A cloud-based private branch exchange (PBX) system works on cloud computing technology in which data are stored and transferred through the Internet instead of using a computer or any other hardware. Cloud technology has become popular among consumers with the introduction of programs such as MobileMe and iCloud. These are consumer-based cloud computing technologies.
Analytics are playing a major part in cloud computing and VoIP worldwide, and backend analytics have become a predominant component of the VoIP cloud-based PBX model. VoIP systems that are reinforced by the cloud present the capacity to support a broad range of backend performance and management analytics. It offers data that are required for businesses to enhance their processes. Backend analytics is a tool that offers the foundation for businesses in order to ensure the competitive edge in a highly competitive enterprise market.
The global Cloud PBX market was valued at US$ 3746.6 million in 2022 and is anticipated to reach US$ 4815.5 million by 2029, witnessing a CAGR of 3.6% during the forecast period 2023-2029. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
North America is the largest region market with over 50% revenue market share in Cloud-Based PBX. Europe and Asia-Pacific are follower with about 36% market share in 2019.
For the application, Large enterprises are the main application market with about 68% revenue market share in 2019.
Key players are Microsoft, Cisco, Mitel Networks, RingCentral, Verizon, MegaPath, Nextiva, 3CX, Estech Systems, 8x8, Sangoma, Panasonic, NetFortris, TPX Communications etc. Top 5 companies occupied over 59% revenue market share in 2019.
Report Scope
This report aims to provide a comprehensive presentation of the global market for Cloud PBX, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud PBX.
The Cloud PBX market size, estimations, and forecasts are provided in terms of output/shipments (K Units) and revenue ($ millions), considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global Cloud PBX market comprehensively. Regional market sizes, concerning products by type, by application and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Cloud PBX manufacturers, new entrants, and industry chain related companies in this market with information on the revenues, production, and average price for the overall market and the sub-segments across the different segments, by company, by type, by application, and by regions.
By Company
Microsoft Corporation (U.S.)
RingCentral Inc.(U.S)
Vonage America Inc.(U.S.)
ShoreTel, Inc. (U.S.)
Nextiva Inc.(U.S.)
Avaya Inc.(U.S.)
MegaPath Inc.(U.S.)
Jive Software Inc. (U.S.)
Phone (U.S.)
Segment by Type
WAN
LAN
Segment by Application
Commercial
Industrial
Production by Region
North America
Europe
China
Japan
Consumption by Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America
Mexico
Brazil
Core Chapters
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by region, by type, by application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Detailed analysis of Cloud PBX manufacturers competitive landscape, price, production and value market share, latest development plan, merger, and acquisition information, etc.
Chapter 3: Production/output, value of Cloud PBX by region/country. It provides a quantitative analysis of the market size and development potential of each region in the next six years.
Chapter 4: Consumption of Cloud PBX in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and production of each country in the world.
Chapter 5: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 6: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 7: Provides profiles of key players, introducing the basic situation of the key companies in the market in detail, including product production/output, value, price, gross margin, product introduction, recent development, etc.
Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.
Chapter 9: Introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 10: The main points and conclusions of the report.
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Cloud PBX Market Overview
1.1 Product Definition
1.2 Cloud PBX Segment by Type
1.2.1 Global Cloud PBX Market Value Growth Rate Analysis by Type 2022 VS 2029
1.2.2 WAN
1.2.3 LAN
1.3 Cloud PBX Segment by Application
1.3.1 Global Cloud PBX Market Value Growth Rate Analysis by Application: 2022 VS 2029
1.3.2 Commercial
1.3.3 Industrial
1.4 Global Market Growth Prospects
1.4.1 Global Cloud PBX Production Value Estimates and Forecasts (2018-2029)
1.4.2 Global Cloud PBX Production Capacity Estimates and Forecasts (2018-2029)
1.4.3 Global Cloud PBX Production Estimates and Forecasts (2018-2029)
1.4.4 Global Cloud PBX Market Average Price Estimates and Forecasts (2018-2029)
1.5 Assumptions and Limitations
2 Market Competition by Manufacturers
2.1 Global Cloud PBX Production Market Share by Manufacturers (2018-2023)
2.2 Global Cloud PBX Production Value Market Share by Manufacturers (2018-2023)
2.3 Global Key Players of Cloud PBX, Industry Ranking, 2021 VS 2022 VS 2023
2.4 Global Cloud PBX Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
2.5 Global Cloud PBX Average Price by Manufacturers (2018-2023)
2.6 Global Key Manufacturers of Cloud PBX, Manufacturing Base Distribution and Headquarters
2.7 Global Key Manufacturers of Cloud PBX, Product Offered and Application
2.8 Global Key Manufacturers of Cloud PBX, Date of Enter into This Industry
2.9 Cloud PBX Market Competitive Situation and Trends
2.9.1 Cloud PBX Market Concentration Rate
2.9.2 Global 5 and 10 Largest Cloud PBX Players Market Share by Revenue
2.10 Mergers & Acquisitions, Expansion
3 Cloud PBX Production by Region
3.1 Global Cloud PBX Production Value Estimates and Forecasts by Region: 2018 VS 2022 VS 2029
3.2 Global Cloud PBX Production Value by Region (2018-2029)
3.2.1 Global Cloud PBX Production Value Market Share by Region (2018-2023)
3.2.2 Global Forecasted Production Value of Cloud PBX by Region (2024-2029)
3.3 Global Cloud PBX Production Estimates and Forecasts by Region: 2018 VS 2022 VS 2029
3.4 Global Cloud PBX Production by Region (2018-2029)
3.4.1 Global Cloud PBX Production Market Share by Region (2018-2023)
3.4.2 Global Forecasted Production of Cloud PBX by Region (2024-2029)
3.5 Global Cloud PBX Market Price Analysis by Region (2018-2023)
3.6 Global Cloud PBX Production and Value, Year-over-Year Growth
3.6.1 North America Cloud PBX Production Value Estimates and Forecasts (2018-2029)
3.6.2 Europe Cloud PBX Production Value Estimates and Forecasts (2018-2029)
3.6.3 China Cloud PBX Production Value Estimates and Forecasts (2018-2029)
3.6.4 Japan Cloud PBX Production Value Estimates and Forecasts (2018-2029)
4 Cloud PBX Consumption by Region
4.1 Global Cloud PBX Consumption Estimates and Forecasts by Region: 2018 VS 2022 VS 2029
4.2 Global Cloud PBX Consumption by Region (2018-2029)
4.2.1 Global Cloud PBX Consumption by Region (2018-2023)
4.2.2 Global Cloud PBX Forecasted Consumption by Region (2024-2029)
4.3 North America
4.3.1 North America Cloud PBX Consumption Growth Rate by Country: 2018 VS 2022 VS 2029
4.3.2 North America Cloud PBX Consumption by Country (2018-2029)
4.3.3 U.S.
4.3.4 Canada
4.4 Europe
4.4.1 Europe Cloud PBX Consumption Growth Rate by Country: 2018 VS 2022 VS 2029
4.4.2 Europe Cloud PBX Consumption by Country (2018-2029)
4.4.3 Germany
4.4.4 France
4.4.5 U.K.
4.4.6 Italy
4.4.7 Russia
4.5 Asia Pacific
4.5.1 Asia Pacific Cloud PBX Consumption Growth Rate by Region: 2018 VS 2022 VS 2029
4.5.2 Asia Pacific Cloud PBX Consumption by Region (2018-2029)
4.5.3 China
4.5.4 Japan
4.5.5 South Korea
4.5.6 China Taiwan
4.5.7 Southeast Asia
4.5.8 India
4.6 Latin America, Middle East & Africa
4.6.1 Latin America, Middle East & Africa Cloud PBX Consumption Growth Rate by Country: 2018 VS 2022 VS 2029
4.6.2 Latin America, Middle East & Africa Cloud PBX Consumption by Country (2018-2029)
4.6.3 Mexico
4.6.4 Brazil
4.6.5 Turkey
5 Segment by Type
5.1 Global Cloud PBX Production by Type (2018-2029)
5.1.1 Global Cloud PBX Production by Type (2018-2023)
5.1.2 Global Cloud PBX Production by Type (2024-2029)
5.1.3 Global Cloud PBX Production Market Share by Type (2018-2029)
5.2 Global Cloud PBX Production Value by Type (2018-2029)
5.2.1 Global Cloud PBX Production Value by Type (2018-2023)
5.2.2 Global Cloud PBX Production Value by Type (2024-2029)
5.2.3 Global Cloud PBX Production Value Market Share by Type (2018-2029)
5.3 Global Cloud PBX Price by Type (2018-2029)
6 Segment by Application
6.1 Global Cloud PBX Production by Application (2018-2029)
6.1.1 Global Cloud PBX Production by Application (2018-2023)
6.1.2 Global Cloud PBX Production by Application (2024-2029)
6.1.3 Global Cloud PBX Production Market Share by Application (2018-2029)
6.2 Global Cloud PBX Production Value by Application (2018-2029)
6.2.1 Global Cloud PBX Production Value by Application (2018-2023)
6.2.2 Global Cloud PBX Production Value by Application (2024-2029)
6.2.3 Global Cloud PBX Production Value Market Share by Application (2018-2029)
6.3 Global Cloud PBX Price by Application (2018-2029)
7 Key Companies Profiled
7.1 Microsoft Corporation (U.S.)
7.1.1 Microsoft Corporation (U.S.) Cloud PBX Corporation Information
7.1.2 Microsoft Corporation (U.S.) Cloud PBX Product Portfolio
7.1.3 Microsoft Corporation (U.S.) Cloud PBX Production, Value, Price and Gross Margin (2018-2023)
7.1.4 Microsoft Corporation (U.S.) Main Business and Markets Served
7.1.5 Microsoft Corporation (U.S.) Recent Developments/Updates
7.2 RingCentral Inc.(U.S)
7.2.1 RingCentral Inc.(U.S) Cloud PBX Corporation Information
7.2.2 RingCentral Inc.(U.S) Cloud PBX Product Portfolio
7.2.3 RingCentral Inc.(U.S) Cloud PBX Production, Value, Price and Gross Margin (2018-2023)
7.2.4 RingCentral Inc.(U.S) Main Business and Markets Served
7.2.5 RingCentral Inc.(U.S) Recent Developments/Updates
7.3 Vonage America Inc.(U.S.)
7.3.1 Vonage America Inc.(U.S.) Cloud PBX Corporation Information
7.3.2 Vonage America Inc.(U.S.) Cloud PBX Product Portfolio
7.3.3 Vonage America Inc.(U.S.) Cloud PBX Production, Value, Price and Gross Margin (2018-2023)
7.3.4 Vonage America Inc.(U.S.) Main Business and Markets Served
7.3.5 Vonage America Inc.(U.S.) Recent Developments/Updates
7.4 ShoreTel, Inc. (U.S.)
7.4.1 ShoreTel, Inc. (U.S.) Cloud PBX Corporation Information
7.4.2 ShoreTel, Inc. (U.S.) Cloud PBX Product Portfolio
7.4.3 ShoreTel, Inc. (U.S.) Cloud PBX Production, Value, Price and Gross Margin (2018-2023)
7.4.4 ShoreTel, Inc. (U.S.) Main Business and Markets Served
7.4.5 ShoreTel, Inc. (U.S.) Recent Developments/Updates
7.5 Nextiva Inc.(U.S.)
7.5.1 Nextiva Inc.(U.S.) Cloud PBX Corporation Information
7.5.2 Nextiva Inc.(U.S.) Cloud PBX Product Portfolio
7.5.3 Nextiva Inc.(U.S.) Cloud PBX Production, Value, Price and Gross Margin (2018-2023)
7.5.4 Nextiva Inc.(U.S.) Main Business and Markets Served
7.5.5 Nextiva Inc.(U.S.) Recent Developments/Updates
7.6 Avaya Inc.(U.S.)
7.6.1 Avaya Inc.(U.S.) Cloud PBX Corporation Information
7.6.2 Avaya Inc.(U.S.) Cloud PBX Product Portfolio
7.6.3 Avaya Inc.(U.S.) Cloud PBX Production, Value, Price and Gross Margin (2018-2023)
7.6.4 Avaya Inc.(U.S.) Main Business and Markets Served
7.6.5 Avaya Inc.(U.S.) Recent Developments/Updates
7.7 MegaPath Inc.(U.S.)
7.7.1 MegaPath Inc.(U.S.) Cloud PBX Corporation Information
7.7.2 MegaPath Inc.(U.S.) Cloud PBX Product Portfolio
7.7.3 MegaPath Inc.(U.S.) Cloud PBX Production, Value, Price and Gross Margin (2018-2023)
7.7.4 MegaPath Inc.(U.S.) Main Business and Markets Served
7.7.5 MegaPath Inc.(U.S.) Recent Developments/Updates
7.8 Jive Software Inc. (U.S.)
7.8.1 Jive Software Inc. (U.S.) Cloud PBX Corporation Information
7.8.2 Jive Software Inc. (U.S.) Cloud PBX Product Portfolio
7.8.3 Jive Software Inc. (U.S.) Cloud PBX Production, Value, Price and Gross Margin (2018-2023)
7.8.4 Jive Software Inc. (U.S.) Main Business and Markets Served
7.7.5 Jive Software Inc. (U.S.) Recent Developments/Updates
7.9 Phone (U.S.)
7.9.1 Phone (U.S.) Cloud PBX Corporation Information
7.9.2 Phone (U.S.) Cloud PBX Product Portfolio
7.9.3 Phone (U.S.) Cloud PBX Production, Value, Price and Gross Margin (2018-2023)
7.9.4 Phone (U.S.) Main Business and Markets Served
7.9.5 Phone (U.S.) Recent Developments/Updates
8 Industry Chain and Sales Channels Analysis
8.1 Cloud PBX Industry Chain Analysis
8.2 Cloud PBX Key Raw Materials
8.2.1 Key Raw Materials
8.2.2 Raw Materials Key Suppliers
8.3 Cloud PBX Production Mode & Process
8.4 Cloud PBX Sales and Marketing
8.4.1 Cloud PBX Sales Channels
8.4.2 Cloud PBX Distributors
8.5 Cloud PBX Customers
9 Cloud PBX Market Dynamics
9.1 Cloud PBX Industry Trends
9.2 Cloud PBX Market Drivers
9.3 Cloud PBX Market Challenges
9.4 Cloud PBX Market Restraints
10 Research Finding and Conclusion
11 Methodology and Data Source
11.1 Methodology/Research Approach
11.1.1 Research Programs/Design
11.1.2 Market Size Estimation
11.1.3 Market Breakdown and Data Triangulation
11.2 Data Source
11.2.1 Secondary Sources
11.2.2 Primary Sources
11.3 Author List
11.4 Disclaimer
Microsoft Corporation (U.S.)
RingCentral Inc.(U.S)
Vonage America Inc.(U.S.)
ShoreTel, Inc. (U.S.)
Nextiva Inc.(U.S.)
Avaya Inc.(U.S.)
MegaPath Inc.(U.S.)
Jive Software Inc. (U.S.)
Phone (U.S.)
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*If Applicable.