Global Customer Support Chatbot Market Research Report 2024

Publication ID:

PB508241956

Publication Date:

August 14, 2024

Pages:

Publisher:

MRRPB5

Countries:

Global [1]

USD 2,900.00

IT Services [2]

Computing & Electronics [3]

Description:

The global Customer Support Chatbot market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Customer Support Chatbot is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Customer Support Chatbot is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Customer Support Chatbot in E-Commerce is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Customer Support Chatbot include Ada, Intercom, Chatfuel, Botsify, TARS, ManyChat, Zendesk Chat, Flow XO and Bold360, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Customer Support Chatbot, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Support Chatbot.
Report Scope
The Customer Support Chatbot market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Support Chatbot market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Support Chatbot companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Ada
Intercom
Chatfuel
Botsify
TARS
ManyChat
Zendesk Chat
Flow XO
Bold360
Acquire
LivePerson
Helpshift
Drift
Engati
Kustomer
Segment by Type
Scripted Chatbot
Intelligent Chatbot
Segment by Application
E-Commerce
Finance
Healthcare
Others
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Support Chatbot companies鈥� competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Support Chatbot Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Scripted Chatbot
1.2.3 Intelligent Chatbot
1.3 Market by Application
1.3.1 Global Customer Support Chatbot Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 E-Commerce
1.3.3 Finance
1.3.4 Healthcare
1.3.5 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Support Chatbot Market Perspective (2019-2030)
2.2 Customer Support Chatbot Growth Trends by Region
2.2.1 Global Customer Support Chatbot Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Customer Support Chatbot Historic Market Size by Region (2019-2024)
2.2.3 Customer Support Chatbot Forecasted Market Size by Region (2025-2030)
2.3 Customer Support Chatbot Market Dynamics
2.3.1 Customer Support Chatbot Industry Trends
2.3.2 Customer Support Chatbot Market Drivers
2.3.3 Customer Support Chatbot Market Challenges
2.3.4 Customer Support Chatbot Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Support Chatbot Players by Revenue
3.1.1 Global Top Customer Support Chatbot Players by Revenue (2019-2024)
3.1.2 Global Customer Support Chatbot Revenue Market Share by Players (2019-2024)
3.2 Global Customer Support Chatbot Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Support Chatbot Revenue
3.4 Global Customer Support Chatbot Market Concentration Ratio
3.4.1 Global Customer Support Chatbot Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Support Chatbot Revenue in 2023
3.5 Customer Support Chatbot Key Players Head office and Area Served
3.6 Key Players Customer Support Chatbot Product Solution and Service
3.7 Date of Enter into Customer Support Chatbot Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Support Chatbot Breakdown Data by Type
4.1 Global Customer Support Chatbot Historic Market Size by Type (2019-2024)
4.2 Global Customer Support Chatbot Forecasted Market Size by Type (2025-2030)
5 Customer Support Chatbot Breakdown Data by Application
5.1 Global Customer Support Chatbot Historic Market Size by Application (2019-2024)
5.2 Global Customer Support Chatbot Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Customer Support Chatbot Market Size (2019-2030)
6.2 North America Customer Support Chatbot Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Customer Support Chatbot Market Size by Country (2019-2024)
6.4 North America Customer Support Chatbot Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Support Chatbot Market Size (2019-2030)
7.2 Europe Customer Support Chatbot Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Customer Support Chatbot Market Size by Country (2019-2024)
7.4 Europe Customer Support Chatbot Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Support Chatbot Market Size (2019-2030)
8.2 Asia-Pacific Customer Support Chatbot Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Customer Support Chatbot Market Size by Region (2019-2024)
8.4 Asia-Pacific Customer Support Chatbot Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Support Chatbot Market Size (2019-2030)
9.2 Latin America Customer Support Chatbot Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Customer Support Chatbot Market Size by Country (2019-2024)
9.4 Latin America Customer Support Chatbot Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Support Chatbot Market Size (2019-2030)
10.2 Middle East & Africa Customer Support Chatbot Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Customer Support Chatbot Market Size by Country (2019-2024)
10.4 Middle East & Africa Customer Support Chatbot Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Ada
11.1.1 Ada Company Detail
11.1.2 Ada Business Overview
11.1.3 Ada Customer Support Chatbot Introduction
11.1.4 Ada Revenue in Customer Support Chatbot Business (2019-2024)
11.1.5 Ada Recent Development
11.2 Intercom
11.2.1 Intercom Company Detail
11.2.2 Intercom Business Overview
11.2.3 Intercom Customer Support Chatbot Introduction
11.2.4 Intercom Revenue in Customer Support Chatbot Business (2019-2024)
11.2.5 Intercom Recent Development
11.3 Chatfuel
11.3.1 Chatfuel Company Detail
11.3.2 Chatfuel Business Overview
11.3.3 Chatfuel Customer Support Chatbot Introduction
11.3.4 Chatfuel Revenue in Customer Support Chatbot Business (2019-2024)
11.3.5 Chatfuel Recent Development
11.4 Botsify
11.4.1 Botsify Company Detail
11.4.2 Botsify Business Overview
11.4.3 Botsify Customer Support Chatbot Introduction
11.4.4 Botsify Revenue in Customer Support Chatbot Business (2019-2024)
11.4.5 Botsify Recent Development
11.5 TARS
11.5.1 TARS Company Detail
11.5.2 TARS Business Overview
11.5.3 TARS Customer Support Chatbot Introduction
11.5.4 TARS Revenue in Customer Support Chatbot Business (2019-2024)
11.5.5 TARS Recent Development
11.6 ManyChat
11.6.1 ManyChat Company Detail
11.6.2 ManyChat Business Overview
11.6.3 ManyChat Customer Support Chatbot Introduction
11.6.4 ManyChat Revenue in Customer Support Chatbot Business (2019-2024)
11.6.5 ManyChat Recent Development
11.7 Zendesk Chat
11.7.1 Zendesk Chat Company Detail
11.7.2 Zendesk Chat Business Overview
11.7.3 Zendesk Chat Customer Support Chatbot Introduction
11.7.4 Zendesk Chat Revenue in Customer Support Chatbot Business (2019-2024)
11.7.5 Zendesk Chat Recent Development
11.8 Flow XO
11.8.1 Flow XO Company Detail
11.8.2 Flow XO Business Overview
11.8.3 Flow XO Customer Support Chatbot Introduction
11.8.4 Flow XO Revenue in Customer Support Chatbot Business (2019-2024)
11.8.5 Flow XO Recent Development
11.9 Bold360
11.9.1 Bold360 Company Detail
11.9.2 Bold360 Business Overview
11.9.3 Bold360 Customer Support Chatbot Introduction
11.9.4 Bold360 Revenue in Customer Support Chatbot Business (2019-2024)
11.9.5 Bold360 Recent Development
11.10 Acquire
11.10.1 Acquire Company Detail
11.10.2 Acquire Business Overview
11.10.3 Acquire Customer Support Chatbot Introduction
11.10.4 Acquire Revenue in Customer Support Chatbot Business (2019-2024)
11.10.5 Acquire Recent Development
11.11 LivePerson
11.11.1 LivePerson Company Detail
11.11.2 LivePerson Business Overview
11.11.3 LivePerson Customer Support Chatbot Introduction
11.11.4 LivePerson Revenue in Customer Support Chatbot Business (2019-2024)
11.11.5 LivePerson Recent Development
11.12 Helpshift
11.12.1 Helpshift Company Detail
11.12.2 Helpshift Business Overview
11.12.3 Helpshift Customer Support Chatbot Introduction
11.12.4 Helpshift Revenue in Customer Support Chatbot Business (2019-2024)
11.12.5 Helpshift Recent Development
11.13 Drift
11.13.1 Drift Company Detail
11.13.2 Drift Business Overview
11.13.3 Drift Customer Support Chatbot Introduction
11.13.4 Drift Revenue in Customer Support Chatbot Business (2019-2024)
11.13.5 Drift Recent Development
11.14 Engati
11.14.1 Engati Company Detail
11.14.2 Engati Business Overview
11.14.3 Engati Customer Support Chatbot Introduction
11.14.4 Engati Revenue in Customer Support Chatbot Business (2019-2024)
11.14.5 Engati Recent Development
11.15 Kustomer
11.15.1 Kustomer Company Detail
11.15.2 Kustomer Business Overview
11.15.3 Kustomer Customer Support Chatbot Introduction
11.15.4 Kustomer Revenue in Customer Support Chatbot Business (2019-2024)
11.15.5 Kustomer Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Companies Mentioned:

Ada
Intercom
Chatfuel
Botsify
TARS
ManyChat
Zendesk Chat
Flow XO
Bold360
Acquire
LivePerson
Helpshift
Drift
Engati
Kustomer

License Types:

Single User License (PDF)

This license allows for use of a publication by one person.
This person may print out a single copy of the publication.
This person can include information given in the publication in presentations and internal reports by providing full copyright credit to the publisher.
This person cannot share the publication (or any information contained therein) with any other person or persons.
Unless a Enterprise License is purchased, a Single User License must be purchased for every person that wishes to use the publication within the same organization.
Customers who infringe these license terms are liable for a Global license fee.

听

Site License (PDF)*

This license allows for use of a publication by all users within one corporate location, e.g. a regional office.
These users may print out a single copy of the publication.
These users can include information given in the publication in presentations and internal reports by providing full copyright credit to the publisher.
These users cannot share the publication (or any information contained therein) with any other person or persons outside the corporate location for which the publication is purchased.
Unless a Enterprise License is purchased, a Site User License must be purchased for every corporate location by an organization that wishes to use the publication within the same organization.
Customers who infringe these license terms are liable for a Global license fee.

听

Global License (PDF)*

This license allows for use of a publication by unlimited users within the purchasing organization e.g. all employees of a single company.
Each of these people may use the publication on any computer, and may print out the report, but may not share the publication (or any information contained therein) with any other person or persons outside of the organization.
These employees of purchasing organization can include information given in the publication in presentations and internal reports by providing full copyright credit to the publisher.

*If Applicable.

91制片厂