Cloud-Based IT Service Management is the planning, delivery, and support of IT services via people, processes, and technology.
Market Analysis and Insights: Global Cloud-Based IT Service Management Market
The global Cloud-Based IT Service Management market is projected to grow from US$ million in 2024 to US$ million by 2030, at a Compound Annual Growth Rate (CAGR) of % during the forecast period.
The US & Canada market for Cloud-Based IT Service Management is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.
The China market for Cloud-Based IT Service Management is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.
The Europe market for Cloud-Based IT Service Management is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.
The global key companies of Cloud-Based IT Service Management include Axios Systems PLC, BMC Software, Inc., CA Technologies, Inc., Cherwell Software, LLC, Citrix Systems, Inc., HEAT Software USA, Inc., Hewlett Packard Enterprise Development LP, Hornbill Corporate Ltd. and IBM Corporation, etc. In 2023, the global top five players had a share approximately % in terms of revenue.
Cloud-Based IT Service Management is widely used in various fields, such as Commercial and Government and Public Sector, etc. Commercial provides greatest supports to the Cloud-Based IT Service Management industry development. In 2023, global % revenue of Cloud-Based IT Service Management went into Commercial filed and the proportion will reach to % in 2030.
Report Covers:
This report presents an overview of global market for Cloud-Based IT Service Management market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.
This report researches the key producers of Cloud-Based IT Service Management, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Cloud-Based IT Service Management, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Cloud-Based IT Service Management revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Cloud-Based IT Service Management market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Cloud-Based IT Service Management revenue, projected growth trends, production technology, application and end-user industry.
Market Segmentation
By Company
Axios Systems PLC
BMC Software, Inc.
CA Technologies, Inc.
Cherwell Software, LLC
Citrix Systems, Inc.
HEAT Software USA, Inc.
Hewlett Packard Enterprise Development LP
Hornbill Corporate Ltd.
IBM Corporation
ServiceNow, Inc.
Segment by Type
Service Request Management
Knowledge Management
IT Asset Management
Others
Segment by Application
Commercial
Government and Public Sector
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
China
Asia (excluding China)
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America, Middle East & Africa
Brazil
Mexico
Turkey
Israel
GCC Countries
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Cloud-Based IT Service Management in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Cloud-Based IT Service Management companies鈥� competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
Chapter 8: China by Type, and by Application, revenue for each segment.
Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Cloud-Based IT Service Management revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Cloud-Based IT Service Management Market Size Growth Rate by Type, 2019 VS 2023 VS 2030
1.2.2 Service Request Management
1.2.3 Knowledge Management
1.2.4 IT Asset Management
1.2.5 Others
1.3 Market by Application
1.3.1 Global Cloud-Based IT Service Management Market Size Growth Rate by Application, 2019 VS 2023 VS 2030
1.3.2 Commercial
1.3.3 Government and Public Sector
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Cloud-Based IT Service Management Market Perspective (2019-2030)
2.2 Global Cloud-Based IT Service Management Growth Trends by Region
2.2.1 Cloud-Based IT Service Management Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Cloud-Based IT Service Management Historic Market Size by Region (2019-2024)
2.2.3 Cloud-Based IT Service Management Forecasted Market Size by Region (2025-2030)
2.3 Cloud-Based IT Service Management Market Dynamics
2.3.1 Cloud-Based IT Service Management Industry Trends
2.3.2 Cloud-Based IT Service Management Market Drivers
2.3.3 Cloud-Based IT Service Management Market Challenges
2.3.4 Cloud-Based IT Service Management Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Cloud-Based IT Service Management by Players
3.1.1 Global Cloud-Based IT Service Management Revenue by Players (2019-2024)
3.1.2 Global Cloud-Based IT Service Management Revenue Market Share by Players (2019-2024)
3.2 Global Cloud-Based IT Service Management Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Cloud-Based IT Service Management, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global Cloud-Based IT Service Management Market Concentration Ratio
3.4.1 Global Cloud-Based IT Service Management Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Cloud-Based IT Service Management Revenue in 2023
3.5 Global Key Players of Cloud-Based IT Service Management Head office and Area Served
3.6 Global Key Players of Cloud-Based IT Service Management, Product and Application
3.7 Global Key Players of Cloud-Based IT Service Management, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Cloud-Based IT Service Management Breakdown Data by Type
4.1 Global Cloud-Based IT Service Management Historic Market Size by Type (2019-2024)
4.2 Global Cloud-Based IT Service Management Forecasted Market Size by Type (2025-2030)
5 Cloud-Based IT Service Management Breakdown Data by Application
5.1 Global Cloud-Based IT Service Management Historic Market Size by Application (2019-2024)
5.2 Global Cloud-Based IT Service Management Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Cloud-Based IT Service Management Market Size (2019-2030)
6.2 North America Cloud-Based IT Service Management Market Size by Type
6.2.1 North America Cloud-Based IT Service Management Market Size by Type (2019-2024)
6.2.2 North America Cloud-Based IT Service Management Market Size by Type (2025-2030)
6.2.3 North America Cloud-Based IT Service Management Market Share by Type (2019-2030)
6.3 North America Cloud-Based IT Service Management Market Size by Application
6.3.1 North America Cloud-Based IT Service Management Market Size by Application (2019-2024)
6.3.2 North America Cloud-Based IT Service Management Market Size by Application (2025-2030)
6.3.3 North America Cloud-Based IT Service Management Market Share by Application (2019-2030)
6.4 North America Cloud-Based IT Service Management Market Size by Country
6.4.1 North America Cloud-Based IT Service Management Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America Cloud-Based IT Service Management Market Size by Country (2019-2024)
6.4.3 North America Cloud-Based IT Service Management Market Size by Country (2025-2030)
6.4.4 United States
6.4.5 Canada
7 Europe
7.1 Europe Cloud-Based IT Service Management Market Size (2019-2030)
7.2 Europe Cloud-Based IT Service Management Market Size by Type
7.2.1 Europe Cloud-Based IT Service Management Market Size by Type (2019-2024)
7.2.2 Europe Cloud-Based IT Service Management Market Size by Type (2025-2030)
7.2.3 Europe Cloud-Based IT Service Management Market Share by Type (2019-2030)
7.3 Europe Cloud-Based IT Service Management Market Size by Application
7.3.1 Europe Cloud-Based IT Service Management Market Size by Application (2019-2024)
7.3.2 Europe Cloud-Based IT Service Management Market Size by Application (2025-2030)
7.3.3 Europe Cloud-Based IT Service Management Market Share by Application (2019-2030)
7.4 Europe Cloud-Based IT Service Management Market Size by Country
7.4.1 Europe Cloud-Based IT Service Management Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe Cloud-Based IT Service Management Market Size by Country (2019-2024)
7.4.3 Europe Cloud-Based IT Service Management Market Size by Country (2025-2030)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Cloud-Based IT Service Management Market Size (2019-2030)
8.2 China Cloud-Based IT Service Management Market Size by Type
8.2.1 China Cloud-Based IT Service Management Market Size by Type (2019-2024)
8.2.2 China Cloud-Based IT Service Management Market Size by Type (2025-2030)
8.2.3 China Cloud-Based IT Service Management Market Share by Type (2019-2030)
8.3 China Cloud-Based IT Service Management Market Size by Application
8.3.1 China Cloud-Based IT Service Management Market Size by Application (2019-2024)
8.3.2 China Cloud-Based IT Service Management Market Size by Application (2025-2030)
8.3.3 China Cloud-Based IT Service Management Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia Cloud-Based IT Service Management Market Size (2019-2030)
9.2 Asia Cloud-Based IT Service Management Market Size by Type
9.2.1 Asia Cloud-Based IT Service Management Market Size by Type (2019-2024)
9.2.2 Asia Cloud-Based IT Service Management Market Size by Type (2025-2030)
9.2.3 Asia Cloud-Based IT Service Management Market Share by Type (2019-2030)
9.3 Asia Cloud-Based IT Service Management Market Size by Application
9.3.1 Asia Cloud-Based IT Service Management Market Size by Application (2019-2024)
9.3.2 Asia Cloud-Based IT Service Management Market Size by Application (2025-2030)
9.3.3 Asia Cloud-Based IT Service Management Market Share by Application (2019-2030)
9.4 Asia Cloud-Based IT Service Management Market Size by Region
9.4.1 Asia Cloud-Based IT Service Management Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia Cloud-Based IT Service Management Market Size by Region (2019-2024)
9.4.3 Asia Cloud-Based IT Service Management Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Size by Type
10.2.1 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Size by Application
10.3.1 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Size by Country
10.4.1 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America Cloud-Based IT Service Management Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Axios Systems PLC
11.1.1 Axios Systems PLC Company Details
11.1.2 Axios Systems PLC Business Overview
11.1.3 Axios Systems PLC Cloud-Based IT Service Management Introduction
11.1.4 Axios Systems PLC Revenue in Cloud-Based IT Service Management Business (2019-2024)
11.1.5 Axios Systems PLC Recent Developments
11.2 BMC Software, Inc.
11.2.1 BMC Software, Inc. Company Details
11.2.2 BMC Software, Inc. Business Overview
11.2.3 BMC Software, Inc. Cloud-Based IT Service Management Introduction
11.2.4 BMC Software, Inc. Revenue in Cloud-Based IT Service Management Business (2019-2024)
11.2.5 BMC Software, Inc. Recent Developments
11.3 CA Technologies, Inc.
11.3.1 CA Technologies, Inc. Company Details
11.3.2 CA Technologies, Inc. Business Overview
11.3.3 CA Technologies, Inc. Cloud-Based IT Service Management Introduction
11.3.4 CA Technologies, Inc. Revenue in Cloud-Based IT Service Management Business (2019-2024)
11.3.5 CA Technologies, Inc. Recent Developments
11.4 Cherwell Software, LLC
11.4.1 Cherwell Software, LLC Company Details
11.4.2 Cherwell Software, LLC Business Overview
11.4.3 Cherwell Software, LLC Cloud-Based IT Service Management Introduction
11.4.4 Cherwell Software, LLC Revenue in Cloud-Based IT Service Management Business (2019-2024)
11.4.5 Cherwell Software, LLC Recent Developments
11.5 Citrix Systems, Inc.
11.5.1 Citrix Systems, Inc. Company Details
11.5.2 Citrix Systems, Inc. Business Overview
11.5.3 Citrix Systems, Inc. Cloud-Based IT Service Management Introduction
11.5.4 Citrix Systems, Inc. Revenue in Cloud-Based IT Service Management Business (2019-2024)
11.5.5 Citrix Systems, Inc. Recent Developments
11.6 HEAT Software USA, Inc.
11.6.1 HEAT Software USA, Inc. Company Details
11.6.2 HEAT Software USA, Inc. Business Overview
11.6.3 HEAT Software USA, Inc. Cloud-Based IT Service Management Introduction
11.6.4 HEAT Software USA, Inc. Revenue in Cloud-Based IT Service Management Business (2019-2024)
11.6.5 HEAT Software USA, Inc. Recent Developments
11.7 Hewlett Packard Enterprise Development LP
11.7.1 Hewlett Packard Enterprise Development LP Company Details
11.7.2 Hewlett Packard Enterprise Development LP Business Overview
11.7.3 Hewlett Packard Enterprise Development LP Cloud-Based IT Service Management Introduction
11.7.4 Hewlett Packard Enterprise Development LP Revenue in Cloud-Based IT Service Management Business (2019-2024)
11.7.5 Hewlett Packard Enterprise Development LP Recent Developments
11.8 Hornbill Corporate Ltd.
11.8.1 Hornbill Corporate Ltd. Company Details
11.8.2 Hornbill Corporate Ltd. Business Overview
11.8.3 Hornbill Corporate Ltd. Cloud-Based IT Service Management Introduction
11.8.4 Hornbill Corporate Ltd. Revenue in Cloud-Based IT Service Management Business (2019-2024)
11.8.5 Hornbill Corporate Ltd. Recent Developments
11.9 IBM Corporation
11.9.1 IBM Corporation Company Details
11.9.2 IBM Corporation Business Overview
11.9.3 IBM Corporation Cloud-Based IT Service Management Introduction
11.9.4 IBM Corporation Revenue in Cloud-Based IT Service Management Business (2019-2024)
11.9.5 IBM Corporation Recent Developments
11.10 ServiceNow, Inc.
11.10.1 ServiceNow, Inc. Company Details
11.10.2 ServiceNow, Inc. Business Overview
11.10.3 ServiceNow, Inc. Cloud-Based IT Service Management Introduction
11.10.4 ServiceNow, Inc. Revenue in Cloud-Based IT Service Management Business (2019-2024)
11.10.5 ServiceNow, Inc. Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Axios Systems PLC
BMC Software, Inc.
CA Technologies, Inc.
Cherwell Software, LLC
Citrix Systems, Inc.
HEAT Software USA, Inc.
Hewlett Packard Enterprise Development LP
Hornbill Corporate Ltd.
IBM Corporation
ServiceNow, Inc.
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*If Applicable.
