
Computer-aided dispatch (CAD), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer.
The global Computer Aided Dispatch market was valued at US$ 1440.5 million in 2023 and is anticipated to reach US$ 2573.6 million by 2030, witnessing a CAGR of 8.5% during the forecast period 2024-2030.
The cloud deployment type is expected to grow at a higher CAGR during the forecast period. CAD agencies from all verticals and of all sizes are moving from the on-premises to the cloud deployment type, as cloud deployment reduces the overall costs, provides flexibility with advanced technology, offers scalable access to solutions, ensures enforcement of security compliances, and enhances business efficiency. A major advantage of the cloud deployment type is that it provides real-time information from a remote location. For instance, when dispatchers enter a location into the CAD system, the users can view the previous legal report of that location. Tiburon (now acquired by TriTech Software Systems) is a leading vendor in the Computer Aided Dispatch market, and it offers an integrated CAD in a cloud environment that is both affordable and future-ready. Due to the above mentioned advantages, most of the vendors are switching from the on-premises deployment type to the cloud deployment type.
This report aims to provide a comprehensive presentation of the global market for Computer Aided Dispatch, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Computer Aided Dispatch.
Report Scope
The Computer Aided Dispatch market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Computer Aided Dispatch market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Computer Aided Dispatch companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Avtec Inc.
Caliber Public Safety
Zetron
Tritech Software Systems
Superion
Hexagon Safety & Infrastructure
Spillman Technologies
Priority Dispatch Corp.
Tyler Technologies
Southern Software
Cody Systems
Segment by Type
On-premises
Cloud
Segment by Application
Call Management
Dispatch Unit Management
Reporting and Analysis
Others (Dispatch Decision Support and Supplemental Resources Tracking)
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Computer Aided Dispatch companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Computer Aided Dispatch Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 On-premises
1.2.3 Cloud
1.3 Market by Application
1.3.1 Global Computer Aided Dispatch Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Call Management
1.3.3 Dispatch Unit Management
1.3.4 Reporting and Analysis
1.3.5 Others (Dispatch Decision Support and Supplemental Resources Tracking)
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Computer Aided Dispatch Market Perspective (2019-2030)
2.2 Computer Aided Dispatch Growth Trends by Region
2.2.1 Global Computer Aided Dispatch Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Computer Aided Dispatch Historic Market Size by Region (2019-2024)
2.2.3 Computer Aided Dispatch Forecasted Market Size by Region (2025-2030)
2.3 Computer Aided Dispatch Market Dynamics
2.3.1 Computer Aided Dispatch Industry Trends
2.3.2 Computer Aided Dispatch Market Drivers
2.3.3 Computer Aided Dispatch Market Challenges
2.3.4 Computer Aided Dispatch Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Computer Aided Dispatch Players by Revenue
3.1.1 Global Top Computer Aided Dispatch Players by Revenue (2019-2024)
3.1.2 Global Computer Aided Dispatch Revenue Market Share by Players (2019-2024)
3.2 Global Computer Aided Dispatch Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Computer Aided Dispatch Revenue
3.4 Global Computer Aided Dispatch Market Concentration Ratio
3.4.1 Global Computer Aided Dispatch Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Computer Aided Dispatch Revenue in 2023
3.5 Computer Aided Dispatch Key Players Head office and Area Served
3.6 Key Players Computer Aided Dispatch Product Solution and Service
3.7 Date of Enter into Computer Aided Dispatch Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Computer Aided Dispatch Breakdown Data by Type
4.1 Global Computer Aided Dispatch Historic Market Size by Type (2019-2024)
4.2 Global Computer Aided Dispatch Forecasted Market Size by Type (2025-2030)
5 Computer Aided Dispatch Breakdown Data by Application
5.1 Global Computer Aided Dispatch Historic Market Size by Application (2019-2024)
5.2 Global Computer Aided Dispatch Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Computer Aided Dispatch Market Size (2019-2030)
6.2 North America Computer Aided Dispatch Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Computer Aided Dispatch Market Size by Country (2019-2024)
6.4 North America Computer Aided Dispatch Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Computer Aided Dispatch Market Size (2019-2030)
7.2 Europe Computer Aided Dispatch Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Computer Aided Dispatch Market Size by Country (2019-2024)
7.4 Europe Computer Aided Dispatch Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Computer Aided Dispatch Market Size (2019-2030)
8.2 Asia-Pacific Computer Aided Dispatch Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Computer Aided Dispatch Market Size by Region (2019-2024)
8.4 Asia-Pacific Computer Aided Dispatch Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Computer Aided Dispatch Market Size (2019-2030)
9.2 Latin America Computer Aided Dispatch Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Computer Aided Dispatch Market Size by Country (2019-2024)
9.4 Latin America Computer Aided Dispatch Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Computer Aided Dispatch Market Size (2019-2030)
10.2 Middle East & Africa Computer Aided Dispatch Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Computer Aided Dispatch Market Size by Country (2019-2024)
10.4 Middle East & Africa Computer Aided Dispatch Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Avtec Inc.
11.1.1 Avtec Inc. Company Detail
11.1.2 Avtec Inc. Business Overview
11.1.3 Avtec Inc. Computer Aided Dispatch Introduction
11.1.4 Avtec Inc. Revenue in Computer Aided Dispatch Business (2019-2024)
11.1.5 Avtec Inc. Recent Development
11.2 Caliber Public Safety
11.2.1 Caliber Public Safety Company Detail
11.2.2 Caliber Public Safety Business Overview
11.2.3 Caliber Public Safety Computer Aided Dispatch Introduction
11.2.4 Caliber Public Safety Revenue in Computer Aided Dispatch Business (2019-2024)
11.2.5 Caliber Public Safety Recent Development
11.3 Zetron
11.3.1 Zetron Company Detail
11.3.2 Zetron Business Overview
11.3.3 Zetron Computer Aided Dispatch Introduction
11.3.4 Zetron Revenue in Computer Aided Dispatch Business (2019-2024)
11.3.5 Zetron Recent Development
11.4 Tritech Software Systems
11.4.1 Tritech Software Systems Company Detail
11.4.2 Tritech Software Systems Business Overview
11.4.3 Tritech Software Systems Computer Aided Dispatch Introduction
11.4.4 Tritech Software Systems Revenue in Computer Aided Dispatch Business (2019-2024)
11.4.5 Tritech Software Systems Recent Development
11.5 Superion
11.5.1 Superion Company Detail
11.5.2 Superion Business Overview
11.5.3 Superion Computer Aided Dispatch Introduction
11.5.4 Superion Revenue in Computer Aided Dispatch Business (2019-2024)
11.5.5 Superion Recent Development
11.6 Hexagon Safety & Infrastructure
11.6.1 Hexagon Safety & Infrastructure Company Detail
11.6.2 Hexagon Safety & Infrastructure Business Overview
11.6.3 Hexagon Safety & Infrastructure Computer Aided Dispatch Introduction
11.6.4 Hexagon Safety & Infrastructure Revenue in Computer Aided Dispatch Business (2019-2024)
11.6.5 Hexagon Safety & Infrastructure Recent Development
11.7 Spillman Technologies
11.7.1 Spillman Technologies Company Detail
11.7.2 Spillman Technologies Business Overview
11.7.3 Spillman Technologies Computer Aided Dispatch Introduction
11.7.4 Spillman Technologies Revenue in Computer Aided Dispatch Business (2019-2024)
11.7.5 Spillman Technologies Recent Development
11.8 Priority Dispatch Corp.
11.8.1 Priority Dispatch Corp. Company Detail
11.8.2 Priority Dispatch Corp. Business Overview
11.8.3 Priority Dispatch Corp. Computer Aided Dispatch Introduction
11.8.4 Priority Dispatch Corp. Revenue in Computer Aided Dispatch Business (2019-2024)
11.8.5 Priority Dispatch Corp. Recent Development
11.9 Tyler Technologies
11.9.1 Tyler Technologies Company Detail
11.9.2 Tyler Technologies Business Overview
11.9.3 Tyler Technologies Computer Aided Dispatch Introduction
11.9.4 Tyler Technologies Revenue in Computer Aided Dispatch Business (2019-2024)
11.9.5 Tyler Technologies Recent Development
11.10 Southern Software
11.10.1 Southern Software Company Detail
11.10.2 Southern Software Business Overview
11.10.3 Southern Software Computer Aided Dispatch Introduction
11.10.4 Southern Software Revenue in Computer Aided Dispatch Business (2019-2024)
11.10.5 Southern Software Recent Development
11.11 Cody Systems
11.11.1 Cody Systems Company Detail
11.11.2 Cody Systems Business Overview
11.11.3 Cody Systems Computer Aided Dispatch Introduction
11.11.4 Cody Systems Revenue in Computer Aided Dispatch Business (2019-2024)
11.11.5 Cody Systems Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Avtec Inc.
Caliber Public Safety
Zetron
Tritech Software Systems
Superion
Hexagon Safety & Infrastructure
Spillman Technologies
Priority Dispatch Corp.
Tyler Technologies
Southern Software
Cody Systems
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*If Applicable.
