
Market Analysis and Insights: Global CRM Analytics Market
The global CRM Analytics market is projected to grow from US$ 6907.3 million in 2023 to US$ 10520 million by 2029, at a Compound Annual Growth Rate (CAGR) of 7.3% during the forecast period.
The CRM analytics solutions help the company to analyses the marketing, sales and service performance. Thus, it is a smart analysis of the customer information across the organization to enhance the ROI by reducing the operation cost. IT provides 360-degree view of real-time insights to the entire organizations in order help them to know about its customer and have fact-based actions.
Report Includes
This report presents an overview of global market for CRM Analytics market size. Analyses of the global market trends, with historic market revenue data for 2018 - 2022, estimates for 2023, and projections of CAGR through 2029.
This report researches the key producers of CRM Analytics, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for CRM Analytics, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the CRM Analytics revenue, market share and industry ranking of main companies, data from 2018 to 2023. Identification of the major stakeholders in the global CRM Analytics market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by type and by application, revenue, and growth rate, from 2018 to 2029. Evaluation and forecast the market size for CRM Analytics revenue, projected growth trends, production technology, application and end-user industry.
Descriptive company profiles of the major global players, including Oracle, SAP SE, IBM, Microsoft, SAS Institute, Accenture PLC, Infor, Teradata and Angoss Software Corporation, etc.
By Company
Oracle
SAP SE
IBM
Microsoft
SAS Institute
Accenture PLC
Infor
Teradata
Angoss Software Corporation
Salesforce
Segment by Type
Sales Analytics
Customer Analytics
Contact Center Analytics
Marketing Analytics
Web & Social Media Analytics
Segment by Application
Large Enterprises
Small and Medium Businesses
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East, Africa, and Latin America
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc.), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of CRM Analytics in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of CRM Analytics companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America by type, by application and by country, revenue for each segment.
Chapter 7: Europe by type, by application and by country, revenue for each segment.
Chapter 8: China by type and by application revenue for each segment.
Chapter 9: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by type, by application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, CRM Analytics revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global CRM Analytics Market Size Growth Rate by Type, 2018 VS 2022 VS 2029
1.2.2 Sales Analytics
1.2.3 Customer Analytics
1.2.4 Contact Center Analytics
1.2.5 Marketing Analytics
1.2.6 Web & Social Media Analytics
1.3 Market by Application
1.3.1 Global CRM Analytics Market Size Growth Rate by Application, 2018 VS 2022 VS 2029
1.3.2 Large Enterprises
1.3.3 Small and Medium Businesses
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global CRM Analytics Market Perspective (2018-2029)
2.2 Global CRM Analytics Growth Trends by Region
2.2.1 CRM Analytics Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 CRM Analytics Historic Market Size by Region (2018-2023)
2.2.3 CRM Analytics Forecasted Market Size by Region (2024-2029)
2.3 CRM Analytics Market Dynamics
2.3.1 CRM Analytics Industry Trends
2.3.2 CRM Analytics Market Drivers
2.3.3 CRM Analytics Market Challenges
2.3.4 CRM Analytics Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue CRM Analytics by Players
3.1.1 Global CRM Analytics Revenue by Players (2018-2023)
3.1.2 Global CRM Analytics Revenue Market Share by Players (2018-2023)
3.2 Global CRM Analytics Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of CRM Analytics, Ranking by Revenue, 2021 VS 2022 VS 2023
3.4 Global CRM Analytics Market Concentration Ratio
3.4.1 Global CRM Analytics Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by CRM Analytics Revenue in 2022
3.5 Global Key Players of CRM Analytics Head office and Area Served
3.6 Global Key Players of CRM Analytics, Product and Application
3.7 Global Key Players of CRM Analytics, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 CRM Analytics Breakdown Data by Type
4.1 Global CRM Analytics Historic Market Size by Type (2018-2023)
4.2 Global CRM Analytics Forecasted Market Size by Type (2024-2029)
5 CRM Analytics Breakdown Data by Application
5.1 Global CRM Analytics Historic Market Size by Application (2018-2023)
5.2 Global CRM Analytics Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America CRM Analytics Market Size (2018-2029)
6.2 North America CRM Analytics Market Size by Type
6.2.1 North America CRM Analytics Market Size by Type (2018-2023)
6.2.2 North America CRM Analytics Market Size by Type (2024-2029)
6.2.3 North America CRM Analytics Market Share by Type (2018-2029)
6.3 North America CRM Analytics Market Size by Application
6.3.1 North America CRM Analytics Market Size by Application (2018-2023)
6.3.2 North America CRM Analytics Market Size by Application (2024-2029)
6.3.3 North America CRM Analytics Market Share by Application (2018-2029)
6.4 North America CRM Analytics Market Size by Country
6.4.1 North America CRM Analytics Market Size by Country: 2018 VS 2022 VS 2029
6.4.2 North America CRM Analytics Market Size by Country (2018-2023)
6.4.3 North America CRM Analytics Market Size by Country (2024-2029)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe CRM Analytics Market Size (2018-2029)
7.2 Europe CRM Analytics Market Size by Type
7.2.1 Europe CRM Analytics Market Size by Type (2018-2023)
7.2.2 Europe CRM Analytics Market Size by Type (2024-2029)
7.2.3 Europe CRM Analytics Market Share by Type (2018-2029)
7.3 Europe CRM Analytics Market Size by Application
7.3.1 Europe CRM Analytics Market Size by Application (2018-2023)
7.3.2 Europe CRM Analytics Market Size by Application (2024-2029)
7.3.3 Europe CRM Analytics Market Share by Application (2018-2029)
7.4 Europe CRM Analytics Market Size by Country
7.4.1 Europe CRM Analytics Market Size by Country: 2018 VS 2022 VS 2029
7.4.2 Europe CRM Analytics Market Size by Country (2018-2023)
7.4.3 Europe CRM Analytics Market Size by Country (2024-2029)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China CRM Analytics Market Size (2018-2029)
8.2 China CRM Analytics Market Size by Type
8.2.1 China CRM Analytics Market Size by Type (2018-2023)
8.2.2 China CRM Analytics Market Size by Type (2024-2029)
8.2.3 China CRM Analytics Market Share by Type (2018-2029)
8.3 China CRM Analytics Market Size by Application
8.3.1 China CRM Analytics Market Size by Application (2018-2023)
8.3.2 China CRM Analytics Market Size by Application (2024-2029)
8.3.3 China CRM Analytics Market Share by Application (2018-2029)
9 Asia (excluding China)
9.1 Asia CRM Analytics Market Size (2018-2029)
9.2 Asia CRM Analytics Market Size by Type
9.2.1 Asia CRM Analytics Market Size by Type (2018-2023)
9.2.2 Asia CRM Analytics Market Size by Type (2024-2029)
9.2.3 Asia CRM Analytics Market Share by Type (2018-2029)
9.3 Asia CRM Analytics Market Size by Application
9.3.1 Asia CRM Analytics Market Size by Application (2018-2023)
9.3.2 Asia CRM Analytics Market Size by Application (2024-2029)
9.3.3 Asia CRM Analytics Market Share by Application (2018-2029)
9.4 Asia CRM Analytics Market Size by Region
9.4.1 Asia CRM Analytics Market Size by Region: 2018 VS 2022 VS 2029
9.4.2 Asia CRM Analytics Market Size by Region (2018-2023)
9.4.3 Asia CRM Analytics Market Size by Region (2024-2029)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America CRM Analytics Market Size (2018-2029)
10.2 Middle East, Africa, and Latin America CRM Analytics Market Size by Type
10.2.1 Middle East, Africa, and Latin America CRM Analytics Market Size by Type (2018-2023)
10.2.2 Middle East, Africa, and Latin America CRM Analytics Market Size by Type (2024-2029)
10.2.3 Middle East, Africa, and Latin America CRM Analytics Market Share by Type (2018-2029)
10.3 Middle East, Africa, and Latin America CRM Analytics Market Size by Application
10.3.1 Middle East, Africa, and Latin America CRM Analytics Market Size by Application (2018-2023)
10.3.2 Middle East, Africa, and Latin America CRM Analytics Market Size by Application (2024-2029)
10.3.3 Middle East, Africa, and Latin America CRM Analytics Market Share by Application (2018-2029)
10.4 Middle East, Africa, and Latin America CRM Analytics Market Size by Country
10.4.1 Middle East, Africa, and Latin America CRM Analytics Market Size by Country: 2018 VS 2022 VS 2029
10.4.2 Middle East, Africa, and Latin America CRM Analytics Market Size by Country (2018-2023)
10.4.3 Middle East, Africa, and Latin America CRM Analytics Market Size by Country (2024-2029)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Oracle
11.1.1 Oracle Company Details
11.1.2 Oracle Business Overview
11.1.3 Oracle CRM Analytics Introduction
11.1.4 Oracle Revenue in CRM Analytics Business (2018-2023)
11.1.5 Oracle Recent Developments
11.2 SAP SE
11.2.1 SAP SE Company Details
11.2.2 SAP SE Business Overview
11.2.3 SAP SE CRM Analytics Introduction
11.2.4 SAP SE Revenue in CRM Analytics Business (2018-2023)
11.2.5 SAP SE Recent Developments
11.3 IBM
11.3.1 IBM Company Details
11.3.2 IBM Business Overview
11.3.3 IBM CRM Analytics Introduction
11.3.4 IBM Revenue in CRM Analytics Business (2018-2023)
11.3.5 IBM Recent Developments
11.4 Microsoft
11.4.1 Microsoft Company Details
11.4.2 Microsoft Business Overview
11.4.3 Microsoft CRM Analytics Introduction
11.4.4 Microsoft Revenue in CRM Analytics Business (2018-2023)
11.4.5 Microsoft Recent Developments
11.5 SAS Institute
11.5.1 SAS Institute Company Details
11.5.2 SAS Institute Business Overview
11.5.3 SAS Institute CRM Analytics Introduction
11.5.4 SAS Institute Revenue in CRM Analytics Business (2018-2023)
11.5.5 SAS Institute Recent Developments
11.6 Accenture PLC
11.6.1 Accenture PLC Company Details
11.6.2 Accenture PLC Business Overview
11.6.3 Accenture PLC CRM Analytics Introduction
11.6.4 Accenture PLC Revenue in CRM Analytics Business (2018-2023)
11.6.5 Accenture PLC Recent Developments
11.7 Infor
11.7.1 Infor Company Details
11.7.2 Infor Business Overview
11.7.3 Infor CRM Analytics Introduction
11.7.4 Infor Revenue in CRM Analytics Business (2018-2023)
11.7.5 Infor Recent Developments
11.8 Teradata
11.8.1 Teradata Company Details
11.8.2 Teradata Business Overview
11.8.3 Teradata CRM Analytics Introduction
11.8.4 Teradata Revenue in CRM Analytics Business (2018-2023)
11.8.5 Teradata Recent Developments
11.9 Angoss Software Corporation
11.9.1 Angoss Software Corporation Company Details
11.9.2 Angoss Software Corporation Business Overview
11.9.3 Angoss Software Corporation CRM Analytics Introduction
11.9.4 Angoss Software Corporation Revenue in CRM Analytics Business (2018-2023)
11.9.5 Angoss Software Corporation Recent Developments
11.10 Salesforce
11.10.1 Salesforce Company Details
11.10.2 Salesforce Business Overview
11.10.3 Salesforce CRM Analytics Introduction
11.10.4 Salesforce Revenue in CRM Analytics Business (2018-2023)
11.10.5 Salesforce Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Oracle
SAP SE
IBM
Microsoft
SAS Institute
Accenture PLC
Infor
Teradata
Angoss Software Corporation
Salesforce
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*If Applicable.
