Field service management (FSM) is a discrete market within the broader customer service and support software market. Field service providers (FSPs) typically dispatch technicians to remote locations to provide installation, repair or maintenance services for equipment or systems. They may manage, maintain and monitor these assets under a predefined service or maintenance contract. FSM products operate across multiple communication channels: websites, supply chain solutions, third-party service-brokering solutions and analytics. FSM applications provide capabilities to: manage demand, plan work, inform and enable technicians, debrief work orders, and perform analysis and integration.
The global market for Field Service Scheduling and Management (FSM) Software was estimated to be worth US$ million in 2023 and is forecast to a readjusted size of US$ million by 2030 with a CAGR of % during the forecast period 2024-2030.
North American market for Field Service Scheduling and Management (FSM) Software was valued at $ million in 2023 and will reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Field Service Scheduling and Management (FSM) Software was valued at $ million in 2023 and will reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Europe market for Field Service Scheduling and Management (FSM) Software was valued at $ million in 2023 and will reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global key companies of Field Service Scheduling and Management (FSM) Software include IFS, Microsoft, GoMoCha, ServiceMax, Salesforce, Oracle, ClickSoftware, Praxedo and Ducont, etc. In 2023, the global five largest players hold a share approximately % in terms of revenue.
Report Scope
This report aims to provide a comprehensive presentation of the global market for Field Service Scheduling and Management (FSM) Software, focusing on the total sales revenue, key companies market share and ranking, together with an analysis of Field Service Scheduling and Management (FSM) Software by region & country, by Type, and by Application.
The Field Service Scheduling and Management (FSM) Software market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Field Service Scheduling and Management (FSM) Software.
Market Segmentation
By Company
IFS
Microsoft
GoMoCha
ServiceMax
Salesforce
Oracle
ClickSoftware
Praxedo
Ducont
Arris
SAP
MSI Data
WorkWave
Mobile Reach
Segment by Type:
Cloud-Based
On-Premises
Segment by Application
Large Enterprises(1000+ Users)
Medium-Sized Enterprise(499-1000 Users)
Small Enterprises(1-499 Users)
By Region
North America
United States
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Turkey
Saudi Arabia
UAE
Chapter Outline
Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 2: Detailed analysis of Field Service Scheduling and Management (FSM) Software manufacturers competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Revenue of Field Service Scheduling and Management (FSM) Software in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.
Chapter 6: Revenue of Field Service Scheduling and Management (FSM) Software in country level. It provides sigmate data by Type, and by Application for each country/region.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.
Chapter 9: Conclusion.
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1 Market Overview
1.1 Field Service Scheduling and Management (FSM) Software Product Introduction
1.2 Global Field Service Scheduling and Management (FSM) Software Market Size Forecast
1.3 Field Service Scheduling and Management (FSM) Software Market Trends & Drivers
1.3.1 Field Service Scheduling and Management (FSM) Software Industry Trends
1.3.2 Field Service Scheduling and Management (FSM) Software Market Drivers & Opportunity
1.3.3 Field Service Scheduling and Management (FSM) Software Market Challenges
1.3.4 Field Service Scheduling and Management (FSM) Software Market Restraints
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Competitive Analysis by Company
2.1 Global Field Service Scheduling and Management (FSM) Software Players Revenue Ranking (2023)
2.2 Global Field Service Scheduling and Management (FSM) Software Revenue by Company (2019-2024)
2.3 Key Companies Field Service Scheduling and Management (FSM) Software Manufacturing Base Distribution and Headquarters
2.4 Key Companies Field Service Scheduling and Management (FSM) Software Product Offered
2.5 Key Companies Time to Begin Mass Production of Field Service Scheduling and Management (FSM) Software
2.6 Field Service Scheduling and Management (FSM) Software Market Competitive Analysis
2.6.1 Field Service Scheduling and Management (FSM) Software Market Concentration Rate (2019-2024)
2.6.2 Global 5 and 10 Largest Companies by Field Service Scheduling and Management (FSM) Software Revenue in 2023
2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Field Service Scheduling and Management (FSM) Software as of 2023)
2.7 Mergers & Acquisitions, Expansion
3 Segmentation by Type
3.1 Introduction by Type
3.1.1 Cloud-Based
3.1.2 On-Premises
3.2 Global Field Service Scheduling and Management (FSM) Software Sales Value by Type
3.2.1 Global Field Service Scheduling and Management (FSM) Software Sales Value by Type (2019 VS 2023 VS 2030)
3.2.2 Global Field Service Scheduling and Management (FSM) Software Sales Value, by Type (2019-2030)
3.2.3 Global Field Service Scheduling and Management (FSM) Software Sales Value, by Type (%) (2019-2030)
4 Segmentation by Application
4.1 Introduction by Application
4.1.1 Large Enterprises(1000+ Users)
4.1.2 Medium-Sized Enterprise(499-1000 Users)
4.1.3 Small Enterprises(1-499 Users)
4.2 Global Field Service Scheduling and Management (FSM) Software Sales Value by Application
4.2.1 Global Field Service Scheduling and Management (FSM) Software Sales Value by Application (2019 VS 2023 VS 2030)
4.2.2 Global Field Service Scheduling and Management (FSM) Software Sales Value, by Application (2019-2030)
4.2.3 Global Field Service Scheduling and Management (FSM) Software Sales Value, by Application (%) (2019-2030)
5 Segmentation by Region
5.1 Global Field Service Scheduling and Management (FSM) Software Sales Value by Region
5.1.1 Global Field Service Scheduling and Management (FSM) Software Sales Value by Region: 2019 VS 2023 VS 2030
5.1.2 Global Field Service Scheduling and Management (FSM) Software Sales Value by Region (2019-2024)
5.1.3 Global Field Service Scheduling and Management (FSM) Software Sales Value by Region (2025-2030)
5.1.4 Global Field Service Scheduling and Management (FSM) Software Sales Value by Region (%), (2019-2030)
5.2 North America
5.2.1 North America Field Service Scheduling and Management (FSM) Software Sales Value, 2019-2030
5.2.2 North America Field Service Scheduling and Management (FSM) Software Sales Value by Country (%), 2023 VS 2030
5.3 Europe
5.3.1 Europe Field Service Scheduling and Management (FSM) Software Sales Value, 2019-2030
5.3.2 Europe Field Service Scheduling and Management (FSM) Software Sales Value by Country (%), 2023 VS 2030
5.4 Asia Pacific
5.4.1 Asia Pacific Field Service Scheduling and Management (FSM) Software Sales Value, 2019-2030
5.4.2 Asia Pacific Field Service Scheduling and Management (FSM) Software Sales Value by Country (%), 2023 VS 2030
5.5 South America
5.5.1 South America Field Service Scheduling and Management (FSM) Software Sales Value, 2019-2030
5.5.2 South America Field Service Scheduling and Management (FSM) Software Sales Value by Country (%), 2023 VS 2030
5.6 Middle East & Africa
5.6.1 Middle East & Africa Field Service Scheduling and Management (FSM) Software Sales Value, 2019-2030
5.6.2 Middle East & Africa Field Service Scheduling and Management (FSM) Software Sales Value by Country (%), 2023 VS 2030
6 Segmentation by Key Countries/Regions
6.1 Key Countries/Regions Field Service Scheduling and Management (FSM) Software Sales Value Growth Trends, 2019 VS 2023 VS 2030
6.2 Key Countries/Regions Field Service Scheduling and Management (FSM) Software Sales Value
6.3 United States
6.3.1 United States Field Service Scheduling and Management (FSM) Software Sales Value, 2019-2030
6.3.2 United States Field Service Scheduling and Management (FSM) Software Sales Value by Type (%), 2023 VS 2030
6.3.3 United States Field Service Scheduling and Management (FSM) Software Sales Value by Application, 2023 VS 2030
6.4 Europe
6.4.1 Europe Field Service Scheduling and Management (FSM) Software Sales Value, 2019-2030
6.4.2 Europe Field Service Scheduling and Management (FSM) Software Sales Value by Type (%), 2023 VS 2030
6.4.3 Europe Field Service Scheduling and Management (FSM) Software Sales Value by Application, 2023 VS 2030
6.5 China
6.5.1 China Field Service Scheduling and Management (FSM) Software Sales Value, 2019-2030
6.5.2 China Field Service Scheduling and Management (FSM) Software Sales Value by Type (%), 2023 VS 2030
6.5.3 China Field Service Scheduling and Management (FSM) Software Sales Value by Application, 2023 VS 2030
6.6 Japan
6.6.1 Japan Field Service Scheduling and Management (FSM) Software Sales Value, 2019-2030
6.6.2 Japan Field Service Scheduling and Management (FSM) Software Sales Value by Type (%), 2023 VS 2030
6.6.3 Japan Field Service Scheduling and Management (FSM) Software Sales Value by Application, 2023 VS 2030
6.7 South Korea
6.7.1 South Korea Field Service Scheduling and Management (FSM) Software Sales Value, 2019-2030
6.7.2 South Korea Field Service Scheduling and Management (FSM) Software Sales Value by Type (%), 2023 VS 2030
6.7.3 South Korea Field Service Scheduling and Management (FSM) Software Sales Value by Application, 2023 VS 2030
6.8 Southeast Asia
6.8.1 Southeast Asia Field Service Scheduling and Management (FSM) Software Sales Value, 2019-2030
6.8.2 Southeast Asia Field Service Scheduling and Management (FSM) Software Sales Value by Type (%), 2023 VS 2030
6.8.3 Southeast Asia Field Service Scheduling and Management (FSM) Software Sales Value by Application, 2023 VS 2030
6.9 India
6.9.1 India Field Service Scheduling and Management (FSM) Software Sales Value, 2019-2030
6.9.2 India Field Service Scheduling and Management (FSM) Software Sales Value by Type (%), 2023 VS 2030
6.9.3 India Field Service Scheduling and Management (FSM) Software Sales Value by Application, 2023 VS 2030
7 Company Profiles
7.1 IFS
7.1.1 IFS Profile
7.1.2 IFS Main Business
7.1.3 IFS Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.1.4 IFS Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.1.5 IFS Recent Developments
7.2 Microsoft
7.2.1 Microsoft Profile
7.2.2 Microsoft Main Business
7.2.3 Microsoft Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.2.4 Microsoft Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.2.5 Microsoft Recent Developments
7.3 GoMoCha
7.3.1 GoMoCha Profile
7.3.2 GoMoCha Main Business
7.3.3 GoMoCha Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.3.4 GoMoCha Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.3.5 ServiceMax Recent Developments
7.4 ServiceMax
7.4.1 ServiceMax Profile
7.4.2 ServiceMax Main Business
7.4.3 ServiceMax Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.4.4 ServiceMax Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.4.5 ServiceMax Recent Developments
7.5 Salesforce
7.5.1 Salesforce Profile
7.5.2 Salesforce Main Business
7.5.3 Salesforce Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.5.4 Salesforce Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.5.5 Salesforce Recent Developments
7.6 Oracle
7.6.1 Oracle Profile
7.6.2 Oracle Main Business
7.6.3 Oracle Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.6.4 Oracle Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.6.5 Oracle Recent Developments
7.7 ClickSoftware
7.7.1 ClickSoftware Profile
7.7.2 ClickSoftware Main Business
7.7.3 ClickSoftware Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.7.4 ClickSoftware Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.7.5 ClickSoftware Recent Developments
7.8 Praxedo
7.8.1 Praxedo Profile
7.8.2 Praxedo Main Business
7.8.3 Praxedo Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.8.4 Praxedo Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.8.5 Praxedo Recent Developments
7.9 Ducont
7.9.1 Ducont Profile
7.9.2 Ducont Main Business
7.9.3 Ducont Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.9.4 Ducont Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.9.5 Ducont Recent Developments
7.10 Arris
7.10.1 Arris Profile
7.10.2 Arris Main Business
7.10.3 Arris Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.10.4 Arris Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.10.5 Arris Recent Developments
7.11 SAP
7.11.1 SAP Profile
7.11.2 SAP Main Business
7.11.3 SAP Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.11.4 SAP Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.11.5 SAP Recent Developments
7.12 MSI Data
7.12.1 MSI Data Profile
7.12.2 MSI Data Main Business
7.12.3 MSI Data Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.12.4 MSI Data Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.12.5 MSI Data Recent Developments
7.13 WorkWave
7.13.1 WorkWave Profile
7.13.2 WorkWave Main Business
7.13.3 WorkWave Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.13.4 WorkWave Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.13.5 WorkWave Recent Developments
7.14 Mobile Reach
7.14.1 Mobile Reach Profile
7.14.2 Mobile Reach Main Business
7.14.3 Mobile Reach Field Service Scheduling and Management (FSM) Software Products, Services and Solutions
7.14.4 Mobile Reach Field Service Scheduling and Management (FSM) Software Revenue (US$ Million) & (2019-2024)
7.14.5 Mobile Reach Recent Developments
8 Industry Chain Analysis
8.1 Field Service Scheduling and Management (FSM) Software Industrial Chain
8.2 Field Service Scheduling and Management (FSM) Software Upstream Analysis
8.2.1 Key Raw Materials
8.2.2 Raw Materials Key Suppliers
8.2.3 Manufacturing Cost Structure
8.3 Midstream Analysis
8.4 Downstream Analysis (Customers Analysis)
8.5 Sales Model and Sales Channels
8.5.1 Field Service Scheduling and Management (FSM) Software Sales Model
8.5.2 Sales Channel
8.5.3 Field Service Scheduling and Management (FSM) Software Distributors
9 Research Findings and Conclusion
10 Appendix
10.1 Research Methodology
10.1.1 Methodology/Research Approach
10.1.2 Data Source
10.2 Author Details
10.3 Disclaimer
IFS
Microsoft
GoMoCha
ServiceMax
Salesforce
Oracle
ClickSoftware
Praxedo
Ducont
Arris
SAP
MSI Data
WorkWave
Mobile Reach
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*If Applicable.
