
Conversational AI Platform offers a user-friendly dialog designer to help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.
Market Analysis and Insights: Global Conversational AI Platforms Market
The global Conversational AI Platforms market is projected to grow from US$ 2680.7 million in 2024 to US$ 5331 million by 2030, at a Compound Annual Growth Rate (CAGR) of 12.1% during the forecast period.
As an important force driving a new round of scientific and technological revolution, artificial intelligence has been of national strategic importance. Many governments introduces polices and increase capital investment to support AI companies. The Digital Europe plan adopted by the European Union will allocate €9.2 billion on high-tech investments, such as supercomputing, artificial intelligence, and network security. In order to maintain its leading position, the United States will increase its investment in artificial intelligence research and development in non-defense fields, from US$1.6 billion to US$1.7 billion in 2022. According to the latest data released by IDC, global artificial intelligence revenue was US$432.8 billion in 2022, a year-on-year increase of 19.62%, including software, hardware and services.
Report Covers:
This report presents an overview of global market for Conversational AI Platforms market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.
This report researches the key producers of Conversational AI Platforms, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Conversational AI Platforms, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Conversational AI Platforms revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Conversational AI Platforms market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Conversational AI Platforms revenue, projected growth trends, production technology, application and end-user industry.
Market Segmentation
By Company
Acobot
ExecVision
FunnelDash
Gong.io
Activechat
LivePerson
Marchex
LiveChat
Brazen
Continually
SmatSocial
Kommunicate
Solvemate
Hellomybot
Bold360
Chatfuel
Conversica
Smith.ai
Locobuzz Solutions
Recast.AI
Dialogflow
ApexChat
BotXO
SoundHound
OneReach.ai
Synthetix
Segment by Type
Cloud-Based
On-Premise
Segment by Application
Large Enterprises(1000+ Users)
Medium-Sized Enterprise(499-1000 Users)
Small Enterprises(1-499 Users)
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
China
Asia (excluding China)
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America, Middle East & Africa
Brazil
Mexico
Turkey
Israel
GCC Countries
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Conversational AI Platforms in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Conversational AI Platforms companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
Chapter 8: China by Type, and by Application, revenue for each segment.
Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Conversational AI Platforms revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational AI Platforms Market Size Growth Rate by Type, 2019 VS 2023 VS 2030
1.2.2 Cloud-Based
1.2.3 On-Premise
1.3 Market by Application
1.3.1 Global Conversational AI Platforms Market Size Growth Rate by Application, 2019 VS 2023 VS 2030
1.3.2 Large Enterprises(1000+ Users)
1.3.3 Medium-Sized Enterprise(499-1000 Users)
1.3.4 Small Enterprises(1-499 Users)
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational AI Platforms Market Perspective (2019-2030)
2.2 Global Conversational AI Platforms Growth Trends by Region
2.2.1 Conversational AI Platforms Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Conversational AI Platforms Historic Market Size by Region (2019-2024)
2.2.3 Conversational AI Platforms Forecasted Market Size by Region (2025-2030)
2.3 Conversational AI Platforms Market Dynamics
2.3.1 Conversational AI Platforms Industry Trends
2.3.2 Conversational AI Platforms Market Drivers
2.3.3 Conversational AI Platforms Market Challenges
2.3.4 Conversational AI Platforms Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Conversational AI Platforms by Players
3.1.1 Global Conversational AI Platforms Revenue by Players (2019-2024)
3.1.2 Global Conversational AI Platforms Revenue Market Share by Players (2019-2024)
3.2 Global Conversational AI Platforms Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Conversational AI Platforms, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global Conversational AI Platforms Market Concentration Ratio
3.4.1 Global Conversational AI Platforms Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational AI Platforms Revenue in 2023
3.5 Global Key Players of Conversational AI Platforms Head office and Area Served
3.6 Global Key Players of Conversational AI Platforms, Product and Application
3.7 Global Key Players of Conversational AI Platforms, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational AI Platforms Breakdown Data by Type
4.1 Global Conversational AI Platforms Historic Market Size by Type (2019-2024)
4.2 Global Conversational AI Platforms Forecasted Market Size by Type (2025-2030)
5 Conversational AI Platforms Breakdown Data by Application
5.1 Global Conversational AI Platforms Historic Market Size by Application (2019-2024)
5.2 Global Conversational AI Platforms Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Conversational AI Platforms Market Size (2019-2030)
6.2 North America Conversational AI Platforms Market Size by Type
6.2.1 North America Conversational AI Platforms Market Size by Type (2019-2024)
6.2.2 North America Conversational AI Platforms Market Size by Type (2025-2030)
6.2.3 North America Conversational AI Platforms Market Share by Type (2019-2030)
6.3 North America Conversational AI Platforms Market Size by Application
6.3.1 North America Conversational AI Platforms Market Size by Application (2019-2024)
6.3.2 North America Conversational AI Platforms Market Size by Application (2025-2030)
6.3.3 North America Conversational AI Platforms Market Share by Application (2019-2030)
6.4 North America Conversational AI Platforms Market Size by Country
6.4.1 North America Conversational AI Platforms Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America Conversational AI Platforms Market Size by Country (2019-2024)
6.4.3 North America Conversational AI Platforms Market Size by Country (2025-2030)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe Conversational AI Platforms Market Size (2019-2030)
7.2 Europe Conversational AI Platforms Market Size by Type
7.2.1 Europe Conversational AI Platforms Market Size by Type (2019-2024)
7.2.2 Europe Conversational AI Platforms Market Size by Type (2025-2030)
7.2.3 Europe Conversational AI Platforms Market Share by Type (2019-2030)
7.3 Europe Conversational AI Platforms Market Size by Application
7.3.1 Europe Conversational AI Platforms Market Size by Application (2019-2024)
7.3.2 Europe Conversational AI Platforms Market Size by Application (2025-2030)
7.3.3 Europe Conversational AI Platforms Market Share by Application (2019-2030)
7.4 Europe Conversational AI Platforms Market Size by Country
7.4.1 Europe Conversational AI Platforms Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe Conversational AI Platforms Market Size by Country (2019-2024)
7.4.3 Europe Conversational AI Platforms Market Size by Country (2025-2030)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Conversational AI Platforms Market Size (2019-2030)
8.2 China Conversational AI Platforms Market Size by Type
8.2.1 China Conversational AI Platforms Market Size by Type (2019-2024)
8.2.2 China Conversational AI Platforms Market Size by Type (2025-2030)
8.2.3 China Conversational AI Platforms Market Share by Type (2019-2030)
8.3 China Conversational AI Platforms Market Size by Application
8.3.1 China Conversational AI Platforms Market Size by Application (2019-2024)
8.3.2 China Conversational AI Platforms Market Size by Application (2025-2030)
8.3.3 China Conversational AI Platforms Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia Conversational AI Platforms Market Size (2019-2030)
9.2 Asia Conversational AI Platforms Market Size by Type
9.2.1 Asia Conversational AI Platforms Market Size by Type (2019-2024)
9.2.2 Asia Conversational AI Platforms Market Size by Type (2025-2030)
9.2.3 Asia Conversational AI Platforms Market Share by Type (2019-2030)
9.3 Asia Conversational AI Platforms Market Size by Application
9.3.1 Asia Conversational AI Platforms Market Size by Application (2019-2024)
9.3.2 Asia Conversational AI Platforms Market Size by Application (2025-2030)
9.3.3 Asia Conversational AI Platforms Market Share by Application (2019-2030)
9.4 Asia Conversational AI Platforms Market Size by Region
9.4.1 Asia Conversational AI Platforms Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia Conversational AI Platforms Market Size by Region (2019-2024)
9.4.3 Asia Conversational AI Platforms Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Conversational AI Platforms Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America Conversational AI Platforms Market Size by Type
10.2.1 Middle East, Africa, and Latin America Conversational AI Platforms Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America Conversational AI Platforms Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America Conversational AI Platforms Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America Conversational AI Platforms Market Size by Application
10.3.1 Middle East, Africa, and Latin America Conversational AI Platforms Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America Conversational AI Platforms Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America Conversational AI Platforms Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America Conversational AI Platforms Market Size by Country
10.4.1 Middle East, Africa, and Latin America Conversational AI Platforms Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America Conversational AI Platforms Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America Conversational AI Platforms Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Acobot
11.1.1 Acobot Company Details
11.1.2 Acobot Business Overview
11.1.3 Acobot Conversational AI Platforms Introduction
11.1.4 Acobot Revenue in Conversational AI Platforms Business (2019-2024)
11.1.5 Acobot Recent Developments
11.2 ExecVision
11.2.1 ExecVision Company Details
11.2.2 ExecVision Business Overview
11.2.3 ExecVision Conversational AI Platforms Introduction
11.2.4 ExecVision Revenue in Conversational AI Platforms Business (2019-2024)
11.2.5 ExecVision Recent Developments
11.3 FunnelDash
11.3.1 FunnelDash Company Details
11.3.2 FunnelDash Business Overview
11.3.3 FunnelDash Conversational AI Platforms Introduction
11.3.4 FunnelDash Revenue in Conversational AI Platforms Business (2019-2024)
11.3.5 FunnelDash Recent Developments
11.4 Gong.io
11.4.1 Gong.io Company Details
11.4.2 Gong.io Business Overview
11.4.3 Gong.io Conversational AI Platforms Introduction
11.4.4 Gong.io Revenue in Conversational AI Platforms Business (2019-2024)
11.4.5 Gong.io Recent Developments
11.5 Activechat
11.5.1 Activechat Company Details
11.5.2 Activechat Business Overview
11.5.3 Activechat Conversational AI Platforms Introduction
11.5.4 Activechat Revenue in Conversational AI Platforms Business (2019-2024)
11.5.5 Activechat Recent Developments
11.6 LivePerson
11.6.1 LivePerson Company Details
11.6.2 LivePerson Business Overview
11.6.3 LivePerson Conversational AI Platforms Introduction
11.6.4 LivePerson Revenue in Conversational AI Platforms Business (2019-2024)
11.6.5 LivePerson Recent Developments
11.7 Marchex
11.7.1 Marchex Company Details
11.7.2 Marchex Business Overview
11.7.3 Marchex Conversational AI Platforms Introduction
11.7.4 Marchex Revenue in Conversational AI Platforms Business (2019-2024)
11.7.5 Marchex Recent Developments
11.8 LiveChat
11.8.1 LiveChat Company Details
11.8.2 LiveChat Business Overview
11.8.3 LiveChat Conversational AI Platforms Introduction
11.8.4 LiveChat Revenue in Conversational AI Platforms Business (2019-2024)
11.8.5 LiveChat Recent Developments
11.9 Brazen
11.9.1 Brazen Company Details
11.9.2 Brazen Business Overview
11.9.3 Brazen Conversational AI Platforms Introduction
11.9.4 Brazen Revenue in Conversational AI Platforms Business (2019-2024)
11.9.5 Brazen Recent Developments
11.10 Continually
11.10.1 Continually Company Details
11.10.2 Continually Business Overview
11.10.3 Continually Conversational AI Platforms Introduction
11.10.4 Continually Revenue in Conversational AI Platforms Business (2019-2024)
11.10.5 Continually Recent Developments
11.11 SmatSocial
11.11.1 SmatSocial Company Details
11.11.2 SmatSocial Business Overview
11.11.3 SmatSocial Conversational AI Platforms Introduction
11.11.4 SmatSocial Revenue in Conversational AI Platforms Business (2019-2024)
11.11.5 SmatSocial Recent Developments
11.12 Kommunicate
11.12.1 Kommunicate Company Details
11.12.2 Kommunicate Business Overview
11.12.3 Kommunicate Conversational AI Platforms Introduction
11.12.4 Kommunicate Revenue in Conversational AI Platforms Business (2019-2024)
11.12.5 Kommunicate Recent Developments
11.13 Solvemate
11.13.1 Solvemate Company Details
11.13.2 Solvemate Business Overview
11.13.3 Solvemate Conversational AI Platforms Introduction
11.13.4 Solvemate Revenue in Conversational AI Platforms Business (2019-2024)
11.13.5 Solvemate Recent Developments
11.14 Hellomybot
11.14.1 Hellomybot Company Details
11.14.2 Hellomybot Business Overview
11.14.3 Hellomybot Conversational AI Platforms Introduction
11.14.4 Hellomybot Revenue in Conversational AI Platforms Business (2019-2024)
11.14.5 Hellomybot Recent Developments
11.15 Bold360
11.15.1 Bold360 Company Details
11.15.2 Bold360 Business Overview
11.15.3 Bold360 Conversational AI Platforms Introduction
11.15.4 Bold360 Revenue in Conversational AI Platforms Business (2019-2024)
11.15.5 Bold360 Recent Developments
11.16 Chatfuel
11.16.1 Chatfuel Company Details
11.16.2 Chatfuel Business Overview
11.16.3 Chatfuel Conversational AI Platforms Introduction
11.16.4 Chatfuel Revenue in Conversational AI Platforms Business (2019-2024)
11.16.5 Chatfuel Recent Developments
11.17 Conversica
11.17.1 Conversica Company Details
11.17.2 Conversica Business Overview
11.17.3 Conversica Conversational AI Platforms Introduction
11.17.4 Conversica Revenue in Conversational AI Platforms Business (2019-2024)
11.17.5 Conversica Recent Developments
11.18 Smith.ai
11.18.1 Smith.ai Company Details
11.18.2 Smith.ai Business Overview
11.18.3 Smith.ai Conversational AI Platforms Introduction
11.18.4 Smith.ai Revenue in Conversational AI Platforms Business (2019-2024)
11.18.5 Smith.ai Recent Developments
11.19 Locobuzz Solutions
11.19.1 Locobuzz Solutions Company Details
11.19.2 Locobuzz Solutions Business Overview
11.19.3 Locobuzz Solutions Conversational AI Platforms Introduction
11.19.4 Locobuzz Solutions Revenue in Conversational AI Platforms Business (2019-2024)
11.19.5 Locobuzz Solutions Recent Developments
11.20 Recast.AI
11.20.1 Recast.AI Company Details
11.20.2 Recast.AI Business Overview
11.20.3 Recast.AI Conversational AI Platforms Introduction
11.20.4 Recast.AI Revenue in Conversational AI Platforms Business (2019-2024)
11.20.5 Recast.AI Recent Developments
11.21 Dialogflow
11.21.1 Dialogflow Company Details
11.21.2 Dialogflow Business Overview
11.21.3 Dialogflow Conversational AI Platforms Introduction
11.21.4 Dialogflow Revenue in Conversational AI Platforms Business (2019-2024)
11.21.5 Dialogflow Recent Developments
11.22 ApexChat
11.22.1 ApexChat Company Details
11.22.2 ApexChat Business Overview
11.22.3 ApexChat Conversational AI Platforms Introduction
11.22.4 ApexChat Revenue in Conversational AI Platforms Business (2019-2024)
11.22.5 ApexChat Recent Developments
11.23 BotXO
11.23.1 BotXO Company Details
11.23.2 BotXO Business Overview
11.23.3 BotXO Conversational AI Platforms Introduction
11.23.4 BotXO Revenue in Conversational AI Platforms Business (2019-2024)
11.23.5 BotXO Recent Developments
11.24 SoundHound
11.24.1 SoundHound Company Details
11.24.2 SoundHound Business Overview
11.24.3 SoundHound Conversational AI Platforms Introduction
11.24.4 SoundHound Revenue in Conversational AI Platforms Business (2019-2024)
11.24.5 SoundHound Recent Developments
11.25 OneReach.ai
11.25.1 OneReach.ai Company Details
11.25.2 OneReach.ai Business Overview
11.25.3 OneReach.ai Conversational AI Platforms Introduction
11.25.4 OneReach.ai Revenue in Conversational AI Platforms Business (2019-2024)
11.25.5 OneReach.ai Recent Developments
11.26 Synthetix
11.26.1 Synthetix Company Details
11.26.2 Synthetix Business Overview
11.26.3 Synthetix Conversational AI Platforms Introduction
11.26.4 Synthetix Revenue in Conversational AI Platforms Business (2019-2024)
11.26.5 Synthetix Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Acobot
ExecVision
FunnelDash
Gong.io
Activechat
LivePerson
Marchex
LiveChat
Brazen
Continually
SmatSocial
Kommunicate
Solvemate
Hellomybot
Bold360
Chatfuel
Conversica
Smith.ai
Locobuzz Solutions
Recast.AI
Dialogflow
ApexChat
BotXO
SoundHound
OneReach.ai
Synthetix
Ìý
Ìý
*If Applicable.
