
Customer-Generated Content (CGC) Platform is a type of software that helps businesses to collect, manage, and display content created by their customers, such as reviews, ratings, photos, videos, questions, answers, and stories. CGC Platform allows businesses to leverage the power of social proof, word-of-mouth, and user-generated content to build trust, engagement, and loyalty among their customers and prospects. CGC Platform also enables businesses to analyze and optimize their customer-generated content strategy, and integrate it with their marketing and sales channels. CGC Platform aims to help businesses increase their online visibility, customer satisfaction, and conversions.
Market Analysis and Insights: Global Customer-Generated Content (CGC) Platform Market
The global Customer-Generated Content (CGC) Platform market is projected to grow from US$ 7145 million in 2024 to US$ 10750 million by 2030, at a Compound Annual Growth Rate (CAGR) of 7.1% during the forecast period.
The industry trend of Customer-Generated Content (CGC) Platform is to provide more advanced and user-friendly tools that can help businesses to create and display engaging and effective content on their website or mobile app in a competitive and dynamic online environment. Some of the key trends are:
Artificial intelligence (AI) and machine learning (ML): AI and ML are being used to enhance the capabilities of CGC Platform by providing more accurate data analysis, automated insights, personalized recommendations, predictive modeling, and adaptive streaming. AI and ML can help businesses to optimize their content for different segments of users based on their behavior patterns, preferences, needs, and goals. For example, Bazaarvoice uses AI to moderate and curate customer-generated content, Yotpo uses ML to generate smart review requests and optimize review conversion rates, PowerReviews uses AI to generate product insights and sentiment analysis, Trustpilot uses ML to detect and remove fake reviews, and Curalate uses AI to create shoppable visual content.
Mobile optimization: Mobile optimization is becoming more important as more users access content through their mobile devices. Mobile optimization involves designing and testing content that is responsive, fast-loading, easy-to-navigate, and user-friendly on mobile screens. Mobile optimization can help businesses to improve their mobile conversion rates by providing a seamless and satisfying mobile experience for their users. For example, StoreRocket uses a mobile-first approach to create and display beautiful and fast store locators, Yotpo offers a mobile SDK that enables businesses to collect and display customer-generated content on their mobile app, MediaShout offers a mobile app that allows churches to control their presentations from their mobile device, Faithlife Proclaim offers a mobile app that allows churches to collaborate on their presentations from their mobile device, and OpenLP offers a mobile app that allows churches to display their presentations on their mobile device.
Customer journey mapping: Customer journey mapping is a technique that helps businesses to understand the steps that users take from the first contact with their content to the final conversion or retention. Customer journey mapping can help businesses to identify the pain points, motivations, emotions, expectations, and feedback of their users at each stage of the journey. Customer journey mapping can help businesses to optimize their content for each stage of the journey by providing relevant content, offers, support, and incentives that can increase user engagement and loyalty. For example, EasyWorship helps churches to create and display presentations that match the theme and mood of their worship service, MediaShout helps churches to create and display presentations that enhance the message and impact of their sermon, Faithlife Proclaim helps churches to create and display presentations that connect with their congregation and community, StoreRocket helps businesses to create and display store locators that attract and guide customers to their physical locations, and Yotpo helps businesses to create and display customer-generated content that builds trust and credibility among customers and prospects.
Report Covers:
This report presents an overview of global market for Customer-Generated Content (CGC) Platform market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.
This report researches the key producers of Customer-Generated Content (CGC) Platform, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Customer-Generated Content (CGC) Platform, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Customer-Generated Content (CGC) Platform revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Customer-Generated Content (CGC) Platform market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Customer-Generated Content (CGC) Platform revenue, projected growth trends, production technology, application and end-user industry.
Market Segmentation
By Company
Yotpo
Adobe Experience Manager
TurnTo
Photoslurp
TINT by Filestack
Olapic
Curalate
Stackla
Wyng
Crowdriff
Pixlee
Tagboard
Taggbox
Walls.io
ViralSweep
Segment by Type
Cloud Based
Web Based
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
China
Asia (excluding China)
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America, Middle East & Africa
Brazil
Mexico
Turkey
Israel
GCC Countries
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Customer-Generated Content (CGC) Platform in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer-Generated Content (CGC) Platform companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
Chapter 8: China by Type, and by Application, revenue for each segment.
Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Customer-Generated Content (CGC) Platform revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer-Generated Content (CGC) Platform Market Size Growth Rate by Type, 2019 VS 2023 VS 2030
1.2.2 Cloud Based
1.2.3 Web Based
1.3 Market by Application
1.3.1 Global Customer-Generated Content (CGC) Platform Market Size Growth Rate by Application, 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer-Generated Content (CGC) Platform Market Perspective (2019-2030)
2.2 Global Customer-Generated Content (CGC) Platform Growth Trends by Region
2.2.1 Customer-Generated Content (CGC) Platform Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Customer-Generated Content (CGC) Platform Historic Market Size by Region (2019-2024)
2.2.3 Customer-Generated Content (CGC) Platform Forecasted Market Size by Region (2025-2030)
2.3 Customer-Generated Content (CGC) Platform Market Dynamics
2.3.1 Customer-Generated Content (CGC) Platform Industry Trends
2.3.2 Customer-Generated Content (CGC) Platform Market Drivers
2.3.3 Customer-Generated Content (CGC) Platform Market Challenges
2.3.4 Customer-Generated Content (CGC) Platform Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Customer-Generated Content (CGC) Platform by Players
3.1.1 Global Customer-Generated Content (CGC) Platform Revenue by Players (2019-2024)
3.1.2 Global Customer-Generated Content (CGC) Platform Revenue Market Share by Players (2019-2024)
3.2 Global Customer-Generated Content (CGC) Platform Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Customer-Generated Content (CGC) Platform, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global Customer-Generated Content (CGC) Platform Market Concentration Ratio
3.4.1 Global Customer-Generated Content (CGC) Platform Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer-Generated Content (CGC) Platform Revenue in 2023
3.5 Global Key Players of Customer-Generated Content (CGC) Platform Head office and Area Served
3.6 Global Key Players of Customer-Generated Content (CGC) Platform, Product and Application
3.7 Global Key Players of Customer-Generated Content (CGC) Platform, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer-Generated Content (CGC) Platform Breakdown Data by Type
4.1 Global Customer-Generated Content (CGC) Platform Historic Market Size by Type (2019-2024)
4.2 Global Customer-Generated Content (CGC) Platform Forecasted Market Size by Type (2025-2030)
5 Customer-Generated Content (CGC) Platform Breakdown Data by Application
5.1 Global Customer-Generated Content (CGC) Platform Historic Market Size by Application (2019-2024)
5.2 Global Customer-Generated Content (CGC) Platform Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Customer-Generated Content (CGC) Platform Market Size (2019-2030)
6.2 North America Customer-Generated Content (CGC) Platform Market Size by Type
6.2.1 North America Customer-Generated Content (CGC) Platform Market Size by Type (2019-2024)
6.2.2 North America Customer-Generated Content (CGC) Platform Market Size by Type (2025-2030)
6.2.3 North America Customer-Generated Content (CGC) Platform Market Share by Type (2019-2030)
6.3 North America Customer-Generated Content (CGC) Platform Market Size by Application
6.3.1 North America Customer-Generated Content (CGC) Platform Market Size by Application (2019-2024)
6.3.2 North America Customer-Generated Content (CGC) Platform Market Size by Application (2025-2030)
6.3.3 North America Customer-Generated Content (CGC) Platform Market Share by Application (2019-2030)
6.4 North America Customer-Generated Content (CGC) Platform Market Size by Country
6.4.1 North America Customer-Generated Content (CGC) Platform Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America Customer-Generated Content (CGC) Platform Market Size by Country (2019-2024)
6.4.3 North America Customer-Generated Content (CGC) Platform Market Size by Country (2025-2030)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe Customer-Generated Content (CGC) Platform Market Size (2019-2030)
7.2 Europe Customer-Generated Content (CGC) Platform Market Size by Type
7.2.1 Europe Customer-Generated Content (CGC) Platform Market Size by Type (2019-2024)
7.2.2 Europe Customer-Generated Content (CGC) Platform Market Size by Type (2025-2030)
7.2.3 Europe Customer-Generated Content (CGC) Platform Market Share by Type (2019-2030)
7.3 Europe Customer-Generated Content (CGC) Platform Market Size by Application
7.3.1 Europe Customer-Generated Content (CGC) Platform Market Size by Application (2019-2024)
7.3.2 Europe Customer-Generated Content (CGC) Platform Market Size by Application (2025-2030)
7.3.3 Europe Customer-Generated Content (CGC) Platform Market Share by Application (2019-2030)
7.4 Europe Customer-Generated Content (CGC) Platform Market Size by Country
7.4.1 Europe Customer-Generated Content (CGC) Platform Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe Customer-Generated Content (CGC) Platform Market Size by Country (2019-2024)
7.4.3 Europe Customer-Generated Content (CGC) Platform Market Size by Country (2025-2030)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Customer-Generated Content (CGC) Platform Market Size (2019-2030)
8.2 China Customer-Generated Content (CGC) Platform Market Size by Type
8.2.1 China Customer-Generated Content (CGC) Platform Market Size by Type (2019-2024)
8.2.2 China Customer-Generated Content (CGC) Platform Market Size by Type (2025-2030)
8.2.3 China Customer-Generated Content (CGC) Platform Market Share by Type (2019-2030)
8.3 China Customer-Generated Content (CGC) Platform Market Size by Application
8.3.1 China Customer-Generated Content (CGC) Platform Market Size by Application (2019-2024)
8.3.2 China Customer-Generated Content (CGC) Platform Market Size by Application (2025-2030)
8.3.3 China Customer-Generated Content (CGC) Platform Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia Customer-Generated Content (CGC) Platform Market Size (2019-2030)
9.2 Asia Customer-Generated Content (CGC) Platform Market Size by Type
9.2.1 Asia Customer-Generated Content (CGC) Platform Market Size by Type (2019-2024)
9.2.2 Asia Customer-Generated Content (CGC) Platform Market Size by Type (2025-2030)
9.2.3 Asia Customer-Generated Content (CGC) Platform Market Share by Type (2019-2030)
9.3 Asia Customer-Generated Content (CGC) Platform Market Size by Application
9.3.1 Asia Customer-Generated Content (CGC) Platform Market Size by Application (2019-2024)
9.3.2 Asia Customer-Generated Content (CGC) Platform Market Size by Application (2025-2030)
9.3.3 Asia Customer-Generated Content (CGC) Platform Market Share by Application (2019-2030)
9.4 Asia Customer-Generated Content (CGC) Platform Market Size by Region
9.4.1 Asia Customer-Generated Content (CGC) Platform Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia Customer-Generated Content (CGC) Platform Market Size by Region (2019-2024)
9.4.3 Asia Customer-Generated Content (CGC) Platform Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Size by Type
10.2.1 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Size by Application
10.3.1 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Size by Country
10.4.1 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America Customer-Generated Content (CGC) Platform Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Yotpo
11.1.1 Yotpo Company Details
11.1.2 Yotpo Business Overview
11.1.3 Yotpo Customer-Generated Content (CGC) Platform Introduction
11.1.4 Yotpo Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.1.5 Yotpo Recent Developments
11.2 Adobe Experience Manager
11.2.1 Adobe Experience Manager Company Details
11.2.2 Adobe Experience Manager Business Overview
11.2.3 Adobe Experience Manager Customer-Generated Content (CGC) Platform Introduction
11.2.4 Adobe Experience Manager Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.2.5 Adobe Experience Manager Recent Developments
11.3 TurnTo
11.3.1 TurnTo Company Details
11.3.2 TurnTo Business Overview
11.3.3 TurnTo Customer-Generated Content (CGC) Platform Introduction
11.3.4 TurnTo Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.3.5 TurnTo Recent Developments
11.4 Photoslurp
11.4.1 Photoslurp Company Details
11.4.2 Photoslurp Business Overview
11.4.3 Photoslurp Customer-Generated Content (CGC) Platform Introduction
11.4.4 Photoslurp Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.4.5 Photoslurp Recent Developments
11.5 TINT by Filestack
11.5.1 TINT by Filestack Company Details
11.5.2 TINT by Filestack Business Overview
11.5.3 TINT by Filestack Customer-Generated Content (CGC) Platform Introduction
11.5.4 TINT by Filestack Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.5.5 TINT by Filestack Recent Developments
11.6 Olapic
11.6.1 Olapic Company Details
11.6.2 Olapic Business Overview
11.6.3 Olapic Customer-Generated Content (CGC) Platform Introduction
11.6.4 Olapic Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.6.5 Olapic Recent Developments
11.7 Curalate
11.7.1 Curalate Company Details
11.7.2 Curalate Business Overview
11.7.3 Curalate Customer-Generated Content (CGC) Platform Introduction
11.7.4 Curalate Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.7.5 Curalate Recent Developments
11.8 Stackla
11.8.1 Stackla Company Details
11.8.2 Stackla Business Overview
11.8.3 Stackla Customer-Generated Content (CGC) Platform Introduction
11.8.4 Stackla Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.8.5 Stackla Recent Developments
11.9 Wyng
11.9.1 Wyng Company Details
11.9.2 Wyng Business Overview
11.9.3 Wyng Customer-Generated Content (CGC) Platform Introduction
11.9.4 Wyng Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.9.5 Wyng Recent Developments
11.10 Crowdriff
11.10.1 Crowdriff Company Details
11.10.2 Crowdriff Business Overview
11.10.3 Crowdriff Customer-Generated Content (CGC) Platform Introduction
11.10.4 Crowdriff Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.10.5 Crowdriff Recent Developments
11.11 Pixlee
11.11.1 Pixlee Company Details
11.11.2 Pixlee Business Overview
11.11.3 Pixlee Customer-Generated Content (CGC) Platform Introduction
11.11.4 Pixlee Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.11.5 Pixlee Recent Developments
11.12 Tagboard
11.12.1 Tagboard Company Details
11.12.2 Tagboard Business Overview
11.12.3 Tagboard Customer-Generated Content (CGC) Platform Introduction
11.12.4 Tagboard Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.12.5 Tagboard Recent Developments
11.13 Taggbox
11.13.1 Taggbox Company Details
11.13.2 Taggbox Business Overview
11.13.3 Taggbox Customer-Generated Content (CGC) Platform Introduction
11.13.4 Taggbox Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.13.5 Taggbox Recent Developments
11.14 Walls.io
11.14.1 Walls.io Company Details
11.14.2 Walls.io Business Overview
11.14.3 Walls.io Customer-Generated Content (CGC) Platform Introduction
11.14.4 Walls.io Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.14.5 Walls.io Recent Developments
11.15 ViralSweep
11.15.1 ViralSweep Company Details
11.15.2 ViralSweep Business Overview
11.15.3 ViralSweep Customer-Generated Content (CGC) Platform Introduction
11.15.4 ViralSweep Revenue in Customer-Generated Content (CGC) Platform Business (2019-2024)
11.15.5 ViralSweep Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Yotpo
Adobe Experience Manager
TurnTo
Photoslurp
TINT by Filestack
Olapic
Curalate
Stackla
Wyng
Crowdriff
Pixlee
Tagboard
Taggbox
Walls.io
ViralSweep
Ìý
Ìý
*If Applicable.
