Global Business Instant Messaging Software Market Research Report 2024

Publication ID:

PB505253536

Publication Date:

May 8, 2024

Pages:

Publisher:

MRRPB5

Countries:

Global [1]

USD 2,900.00

IT Services [2]

Computing & Electronics [3]

Description:

Communication is crucial for any business, not just in building employee-customer relationships, but in making sure that all employees are on the same page. Communication can easily be accomplished in person, but it's more of a challenge among employees in satellite offices or other parts of the country. That's where instant messaging comes in handy; it enables employees to chat virtually and solve problems. This report studies the Business Instant Messaging Software market.
The global Business Instant Messaging Software market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Business Instant Messaging Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Business Instant Messaging Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Business Instant Messaging Software in SMEs is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Business Instant Messaging Software include ezTalks, Flock, Freshchat, Genesys, HelpCrunch, Liscio, LiveAgent, MangoApps Inc. and Mirrorfly, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Business Instant Messaging Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Business Instant Messaging Software.
Report Scope
The Business Instant Messaging Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Business Instant Messaging Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Business Instant Messaging Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
ezTalks
Flock
Freshchat
Genesys
HelpCrunch
Liscio
LiveAgent
MangoApps Inc.
Mirrorfly
Nextiva
Quire
Salesforce
Skype
Slack
Talkspirit
Twist
Zendesk
Zoho
Segment by Type
On-premise
Cloud-based
Segment by Application
SMEs
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Business Instant Messaging Software companies鈥� competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Business Instant Messaging Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 On-premise
1.2.3 Cloud-based
1.3 Market by Application
1.3.1 Global Business Instant Messaging Software Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Business Instant Messaging Software Market Perspective (2019-2030)
2.2 Business Instant Messaging Software Growth Trends by Region
2.2.1 Global Business Instant Messaging Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Business Instant Messaging Software Historic Market Size by Region (2019-2024)
2.2.3 Business Instant Messaging Software Forecasted Market Size by Region (2025-2030)
2.3 Business Instant Messaging Software Market Dynamics
2.3.1 Business Instant Messaging Software Industry Trends
2.3.2 Business Instant Messaging Software Market Drivers
2.3.3 Business Instant Messaging Software Market Challenges
2.3.4 Business Instant Messaging Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Business Instant Messaging Software Players by Revenue
3.1.1 Global Top Business Instant Messaging Software Players by Revenue (2019-2024)
3.1.2 Global Business Instant Messaging Software Revenue Market Share by Players (2019-2024)
3.2 Global Business Instant Messaging Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Business Instant Messaging Software Revenue
3.4 Global Business Instant Messaging Software Market Concentration Ratio
3.4.1 Global Business Instant Messaging Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Business Instant Messaging Software Revenue in 2023
3.5 Business Instant Messaging Software Key Players Head office and Area Served
3.6 Key Players Business Instant Messaging Software Product Solution and Service
3.7 Date of Enter into Business Instant Messaging Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Business Instant Messaging Software Breakdown Data by Type
4.1 Global Business Instant Messaging Software Historic Market Size by Type (2019-2024)
4.2 Global Business Instant Messaging Software Forecasted Market Size by Type (2025-2030)
5 Business Instant Messaging Software Breakdown Data by Application
5.1 Global Business Instant Messaging Software Historic Market Size by Application (2019-2024)
5.2 Global Business Instant Messaging Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Business Instant Messaging Software Market Size (2019-2030)
6.2 North America Business Instant Messaging Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Business Instant Messaging Software Market Size by Country (2019-2024)
6.4 North America Business Instant Messaging Software Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Business Instant Messaging Software Market Size (2019-2030)
7.2 Europe Business Instant Messaging Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Business Instant Messaging Software Market Size by Country (2019-2024)
7.4 Europe Business Instant Messaging Software Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Business Instant Messaging Software Market Size (2019-2030)
8.2 Asia-Pacific Business Instant Messaging Software Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Business Instant Messaging Software Market Size by Region (2019-2024)
8.4 Asia-Pacific Business Instant Messaging Software Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Business Instant Messaging Software Market Size (2019-2030)
9.2 Latin America Business Instant Messaging Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Business Instant Messaging Software Market Size by Country (2019-2024)
9.4 Latin America Business Instant Messaging Software Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Business Instant Messaging Software Market Size (2019-2030)
10.2 Middle East & Africa Business Instant Messaging Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Business Instant Messaging Software Market Size by Country (2019-2024)
10.4 Middle East & Africa Business Instant Messaging Software Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 ezTalks
11.1.1 ezTalks Company Detail
11.1.2 ezTalks Business Overview
11.1.3 ezTalks Business Instant Messaging Software Introduction
11.1.4 ezTalks Revenue in Business Instant Messaging Software Business (2019-2024)
11.1.5 ezTalks Recent Development
11.2 Flock
11.2.1 Flock Company Detail
11.2.2 Flock Business Overview
11.2.3 Flock Business Instant Messaging Software Introduction
11.2.4 Flock Revenue in Business Instant Messaging Software Business (2019-2024)
11.2.5 Flock Recent Development
11.3 Freshchat
11.3.1 Freshchat Company Detail
11.3.2 Freshchat Business Overview
11.3.3 Freshchat Business Instant Messaging Software Introduction
11.3.4 Freshchat Revenue in Business Instant Messaging Software Business (2019-2024)
11.3.5 Freshchat Recent Development
11.4 Genesys
11.4.1 Genesys Company Detail
11.4.2 Genesys Business Overview
11.4.3 Genesys Business Instant Messaging Software Introduction
11.4.4 Genesys Revenue in Business Instant Messaging Software Business (2019-2024)
11.4.5 Genesys Recent Development
11.5 HelpCrunch
11.5.1 HelpCrunch Company Detail
11.5.2 HelpCrunch Business Overview
11.5.3 HelpCrunch Business Instant Messaging Software Introduction
11.5.4 HelpCrunch Revenue in Business Instant Messaging Software Business (2019-2024)
11.5.5 HelpCrunch Recent Development
11.6 Liscio
11.6.1 Liscio Company Detail
11.6.2 Liscio Business Overview
11.6.3 Liscio Business Instant Messaging Software Introduction
11.6.4 Liscio Revenue in Business Instant Messaging Software Business (2019-2024)
11.6.5 Liscio Recent Development
11.7 LiveAgent
11.7.1 LiveAgent Company Detail
11.7.2 LiveAgent Business Overview
11.7.3 LiveAgent Business Instant Messaging Software Introduction
11.7.4 LiveAgent Revenue in Business Instant Messaging Software Business (2019-2024)
11.7.5 LiveAgent Recent Development
11.8 MangoApps Inc.
11.8.1 MangoApps Inc. Company Detail
11.8.2 MangoApps Inc. Business Overview
11.8.3 MangoApps Inc. Business Instant Messaging Software Introduction
11.8.4 MangoApps Inc. Revenue in Business Instant Messaging Software Business (2019-2024)
11.8.5 MangoApps Inc. Recent Development
11.9 Mirrorfly
11.9.1 Mirrorfly Company Detail
11.9.2 Mirrorfly Business Overview
11.9.3 Mirrorfly Business Instant Messaging Software Introduction
11.9.4 Mirrorfly Revenue in Business Instant Messaging Software Business (2019-2024)
11.9.5 Mirrorfly Recent Development
11.10 Nextiva
11.10.1 Nextiva Company Detail
11.10.2 Nextiva Business Overview
11.10.3 Nextiva Business Instant Messaging Software Introduction
11.10.4 Nextiva Revenue in Business Instant Messaging Software Business (2019-2024)
11.10.5 Nextiva Recent Development
11.11 Quire
11.11.1 Quire Company Detail
11.11.2 Quire Business Overview
11.11.3 Quire Business Instant Messaging Software Introduction
11.11.4 Quire Revenue in Business Instant Messaging Software Business (2019-2024)
11.11.5 Quire Recent Development
11.12 Salesforce
11.12.1 Salesforce Company Detail
11.12.2 Salesforce Business Overview
11.12.3 Salesforce Business Instant Messaging Software Introduction
11.12.4 Salesforce Revenue in Business Instant Messaging Software Business (2019-2024)
11.12.5 Salesforce Recent Development
11.13 Skype
11.13.1 Skype Company Detail
11.13.2 Skype Business Overview
11.13.3 Skype Business Instant Messaging Software Introduction
11.13.4 Skype Revenue in Business Instant Messaging Software Business (2019-2024)
11.13.5 Skype Recent Development
11.14 Slack
11.14.1 Slack Company Detail
11.14.2 Slack Business Overview
11.14.3 Slack Business Instant Messaging Software Introduction
11.14.4 Slack Revenue in Business Instant Messaging Software Business (2019-2024)
11.14.5 Slack Recent Development
11.15 Talkspirit
11.15.1 Talkspirit Company Detail
11.15.2 Talkspirit Business Overview
11.15.3 Talkspirit Business Instant Messaging Software Introduction
11.15.4 Talkspirit Revenue in Business Instant Messaging Software Business (2019-2024)
11.15.5 Talkspirit Recent Development
11.16 Twist
11.16.1 Twist Company Detail
11.16.2 Twist Business Overview
11.16.3 Twist Business Instant Messaging Software Introduction
11.16.4 Twist Revenue in Business Instant Messaging Software Business (2019-2024)
11.16.5 Twist Recent Development
11.17 Zendesk
11.17.1 Zendesk Company Detail
11.17.2 Zendesk Business Overview
11.17.3 Zendesk Business Instant Messaging Software Introduction
11.17.4 Zendesk Revenue in Business Instant Messaging Software Business (2019-2024)
11.17.5 Zendesk Recent Development
11.18 Zoho
11.18.1 Zoho Company Detail
11.18.2 Zoho Business Overview
11.18.3 Zoho Business Instant Messaging Software Introduction
11.18.4 Zoho Revenue in Business Instant Messaging Software Business (2019-2024)
11.18.5 Zoho Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Companies Mentioned:

ezTalks
Flock
Freshchat
Genesys
HelpCrunch
Liscio
LiveAgent
MangoApps Inc.
Mirrorfly
Nextiva
Quire
Salesforce
Skype
Slack
Talkspirit
Twist
Zendesk
Zoho

License Types:

Single User License (PDF)

This license allows for use of a publication by one person.
This person may print out a single copy of the publication.
This person can include information given in the publication in presentations and internal reports by providing full copyright credit to the publisher.
This person cannot share the publication (or any information contained therein) with any other person or persons.
Unless a Enterprise License is purchased, a Single User License must be purchased for every person that wishes to use the publication within the same organization.
Customers who infringe these license terms are liable for a Global license fee.

听

Site License (PDF)*

This license allows for use of a publication by all users within one corporate location, e.g. a regional office.
These users may print out a single copy of the publication.
These users can include information given in the publication in presentations and internal reports by providing full copyright credit to the publisher.
These users cannot share the publication (or any information contained therein) with any other person or persons outside the corporate location for which the publication is purchased.
Unless a Enterprise License is purchased, a Site User License must be purchased for every corporate location by an organization that wishes to use the publication within the same organization.
Customers who infringe these license terms are liable for a Global license fee.

听

Global License (PDF)*

This license allows for use of a publication by unlimited users within the purchasing organization e.g. all employees of a single company.
Each of these people may use the publication on any computer, and may print out the report, but may not share the publication (or any information contained therein) with any other person or persons outside of the organization.
These employees of purchasing organization can include information given in the publication in presentations and internal reports by providing full copyright credit to the publisher.

*If Applicable.

91制片厂