Global Back Office Workforce Management Software Market Research Report 2025

Publication ID:

PB503253153

Publication Date:

March 4, 2025

Pages:

Publisher:

MRRPB5

Countries:

Global [1]

USD 2,900.00

IT Services [2]

Computing & Electronics [3]

Description:

The global market for Back Office Workforce Management Software was valued at US$ 8762 million in the year 2024 and is projected to reach a revised size of US$ 15500 million by 2031, growing at a CAGR of 9.6% during the forecast period.
Back Office Workforce Management Software refers to a type of software designed to manage and optimize the operations of a company's back-office workforce. This software integrates various back-office functions such as payroll, human resources, accounting, and financial management into a single, seamless system.
North American market for Back Office Workforce Management Software is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
Asia-Pacific market for Back Office Workforce Management Software is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The global market for Back Office Workforce Management Software in Enterprise is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The major global companies of Back Office Workforce Management Software include NICE, Open Text, Oracle, Genesys, Alvaria, Verint Systems, ActiveOps PLC, Calabrio, Intradiem, Team Software, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Back Office Workforce Management Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Back Office Workforce Management Software.
The Back Office Workforce Management Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Back Office Workforce Management Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Back Office Workforce Management Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
NICE
Open Text
Oracle
Genesys
Alvaria
Verint Systems
ActiveOps PLC
Calabrio
Intradiem
Team Software
Alibaba Group
Kingdee International
Beijing Ligention International Software
Segment by Type
On-Premises
Cloud-Based
Segment by Application
Enterprise
Government
Others
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Back Office Workforce Management Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Back Office Workforce Management Software Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 On-Premises
1.2.3 Cloud-Based
1.3 Market by Application
1.3.1 Global Back Office Workforce Management Software Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Enterprise
1.3.3 Government
1.3.4 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Back Office Workforce Management Software Market Perspective (2020-2031)
2.2 Global Back Office Workforce Management Software Growth Trends by Region
2.2.1 Global Back Office Workforce Management Software Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Back Office Workforce Management Software Historic Market Size by Region (2020-2025)
2.2.3 Back Office Workforce Management Software Forecasted Market Size by Region (2026-2031)
2.3 Back Office Workforce Management Software Market Dynamics
2.3.1 Back Office Workforce Management Software Industry Trends
2.3.2 Back Office Workforce Management Software Market Drivers
2.3.3 Back Office Workforce Management Software Market Challenges
2.3.4 Back Office Workforce Management Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Back Office Workforce Management Software Players by Revenue
3.1.1 Global Top Back Office Workforce Management Software Players by Revenue (2020-2025)
3.1.2 Global Back Office Workforce Management Software Revenue Market Share by Players (2020-2025)
3.2 Global Top Back Office Workforce Management Software Players by Company Type and Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Back Office Workforce Management Software Revenue
3.4 Global Back Office Workforce Management Software Market Concentration Ratio
3.4.1 Global Back Office Workforce Management Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Back Office Workforce Management Software Revenue in 2024
3.5 Global Key Players of Back Office Workforce Management Software Head office and Area Served
3.6 Global Key Players of Back Office Workforce Management Software, Product and Application
3.7 Global Key Players of Back Office Workforce Management Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Back Office Workforce Management Software Breakdown Data by Type
4.1 Global Back Office Workforce Management Software Historic Market Size by Type (2020-2025)
4.2 Global Back Office Workforce Management Software Forecasted Market Size by Type (2026-2031)
5 Back Office Workforce Management Software Breakdown Data by Application
5.1 Global Back Office Workforce Management Software Historic Market Size by Application (2020-2025)
5.2 Global Back Office Workforce Management Software Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Back Office Workforce Management Software Market Size (2020-2031)
6.2 North America Back Office Workforce Management Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Back Office Workforce Management Software Market Size by Country (2020-2025)
6.4 North America Back Office Workforce Management Software Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Back Office Workforce Management Software Market Size (2020-2031)
7.2 Europe Back Office Workforce Management Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Back Office Workforce Management Software Market Size by Country (2020-2025)
7.4 Europe Back Office Workforce Management Software Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Back Office Workforce Management Software Market Size (2020-2031)
8.2 Asia-Pacific Back Office Workforce Management Software Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Back Office Workforce Management Software Market Size by Region (2020-2025)
8.4 Asia-Pacific Back Office Workforce Management Software Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Back Office Workforce Management Software Market Size (2020-2031)
9.2 Latin America Back Office Workforce Management Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Back Office Workforce Management Software Market Size by Country (2020-2025)
9.4 Latin America Back Office Workforce Management Software Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Back Office Workforce Management Software Market Size (2020-2031)
10.2 Middle East & Africa Back Office Workforce Management Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Back Office Workforce Management Software Market Size by Country (2020-2025)
10.4 Middle East & Africa Back Office Workforce Management Software Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 NICE
11.1.1 NICE Company Details
11.1.2 NICE Business Overview
11.1.3 NICE Back Office Workforce Management Software Introduction
11.1.4 NICE Revenue in Back Office Workforce Management Software Business (2020-2025)
11.1.5 NICE Recent Development
11.2 Open Text
11.2.1 Open Text Company Details
11.2.2 Open Text Business Overview
11.2.3 Open Text Back Office Workforce Management Software Introduction
11.2.4 Open Text Revenue in Back Office Workforce Management Software Business (2020-2025)
11.2.5 Open Text Recent Development
11.3 Oracle
11.3.1 Oracle Company Details
11.3.2 Oracle Business Overview
11.3.3 Oracle Back Office Workforce Management Software Introduction
11.3.4 Oracle Revenue in Back Office Workforce Management Software Business (2020-2025)
11.3.5 Oracle Recent Development
11.4 Genesys
11.4.1 Genesys Company Details
11.4.2 Genesys Business Overview
11.4.3 Genesys Back Office Workforce Management Software Introduction
11.4.4 Genesys Revenue in Back Office Workforce Management Software Business (2020-2025)
11.4.5 Genesys Recent Development
11.5 Alvaria
11.5.1 Alvaria Company Details
11.5.2 Alvaria Business Overview
11.5.3 Alvaria Back Office Workforce Management Software Introduction
11.5.4 Alvaria Revenue in Back Office Workforce Management Software Business (2020-2025)
11.5.5 Alvaria Recent Development
11.6 Verint Systems
11.6.1 Verint Systems Company Details
11.6.2 Verint Systems Business Overview
11.6.3 Verint Systems Back Office Workforce Management Software Introduction
11.6.4 Verint Systems Revenue in Back Office Workforce Management Software Business (2020-2025)
11.6.5 Verint Systems Recent Development
11.7 ActiveOps PLC
11.7.1 ActiveOps PLC Company Details
11.7.2 ActiveOps PLC Business Overview
11.7.3 ActiveOps PLC Back Office Workforce Management Software Introduction
11.7.4 ActiveOps PLC Revenue in Back Office Workforce Management Software Business (2020-2025)
11.7.5 ActiveOps PLC Recent Development
11.8 Calabrio
11.8.1 Calabrio Company Details
11.8.2 Calabrio Business Overview
11.8.3 Calabrio Back Office Workforce Management Software Introduction
11.8.4 Calabrio Revenue in Back Office Workforce Management Software Business (2020-2025)
11.8.5 Calabrio Recent Development
11.9 Intradiem
11.9.1 Intradiem Company Details
11.9.2 Intradiem Business Overview
11.9.3 Intradiem Back Office Workforce Management Software Introduction
11.9.4 Intradiem Revenue in Back Office Workforce Management Software Business (2020-2025)
11.9.5 Intradiem Recent Development
11.10 Team Software
11.10.1 Team Software Company Details
11.10.2 Team Software Business Overview
11.10.3 Team Software Back Office Workforce Management Software Introduction
11.10.4 Team Software Revenue in Back Office Workforce Management Software Business (2020-2025)
11.10.5 Team Software Recent Development
11.11 Alibaba Group
11.11.1 Alibaba Group Company Details
11.11.2 Alibaba Group Business Overview
11.11.3 Alibaba Group Back Office Workforce Management Software Introduction
11.11.4 Alibaba Group Revenue in Back Office Workforce Management Software Business (2020-2025)
11.11.5 Alibaba Group Recent Development
11.12 Kingdee International
11.12.1 Kingdee International Company Details
11.12.2 Kingdee International Business Overview
11.12.3 Kingdee International Back Office Workforce Management Software Introduction
11.12.4 Kingdee International Revenue in Back Office Workforce Management Software Business (2020-2025)
11.12.5 Kingdee International Recent Development
11.13 Beijing Ligention International Software
11.13.1 Beijing Ligention International Software Company Details
11.13.2 Beijing Ligention International Software Business Overview
11.13.3 Beijing Ligention International Software Back Office Workforce Management Software Introduction
11.13.4 Beijing Ligention International Software Revenue in Back Office Workforce Management Software Business (2020-2025)
11.13.5 Beijing Ligention International Software Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer

Companies Mentioned:

NICE
Open Text
Oracle
Genesys
Alvaria
Verint Systems
ActiveOps PLC
Calabrio
Intradiem
Team Software
Alibaba Group
Kingdee International
Beijing Ligention International Software

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