of innovative technologies in voice banking service in the next years. In addition, personalized banking services to customers and reduction in bank visit by customers are driving the growth of the market. However, regulatory complications of voice banking and security and privacy concerns have emerged as key industry problems. On the contrary, growing usage of Artificial Intelligence in voice banking will further give major opportunity for the voice banking market growth.
The 鈥淰oice Banking Industry Forecast鈥� looks at past sales and reviews total world Voice Banking sales in 2024, providing a comprehensive analysis by region and market sector of projected Voice Banking sales for 2025 through 2031. With Voice Banking sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Voice Banking industry.
This Insight Report provides a comprehensive analysis of the global Voice Banking landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Voice Banking portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms鈥� unique position in an accelerating global Voice Banking market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Voice Banking and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Voice Banking.
This report presents a comprehensive overview, market shares, and growth opportunities of Voice Banking market by product type, application, key players and key regions and countries.
Segmentation by Type:
On-Premise
Cloud
Segmentation by Application:
Banks
NBFI
Credit Unions
Others
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Acapela Group
Axis Bank
BankBuddy
Citigroup
Central 1 Credit Union
DBS Bank
Emirates NBD Bank
HSBC
IndusInd Bank
ICICI Bank
NatWest Group
United Bank of India
U.S. Bank

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Voice Banking Market Size (2020-2031)
2.1.2 Voice Banking Market Size CAGR by Region (2020 VS 2024 VS 2031)
2.1.3 World Current & Future Analysis for Voice Banking by Country/Region (2020, 2024 & 2031)
2.2 Voice Banking Segment by Type
2.2.1 On-Premise
2.2.2 Cloud
2.3 Voice Banking Market Size by Type
2.3.1 Voice Banking Market Size CAGR by Type (2020 VS 2024 VS 2031)
2.3.2 Global Voice Banking Market Size Market Share by Type (2020-2025)
2.4 Voice Banking Segment by Application
2.4.1 Banks
2.4.2 NBFI
2.4.3 Credit Unions
2.4.4 Others
2.5 Voice Banking Market Size by Application
2.5.1 Voice Banking Market Size CAGR by Application (2020 VS 2024 VS 2031)
2.5.2 Global Voice Banking Market Size Market Share by Application (2020-2025)
3 Voice Banking Market Size by Player
3.1 Voice Banking Market Size Market Share by Player
3.1.1 Global Voice Banking Revenue by Player (2020-2025)
3.1.2 Global Voice Banking Revenue Market Share by Player (2020-2025)
3.2 Global Voice Banking Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2023-2025)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Voice Banking by Region
4.1 Voice Banking Market Size by Region (2020-2025)
4.2 Global Voice Banking Annual Revenue by Country/Region (2020-2025)
4.3 Americas Voice Banking Market Size Growth (2020-2025)
4.4 APAC Voice Banking Market Size Growth (2020-2025)
4.5 Europe Voice Banking Market Size Growth (2020-2025)
4.6 Middle East & Africa Voice Banking Market Size Growth (2020-2025)
5 Americas
5.1 Americas Voice Banking Market Size by Country (2020-2025)
5.2 Americas Voice Banking Market Size by Type (2020-2025)
5.3 Americas Voice Banking Market Size by Application (2020-2025)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Voice Banking Market Size by Region (2020-2025)
6.2 APAC Voice Banking Market Size by Type (2020-2025)
6.3 APAC Voice Banking Market Size by Application (2020-2025)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Voice Banking Market Size by Country (2020-2025)
7.2 Europe Voice Banking Market Size by Type (2020-2025)
7.3 Europe Voice Banking Market Size by Application (2020-2025)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Voice Banking by Region (2020-2025)
8.2 Middle East & Africa Voice Banking Market Size by Type (2020-2025)
8.3 Middle East & Africa Voice Banking Market Size by Application (2020-2025)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Voice Banking Market Forecast
10.1 Global Voice Banking Forecast by Region (2026-2031)
10.1.1 Global Voice Banking Forecast by Region (2026-2031)
10.1.2 Americas Voice Banking Forecast
10.1.3 APAC Voice Banking Forecast
10.1.4 Europe Voice Banking Forecast
10.1.5 Middle East & Africa Voice Banking Forecast
10.2 Americas Voice Banking Forecast by Country (2026-2031)
10.2.1 United States Market Voice Banking Forecast
10.2.2 Canada Market Voice Banking Forecast
10.2.3 Mexico Market Voice Banking Forecast
10.2.4 Brazil Market Voice Banking Forecast
10.3 APAC Voice Banking Forecast by Region (2026-2031)
10.3.1 China Voice Banking Market Forecast
10.3.2 Japan Market Voice Banking Forecast
10.3.3 Korea Market Voice Banking Forecast
10.3.4 Southeast Asia Market Voice Banking Forecast
10.3.5 India Market Voice Banking Forecast
10.3.6 Australia Market Voice Banking Forecast
10.4 Europe Voice Banking Forecast by Country (2026-2031)
10.4.1 Germany Market Voice Banking Forecast
10.4.2 France Market Voice Banking Forecast
10.4.3 UK Market Voice Banking Forecast
10.4.4 Italy Market Voice Banking Forecast
10.4.5 Russia Market Voice Banking Forecast
10.5 Middle East & Africa Voice Banking Forecast by Region (2026-2031)
10.5.1 Egypt Market Voice Banking Forecast
10.5.2 South Africa Market Voice Banking Forecast
10.5.3 Israel Market Voice Banking Forecast
10.5.4 Turkey Market Voice Banking Forecast
10.6 Global Voice Banking Forecast by Type (2026-2031)
10.7 Global Voice Banking Forecast by Application (2026-2031)
10.7.1 GCC Countries Market Voice Banking Forecast
11 Key Players Analysis
11.1 Acapela Group
11.1.1 Acapela Group Company Information
11.1.2 Acapela Group Voice Banking Product Offered
11.1.3 Acapela Group Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.1.4 Acapela Group Main Business Overview
11.1.5 Acapela Group Latest Developments
11.2 Axis Bank
11.2.1 Axis Bank Company Information
11.2.2 Axis Bank Voice Banking Product Offered
11.2.3 Axis Bank Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.2.4 Axis Bank Main Business Overview
11.2.5 Axis Bank Latest Developments
11.3 BankBuddy
11.3.1 BankBuddy Company Information
11.3.2 BankBuddy Voice Banking Product Offered
11.3.3 BankBuddy Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.3.4 BankBuddy Main Business Overview
11.3.5 BankBuddy Latest Developments
11.4 Citigroup
11.4.1 Citigroup Company Information
11.4.2 Citigroup Voice Banking Product Offered
11.4.3 Citigroup Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.4.4 Citigroup Main Business Overview
11.4.5 Citigroup Latest Developments
11.5 Central 1 Credit Union
11.5.1 Central 1 Credit Union Company Information
11.5.2 Central 1 Credit Union Voice Banking Product Offered
11.5.3 Central 1 Credit Union Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.5.4 Central 1 Credit Union Main Business Overview
11.5.5 Central 1 Credit Union Latest Developments
11.6 DBS Bank
11.6.1 DBS Bank Company Information
11.6.2 DBS Bank Voice Banking Product Offered
11.6.3 DBS Bank Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.6.4 DBS Bank Main Business Overview
11.6.5 DBS Bank Latest Developments
11.7 Emirates NBD Bank
11.7.1 Emirates NBD Bank Company Information
11.7.2 Emirates NBD Bank Voice Banking Product Offered
11.7.3 Emirates NBD Bank Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.7.4 Emirates NBD Bank Main Business Overview
11.7.5 Emirates NBD Bank Latest Developments
11.8 HSBC
11.8.1 HSBC Company Information
11.8.2 HSBC Voice Banking Product Offered
11.8.3 HSBC Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.8.4 HSBC Main Business Overview
11.8.5 HSBC Latest Developments
11.9 IndusInd Bank
11.9.1 IndusInd Bank Company Information
11.9.2 IndusInd Bank Voice Banking Product Offered
11.9.3 IndusInd Bank Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.9.4 IndusInd Bank Main Business Overview
11.9.5 IndusInd Bank Latest Developments
11.10 ICICI Bank
11.10.1 ICICI Bank Company Information
11.10.2 ICICI Bank Voice Banking Product Offered
11.10.3 ICICI Bank Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.10.4 ICICI Bank Main Business Overview
11.10.5 ICICI Bank Latest Developments
11.11 NatWest Group
11.11.1 NatWest Group Company Information
11.11.2 NatWest Group Voice Banking Product Offered
11.11.3 NatWest Group Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.11.4 NatWest Group Main Business Overview
11.11.5 NatWest Group Latest Developments
11.12 United Bank of India
11.12.1 United Bank of India Company Information
11.12.2 United Bank of India Voice Banking Product Offered
11.12.3 United Bank of India Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.12.4 United Bank of India Main Business Overview
11.12.5 United Bank of India Latest Developments
11.13 U.S. Bank
11.13.1 U.S. Bank Company Information
11.13.2 U.S. Bank Voice Banking Product Offered
11.13.3 U.S. Bank Voice Banking Revenue, Gross Margin and Market Share (2020-2025)
11.13.4 U.S. Bank Main Business Overview
11.13.5 U.S. Bank Latest Developments
12 Research Findings and Conclusion

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