
Conversational Artificial Intelligence or Conversational AI is a set of technologies that enable computers to simulate real conversations.
Market Analysis and Insights: Global Conversational AI Market
The global Conversational AI market is projected to grow from US$ 3718 million in 2024 to US$ 9586.4 million by 2030, at a Compound Annual Growth Rate (CAGR) of 17.1% during the forecast period.
China and the United States are two leaders in AI industry. On the AI 100 list (2022) released by CB Insights, the number of companies in the United States ranks first, with more than 70 companies, followed by the United Kingdom, with 8 companies on the list. China and Canada both holds 5 companies on the list. According to data from the China Academy of Information and Communications Technology, the scale of China's core artificial intelligence industry reached ¥508 billion in 2022, a year-on-year increase of 18%. From 2013 to November 2022, the cumulative number of patent applications for artificial intelligence inventions in the world reached 729,000, and the cumulative number of applications in China reached 389,000, accounting for 53.4%. However, the Global Artificial Intelligence Innovation Index Report 2021 released by the China Institute of Scientific and Technological Information shows that the overall strength of the United States is still far ahead. The number of artificial intelligence companies in the United States is about 4,670, while China has only 880. China's data center is less than 1/75 of that of the United States.
Report Covers:
This report presents an overview of global market for Conversational AI market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.
This report researches the key producers of Conversational AI, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Conversational AI, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Conversational AI revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Conversational AI market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Conversational AI revenue, projected growth trends, production technology, application and end-user industry.
Market Segmentation
By Company
Google
Microsoft
IBM
AWS
Baidu
Oracle
SAP
Nuance
Artificial Solutions
Conversica
Haptik
Alibaba
Iflytek Co.,Ltd.
Segment by Type
IVA
Chatbots
Segment by Application
Customer Support
Personal Assistant
Customer Engagement
Retention
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
China
Asia (excluding China)
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America, Middle East & Africa
Brazil
Mexico
Turkey
Israel
GCC Countries
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Conversational AI in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Conversational AI companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
Chapter 8: China by Type, and by Application, revenue for each segment.
Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Conversational AI revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions
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1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational AI Market Size Growth Rate by Type, 2019 VS 2023 VS 2030
1.2.2 IVA
1.2.3 Chatbots
1.3 Market by Application
1.3.1 Global Conversational AI Market Size Growth Rate by Application, 2019 VS 2023 VS 2030
1.3.2 Customer Support
1.3.3 Personal Assistant
1.3.4 Customer Engagement
1.3.5 Retention
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational AI Market Perspective (2019-2030)
2.2 Global Conversational AI Growth Trends by Region
2.2.1 Conversational AI Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Conversational AI Historic Market Size by Region (2019-2024)
2.2.3 Conversational AI Forecasted Market Size by Region (2025-2030)
2.3 Conversational AI Market Dynamics
2.3.1 Conversational AI Industry Trends
2.3.2 Conversational AI Market Drivers
2.3.3 Conversational AI Market Challenges
2.3.4 Conversational AI Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Conversational AI by Players
3.1.1 Global Conversational AI Revenue by Players (2019-2024)
3.1.2 Global Conversational AI Revenue Market Share by Players (2019-2024)
3.2 Global Conversational AI Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Conversational AI, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global Conversational AI Market Concentration Ratio
3.4.1 Global Conversational AI Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational AI Revenue in 2023
3.5 Global Key Players of Conversational AI Head office and Area Served
3.6 Global Key Players of Conversational AI, Product and Application
3.7 Global Key Players of Conversational AI, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational AI Breakdown Data by Type
4.1 Global Conversational AI Historic Market Size by Type (2019-2024)
4.2 Global Conversational AI Forecasted Market Size by Type (2025-2030)
5 Conversational AI Breakdown Data by Application
5.1 Global Conversational AI Historic Market Size by Application (2019-2024)
5.2 Global Conversational AI Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Conversational AI Market Size (2019-2030)
6.2 North America Conversational AI Market Size by Type
6.2.1 North America Conversational AI Market Size by Type (2019-2024)
6.2.2 North America Conversational AI Market Size by Type (2025-2030)
6.2.3 North America Conversational AI Market Share by Type (2019-2030)
6.3 North America Conversational AI Market Size by Application
6.3.1 North America Conversational AI Market Size by Application (2019-2024)
6.3.2 North America Conversational AI Market Size by Application (2025-2030)
6.3.3 North America Conversational AI Market Share by Application (2019-2030)
6.4 North America Conversational AI Market Size by Country
6.4.1 North America Conversational AI Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America Conversational AI Market Size by Country (2019-2024)
6.4.3 North America Conversational AI Market Size by Country (2025-2030)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe Conversational AI Market Size (2019-2030)
7.2 Europe Conversational AI Market Size by Type
7.2.1 Europe Conversational AI Market Size by Type (2019-2024)
7.2.2 Europe Conversational AI Market Size by Type (2025-2030)
7.2.3 Europe Conversational AI Market Share by Type (2019-2030)
7.3 Europe Conversational AI Market Size by Application
7.3.1 Europe Conversational AI Market Size by Application (2019-2024)
7.3.2 Europe Conversational AI Market Size by Application (2025-2030)
7.3.3 Europe Conversational AI Market Share by Application (2019-2030)
7.4 Europe Conversational AI Market Size by Country
7.4.1 Europe Conversational AI Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe Conversational AI Market Size by Country (2019-2024)
7.4.3 Europe Conversational AI Market Size by Country (2025-2030)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Conversational AI Market Size (2019-2030)
8.2 China Conversational AI Market Size by Type
8.2.1 China Conversational AI Market Size by Type (2019-2024)
8.2.2 China Conversational AI Market Size by Type (2025-2030)
8.2.3 China Conversational AI Market Share by Type (2019-2030)
8.3 China Conversational AI Market Size by Application
8.3.1 China Conversational AI Market Size by Application (2019-2024)
8.3.2 China Conversational AI Market Size by Application (2025-2030)
8.3.3 China Conversational AI Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia Conversational AI Market Size (2019-2030)
9.2 Asia Conversational AI Market Size by Type
9.2.1 Asia Conversational AI Market Size by Type (2019-2024)
9.2.2 Asia Conversational AI Market Size by Type (2025-2030)
9.2.3 Asia Conversational AI Market Share by Type (2019-2030)
9.3 Asia Conversational AI Market Size by Application
9.3.1 Asia Conversational AI Market Size by Application (2019-2024)
9.3.2 Asia Conversational AI Market Size by Application (2025-2030)
9.3.3 Asia Conversational AI Market Share by Application (2019-2030)
9.4 Asia Conversational AI Market Size by Region
9.4.1 Asia Conversational AI Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia Conversational AI Market Size by Region (2019-2024)
9.4.3 Asia Conversational AI Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Conversational AI Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America Conversational AI Market Size by Type
10.2.1 Middle East, Africa, and Latin America Conversational AI Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America Conversational AI Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America Conversational AI Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America Conversational AI Market Size by Application
10.3.1 Middle East, Africa, and Latin America Conversational AI Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America Conversational AI Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America Conversational AI Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America Conversational AI Market Size by Country
10.4.1 Middle East, Africa, and Latin America Conversational AI Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America Conversational AI Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America Conversational AI Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Google
11.1.1 Google Company Details
11.1.2 Google Business Overview
11.1.3 Google Conversational AI Introduction
11.1.4 Google Revenue in Conversational AI Business (2019-2024)
11.1.5 Google Recent Developments
11.2 Microsoft
11.2.1 Microsoft Company Details
11.2.2 Microsoft Business Overview
11.2.3 Microsoft Conversational AI Introduction
11.2.4 Microsoft Revenue in Conversational AI Business (2019-2024)
11.2.5 Microsoft Recent Developments
11.3 IBM
11.3.1 IBM Company Details
11.3.2 IBM Business Overview
11.3.3 IBM Conversational AI Introduction
11.3.4 IBM Revenue in Conversational AI Business (2019-2024)
11.3.5 IBM Recent Developments
11.4 AWS
11.4.1 AWS Company Details
11.4.2 AWS Business Overview
11.4.3 AWS Conversational AI Introduction
11.4.4 AWS Revenue in Conversational AI Business (2019-2024)
11.4.5 AWS Recent Developments
11.5 Baidu
11.5.1 Baidu Company Details
11.5.2 Baidu Business Overview
11.5.3 Baidu Conversational AI Introduction
11.5.4 Baidu Revenue in Conversational AI Business (2019-2024)
11.5.5 Baidu Recent Developments
11.6 Oracle
11.6.1 Oracle Company Details
11.6.2 Oracle Business Overview
11.6.3 Oracle Conversational AI Introduction
11.6.4 Oracle Revenue in Conversational AI Business (2019-2024)
11.6.5 Oracle Recent Developments
11.7 SAP
11.7.1 SAP Company Details
11.7.2 SAP Business Overview
11.7.3 SAP Conversational AI Introduction
11.7.4 SAP Revenue in Conversational AI Business (2019-2024)
11.7.5 SAP Recent Developments
11.8 Nuance
11.8.1 Nuance Company Details
11.8.2 Nuance Business Overview
11.8.3 Nuance Conversational AI Introduction
11.8.4 Nuance Revenue in Conversational AI Business (2019-2024)
11.8.5 Nuance Recent Developments
11.9 Artificial Solutions
11.9.1 Artificial Solutions Company Details
11.9.2 Artificial Solutions Business Overview
11.9.3 Artificial Solutions Conversational AI Introduction
11.9.4 Artificial Solutions Revenue in Conversational AI Business (2019-2024)
11.9.5 Artificial Solutions Recent Developments
11.10 Conversica
11.10.1 Conversica Company Details
11.10.2 Conversica Business Overview
11.10.3 Conversica Conversational AI Introduction
11.10.4 Conversica Revenue in Conversational AI Business (2019-2024)
11.10.5 Conversica Recent Developments
11.11 Haptik
11.11.1 Haptik Company Details
11.11.2 Haptik Business Overview
11.11.3 Haptik Conversational AI Introduction
11.11.4 Haptik Revenue in Conversational AI Business (2019-2024)
11.11.5 Haptik Recent Developments
11.12 Alibaba
11.12.1 Alibaba Company Details
11.12.2 Alibaba Business Overview
11.12.3 Alibaba Conversational AI Introduction
11.12.4 Alibaba Revenue in Conversational AI Business (2019-2024)
11.12.5 Alibaba Recent Developments
11.13 Iflytek Co.,Ltd.
11.13.1 Iflytek Co.,Ltd. Company Details
11.13.2 Iflytek Co.,Ltd. Business Overview
11.13.3 Iflytek Co.,Ltd. Conversational AI Introduction
11.13.4 Iflytek Co.,Ltd. Revenue in Conversational AI Business (2019-2024)
11.13.5 Iflytek Co.,Ltd. Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Google
Microsoft
IBM
AWS
Baidu
Oracle
SAP
Nuance
Artificial Solutions
Conversica
Haptik
Alibaba
Iflytek Co.,Ltd.
Ìý
Ìý
*If Applicable.
