Customer-Generated Content (CGC) Platform is a type of software that helps businesses to collect, manage, and display content created by their customers, such as reviews, ratings, photos, videos, questions, answers, and stories. CGC Platform allows businesses to leverage the power of social proof, word-of-mouth, and user-generated content to build trust, engagement, and loyalty among their customers and prospects. CGC Platform also enables businesses to analyze and optimize their customer-generated content strategy, and integrate it with their marketing and sales channels. CGC Platform aims to help businesses increase their online visibility, customer satisfaction, and conversions.
The global market for Customer-Generated Content (CGC) Platform was estimated to be worth US$ 6653 million in 2023 and is forecast to a readjusted size of US$ 10750 million by 2030 with a CAGR of 7.1% during the forecast period 2024-2030
The industry trend of Customer-Generated Content (CGC) Platform is to provide more advanced and user-friendly tools that can help businesses to create and display engaging and effective content on their website or mobile app in a competitive and dynamic online environment. Some of the key trends are:
Artificial intelligence (AI) and machine learning (ML): AI and ML are being used to enhance the capabilities of CGC Platform by providing more accurate data analysis, automated insights, personalized recommendations, predictive modeling, and adaptive streaming. AI and ML can help businesses to optimize their content for different segments of users based on their behavior patterns, preferences, needs, and goals. For example, Bazaarvoice uses AI to moderate and curate customer-generated content, Yotpo uses ML to generate smart review requests and optimize review conversion rates, PowerReviews uses AI to generate product insights and sentiment analysis, Trustpilot uses ML to detect and remove fake reviews, and Curalate uses AI to create shoppable visual content.
Mobile optimization: Mobile optimization is becoming more important as more users access content through their mobile devices. Mobile optimization involves designing and testing content that is responsive, fast-loading, easy-to-navigate, and user-friendly on mobile screens. Mobile optimization can help businesses to improve their mobile conversion rates by providing a seamless and satisfying mobile experience for their users. For example, StoreRocket uses a mobile-first approach to create and display beautiful and fast store locators, Yotpo offers a mobile SDK that enables businesses to collect and display customer-generated content on their mobile app, MediaShout offers a mobile app that allows churches to control their presentations from their mobile device, Faithlife Proclaim offers a mobile app that allows churches to collaborate on their presentations from their mobile device, and OpenLP offers a mobile app that allows churches to display their presentations on their mobile device.
Customer journey mapping: Customer journey mapping is a technique that helps businesses to understand the steps that users take from the first contact with their content to the final conversion or retention. Customer journey mapping can help businesses to identify the pain points, motivations, emotions, expectations, and feedback of their users at each stage of the journey. Customer journey mapping can help businesses to optimize their content for each stage of the journey by providing relevant content, offers, support, and incentives that can increase user engagement and loyalty. For example, EasyWorship helps churches to create and display presentations that match the theme and mood of their worship service, MediaShout helps churches to create and display presentations that enhance the message and impact of their sermon, Faithlife Proclaim helps churches to create and display presentations that connect with their congregation and community, StoreRocket helps businesses to create and display store locators that attract and guide customers to their physical locations, and Yotpo helps businesses to create and display customer-generated content that builds trust and credibility among customers and prospects.
Report Scope
This report aims to provide a comprehensive presentation of the global market for Customer-Generated Content (CGC) Platform, focusing on the total sales revenue, key companies market share and ranking, together with an analysis of Customer-Generated Content (CGC) Platform by region & country, by Type, and by Application.
The Customer-Generated Content (CGC) Platform market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer-Generated Content (CGC) Platform.
Market Segmentation
By Company
Yotpo
Adobe Experience Manager
TurnTo
Photoslurp
TINT by Filestack
Olapic
Curalate
Stackla
Wyng
Crowdriff
Pixlee
Tagboard
Taggbox
Walls.io
ViralSweep
Segment by Type:
Cloud Based
Web Based
Segment by Application
Large Enterprises
SMEs
By Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Turkey
Saudi Arabia
U.A.E
Chapter Outline
Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 2: Detailed analysis of Customer-Generated Content (CGC) Platform manufacturers competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Revenue of Customer-Generated Content (CGC) Platform in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.
Chapter 6: Revenue of Customer-Generated Content (CGC) Platform in country level. It provides sigmate data by Type, and by Application for each country/region.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.
Chapter 9: Conclusion.
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Market Overview
1.1 Customer-Generated Content (CGC) Platform Product Introduction
1.2 Global Customer-Generated Content (CGC) Platform Market Size Forecast
1.3 Customer-Generated Content (CGC) Platform Market Trends & Drivers
1.3.1 Customer-Generated Content (CGC) Platform Industry Trends
1.3.2 Customer-Generated Content (CGC) Platform Market Drivers & Opportunity
1.3.3 Customer-Generated Content (CGC) Platform Market Challenges
1.3.4 Customer-Generated Content (CGC) Platform Market Restraints
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Competitive Analysis by Company
2.1 Global Customer-Generated Content (CGC) Platform Players Revenue Ranking (2023)
2.2 Global Customer-Generated Content (CGC) Platform Revenue by Company (2019-2024)
2.3 Key Companies Customer-Generated Content (CGC) Platform Manufacturing Base Distribution and Headquarters
2.4 Key Companies Customer-Generated Content (CGC) Platform Product Offered
2.5 Key Companies Time to Begin Mass Production of Customer-Generated Content (CGC) Platform
2.6 Customer-Generated Content (CGC) Platform Market Competitive Analysis
2.6.1 Customer-Generated Content (CGC) Platform Market Concentration Rate (2019-2024)
2.6.2 Global 5 and 10 Largest Companies by Customer-Generated Content (CGC) Platform Revenue in 2023
2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer-Generated Content (CGC) Platform as of 2023)
2.7 Mergers & Acquisitions, Expansion
3 Segmentation by Type
3.1 Introduction by Type
3.1.1 Cloud Based
3.1.2 Web Based
3.2 Global Customer-Generated Content (CGC) Platform Sales Value by Type
3.2.1 Global Customer-Generated Content (CGC) Platform Sales Value by Type (2019 VS 2023 VS 2030)
3.2.2 Global Customer-Generated Content (CGC) Platform Sales Value, by Type (2019-2030)
3.2.3 Global Customer-Generated Content (CGC) Platform Sales Value, by Type (%) (2019-2030)
4 Segmentation by Application
4.1 Introduction by Application
4.1.1 Large Enterprises
4.1.2 SMEs
4.2 Global Customer-Generated Content (CGC) Platform Sales Value by Application
4.2.1 Global Customer-Generated Content (CGC) Platform Sales Value by Application (2019 VS 2023 VS 2030)
4.2.2 Global Customer-Generated Content (CGC) Platform Sales Value, by Application (2019-2030)
4.2.3 Global Customer-Generated Content (CGC) Platform Sales Value, by Application (%) (2019-2030)
5 Segmentation by Region
5.1 Global Customer-Generated Content (CGC) Platform Sales Value by Region
5.1.1 Global Customer-Generated Content (CGC) Platform Sales Value by Region: 2019 VS 2023 VS 2030
5.1.2 Global Customer-Generated Content (CGC) Platform Sales Value by Region (2019-2024)
5.1.3 Global Customer-Generated Content (CGC) Platform Sales Value by Region (2025-2030)
5.1.4 Global Customer-Generated Content (CGC) Platform Sales Value by Region (%), (2019-2030)
5.2 North America
5.2.1 North America Customer-Generated Content (CGC) Platform Sales Value, 2019-2030
5.2.2 North America Customer-Generated Content (CGC) Platform Sales Value by Country (%), 2023 VS 2030
5.3 Europe
5.3.1 Europe Customer-Generated Content (CGC) Platform Sales Value, 2019-2030
5.3.2 Europe Customer-Generated Content (CGC) Platform Sales Value by Country (%), 2023 VS 2030
5.4 Asia Pacific
5.4.1 Asia Pacific Customer-Generated Content (CGC) Platform Sales Value, 2019-2030
5.4.2 Asia Pacific Customer-Generated Content (CGC) Platform Sales Value by Country (%), 2023 VS 2030
5.5 South America
5.5.1 South America Customer-Generated Content (CGC) Platform Sales Value, 2019-2030
5.5.2 South America Customer-Generated Content (CGC) Platform Sales Value by Country (%), 2023 VS 2030
5.6 Middle East & Africa
5.6.1 Middle East & Africa Customer-Generated Content (CGC) Platform Sales Value, 2019-2030
5.6.2 Middle East & Africa Customer-Generated Content (CGC) Platform Sales Value by Country (%), 2023 VS 2030
6 Segmentation by Key Countries/Regions
6.1 Key Countries/Regions Customer-Generated Content (CGC) Platform Sales Value Growth Trends, 2019 VS 2023 VS 2030
6.2 Key Countries/Regions Customer-Generated Content (CGC) Platform Sales Value
6.3 United States
6.3.1 United States Customer-Generated Content (CGC) Platform Sales Value, 2019-2030
6.3.2 United States Customer-Generated Content (CGC) Platform Sales Value by Type (%), 2023 VS 2030
6.3.3 United States Customer-Generated Content (CGC) Platform Sales Value by Application, 2023 VS 2030
6.4 Europe
6.4.1 Europe Customer-Generated Content (CGC) Platform Sales Value, 2019-2030
6.4.2 Europe Customer-Generated Content (CGC) Platform Sales Value by Type (%), 2023 VS 2030
6.4.3 Europe Customer-Generated Content (CGC) Platform Sales Value by Application, 2023 VS 2030
6.5 China
6.5.1 China Customer-Generated Content (CGC) Platform Sales Value, 2019-2030
6.5.2 China Customer-Generated Content (CGC) Platform Sales Value by Type (%), 2023 VS 2030
6.5.3 China Customer-Generated Content (CGC) Platform Sales Value by Application, 2023 VS 2030
6.6 Japan
6.6.1 Japan Customer-Generated Content (CGC) Platform Sales Value, 2019-2030
6.6.2 Japan Customer-Generated Content (CGC) Platform Sales Value by Type (%), 2023 VS 2030
6.6.3 Japan Customer-Generated Content (CGC) Platform Sales Value by Application, 2023 VS 2030
6.7 South Korea
6.7.1 South Korea Customer-Generated Content (CGC) Platform Sales Value, 2019-2030
6.7.2 South Korea Customer-Generated Content (CGC) Platform Sales Value by Type (%), 2023 VS 2030
6.7.3 South Korea Customer-Generated Content (CGC) Platform Sales Value by Application, 2023 VS 2030
6.8 Southeast Asia
6.8.1 Southeast Asia Customer-Generated Content (CGC) Platform Sales Value, 2019-2030
6.8.2 Southeast Asia Customer-Generated Content (CGC) Platform Sales Value by Type (%), 2023 VS 2030
6.8.3 Southeast Asia Customer-Generated Content (CGC) Platform Sales Value by Application, 2023 VS 2030
6.9 India
6.9.1 India Customer-Generated Content (CGC) Platform Sales Value, 2019-2030
6.9.2 India Customer-Generated Content (CGC) Platform Sales Value by Type (%), 2023 VS 2030
6.9.3 India Customer-Generated Content (CGC) Platform Sales Value by Application, 2023 VS 2030
7 Company Profiles
7.1 Yotpo
7.1.1 Yotpo Profile
7.1.2 Yotpo Main Business
7.1.3 Yotpo Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.1.4 Yotpo Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.1.5 Yotpo Recent Developments
7.2 Adobe Experience Manager
7.2.1 Adobe Experience Manager Profile
7.2.2 Adobe Experience Manager Main Business
7.2.3 Adobe Experience Manager Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.2.4 Adobe Experience Manager Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.2.5 Adobe Experience Manager Recent Developments
7.3 TurnTo
7.3.1 TurnTo Profile
7.3.2 TurnTo Main Business
7.3.3 TurnTo Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.3.4 TurnTo Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.3.5 Photoslurp Recent Developments
7.4 Photoslurp
7.4.1 Photoslurp Profile
7.4.2 Photoslurp Main Business
7.4.3 Photoslurp Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.4.4 Photoslurp Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.4.5 Photoslurp Recent Developments
7.5 TINT by Filestack
7.5.1 TINT by Filestack Profile
7.5.2 TINT by Filestack Main Business
7.5.3 TINT by Filestack Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.5.4 TINT by Filestack Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.5.5 TINT by Filestack Recent Developments
7.6 Olapic
7.6.1 Olapic Profile
7.6.2 Olapic Main Business
7.6.3 Olapic Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.6.4 Olapic Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.6.5 Olapic Recent Developments
7.7 Curalate
7.7.1 Curalate Profile
7.7.2 Curalate Main Business
7.7.3 Curalate Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.7.4 Curalate Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.7.5 Curalate Recent Developments
7.8 Stackla
7.8.1 Stackla Profile
7.8.2 Stackla Main Business
7.8.3 Stackla Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.8.4 Stackla Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.8.5 Stackla Recent Developments
7.9 Wyng
7.9.1 Wyng Profile
7.9.2 Wyng Main Business
7.9.3 Wyng Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.9.4 Wyng Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.9.5 Wyng Recent Developments
7.10 Crowdriff
7.10.1 Crowdriff Profile
7.10.2 Crowdriff Main Business
7.10.3 Crowdriff Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.10.4 Crowdriff Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.10.5 Crowdriff Recent Developments
7.11 Pixlee
7.11.1 Pixlee Profile
7.11.2 Pixlee Main Business
7.11.3 Pixlee Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.11.4 Pixlee Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.11.5 Pixlee Recent Developments
7.12 Tagboard
7.12.1 Tagboard Profile
7.12.2 Tagboard Main Business
7.12.3 Tagboard Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.12.4 Tagboard Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.12.5 Tagboard Recent Developments
7.13 Taggbox
7.13.1 Taggbox Profile
7.13.2 Taggbox Main Business
7.13.3 Taggbox Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.13.4 Taggbox Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.13.5 Taggbox Recent Developments
7.14 Walls.io
7.14.1 Walls.io Profile
7.14.2 Walls.io Main Business
7.14.3 Walls.io Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.14.4 Walls.io Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.14.5 Walls.io Recent Developments
7.15 ViralSweep
7.15.1 ViralSweep Profile
7.15.2 ViralSweep Main Business
7.15.3 ViralSweep Customer-Generated Content (CGC) Platform Products, Services and Solutions
7.15.4 ViralSweep Customer-Generated Content (CGC) Platform Revenue (US$ Million) & (2019-2024)
7.15.5 ViralSweep Recent Developments
8 Industry Chain Analysis
8.1 Customer-Generated Content (CGC) Platform Industrial Chain
8.2 Customer-Generated Content (CGC) Platform Upstream Analysis
8.2.1 Key Raw Materials
8.2.2 Raw Materials Key Suppliers
8.2.3 Manufacturing Cost Structure
8.3 Midstream Analysis
8.4 Downstream Analysis (Customers Analysis)
8.5 Sales Model and Sales Channels
8.5.1 Customer-Generated Content (CGC) Platform Sales Model
8.5.2 Sales Channel
8.5.3 Customer-Generated Content (CGC) Platform Distributors
9 Research Findings and Conclusion
10 Appendix
10.1 Research Methodology
10.1.1 Methodology/Research Approach
10.1.2 Data Source
10.2 Author Details
10.3 Disclaimer
Yotpo
Adobe Experience Manager
TurnTo
Photoslurp
TINT by Filestack
Olapic
Curalate
Stackla
Wyng
Crowdriff
Pixlee
Tagboard
Taggbox
Walls.io
ViralSweep
听
听
*If Applicable.
