
The global market for All-in-One CRM Software was valued at US$ 11690 million in the year 2024 and is projected to reach a revised size of US$ 40010 million by 2031, growing at a CAGR of 19.5% during the forecast period.
CRM software (customer relationship management software), sometimes referred to as sales force automation (SFA) software, helps businesses track and manage customer interactions in a single system of record.
All-in-One CRM Software can be classified into Cloud-based type and On-premises type. The revenue share of Cloud-based All-in-One CRM Software took up more than 88% of the global market share in 2019.
End-Users of All-in-One CRM Software can be segmented into several vertical Industries: FSI, Healthcare, Consumer, Retail, Aerospace and Defence, Industrial Products and Construction (Manufacturing), Oil Gas and Chemicals, TMT (Technology Media Telecom), Government (GPS), and others. Consumer Services, FSI and Industrial Products and Construction (Manufacturing) are the top3 segments of All-in-One CRM Software.
North America and Europe are the two largest consumption regions of All-in-One CRM Software in the world in the past few years and it will keep increasing in the next few years. APAC countries like Japan and China, Southeast Asia and India, is forecasted to grow at a faster growth in the forecast period.
Leading international players include Salesforce, SAP, Oracle, Zendesk, Zoho, LeadMaster, etc. Some other important players include Capsule, WORKetc, BlueCamroo, Flowlu, Vtiger, BenchmarkONE, 1CRM, Funnel CRM, TeamWave.
This report aims to provide a comprehensive presentation of the global market for All-in-One CRM Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding All-in-One CRM Software.
The All-in-One CRM Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global All-in-One CRM Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the All-in-One CRM Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Zoho
Oracle
SAP
Salesforce
Zendesk
Funnel CRM
Capsule
Vtiger
Flowlu
1CRM
BlueCamroo
WORKetc
TeamWave
LeadMaster
Hatchbuck
Segment by Type
Cloud-based
On-premises
Segment by Application
FSI
Healthcare
Healthcare-Public Sector
Healthcare-Insurance
Healthcare-Health Provider
Consumer
Retail
Aerospace and Defense
Industrial Products and Construction (Manufacturing)
Others
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of All-in-One CRM Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
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1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global All-in-One CRM Software Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Cloud-based
1.2.3 On-premises
1.3 Market by Application
1.3.1 Global All-in-One CRM Software Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 FSI
1.3.3 Healthcare
1.3.4 Healthcare-Public Sector
1.3.5 Healthcare-Insurance
1.3.6 Healthcare-Health Provider
1.3.7 Consumer
1.3.8 Retail
1.3.9 Aerospace and Defense
1.3.10 Industrial Products and Construction (Manufacturing)
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global All-in-One CRM Software Market Perspective (2020-2031)
2.2 Global All-in-One CRM Software Growth Trends by Region
2.2.1 Global All-in-One CRM Software Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 All-in-One CRM Software Historic Market Size by Region (2020-2025)
2.2.3 All-in-One CRM Software Forecasted Market Size by Region (2026-2031)
2.3 All-in-One CRM Software Market Dynamics
2.3.1 All-in-One CRM Software Industry Trends
2.3.2 All-in-One CRM Software Market Drivers
2.3.3 All-in-One CRM Software Market Challenges
2.3.4 All-in-One CRM Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top All-in-One CRM Software Players by Revenue
3.1.1 Global Top All-in-One CRM Software Players by Revenue (2020-2025)
3.1.2 Global All-in-One CRM Software Revenue Market Share by Players (2020-2025)
3.2 Global All-in-One CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by All-in-One CRM Software Revenue
3.4 Global All-in-One CRM Software Market Concentration Ratio
3.4.1 Global All-in-One CRM Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by All-in-One CRM Software Revenue in 2024
3.5 Global Key Players of All-in-One CRM Software Head office and Area Served
3.6 Global Key Players of All-in-One CRM Software, Product and Application
3.7 Global Key Players of All-in-One CRM Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 All-in-One CRM Software Breakdown Data by Type
4.1 Global All-in-One CRM Software Historic Market Size by Type (2020-2025)
4.2 Global All-in-One CRM Software Forecasted Market Size by Type (2026-2031)
5 All-in-One CRM Software Breakdown Data by Application
5.1 Global All-in-One CRM Software Historic Market Size by Application (2020-2025)
5.2 Global All-in-One CRM Software Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America All-in-One CRM Software Market Size (2020-2031)
6.2 North America All-in-One CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America All-in-One CRM Software Market Size by Country (2020-2025)
6.4 North America All-in-One CRM Software Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe All-in-One CRM Software Market Size (2020-2031)
7.2 Europe All-in-One CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe All-in-One CRM Software Market Size by Country (2020-2025)
7.4 Europe All-in-One CRM Software Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific All-in-One CRM Software Market Size (2020-2031)
8.2 Asia-Pacific All-in-One CRM Software Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific All-in-One CRM Software Market Size by Region (2020-2025)
8.4 Asia-Pacific All-in-One CRM Software Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America All-in-One CRM Software Market Size (2020-2031)
9.2 Latin America All-in-One CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America All-in-One CRM Software Market Size by Country (2020-2025)
9.4 Latin America All-in-One CRM Software Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa All-in-One CRM Software Market Size (2020-2031)
10.2 Middle East & Africa All-in-One CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa All-in-One CRM Software Market Size by Country (2020-2025)
10.4 Middle East & Africa All-in-One CRM Software Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Zoho
11.1.1 Zoho Company Details
11.1.2 Zoho Business Overview
11.1.3 Zoho All-in-One CRM Software Introduction
11.1.4 Zoho Revenue in All-in-One CRM Software Business (2020-2025)
11.1.5 Zoho Recent Development
11.2 Oracle
11.2.1 Oracle Company Details
11.2.2 Oracle Business Overview
11.2.3 Oracle All-in-One CRM Software Introduction
11.2.4 Oracle Revenue in All-in-One CRM Software Business (2020-2025)
11.2.5 Oracle Recent Development
11.3 SAP
11.3.1 SAP Company Details
11.3.2 SAP Business Overview
11.3.3 SAP All-in-One CRM Software Introduction
11.3.4 SAP Revenue in All-in-One CRM Software Business (2020-2025)
11.3.5 SAP Recent Development
11.4 Salesforce
11.4.1 Salesforce Company Details
11.4.2 Salesforce Business Overview
11.4.3 Salesforce All-in-One CRM Software Introduction
11.4.4 Salesforce Revenue in All-in-One CRM Software Business (2020-2025)
11.4.5 Salesforce Recent Development
11.5 Zendesk
11.5.1 Zendesk Company Details
11.5.2 Zendesk Business Overview
11.5.3 Zendesk All-in-One CRM Software Introduction
11.5.4 Zendesk Revenue in All-in-One CRM Software Business (2020-2025)
11.5.5 Zendesk Recent Development
11.6 Funnel CRM
11.6.1 Funnel CRM Company Details
11.6.2 Funnel CRM Business Overview
11.6.3 Funnel CRM All-in-One CRM Software Introduction
11.6.4 Funnel CRM Revenue in All-in-One CRM Software Business (2020-2025)
11.6.5 Funnel CRM Recent Development
11.7 Capsule
11.7.1 Capsule Company Details
11.7.2 Capsule Business Overview
11.7.3 Capsule All-in-One CRM Software Introduction
11.7.4 Capsule Revenue in All-in-One CRM Software Business (2020-2025)
11.7.5 Capsule Recent Development
11.8 Vtiger
11.8.1 Vtiger Company Details
11.8.2 Vtiger Business Overview
11.8.3 Vtiger All-in-One CRM Software Introduction
11.8.4 Vtiger Revenue in All-in-One CRM Software Business (2020-2025)
11.8.5 Vtiger Recent Development
11.9 Flowlu
11.9.1 Flowlu Company Details
11.9.2 Flowlu Business Overview
11.9.3 Flowlu All-in-One CRM Software Introduction
11.9.4 Flowlu Revenue in All-in-One CRM Software Business (2020-2025)
11.9.5 Flowlu Recent Development
11.10 1CRM
11.10.1 1CRM Company Details
11.10.2 1CRM Business Overview
11.10.3 1CRM All-in-One CRM Software Introduction
11.10.4 1CRM Revenue in All-in-One CRM Software Business (2020-2025)
11.10.5 1CRM Recent Development
11.11 BlueCamroo
11.11.1 BlueCamroo Company Details
11.11.2 BlueCamroo Business Overview
11.11.3 BlueCamroo All-in-One CRM Software Introduction
11.11.4 BlueCamroo Revenue in All-in-One CRM Software Business (2020-2025)
11.11.5 BlueCamroo Recent Development
11.12 WORKetc
11.12.1 WORKetc Company Details
11.12.2 WORKetc Business Overview
11.12.3 WORKetc All-in-One CRM Software Introduction
11.12.4 WORKetc Revenue in All-in-One CRM Software Business (2020-2025)
11.12.5 WORKetc Recent Development
11.13 TeamWave
11.13.1 TeamWave Company Details
11.13.2 TeamWave Business Overview
11.13.3 TeamWave All-in-One CRM Software Introduction
11.13.4 TeamWave Revenue in All-in-One CRM Software Business (2020-2025)
11.13.5 TeamWave Recent Development
11.14 LeadMaster
11.14.1 LeadMaster Company Details
11.14.2 LeadMaster Business Overview
11.14.3 LeadMaster All-in-One CRM Software Introduction
11.14.4 LeadMaster Revenue in All-in-One CRM Software Business (2020-2025)
11.14.5 LeadMaster Recent Development
11.15 Hatchbuck
11.15.1 Hatchbuck Company Details
11.15.2 Hatchbuck Business Overview
11.15.3 Hatchbuck All-in-One CRM Software Introduction
11.15.4 Hatchbuck Revenue in All-in-One CRM Software Business (2020-2025)
11.15.5 Hatchbuck Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
Zoho
Oracle
SAP
Salesforce
Zendesk
Funnel CRM
Capsule
Vtiger
Flowlu
1CRM
BlueCamroo
WORKetc
TeamWave
LeadMaster
Hatchbuck
Ìý
Ìý
*If Applicable.
