On-Demand Delivery Software is a type of software delivery model that is deployed and managed on a vendor鈥檚 cloud computing infrastructure and accessed by users over the Internet as and when required. On-Demand Delivery Software enables a user/organization to subscribe to software on a pay-as-you-go, monthly billing method. On-Demand Delivery Software can be used for various purposes, such as food delivery, grocery delivery, catering delivery, restaurant delivery/takeout, parcel delivery, and more.
The global market for On-Demand Delivery Software was estimated to be worth US$ 448 million in 2023 and is forecast to a readjusted size of US$ 827.9 million by 2030 with a CAGR of 9.0% during the forecast period 2024-2030
The industry trend of On-Demand Delivery Software is rapidly evolving, especially in the wake of the COVID-19 pandemic. Some of the key trends are:
Contactless ordering, payment, and pickup technology: Customers are increasingly preferring contactless options for ordering, paying, and picking up their food orders, as they offer convenience, safety, and hygiene. Restaurants are adopting technologies such as QR codes, Bluetooth, wireless sensors, and smartphone apps to enable contactless transactions.
Online table bookings: Customers are also opting for online table bookings to avoid waiting in queues and ensure social distancing at restaurants. Restaurants are using platforms such as OpenTable, Resy, Yelp Reservations, and Bookatable to manage their online reservations and optimize their seating capacity.
Auto kitchen operations and processes: Restaurants are leveraging automation and artificial intelligence to streamline their kitchen operations and processes, such as inventory management, order preparation, quality control, waste reduction, and delivery coordination. Examples of such technologies include Kitchen United Mix, CloudKitchens, REEF Technology, Rebel Foods, and Spyce.
Technology that reduces waste: Restaurants are also adopting technology that helps them reduce food waste and save costs, such as smart bins, sensors, cameras, analytics software, and mobile apps 6. Examples of such technologies include Winnow Solutions, Leanpath, Too Good To Go, Olio, and Karma.
Technology that simplifies complex loyalty programs: Restaurants are using technology that simplifies the design and implementation of complex loyalty programs that reward customers for their repeat purchases and referrals. Examples of such technologies include LevelUp, Thanx, Punchh, LoyalZoo, and LoyaltyPlant.
Smartphone bill splitting and payment software: Customers are using smartphone apps that allow them to split bills and pay for their orders with ease, without having to deal with cash or cards. Examples of such apps include Splitwise, Venmo, PayPal, Square Cash, and Zelle.
Enhanced hygiene and safety practices: Restaurants are enhancing their hygiene and safety practices to comply with the health guidelines and regulations amid the pandemic. They are using technology such as digital menus, sanitizing stations, temperature scanners, contact tracing apps, and personal protective equipment to ensure the well-being of their staff and customers.
QR code technology: QR codes are becoming a popular tool for restaurants to offer various services to their customers, such as digital menus, online ordering, payment options, feedback forms, loyalty programs, and more. QR codes are easy to use, scanable by any smartphone camera or app. They also reduce the need for physical contact and paper waste.
Bluetooth and wireless sensors: Bluetooth and wireless sensors are also being used by restaurants to enhance their customer experience and operational efficiency. For example, restaurants can use Bluetooth beacons to send personalized offers and promotions to customers who are nearby or inside their premises. They can also use wireless sensors to monitor the temperature, humidity, and freshness of their food items and alert them when they need to be replenished or discarded.
Multiple orders from different stores in one delivery: Customers are increasingly looking for more variety and convenience in their food delivery options, such as ordering from multiple stores or cuisines in one delivery. Delivery platforms are catering to this demand by offering features such as group ordering, mix-and-match options, and multi-stop deliveries. Examples of such platforms include DoorDash, Uber Eats, Grubhub, and Postmates.
On-Demand Delivery Subscriptions: Customers are also opting for on-demand delivery subscriptions that offer them unlimited or discounted deliveries for a fixed monthly or annual fee. Delivery platforms are offering such subscriptions to increase their customer loyalty, retention, and frequency of orders. Examples of such subscriptions include DoorDash DashPass, Uber Eats Eats Pass, Grubhub+ , and Postmates Unlimited.
A shift in spends from restaurants to grocery stores: Customers are spending more on grocery delivery than on restaurant delivery, as they prefer to cook at home or stock up on essentials amid the pandemic. Grocery delivery platforms are experiencing a surge in demand and expanding their offerings to include fresh produce, prepared meals, alcohol, and more . Examples of such platforms include Instacart, Shipt, goPuff, Amazon Fresh, and Walmart Grocery.
Boosted on-demand parcel delivery: Customers are also using on-demand parcel delivery platforms to send and receive packages, gifts, documents, and other items within the same day or hour. On-demand parcel delivery platforms are providing fast, convenient, and affordable services to customers and businesses alike. Examples of such platforms include Roadie, Deliv, Lalamove, Uber Connect, and FedEx SameDay City .
Report Scope
This report aims to provide a comprehensive presentation of the global market for On-Demand Delivery Software, focusing on the total sales revenue, key companies market share and ranking, together with an analysis of On-Demand Delivery Software by region & country, by Type, and by Application.
The On-Demand Delivery Software market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding On-Demand Delivery Software.
Market Segmentation
By Company
Instacart
Shipt
Burpy
FreshDirect
EAT Club
ezCaters
Fooda
Uber Eats
Postmates
Grubhub
Swiggy
Zomato
DoorDash
Seamless
Segment by Type:
Cloud Based
Web Based
Segment by Application
Large Enterprises
SMEs
By Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Turkey
Saudi Arabia
U.A.E
Chapter Outline
Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 2: Detailed analysis of On-Demand Delivery Software manufacturers competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Revenue of On-Demand Delivery Software in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.
Chapter 6: Revenue of On-Demand Delivery Software in country level. It provides sigmate data by Type, and by Application for each country/region.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.
Chapter 9: Conclusion.
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1 Market Overview
1.1 On-Demand Delivery Software Product Introduction
1.2 Global On-Demand Delivery Software Market Size Forecast
1.3 On-Demand Delivery Software Market Trends & Drivers
1.3.1 On-Demand Delivery Software Industry Trends
1.3.2 On-Demand Delivery Software Market Drivers & Opportunity
1.3.3 On-Demand Delivery Software Market Challenges
1.3.4 On-Demand Delivery Software Market Restraints
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Competitive Analysis by Company
2.1 Global On-Demand Delivery Software Players Revenue Ranking (2023)
2.2 Global On-Demand Delivery Software Revenue by Company (2019-2024)
2.3 Key Companies On-Demand Delivery Software Manufacturing Base Distribution and Headquarters
2.4 Key Companies On-Demand Delivery Software Product Offered
2.5 Key Companies Time to Begin Mass Production of On-Demand Delivery Software
2.6 On-Demand Delivery Software Market Competitive Analysis
2.6.1 On-Demand Delivery Software Market Concentration Rate (2019-2024)
2.6.2 Global 5 and 10 Largest Companies by On-Demand Delivery Software Revenue in 2023
2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in On-Demand Delivery Software as of 2023)
2.7 Mergers & Acquisitions, Expansion
3 Segmentation by Type
3.1 Introduction by Type
3.1.1 Cloud Based
3.1.2 Web Based
3.2 Global On-Demand Delivery Software Sales Value by Type
3.2.1 Global On-Demand Delivery Software Sales Value by Type (2019 VS 2023 VS 2030)
3.2.2 Global On-Demand Delivery Software Sales Value, by Type (2019-2030)
3.2.3 Global On-Demand Delivery Software Sales Value, by Type (%) (2019-2030)
4 Segmentation by Application
4.1 Introduction by Application
4.1.1 Large Enterprises
4.1.2 SMEs
4.2 Global On-Demand Delivery Software Sales Value by Application
4.2.1 Global On-Demand Delivery Software Sales Value by Application (2019 VS 2023 VS 2030)
4.2.2 Global On-Demand Delivery Software Sales Value, by Application (2019-2030)
4.2.3 Global On-Demand Delivery Software Sales Value, by Application (%) (2019-2030)
5 Segmentation by Region
5.1 Global On-Demand Delivery Software Sales Value by Region
5.1.1 Global On-Demand Delivery Software Sales Value by Region: 2019 VS 2023 VS 2030
5.1.2 Global On-Demand Delivery Software Sales Value by Region (2019-2024)
5.1.3 Global On-Demand Delivery Software Sales Value by Region (2025-2030)
5.1.4 Global On-Demand Delivery Software Sales Value by Region (%), (2019-2030)
5.2 North America
5.2.1 North America On-Demand Delivery Software Sales Value, 2019-2030
5.2.2 North America On-Demand Delivery Software Sales Value by Country (%), 2023 VS 2030
5.3 Europe
5.3.1 Europe On-Demand Delivery Software Sales Value, 2019-2030
5.3.2 Europe On-Demand Delivery Software Sales Value by Country (%), 2023 VS 2030
5.4 Asia Pacific
5.4.1 Asia Pacific On-Demand Delivery Software Sales Value, 2019-2030
5.4.2 Asia Pacific On-Demand Delivery Software Sales Value by Country (%), 2023 VS 2030
5.5 South America
5.5.1 South America On-Demand Delivery Software Sales Value, 2019-2030
5.5.2 South America On-Demand Delivery Software Sales Value by Country (%), 2023 VS 2030
5.6 Middle East & Africa
5.6.1 Middle East & Africa On-Demand Delivery Software Sales Value, 2019-2030
5.6.2 Middle East & Africa On-Demand Delivery Software Sales Value by Country (%), 2023 VS 2030
6 Segmentation by Key Countries/Regions
6.1 Key Countries/Regions On-Demand Delivery Software Sales Value Growth Trends, 2019 VS 2023 VS 2030
6.2 Key Countries/Regions On-Demand Delivery Software Sales Value
6.3 United States
6.3.1 United States On-Demand Delivery Software Sales Value, 2019-2030
6.3.2 United States On-Demand Delivery Software Sales Value by Type (%), 2023 VS 2030
6.3.3 United States On-Demand Delivery Software Sales Value by Application, 2023 VS 2030
6.4 Europe
6.4.1 Europe On-Demand Delivery Software Sales Value, 2019-2030
6.4.2 Europe On-Demand Delivery Software Sales Value by Type (%), 2023 VS 2030
6.4.3 Europe On-Demand Delivery Software Sales Value by Application, 2023 VS 2030
6.5 China
6.5.1 China On-Demand Delivery Software Sales Value, 2019-2030
6.5.2 China On-Demand Delivery Software Sales Value by Type (%), 2023 VS 2030
6.5.3 China On-Demand Delivery Software Sales Value by Application, 2023 VS 2030
6.6 Japan
6.6.1 Japan On-Demand Delivery Software Sales Value, 2019-2030
6.6.2 Japan On-Demand Delivery Software Sales Value by Type (%), 2023 VS 2030
6.6.3 Japan On-Demand Delivery Software Sales Value by Application, 2023 VS 2030
6.7 South Korea
6.7.1 South Korea On-Demand Delivery Software Sales Value, 2019-2030
6.7.2 South Korea On-Demand Delivery Software Sales Value by Type (%), 2023 VS 2030
6.7.3 South Korea On-Demand Delivery Software Sales Value by Application, 2023 VS 2030
6.8 Southeast Asia
6.8.1 Southeast Asia On-Demand Delivery Software Sales Value, 2019-2030
6.8.2 Southeast Asia On-Demand Delivery Software Sales Value by Type (%), 2023 VS 2030
6.8.3 Southeast Asia On-Demand Delivery Software Sales Value by Application, 2023 VS 2030
6.9 India
6.9.1 India On-Demand Delivery Software Sales Value, 2019-2030
6.9.2 India On-Demand Delivery Software Sales Value by Type (%), 2023 VS 2030
6.9.3 India On-Demand Delivery Software Sales Value by Application, 2023 VS 2030
7 Company Profiles
7.1 Instacart
7.1.1 Instacart Profile
7.1.2 Instacart Main Business
7.1.3 Instacart On-Demand Delivery Software Products, Services and Solutions
7.1.4 Instacart On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.1.5 Instacart Recent Developments
7.2 Shipt
7.2.1 Shipt Profile
7.2.2 Shipt Main Business
7.2.3 Shipt On-Demand Delivery Software Products, Services and Solutions
7.2.4 Shipt On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.2.5 Shipt Recent Developments
7.3 Burpy
7.3.1 Burpy Profile
7.3.2 Burpy Main Business
7.3.3 Burpy On-Demand Delivery Software Products, Services and Solutions
7.3.4 Burpy On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.3.5 FreshDirect Recent Developments
7.4 FreshDirect
7.4.1 FreshDirect Profile
7.4.2 FreshDirect Main Business
7.4.3 FreshDirect On-Demand Delivery Software Products, Services and Solutions
7.4.4 FreshDirect On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.4.5 FreshDirect Recent Developments
7.5 EAT Club
7.5.1 EAT Club Profile
7.5.2 EAT Club Main Business
7.5.3 EAT Club On-Demand Delivery Software Products, Services and Solutions
7.5.4 EAT Club On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.5.5 EAT Club Recent Developments
7.6 ezCaters
7.6.1 ezCaters Profile
7.6.2 ezCaters Main Business
7.6.3 ezCaters On-Demand Delivery Software Products, Services and Solutions
7.6.4 ezCaters On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.6.5 ezCaters Recent Developments
7.7 Fooda
7.7.1 Fooda Profile
7.7.2 Fooda Main Business
7.7.3 Fooda On-Demand Delivery Software Products, Services and Solutions
7.7.4 Fooda On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.7.5 Fooda Recent Developments
7.8 Uber Eats
7.8.1 Uber Eats Profile
7.8.2 Uber Eats Main Business
7.8.3 Uber Eats On-Demand Delivery Software Products, Services and Solutions
7.8.4 Uber Eats On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.8.5 Uber Eats Recent Developments
7.9 Postmates
7.9.1 Postmates Profile
7.9.2 Postmates Main Business
7.9.3 Postmates On-Demand Delivery Software Products, Services and Solutions
7.9.4 Postmates On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.9.5 Postmates Recent Developments
7.10 Grubhub
7.10.1 Grubhub Profile
7.10.2 Grubhub Main Business
7.10.3 Grubhub On-Demand Delivery Software Products, Services and Solutions
7.10.4 Grubhub On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.10.5 Grubhub Recent Developments
7.11 Swiggy
7.11.1 Swiggy Profile
7.11.2 Swiggy Main Business
7.11.3 Swiggy On-Demand Delivery Software Products, Services and Solutions
7.11.4 Swiggy On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.11.5 Swiggy Recent Developments
7.12 Zomato
7.12.1 Zomato Profile
7.12.2 Zomato Main Business
7.12.3 Zomato On-Demand Delivery Software Products, Services and Solutions
7.12.4 Zomato On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.12.5 Zomato Recent Developments
7.13 DoorDash
7.13.1 DoorDash Profile
7.13.2 DoorDash Main Business
7.13.3 DoorDash On-Demand Delivery Software Products, Services and Solutions
7.13.4 DoorDash On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.13.5 DoorDash Recent Developments
7.14 Seamless
7.14.1 Seamless Profile
7.14.2 Seamless Main Business
7.14.3 Seamless On-Demand Delivery Software Products, Services and Solutions
7.14.4 Seamless On-Demand Delivery Software Revenue (US$ Million) & (2019-2024)
7.14.5 Seamless Recent Developments
8 Industry Chain Analysis
8.1 On-Demand Delivery Software Industrial Chain
8.2 On-Demand Delivery Software Upstream Analysis
8.2.1 Key Raw Materials
8.2.2 Raw Materials Key Suppliers
8.2.3 Manufacturing Cost Structure
8.3 Midstream Analysis
8.4 Downstream Analysis (Customers Analysis)
8.5 Sales Model and Sales Channels
8.5.1 On-Demand Delivery Software Sales Model
8.5.2 Sales Channel
8.5.3 On-Demand Delivery Software Distributors
9 Research Findings and Conclusion
10 Appendix
10.1 Research Methodology
10.1.1 Methodology/Research Approach
10.1.2 Data Source
10.2 Author Details
10.3 Disclaimer
Instacart
Shipt
Burpy
FreshDirect
EAT Club
ezCaters
Fooda
Uber Eats
Postmates
Grubhub
Swiggy
Zomato
DoorDash
Seamless
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*If Applicable.
