
Customer education software, also known as customer training software, is designed to deliver educational content to customers and other external audiences. Customer education platforms are used to improve the overall customer experience by providing information around product onboarding, product training, technical support, etc., resulting in reduced customer support asks. Sales and customer success teams use these platforms to improve product adoption, customer satisfaction (i.e., NPS scores), customer retention and loyalty, as well as revenue expansion.
Highlights
The global Customer Education Software market was valued at US$ million in 2022 and is anticipated to reach US$ million by 2029, witnessing a CAGR of % during the forecast period 2023-2029. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
North American market for Customer Education Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
Asia-Pacific market for Customer Education Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The global market for Customer Education Software in Large Enterprises is estimated to increase from $ million in 2023 to $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The key global companies of Customer Education Software include Epignosis eLearning solutions, Skilljar, WorkRamp, LearnUpon, Vahmine, Absorb Software, Adobe, Northpass and Docebo, etc. In 2022, the world's top three vendors accounted for approximately % of the revenue.
Report Scope
This report aims to provide a comprehensive presentation of the global market for Customer Education Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Education Software.
The Customer Education Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global Customer Education Software market comprehensively. Regional market sizes, concerning products by type, by application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Education Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by type, by application, and by regions.
By Company
Epignosis eLearning solutions
Skilljar
WorkRamp
LearnUpon
Vahmine
Absorb Software
Adobe
Northpass
Docebo
CloudShare
Brainier Solutions
Marble Technologies Oy
Intellum
Thought Industries
SAP
Strigo
Paradiso Solutions
Raven360
ServiceRocket
Travitor
Appinium
Abara LMS
BigSpring
Cogentys
EduBrite Systems
Hopscotch
Tesseract Learning
SeekLMS
Guider Labs
Segment by Type
Cloud Based
On Premises
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Core Chapters
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Education Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the key companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Education Software Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 Cloud Based
1.2.3 On Premises
1.3 Market by Application
1.3.1 Global Customer Education Software Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Education Software Market Perspective (2018-2029)
2.2 Customer Education Software Growth Trends by Region
2.2.1 Global Customer Education Software Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Customer Education Software Historic Market Size by Region (2018-2023)
2.2.3 Customer Education Software Forecasted Market Size by Region (2024-2029)
2.3 Customer Education Software Market Dynamics
2.3.1 Customer Education Software Industry Trends
2.3.2 Customer Education Software Market Drivers
2.3.3 Customer Education Software Market Challenges
2.3.4 Customer Education Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Education Software Players by Revenue
3.1.1 Global Top Customer Education Software Players by Revenue (2018-2023)
3.1.2 Global Customer Education Software Revenue Market Share by Players (2018-2023)
3.2 Global Customer Education Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Education Software Revenue
3.4 Global Customer Education Software Market Concentration Ratio
3.4.1 Global Customer Education Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Education Software Revenue in 2022
3.5 Customer Education Software Key Players Head office and Area Served
3.6 Key Players Customer Education Software Product Solution and Service
3.7 Date of Enter into Customer Education Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Education Software Breakdown Data by Type
4.1 Global Customer Education Software Historic Market Size by Type (2018-2023)
4.2 Global Customer Education Software Forecasted Market Size by Type (2024-2029)
5 Customer Education Software Breakdown Data by Application
5.1 Global Customer Education Software Historic Market Size by Application (2018-2023)
5.2 Global Customer Education Software Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Customer Education Software Market Size (2018-2029)
6.2 North America Customer Education Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Customer Education Software Market Size by Country (2018-2023)
6.4 North America Customer Education Software Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Education Software Market Size (2018-2029)
7.2 Europe Customer Education Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Customer Education Software Market Size by Country (2018-2023)
7.4 Europe Customer Education Software Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Education Software Market Size (2018-2029)
8.2 Asia-Pacific Customer Education Software Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Customer Education Software Market Size by Region (2018-2023)
8.4 Asia-Pacific Customer Education Software Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Education Software Market Size (2018-2029)
9.2 Latin America Customer Education Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Customer Education Software Market Size by Country (2018-2023)
9.4 Latin America Customer Education Software Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Education Software Market Size (2018-2029)
10.2 Middle East & Africa Customer Education Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Customer Education Software Market Size by Country (2018-2023)
10.4 Middle East & Africa Customer Education Software Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Epignosis eLearning solutions
11.1.1 Epignosis eLearning solutions Company Detail
11.1.2 Epignosis eLearning solutions Business Overview
11.1.3 Epignosis eLearning solutions Customer Education Software Introduction
11.1.4 Epignosis eLearning solutions Revenue in Customer Education Software Business (2018-2023)
11.1.5 Epignosis eLearning solutions Recent Development
11.2 Skilljar
11.2.1 Skilljar Company Detail
11.2.2 Skilljar Business Overview
11.2.3 Skilljar Customer Education Software Introduction
11.2.4 Skilljar Revenue in Customer Education Software Business (2018-2023)
11.2.5 Skilljar Recent Development
11.3 WorkRamp
11.3.1 WorkRamp Company Detail
11.3.2 WorkRamp Business Overview
11.3.3 WorkRamp Customer Education Software Introduction
11.3.4 WorkRamp Revenue in Customer Education Software Business (2018-2023)
11.3.5 WorkRamp Recent Development
11.4 LearnUpon
11.4.1 LearnUpon Company Detail
11.4.2 LearnUpon Business Overview
11.4.3 LearnUpon Customer Education Software Introduction
11.4.4 LearnUpon Revenue in Customer Education Software Business (2018-2023)
11.4.5 LearnUpon Recent Development
11.5 Vahmine
11.5.1 Vahmine Company Detail
11.5.2 Vahmine Business Overview
11.5.3 Vahmine Customer Education Software Introduction
11.5.4 Vahmine Revenue in Customer Education Software Business (2018-2023)
11.5.5 Vahmine Recent Development
11.6 Absorb Software
11.6.1 Absorb Software Company Detail
11.6.2 Absorb Software Business Overview
11.6.3 Absorb Software Customer Education Software Introduction
11.6.4 Absorb Software Revenue in Customer Education Software Business (2018-2023)
11.6.5 Absorb Software Recent Development
11.7 Adobe
11.7.1 Adobe Company Detail
11.7.2 Adobe Business Overview
11.7.3 Adobe Customer Education Software Introduction
11.7.4 Adobe Revenue in Customer Education Software Business (2018-2023)
11.7.5 Adobe Recent Development
11.8 Northpass
11.8.1 Northpass Company Detail
11.8.2 Northpass Business Overview
11.8.3 Northpass Customer Education Software Introduction
11.8.4 Northpass Revenue in Customer Education Software Business (2018-2023)
11.8.5 Northpass Recent Development
11.9 Docebo
11.9.1 Docebo Company Detail
11.9.2 Docebo Business Overview
11.9.3 Docebo Customer Education Software Introduction
11.9.4 Docebo Revenue in Customer Education Software Business (2018-2023)
11.9.5 Docebo Recent Development
11.10 CloudShare
11.10.1 CloudShare Company Detail
11.10.2 CloudShare Business Overview
11.10.3 CloudShare Customer Education Software Introduction
11.10.4 CloudShare Revenue in Customer Education Software Business (2018-2023)
11.10.5 CloudShare Recent Development
11.11 Brainier Solutions
11.11.1 Brainier Solutions Company Detail
11.11.2 Brainier Solutions Business Overview
11.11.3 Brainier Solutions Customer Education Software Introduction
11.11.4 Brainier Solutions Revenue in Customer Education Software Business (2018-2023)
11.11.5 Brainier Solutions Recent Development
11.12 Marble Technologies Oy
11.12.1 Marble Technologies Oy Company Detail
11.12.2 Marble Technologies Oy Business Overview
11.12.3 Marble Technologies Oy Customer Education Software Introduction
11.12.4 Marble Technologies Oy Revenue in Customer Education Software Business (2018-2023)
11.12.5 Marble Technologies Oy Recent Development
11.13 Intellum
11.13.1 Intellum Company Detail
11.13.2 Intellum Business Overview
11.13.3 Intellum Customer Education Software Introduction
11.13.4 Intellum Revenue in Customer Education Software Business (2018-2023)
11.13.5 Intellum Recent Development
11.14 Thought Industries
11.14.1 Thought Industries Company Detail
11.14.2 Thought Industries Business Overview
11.14.3 Thought Industries Customer Education Software Introduction
11.14.4 Thought Industries Revenue in Customer Education Software Business (2018-2023)
11.14.5 Thought Industries Recent Development
11.15 SAP
11.15.1 SAP Company Detail
11.15.2 SAP Business Overview
11.15.3 SAP Customer Education Software Introduction
11.15.4 SAP Revenue in Customer Education Software Business (2018-2023)
11.15.5 SAP Recent Development
11.16 Strigo
11.16.1 Strigo Company Detail
11.16.2 Strigo Business Overview
11.16.3 Strigo Customer Education Software Introduction
11.16.4 Strigo Revenue in Customer Education Software Business (2018-2023)
11.16.5 Strigo Recent Development
11.17 Paradiso Solutions
11.17.1 Paradiso Solutions Company Detail
11.17.2 Paradiso Solutions Business Overview
11.17.3 Paradiso Solutions Customer Education Software Introduction
11.17.4 Paradiso Solutions Revenue in Customer Education Software Business (2018-2023)
11.17.5 Paradiso Solutions Recent Development
11.18 Raven360
11.18.1 Raven360 Company Detail
11.18.2 Raven360 Business Overview
11.18.3 Raven360 Customer Education Software Introduction
11.18.4 Raven360 Revenue in Customer Education Software Business (2018-2023)
11.18.5 Raven360 Recent Development
11.19 ServiceRocket
11.19.1 ServiceRocket Company Detail
11.19.2 ServiceRocket Business Overview
11.19.3 ServiceRocket Customer Education Software Introduction
11.19.4 ServiceRocket Revenue in Customer Education Software Business (2018-2023)
11.19.5 ServiceRocket Recent Development
11.20 Travitor
11.20.1 Travitor Company Detail
11.20.2 Travitor Business Overview
11.20.3 Travitor Customer Education Software Introduction
11.20.4 Travitor Revenue in Customer Education Software Business (2018-2023)
11.20.5 Travitor Recent Development
11.21 Appinium
11.21.1 Appinium Company Detail
11.21.2 Appinium Business Overview
11.21.3 Appinium Customer Education Software Introduction
11.21.4 Appinium Revenue in Customer Education Software Business (2018-2023)
11.21.5 Appinium Recent Development
11.22 Abara LMS
11.22.1 Abara LMS Company Detail
11.22.2 Abara LMS Business Overview
11.22.3 Abara LMS Customer Education Software Introduction
11.22.4 Abara LMS Revenue in Customer Education Software Business (2018-2023)
11.22.5 Abara LMS Recent Development
11.23 BigSpring
11.23.1 BigSpring Company Detail
11.23.2 BigSpring Business Overview
11.23.3 BigSpring Customer Education Software Introduction
11.23.4 BigSpring Revenue in Customer Education Software Business (2018-2023)
11.23.5 BigSpring Recent Development
11.24 Cogentys
11.24.1 Cogentys Company Detail
11.24.2 Cogentys Business Overview
11.24.3 Cogentys Customer Education Software Introduction
11.24.4 Cogentys Revenue in Customer Education Software Business (2018-2023)
11.24.5 Cogentys Recent Development
11.25 EduBrite Systems
11.25.1 EduBrite Systems Company Detail
11.25.2 EduBrite Systems Business Overview
11.25.3 EduBrite Systems Customer Education Software Introduction
11.25.4 EduBrite Systems Revenue in Customer Education Software Business (2018-2023)
11.25.5 EduBrite Systems Recent Development
11.26 Hopscotch
11.26.1 Hopscotch Company Detail
11.26.2 Hopscotch Business Overview
11.26.3 Hopscotch Customer Education Software Introduction
11.26.4 Hopscotch Revenue in Customer Education Software Business (2018-2023)
11.26.5 Hopscotch Recent Development
11.27 Tesseract Learning
11.27.1 Tesseract Learning Company Detail
11.27.2 Tesseract Learning Business Overview
11.27.3 Tesseract Learning Customer Education Software Introduction
11.27.4 Tesseract Learning Revenue in Customer Education Software Business (2018-2023)
11.27.5 Tesseract Learning Recent Development
11.28 SeekLMS
11.28.1 SeekLMS Company Detail
11.28.2 SeekLMS Business Overview
11.28.3 SeekLMS Customer Education Software Introduction
11.28.4 SeekLMS Revenue in Customer Education Software Business (2018-2023)
11.28.5 SeekLMS Recent Development
11.29 Guider Labs
11.29.1 Guider Labs Company Detail
11.29.2 Guider Labs Business Overview
11.29.3 Guider Labs Customer Education Software Introduction
11.29.4 Guider Labs Revenue in Customer Education Software Business (2018-2023)
11.29.5 Guider Labs Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Epignosis eLearning solutions
Skilljar
WorkRamp
LearnUpon
Vahmine
Absorb Software
Adobe
Northpass
Docebo
CloudShare
Brainier Solutions
Marble Technologies Oy
Intellum
Thought Industries
SAP
Strigo
Paradiso Solutions
Raven360
ServiceRocket
Travitor
Appinium
Abara LMS
BigSpring
Cogentys
EduBrite Systems
Hopscotch
Tesseract Learning
SeekLMS
Guider Labs
Ìý
Ìý
*If Applicable.
