Communication platforms as a service (cPaaS), sometimes referred to as cloud communication platforms, provide tools for mobile developers to connect their mobile apps to a phone鈥檚 SMS, voice, and verification features via APIs. Developers use these products to add communication capabilities such as text notifications, user-to-user chatting, and voice connectivity to their applications. Many cPaaS platforms help developers customize how their products interact with these features via documentation around extensibility.
cPaaS allows developers to implement functionality beyond basic communications, such as multi-factor authentication (MFA) via texts and emails. These tools are often associated with VoIP, or voice over internet protocol software, which uses an IP network to transmit phone calls seamlessly without the need to connect to an extra telephone network.
Highlights
The global Communication Platform as a Service (cPaaS) Platform market was valued at US$ million in 2022 and is anticipated to reach US$ million by 2029, witnessing a CAGR of % during the forecast period 2023-2029. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
North American market for Communication Platform as a Service (cPaaS) Platform is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
Asia-Pacific market for Communication Platform as a Service (cPaaS) Platform is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The global market for Communication Platform as a Service (cPaaS) Platform in Large Enterprises is estimated to increase from $ million in 2023 to $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The key global companies of Communication Platform as a Service (cPaaS) Platform include Plivo, Twilio, Telnyx, Bandwidth, TextUs, Vonage, Zipwhip, Dolby Laboratories and Infobip, etc. In 2022, the world's top three vendors accounted for approximately % of the revenue.
Report Scope
This report aims to provide a comprehensive presentation of the global market for Communication Platform as a Service (cPaaS) Platform, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Communication Platform as a Service (cPaaS) Platform.
The Communication Platform as a Service (cPaaS) Platform market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global Communication Platform as a Service (cPaaS) Platform market comprehensively. Regional market sizes, concerning products by type, by application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Communication Platform as a Service (cPaaS) Platform companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by type, by application, and by regions.
By Company
Plivo
Twilio
Telnyx
Bandwidth
TextUs
Vonage
Zipwhip
Dolby Laboratories
Infobip
Commio
Podium
CM
vCloudx
VoxImplant
CometChat
Nylas
Clare.AI
ServiceNow
Weavy
Squaretalk
360dialog
Mtalkz Mobility Services
Botmaker
MessageBird
Sinch
MSG91
Sendbird
Ably Realtime
RingCaptcha
Flowroute
Segment by Type
Cloud Based
On Premises
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Core Chapters
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Communication Platform as a Service (cPaaS) Platform companies鈥� competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the key companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Communication Platform as a Service (cPaaS) Platform Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 Cloud Based
1.2.3 On Premises
1.3 Market by Application
1.3.1 Global Communication Platform as a Service (cPaaS) Platform Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Communication Platform as a Service (cPaaS) Platform Market Perspective (2018-2029)
2.2 Communication Platform as a Service (cPaaS) Platform Growth Trends by Region
2.2.1 Global Communication Platform as a Service (cPaaS) Platform Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Communication Platform as a Service (cPaaS) Platform Historic Market Size by Region (2018-2023)
2.2.3 Communication Platform as a Service (cPaaS) Platform Forecasted Market Size by Region (2024-2029)
2.3 Communication Platform as a Service (cPaaS) Platform Market Dynamics
2.3.1 Communication Platform as a Service (cPaaS) Platform Industry Trends
2.3.2 Communication Platform as a Service (cPaaS) Platform Market Drivers
2.3.3 Communication Platform as a Service (cPaaS) Platform Market Challenges
2.3.4 Communication Platform as a Service (cPaaS) Platform Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Communication Platform as a Service (cPaaS) Platform Players by Revenue
3.1.1 Global Top Communication Platform as a Service (cPaaS) Platform Players by Revenue (2018-2023)
3.1.2 Global Communication Platform as a Service (cPaaS) Platform Revenue Market Share by Players (2018-2023)
3.2 Global Communication Platform as a Service (cPaaS) Platform Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Communication Platform as a Service (cPaaS) Platform Revenue
3.4 Global Communication Platform as a Service (cPaaS) Platform Market Concentration Ratio
3.4.1 Global Communication Platform as a Service (cPaaS) Platform Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Communication Platform as a Service (cPaaS) Platform Revenue in 2022
3.5 Communication Platform as a Service (cPaaS) Platform Key Players Head office and Area Served
3.6 Key Players Communication Platform as a Service (cPaaS) Platform Product Solution and Service
3.7 Date of Enter into Communication Platform as a Service (cPaaS) Platform Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Communication Platform as a Service (cPaaS) Platform Breakdown Data by Type
4.1 Global Communication Platform as a Service (cPaaS) Platform Historic Market Size by Type (2018-2023)
4.2 Global Communication Platform as a Service (cPaaS) Platform Forecasted Market Size by Type (2024-2029)
5 Communication Platform as a Service (cPaaS) Platform Breakdown Data by Application
5.1 Global Communication Platform as a Service (cPaaS) Platform Historic Market Size by Application (2018-2023)
5.2 Global Communication Platform as a Service (cPaaS) Platform Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Communication Platform as a Service (cPaaS) Platform Market Size (2018-2029)
6.2 North America Communication Platform as a Service (cPaaS) Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Communication Platform as a Service (cPaaS) Platform Market Size by Country (2018-2023)
6.4 North America Communication Platform as a Service (cPaaS) Platform Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Communication Platform as a Service (cPaaS) Platform Market Size (2018-2029)
7.2 Europe Communication Platform as a Service (cPaaS) Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Communication Platform as a Service (cPaaS) Platform Market Size by Country (2018-2023)
7.4 Europe Communication Platform as a Service (cPaaS) Platform Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Communication Platform as a Service (cPaaS) Platform Market Size (2018-2029)
8.2 Asia-Pacific Communication Platform as a Service (cPaaS) Platform Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Communication Platform as a Service (cPaaS) Platform Market Size by Region (2018-2023)
8.4 Asia-Pacific Communication Platform as a Service (cPaaS) Platform Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Communication Platform as a Service (cPaaS) Platform Market Size (2018-2029)
9.2 Latin America Communication Platform as a Service (cPaaS) Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Communication Platform as a Service (cPaaS) Platform Market Size by Country (2018-2023)
9.4 Latin America Communication Platform as a Service (cPaaS) Platform Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Communication Platform as a Service (cPaaS) Platform Market Size (2018-2029)
10.2 Middle East & Africa Communication Platform as a Service (cPaaS) Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Communication Platform as a Service (cPaaS) Platform Market Size by Country (2018-2023)
10.4 Middle East & Africa Communication Platform as a Service (cPaaS) Platform Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Plivo
11.1.1 Plivo Company Detail
11.1.2 Plivo Business Overview
11.1.3 Plivo Communication Platform as a Service (cPaaS) Platform Introduction
11.1.4 Plivo Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.1.5 Plivo Recent Development
11.2 Twilio
11.2.1 Twilio Company Detail
11.2.2 Twilio Business Overview
11.2.3 Twilio Communication Platform as a Service (cPaaS) Platform Introduction
11.2.4 Twilio Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.2.5 Twilio Recent Development
11.3 Telnyx
11.3.1 Telnyx Company Detail
11.3.2 Telnyx Business Overview
11.3.3 Telnyx Communication Platform as a Service (cPaaS) Platform Introduction
11.3.4 Telnyx Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.3.5 Telnyx Recent Development
11.4 Bandwidth
11.4.1 Bandwidth Company Detail
11.4.2 Bandwidth Business Overview
11.4.3 Bandwidth Communication Platform as a Service (cPaaS) Platform Introduction
11.4.4 Bandwidth Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.4.5 Bandwidth Recent Development
11.5 TextUs
11.5.1 TextUs Company Detail
11.5.2 TextUs Business Overview
11.5.3 TextUs Communication Platform as a Service (cPaaS) Platform Introduction
11.5.4 TextUs Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.5.5 TextUs Recent Development
11.6 Vonage
11.6.1 Vonage Company Detail
11.6.2 Vonage Business Overview
11.6.3 Vonage Communication Platform as a Service (cPaaS) Platform Introduction
11.6.4 Vonage Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.6.5 Vonage Recent Development
11.7 Zipwhip
11.7.1 Zipwhip Company Detail
11.7.2 Zipwhip Business Overview
11.7.3 Zipwhip Communication Platform as a Service (cPaaS) Platform Introduction
11.7.4 Zipwhip Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.7.5 Zipwhip Recent Development
11.8 Dolby Laboratories
11.8.1 Dolby Laboratories Company Detail
11.8.2 Dolby Laboratories Business Overview
11.8.3 Dolby Laboratories Communication Platform as a Service (cPaaS) Platform Introduction
11.8.4 Dolby Laboratories Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.8.5 Dolby Laboratories Recent Development
11.9 Infobip
11.9.1 Infobip Company Detail
11.9.2 Infobip Business Overview
11.9.3 Infobip Communication Platform as a Service (cPaaS) Platform Introduction
11.9.4 Infobip Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.9.5 Infobip Recent Development
11.10 Commio
11.10.1 Commio Company Detail
11.10.2 Commio Business Overview
11.10.3 Commio Communication Platform as a Service (cPaaS) Platform Introduction
11.10.4 Commio Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.10.5 Commio Recent Development
11.11 Podium
11.11.1 Podium Company Detail
11.11.2 Podium Business Overview
11.11.3 Podium Communication Platform as a Service (cPaaS) Platform Introduction
11.11.4 Podium Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.11.5 Podium Recent Development
11.12 CM
11.12.1 CM Company Detail
11.12.2 CM Business Overview
11.12.3 CM Communication Platform as a Service (cPaaS) Platform Introduction
11.12.4 CM Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.12.5 CM Recent Development
11.13 vCloudx
11.13.1 vCloudx Company Detail
11.13.2 vCloudx Business Overview
11.13.3 vCloudx Communication Platform as a Service (cPaaS) Platform Introduction
11.13.4 vCloudx Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.13.5 vCloudx Recent Development
11.14 VoxImplant
11.14.1 VoxImplant Company Detail
11.14.2 VoxImplant Business Overview
11.14.3 VoxImplant Communication Platform as a Service (cPaaS) Platform Introduction
11.14.4 VoxImplant Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.14.5 VoxImplant Recent Development
11.15 CometChat
11.15.1 CometChat Company Detail
11.15.2 CometChat Business Overview
11.15.3 CometChat Communication Platform as a Service (cPaaS) Platform Introduction
11.15.4 CometChat Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.15.5 CometChat Recent Development
11.16 Nylas
11.16.1 Nylas Company Detail
11.16.2 Nylas Business Overview
11.16.3 Nylas Communication Platform as a Service (cPaaS) Platform Introduction
11.16.4 Nylas Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.16.5 Nylas Recent Development
11.17 Clare.AI
11.17.1 Clare.AI Company Detail
11.17.2 Clare.AI Business Overview
11.17.3 Clare.AI Communication Platform as a Service (cPaaS) Platform Introduction
11.17.4 Clare.AI Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.17.5 Clare.AI Recent Development
11.18 ServiceNow
11.18.1 ServiceNow Company Detail
11.18.2 ServiceNow Business Overview
11.18.3 ServiceNow Communication Platform as a Service (cPaaS) Platform Introduction
11.18.4 ServiceNow Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.18.5 ServiceNow Recent Development
11.19 Weavy
11.19.1 Weavy Company Detail
11.19.2 Weavy Business Overview
11.19.3 Weavy Communication Platform as a Service (cPaaS) Platform Introduction
11.19.4 Weavy Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.19.5 Weavy Recent Development
11.20 Squaretalk
11.20.1 Squaretalk Company Detail
11.20.2 Squaretalk Business Overview
11.20.3 Squaretalk Communication Platform as a Service (cPaaS) Platform Introduction
11.20.4 Squaretalk Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.20.5 Squaretalk Recent Development
11.21 360dialog
11.21.1 360dialog Company Detail
11.21.2 360dialog Business Overview
11.21.3 360dialog Communication Platform as a Service (cPaaS) Platform Introduction
11.21.4 360dialog Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.21.5 360dialog Recent Development
11.22 Mtalkz Mobility Services
11.22.1 Mtalkz Mobility Services Company Detail
11.22.2 Mtalkz Mobility Services Business Overview
11.22.3 Mtalkz Mobility Services Communication Platform as a Service (cPaaS) Platform Introduction
11.22.4 Mtalkz Mobility Services Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.22.5 Mtalkz Mobility Services Recent Development
11.23 Botmaker
11.23.1 Botmaker Company Detail
11.23.2 Botmaker Business Overview
11.23.3 Botmaker Communication Platform as a Service (cPaaS) Platform Introduction
11.23.4 Botmaker Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.23.5 Botmaker Recent Development
11.24 MessageBird
11.24.1 MessageBird Company Detail
11.24.2 MessageBird Business Overview
11.24.3 MessageBird Communication Platform as a Service (cPaaS) Platform Introduction
11.24.4 MessageBird Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.24.5 MessageBird Recent Development
11.25 Sinch
11.25.1 Sinch Company Detail
11.25.2 Sinch Business Overview
11.25.3 Sinch Communication Platform as a Service (cPaaS) Platform Introduction
11.25.4 Sinch Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.25.5 Sinch Recent Development
11.26 MSG91
11.26.1 MSG91 Company Detail
11.26.2 MSG91 Business Overview
11.26.3 MSG91 Communication Platform as a Service (cPaaS) Platform Introduction
11.26.4 MSG91 Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.26.5 MSG91 Recent Development
11.27 Sendbird
11.27.1 Sendbird Company Detail
11.27.2 Sendbird Business Overview
11.27.3 Sendbird Communication Platform as a Service (cPaaS) Platform Introduction
11.27.4 Sendbird Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.27.5 Sendbird Recent Development
11.28 Ably Realtime
11.28.1 Ably Realtime Company Detail
11.28.2 Ably Realtime Business Overview
11.28.3 Ably Realtime Communication Platform as a Service (cPaaS) Platform Introduction
11.28.4 Ably Realtime Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.28.5 Ably Realtime Recent Development
11.29 RingCaptcha
11.29.1 RingCaptcha Company Detail
11.29.2 RingCaptcha Business Overview
11.29.3 RingCaptcha Communication Platform as a Service (cPaaS) Platform Introduction
11.29.4 RingCaptcha Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.29.5 RingCaptcha Recent Development
11.30 Flowroute
11.30.1 Flowroute Company Detail
11.30.2 Flowroute Business Overview
11.30.3 Flowroute Communication Platform as a Service (cPaaS) Platform Introduction
11.30.4 Flowroute Revenue in Communication Platform as a Service (cPaaS) Platform Business (2018-2023)
11.30.5 Flowroute Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Plivo
Twilio
Telnyx
Bandwidth
TextUs
Vonage
Zipwhip
Dolby Laboratories
Infobip
Commio
Podium
CM
vCloudx
VoxImplant
CometChat
Nylas
Clare.AI
ServiceNow
Weavy
Squaretalk
360dialog
Mtalkz Mobility Services
Botmaker
MessageBird
Sinch
MSG91
Sendbird
Ably Realtime
RingCaptcha
Flowroute
听
听
*If Applicable.
