Global AI CRM Software Market Research Report 2024

Publication ID:

PB506248897

Publication Date:

June 27, 2024

Pages:

Publisher:

MRRPB5

Countries:

Global [1]

USD 2,900.00

IT Services [2]

Computing & Electronics [3]

Description:

AI CRM software integrates Artificial Intelligence and Machine Learning to enhance customer relationship management by analyzing data, predicting trends, recommending actions, and automating tasks. It segments customers, forecasts sales, scores leads, suggests next actions, maps customer journeys, generates dynamic content, makes personalized recommendations, and utilizes AI-powered chatbots for natural language interactions, revolutionizing how businesses engage and serve their customers efficiently and effectively.
The global AI CRM Software market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of %during the forecast period 2024-2030.
North American market for AI CRM Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for AI CRM Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for AI CRM Software in Retail and E-commerce is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of AI CRM Software include Salesforce, HubSpot, Microsoft, Zoho CRM, SAP, Oracle, SugarCRM, Freshworks, Adobe, Pega, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for AI CRM Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding AI CRM Software.
The AI CRM Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global AI CRM Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the AI CRM Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Salesforce
HubSpot
Microsoft
Zoho CRM
SAP
Oracle
SugarCRM
Freshworks
Adobe
Pega
Creatio
Zendesk
ClickUp
Durable
C3 AI
Pipedrive
Segment by Type
Collaborative Software
Analytical Software
Operationa Software
Segment by Application
Retail and E-commerce
BSFI
Telecommunications
Healthcare
Hospitality and Travel
Automotive
Others
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of AI CRM Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global AI CRM Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Collaborative Software
1.2.3 Analytical Software
1.2.4 Operationa Software
1.3 Market by Application
1.3.1 Global AI CRM Software Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Retail and E-commerce
1.3.3 BSFI
1.3.4 Telecommunications
1.3.5 Healthcare
1.3.6 Hospitality and Travel
1.3.7 Automotive
1.3.8 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global AI CRM Software Market Perspective (2019-2030)
2.2 Global AI CRM Software Growth Trends by Region
2.2.1 Global AI CRM Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 AI CRM Software Historic Market Size by Region (2019-2024)
2.2.3 AI CRM Software Forecasted Market Size by Region (2025-2030)
2.3 AI CRM Software Market Dynamics
2.3.1 AI CRM Software Industry Trends
2.3.2 AI CRM Software Market Drivers
2.3.3 AI CRM Software Market Challenges
2.3.4 AI CRM Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top AI CRM Software Players by Revenue
3.1.1 Global Top AI CRM Software Players by Revenue (2019-2024)
3.1.2 Global AI CRM Software Revenue Market Share by Players (2019-2024)
3.2 Global AI CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by AI CRM Software Revenue
3.4 Global AI CRM Software Market Concentration Ratio
3.4.1 Global AI CRM Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by AI CRM Software Revenue in 2023
3.5 Global Key Players of AI CRM Software Head office and Area Served
3.6 Global Key Players of AI CRM Software, Product and Application
3.7 Global Key Players of AI CRM Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 AI CRM Software Breakdown Data by Type
4.1 Global AI CRM Software Historic Market Size by Type (2019-2024)
4.2 Global AI CRM Software Forecasted Market Size by Type (2025-2030)
5 AI CRM Software Breakdown Data by Application
5.1 Global AI CRM Software Historic Market Size by Application (2019-2024)
5.2 Global AI CRM Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America AI CRM Software Market Size (2019-2030)
6.2 North America AI CRM Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America AI CRM Software Market Size by Country (2019-2024)
6.4 North America AI CRM Software Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe AI CRM Software Market Size (2019-2030)
7.2 Europe AI CRM Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe AI CRM Software Market Size by Country (2019-2024)
7.4 Europe AI CRM Software Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific AI CRM Software Market Size (2019-2030)
8.2 Asia-Pacific AI CRM Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
8.3 Asia-Pacific AI CRM Software Market Size by Region (2019-2024)
8.4 Asia-Pacific AI CRM Software Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America AI CRM Software Market Size (2019-2030)
9.2 Latin America AI CRM Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America AI CRM Software Market Size by Country (2019-2024)
9.4 Latin America AI CRM Software Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa AI CRM Software Market Size (2019-2030)
10.2 Middle East & Africa AI CRM Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa AI CRM Software Market Size by Country (2019-2024)
10.4 Middle East & Africa AI CRM Software Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Salesforce
11.1.1 Salesforce Company Details
11.1.2 Salesforce Business Overview
11.1.3 Salesforce AI CRM Software Introduction
11.1.4 Salesforce Revenue in AI CRM Software Business (2019-2024)
11.1.5 Salesforce Recent Development
11.2 HubSpot
11.2.1 HubSpot Company Details
11.2.2 HubSpot Business Overview
11.2.3 HubSpot AI CRM Software Introduction
11.2.4 HubSpot Revenue in AI CRM Software Business (2019-2024)
11.2.5 HubSpot Recent Development
11.3 Microsoft
11.3.1 Microsoft Company Details
11.3.2 Microsoft Business Overview
11.3.3 Microsoft AI CRM Software Introduction
11.3.4 Microsoft Revenue in AI CRM Software Business (2019-2024)
11.3.5 Microsoft Recent Development
11.4 Zoho CRM
11.4.1 Zoho CRM Company Details
11.4.2 Zoho CRM Business Overview
11.4.3 Zoho CRM AI CRM Software Introduction
11.4.4 Zoho CRM Revenue in AI CRM Software Business (2019-2024)
11.4.5 Zoho CRM Recent Development
11.5 SAP
11.5.1 SAP Company Details
11.5.2 SAP Business Overview
11.5.3 SAP AI CRM Software Introduction
11.5.4 SAP Revenue in AI CRM Software Business (2019-2024)
11.5.5 SAP Recent Development
11.6 Oracle
11.6.1 Oracle Company Details
11.6.2 Oracle Business Overview
11.6.3 Oracle AI CRM Software Introduction
11.6.4 Oracle Revenue in AI CRM Software Business (2019-2024)
11.6.5 Oracle Recent Development
11.7 SugarCRM
11.7.1 SugarCRM Company Details
11.7.2 SugarCRM Business Overview
11.7.3 SugarCRM AI CRM Software Introduction
11.7.4 SugarCRM Revenue in AI CRM Software Business (2019-2024)
11.7.5 SugarCRM Recent Development
11.8 Freshworks
11.8.1 Freshworks Company Details
11.8.2 Freshworks Business Overview
11.8.3 Freshworks AI CRM Software Introduction
11.8.4 Freshworks Revenue in AI CRM Software Business (2019-2024)
11.8.5 Freshworks Recent Development
11.9 Adobe
11.9.1 Adobe Company Details
11.9.2 Adobe Business Overview
11.9.3 Adobe AI CRM Software Introduction
11.9.4 Adobe Revenue in AI CRM Software Business (2019-2024)
11.9.5 Adobe Recent Development
11.10 Pega
11.10.1 Pega Company Details
11.10.2 Pega Business Overview
11.10.3 Pega AI CRM Software Introduction
11.10.4 Pega Revenue in AI CRM Software Business (2019-2024)
11.10.5 Pega Recent Development
11.11 Creatio
11.11.1 Creatio Company Details
11.11.2 Creatio Business Overview
11.11.3 Creatio AI CRM Software Introduction
11.11.4 Creatio Revenue in AI CRM Software Business (2019-2024)
11.11.5 Creatio Recent Development
11.12 Zendesk
11.12.1 Zendesk Company Details
11.12.2 Zendesk Business Overview
11.12.3 Zendesk AI CRM Software Introduction
11.12.4 Zendesk Revenue in AI CRM Software Business (2019-2024)
11.12.5 Zendesk Recent Development
11.13 ClickUp
11.13.1 ClickUp Company Details
11.13.2 ClickUp Business Overview
11.13.3 ClickUp AI CRM Software Introduction
11.13.4 ClickUp Revenue in AI CRM Software Business (2019-2024)
11.13.5 ClickUp Recent Development
11.14 Durable
11.14.1 Durable Company Details
11.14.2 Durable Business Overview
11.14.3 Durable AI CRM Software Introduction
11.14.4 Durable Revenue in AI CRM Software Business (2019-2024)
11.14.5 Durable Recent Development
11.15 C3 AI
11.15.1 C3 AI Company Details
11.15.2 C3 AI Business Overview
11.15.3 C3 AI AI CRM Software Introduction
11.15.4 C3 AI Revenue in AI CRM Software Business (2019-2024)
11.15.5 C3 AI Recent Development
11.16 Pipedrive
11.16.1 Pipedrive Company Details
11.16.2 Pipedrive Business Overview
11.16.3 Pipedrive AI CRM Software Introduction
11.16.4 Pipedrive Revenue in AI CRM Software Business (2019-2024)
11.16.5 Pipedrive Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer

Companies Mentioned:

Salesforce
HubSpot
Microsoft
Zoho CRM
SAP
Oracle
SugarCRM
Freshworks
Adobe
Pega
Creatio
Zendesk
ClickUp
Durable
C3 AI
Pipedrive

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