

The global VoIP market size is predicted to grow from US$ 93980 million in 2025 to US$ 113640 million in 2031; it is expected to grow at a CAGR of 3.2% from 2025 to 2031.
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.
The major Global VoIP players are NTT, Comcast, Orange, KT, Charter, Microsoft (Skype), Cablevision, Verizon, AT & T, Vonage, Cox, Telmex, Time Warner Cable, Numericable-SFR, Rogers, Sprint, Liberty Global, KDDI, TalkTalk, Shaw Communications, 8X8, Ring Central and Mitel.
The “VoIP Industry Forecast” looks at past sales and reviews total world VoIP sales in 2024, providing a comprehensive analysis by region and market sector of projected VoIP sales for 2025 through 2031. With VoIP sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world VoIP industry.
This Insight Report provides a comprehensive analysis of the global VoIP landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on VoIP portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global VoIP market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for VoIP and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global VoIP.
This report presents a comprehensive overview, market shares, and growth opportunities of VoIP market by product type, application, key players and key regions and countries.
Segmentation by Type:
Computer-to-Computer
Computer-to-Phone
Phone-to-Phone
Segmentation by Application:
Hosted Business
Managed IP PBX
IP Connectivity
Individual Consumers
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
NTT
Comcast
Orange
KT
Charter
Microsoft (Skype)
Cablevision
Verizon
AT & T
Vonage
Cox
Telmex
Time Warner Cable
Numericable-SFR
Rogers
Sprint
Liberty Global
KDDI
TalkTalk
Shaw Communications
8x8
Ring Central
MITEL
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global VoIP Market Size (2020-2031)
2.1.2 VoIP Market Size CAGR by Region (2020 VS 2024 VS 2031)
2.1.3 World Current & Future Analysis for VoIP by Country/Region (2020, 2024 & 2031)
2.2 VoIP Segment by Type
2.2.1 Computer-to-Computer
2.2.2 Computer-to-Phone
2.2.3 Phone-to-Phone
2.3 VoIP Market Size by Type
2.3.1 VoIP Market Size CAGR by Type (2020 VS 2024 VS 2031)
2.3.2 Global VoIP Market Size Market Share by Type (2020-2025)
2.4 VoIP Segment by Application
2.4.1 Hosted Business
2.4.2 Managed IP PBX
2.4.3 IP Connectivity
2.4.4 Individual Consumers
2.5 VoIP Market Size by Application
2.5.1 VoIP Market Size CAGR by Application (2020 VS 2024 VS 2031)
2.5.2 Global VoIP Market Size Market Share by Application (2020-2025)
3 VoIP Market Size by Player
3.1 VoIP Market Size Market Share by Player
3.1.1 Global VoIP Revenue by Player (2020-2025)
3.1.2 Global VoIP Revenue Market Share by Player (2020-2025)
3.2 Global VoIP Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2023-2025)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 VoIP by Region
4.1 VoIP Market Size by Region (2020-2025)
4.2 Global VoIP Annual Revenue by Country/Region (2020-2025)
4.3 Americas VoIP Market Size Growth (2020-2025)
4.4 APAC VoIP Market Size Growth (2020-2025)
4.5 Europe VoIP Market Size Growth (2020-2025)
4.6 Middle East & Africa VoIP Market Size Growth (2020-2025)
5 Americas
5.1 Americas VoIP Market Size by Country (2020-2025)
5.2 Americas VoIP Market Size by Type (2020-2025)
5.3 Americas VoIP Market Size by Application (2020-2025)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC VoIP Market Size by Region (2020-2025)
6.2 APAC VoIP Market Size by Type (2020-2025)
6.3 APAC VoIP Market Size by Application (2020-2025)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe VoIP Market Size by Country (2020-2025)
7.2 Europe VoIP Market Size by Type (2020-2025)
7.3 Europe VoIP Market Size by Application (2020-2025)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa VoIP by Region (2020-2025)
8.2 Middle East & Africa VoIP Market Size by Type (2020-2025)
8.3 Middle East & Africa VoIP Market Size by Application (2020-2025)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global VoIP Market Forecast
10.1 Global VoIP Forecast by Region (2026-2031)
10.1.1 Global VoIP Forecast by Region (2026-2031)
10.1.2 Americas VoIP Forecast
10.1.3 APAC VoIP Forecast
10.1.4 Europe VoIP Forecast
10.1.5 Middle East & Africa VoIP Forecast
10.2 Americas VoIP Forecast by Country (2026-2031)
10.2.1 United States Market VoIP Forecast
10.2.2 Canada Market VoIP Forecast
10.2.3 Mexico Market VoIP Forecast
10.2.4 Brazil Market VoIP Forecast
10.3 APAC VoIP Forecast by Region (2026-2031)
10.3.1 China VoIP Market Forecast
10.3.2 Japan Market VoIP Forecast
10.3.3 Korea Market VoIP Forecast
10.3.4 Southeast Asia Market VoIP Forecast
10.3.5 India Market VoIP Forecast
10.3.6 Australia Market VoIP Forecast
10.4 Europe VoIP Forecast by Country (2026-2031)
10.4.1 Germany Market VoIP Forecast
10.4.2 France Market VoIP Forecast
10.4.3 UK Market VoIP Forecast
10.4.4 Italy Market VoIP Forecast
10.4.5 Russia Market VoIP Forecast
10.5 Middle East & Africa VoIP Forecast by Region (2026-2031)
10.5.1 Egypt Market VoIP Forecast
10.5.2 South Africa Market VoIP Forecast
10.5.3 Israel Market VoIP Forecast
10.5.4 Turkey Market VoIP Forecast
10.6 Global VoIP Forecast by Type (2026-2031)
10.7 Global VoIP Forecast by Application (2026-2031)
10.7.1 GCC Countries Market VoIP Forecast
11 Key Players Analysis
11.1 NTT
11.1.1 NTT Company Information
11.1.2 NTT VoIP Product Offered
11.1.3 NTT VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.1.4 NTT Main Business Overview
11.1.5 NTT Latest Developments
11.2 Comcast
11.2.1 Comcast Company Information
11.2.2 Comcast VoIP Product Offered
11.2.3 Comcast VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.2.4 Comcast Main Business Overview
11.2.5 Comcast Latest Developments
11.3 Orange
11.3.1 Orange Company Information
11.3.2 Orange VoIP Product Offered
11.3.3 Orange VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.3.4 Orange Main Business Overview
11.3.5 Orange Latest Developments
11.4 KT
11.4.1 KT Company Information
11.4.2 KT VoIP Product Offered
11.4.3 KT VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.4.4 KT Main Business Overview
11.4.5 KT Latest Developments
11.5 Charter
11.5.1 Charter Company Information
11.5.2 Charter VoIP Product Offered
11.5.3 Charter VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.5.4 Charter Main Business Overview
11.5.5 Charter Latest Developments
11.6 Microsoft (Skype)
11.6.1 Microsoft (Skype) Company Information
11.6.2 Microsoft (Skype) VoIP Product Offered
11.6.3 Microsoft (Skype) VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.6.4 Microsoft (Skype) Main Business Overview
11.6.5 Microsoft (Skype) Latest Developments
11.7 Cablevision
11.7.1 Cablevision Company Information
11.7.2 Cablevision VoIP Product Offered
11.7.3 Cablevision VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.7.4 Cablevision Main Business Overview
11.7.5 Cablevision Latest Developments
11.8 Verizon
11.8.1 Verizon Company Information
11.8.2 Verizon VoIP Product Offered
11.8.3 Verizon VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.8.4 Verizon Main Business Overview
11.8.5 Verizon Latest Developments
11.9 AT & T
11.9.1 AT & T Company Information
11.9.2 AT & T VoIP Product Offered
11.9.3 AT & T VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.9.4 AT & T Main Business Overview
11.9.5 AT & T Latest Developments
11.10 Vonage
11.10.1 Vonage Company Information
11.10.2 Vonage VoIP Product Offered
11.10.3 Vonage VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.10.4 Vonage Main Business Overview
11.10.5 Vonage Latest Developments
11.11 Cox
11.11.1 Cox Company Information
11.11.2 Cox VoIP Product Offered
11.11.3 Cox VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.11.4 Cox Main Business Overview
11.11.5 Cox Latest Developments
11.12 Telmex
11.12.1 Telmex Company Information
11.12.2 Telmex VoIP Product Offered
11.12.3 Telmex VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.12.4 Telmex Main Business Overview
11.12.5 Telmex Latest Developments
11.13 Time Warner Cable
11.13.1 Time Warner Cable Company Information
11.13.2 Time Warner Cable VoIP Product Offered
11.13.3 Time Warner Cable VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.13.4 Time Warner Cable Main Business Overview
11.13.5 Time Warner Cable Latest Developments
11.14 Numericable-SFR
11.14.1 Numericable-SFR Company Information
11.14.2 Numericable-SFR VoIP Product Offered
11.14.3 Numericable-SFR VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.14.4 Numericable-SFR Main Business Overview
11.14.5 Numericable-SFR Latest Developments
11.15 Rogers
11.15.1 Rogers Company Information
11.15.2 Rogers VoIP Product Offered
11.15.3 Rogers VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.15.4 Rogers Main Business Overview
11.15.5 Rogers Latest Developments
11.16 Sprint
11.16.1 Sprint Company Information
11.16.2 Sprint VoIP Product Offered
11.16.3 Sprint VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.16.4 Sprint Main Business Overview
11.16.5 Sprint Latest Developments
11.17 Liberty Global
11.17.1 Liberty Global Company Information
11.17.2 Liberty Global VoIP Product Offered
11.17.3 Liberty Global VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.17.4 Liberty Global Main Business Overview
11.17.5 Liberty Global Latest Developments
11.18 KDDI
11.18.1 KDDI Company Information
11.18.2 KDDI VoIP Product Offered
11.18.3 KDDI VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.18.4 KDDI Main Business Overview
11.18.5 KDDI Latest Developments
11.19 TalkTalk
11.19.1 TalkTalk Company Information
11.19.2 TalkTalk VoIP Product Offered
11.19.3 TalkTalk VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.19.4 TalkTalk Main Business Overview
11.19.5 TalkTalk Latest Developments
11.20 Shaw Communications
11.20.1 Shaw Communications Company Information
11.20.2 Shaw Communications VoIP Product Offered
11.20.3 Shaw Communications VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.20.4 Shaw Communications Main Business Overview
11.20.5 Shaw Communications Latest Developments
11.21 8x8
11.21.1 8x8 Company Information
11.21.2 8x8 VoIP Product Offered
11.21.3 8x8 VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.21.4 8x8 Main Business Overview
11.21.5 8x8 Latest Developments
11.22 Ring Central
11.22.1 Ring Central Company Information
11.22.2 Ring Central VoIP Product Offered
11.22.3 Ring Central VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.22.4 Ring Central Main Business Overview
11.22.5 Ring Central Latest Developments
11.23 MITEL
11.23.1 MITEL Company Information
11.23.2 MITEL VoIP Product Offered
11.23.3 MITEL VoIP Revenue, Gross Margin and Market Share (2020-2025)
11.23.4 MITEL Main Business Overview
11.23.5 MITEL Latest Developments
12 Research Findings and Conclusion
*If Applicable.