On-Demand Delivery Software is a type of software delivery model that is deployed and managed on a vendor鈥檚 cloud computing infrastructure and accessed by users over the Internet as and when required. On-Demand Delivery Software enables a user/organization to subscribe to software on a pay-as-you-go, monthly billing method. On-Demand Delivery Software can be used for various purposes, such as food delivery, grocery delivery, catering delivery, restaurant delivery/takeout, parcel delivery, and more.
Market Analysis and Insights: Global On-Demand Delivery Software Market
The global On-Demand Delivery Software market is projected to grow from US$ 495 million in 2024 to US$ 827.9 million by 2030, at a Compound Annual Growth Rate (CAGR) of 9.0% during the forecast period.
The industry trend of On-Demand Delivery Software is rapidly evolving, especially in the wake of the COVID-19 pandemic. Some of the key trends are:
Contactless ordering, payment, and pickup technology: Customers are increasingly preferring contactless options for ordering, paying, and picking up their food orders, as they offer convenience, safety, and hygiene. Restaurants are adopting technologies such as QR codes, Bluetooth, wireless sensors, and smartphone apps to enable contactless transactions.
Online table bookings: Customers are also opting for online table bookings to avoid waiting in queues and ensure social distancing at restaurants. Restaurants are using platforms such as OpenTable, Resy, Yelp Reservations, and Bookatable to manage their online reservations and optimize their seating capacity.
Auto kitchen operations and processes: Restaurants are leveraging automation and artificial intelligence to streamline their kitchen operations and processes, such as inventory management, order preparation, quality control, waste reduction, and delivery coordination. Examples of such technologies include Kitchen United Mix, CloudKitchens, REEF Technology, Rebel Foods, and Spyce.
Technology that reduces waste: Restaurants are also adopting technology that helps them reduce food waste and save costs, such as smart bins, sensors, cameras, analytics software, and mobile apps 6. Examples of such technologies include Winnow Solutions, Leanpath, Too Good To Go, Olio, and Karma.
Technology that simplifies complex loyalty programs: Restaurants are using technology that simplifies the design and implementation of complex loyalty programs that reward customers for their repeat purchases and referrals. Examples of such technologies include LevelUp, Thanx, Punchh, LoyalZoo, and LoyaltyPlant.
Smartphone bill splitting and payment software: Customers are using smartphone apps that allow them to split bills and pay for their orders with ease, without having to deal with cash or cards. Examples of such apps include Splitwise, Venmo, PayPal, Square Cash, and Zelle.
Enhanced hygiene and safety practices: Restaurants are enhancing their hygiene and safety practices to comply with the health guidelines and regulations amid the pandemic. They are using technology such as digital menus, sanitizing stations, temperature scanners, contact tracing apps, and personal protective equipment to ensure the well-being of their staff and customers.
QR code technology: QR codes are becoming a popular tool for restaurants to offer various services to their customers, such as digital menus, online ordering, payment options, feedback forms, loyalty programs, and more. QR codes are easy to use, scanable by any smartphone camera or app. They also reduce the need for physical contact and paper waste.
Bluetooth and wireless sensors: Bluetooth and wireless sensors are also being used by restaurants to enhance their customer experience and operational efficiency. For example, restaurants can use Bluetooth beacons to send personalized offers and promotions to customers who are nearby or inside their premises. They can also use wireless sensors to monitor the temperature, humidity, and freshness of their food items and alert them when they need to be replenished or discarded.
Multiple orders from different stores in one delivery: Customers are increasingly looking for more variety and convenience in their food delivery options, such as ordering from multiple stores or cuisines in one delivery. Delivery platforms are catering to this demand by offering features such as group ordering, mix-and-match options, and multi-stop deliveries. Examples of such platforms include DoorDash, Uber Eats, Grubhub, and Postmates.
On-Demand Delivery Subscriptions: Customers are also opting for on-demand delivery subscriptions that offer them unlimited or discounted deliveries for a fixed monthly or annual fee. Delivery platforms are offering such subscriptions to increase their customer loyalty, retention, and frequency of orders. Examples of such subscriptions include DoorDash DashPass, Uber Eats Eats Pass, Grubhub+ , and Postmates Unlimited.
A shift in spends from restaurants to grocery stores: Customers are spending more on grocery delivery than on restaurant delivery, as they prefer to cook at home or stock up on essentials amid the pandemic. Grocery delivery platforms are experiencing a surge in demand and expanding their offerings to include fresh produce, prepared meals, alcohol, and more . Examples of such platforms include Instacart, Shipt, goPuff, Amazon Fresh, and Walmart Grocery.
Boosted on-demand parcel delivery: Customers are also using on-demand parcel delivery platforms to send and receive packages, gifts, documents, and other items within the same day or hour. On-demand parcel delivery platforms are providing fast, convenient, and affordable services to customers and businesses alike. Examples of such platforms include Roadie, Deliv, Lalamove, Uber Connect, and FedEx SameDay City .
Report Covers:
This report presents an overview of global market for On-Demand Delivery Software market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.
This report researches the key producers of On-Demand Delivery Software, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for On-Demand Delivery Software, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the On-Demand Delivery Software revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global On-Demand Delivery Software market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for On-Demand Delivery Software revenue, projected growth trends, production technology, application and end-user industry.
Market Segmentation
By Company
Instacart
Shipt
Burpy
FreshDirect
EAT Club
ezCaters
Fooda
Uber Eats
Postmates
Grubhub
Swiggy
Zomato
DoorDash
Seamless
Segment by Type
Cloud Based
Web Based
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
China
Asia (excluding China)
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America, Middle East & Africa
Brazil
Mexico
Turkey
Israel
GCC Countries
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of On-Demand Delivery Software in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of On-Demand Delivery Software companies鈥� competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
Chapter 8: China by Type, and by Application, revenue for each segment.
Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, On-Demand Delivery Software revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions
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1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global On-Demand Delivery Software Market Size Growth Rate by Type, 2019 VS 2023 VS 2030
1.2.2 Cloud Based
1.2.3 Web Based
1.3 Market by Application
1.3.1 Global On-Demand Delivery Software Market Size Growth Rate by Application, 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global On-Demand Delivery Software Market Perspective (2019-2030)
2.2 Global On-Demand Delivery Software Growth Trends by Region
2.2.1 On-Demand Delivery Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 On-Demand Delivery Software Historic Market Size by Region (2019-2024)
2.2.3 On-Demand Delivery Software Forecasted Market Size by Region (2025-2030)
2.3 On-Demand Delivery Software Market Dynamics
2.3.1 On-Demand Delivery Software Industry Trends
2.3.2 On-Demand Delivery Software Market Drivers
2.3.3 On-Demand Delivery Software Market Challenges
2.3.4 On-Demand Delivery Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue On-Demand Delivery Software by Players
3.1.1 Global On-Demand Delivery Software Revenue by Players (2019-2024)
3.1.2 Global On-Demand Delivery Software Revenue Market Share by Players (2019-2024)
3.2 Global On-Demand Delivery Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of On-Demand Delivery Software, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global On-Demand Delivery Software Market Concentration Ratio
3.4.1 Global On-Demand Delivery Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by On-Demand Delivery Software Revenue in 2023
3.5 Global Key Players of On-Demand Delivery Software Head office and Area Served
3.6 Global Key Players of On-Demand Delivery Software, Product and Application
3.7 Global Key Players of On-Demand Delivery Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 On-Demand Delivery Software Breakdown Data by Type
4.1 Global On-Demand Delivery Software Historic Market Size by Type (2019-2024)
4.2 Global On-Demand Delivery Software Forecasted Market Size by Type (2025-2030)
5 On-Demand Delivery Software Breakdown Data by Application
5.1 Global On-Demand Delivery Software Historic Market Size by Application (2019-2024)
5.2 Global On-Demand Delivery Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America On-Demand Delivery Software Market Size (2019-2030)
6.2 North America On-Demand Delivery Software Market Size by Type
6.2.1 North America On-Demand Delivery Software Market Size by Type (2019-2024)
6.2.2 North America On-Demand Delivery Software Market Size by Type (2025-2030)
6.2.3 North America On-Demand Delivery Software Market Share by Type (2019-2030)
6.3 North America On-Demand Delivery Software Market Size by Application
6.3.1 North America On-Demand Delivery Software Market Size by Application (2019-2024)
6.3.2 North America On-Demand Delivery Software Market Size by Application (2025-2030)
6.3.3 North America On-Demand Delivery Software Market Share by Application (2019-2030)
6.4 North America On-Demand Delivery Software Market Size by Country
6.4.1 North America On-Demand Delivery Software Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America On-Demand Delivery Software Market Size by Country (2019-2024)
6.4.3 North America On-Demand Delivery Software Market Size by Country (2025-2030)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe On-Demand Delivery Software Market Size (2019-2030)
7.2 Europe On-Demand Delivery Software Market Size by Type
7.2.1 Europe On-Demand Delivery Software Market Size by Type (2019-2024)
7.2.2 Europe On-Demand Delivery Software Market Size by Type (2025-2030)
7.2.3 Europe On-Demand Delivery Software Market Share by Type (2019-2030)
7.3 Europe On-Demand Delivery Software Market Size by Application
7.3.1 Europe On-Demand Delivery Software Market Size by Application (2019-2024)
7.3.2 Europe On-Demand Delivery Software Market Size by Application (2025-2030)
7.3.3 Europe On-Demand Delivery Software Market Share by Application (2019-2030)
7.4 Europe On-Demand Delivery Software Market Size by Country
7.4.1 Europe On-Demand Delivery Software Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe On-Demand Delivery Software Market Size by Country (2019-2024)
7.4.3 Europe On-Demand Delivery Software Market Size by Country (2025-2030)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China On-Demand Delivery Software Market Size (2019-2030)
8.2 China On-Demand Delivery Software Market Size by Type
8.2.1 China On-Demand Delivery Software Market Size by Type (2019-2024)
8.2.2 China On-Demand Delivery Software Market Size by Type (2025-2030)
8.2.3 China On-Demand Delivery Software Market Share by Type (2019-2030)
8.3 China On-Demand Delivery Software Market Size by Application
8.3.1 China On-Demand Delivery Software Market Size by Application (2019-2024)
8.3.2 China On-Demand Delivery Software Market Size by Application (2025-2030)
8.3.3 China On-Demand Delivery Software Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia On-Demand Delivery Software Market Size (2019-2030)
9.2 Asia On-Demand Delivery Software Market Size by Type
9.2.1 Asia On-Demand Delivery Software Market Size by Type (2019-2024)
9.2.2 Asia On-Demand Delivery Software Market Size by Type (2025-2030)
9.2.3 Asia On-Demand Delivery Software Market Share by Type (2019-2030)
9.3 Asia On-Demand Delivery Software Market Size by Application
9.3.1 Asia On-Demand Delivery Software Market Size by Application (2019-2024)
9.3.2 Asia On-Demand Delivery Software Market Size by Application (2025-2030)
9.3.3 Asia On-Demand Delivery Software Market Share by Application (2019-2030)
9.4 Asia On-Demand Delivery Software Market Size by Region
9.4.1 Asia On-Demand Delivery Software Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia On-Demand Delivery Software Market Size by Region (2019-2024)
9.4.3 Asia On-Demand Delivery Software Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America On-Demand Delivery Software Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America On-Demand Delivery Software Market Size by Type
10.2.1 Middle East, Africa, and Latin America On-Demand Delivery Software Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America On-Demand Delivery Software Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America On-Demand Delivery Software Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America On-Demand Delivery Software Market Size by Application
10.3.1 Middle East, Africa, and Latin America On-Demand Delivery Software Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America On-Demand Delivery Software Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America On-Demand Delivery Software Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America On-Demand Delivery Software Market Size by Country
10.4.1 Middle East, Africa, and Latin America On-Demand Delivery Software Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America On-Demand Delivery Software Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America On-Demand Delivery Software Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Instacart
11.1.1 Instacart Company Details
11.1.2 Instacart Business Overview
11.1.3 Instacart On-Demand Delivery Software Introduction
11.1.4 Instacart Revenue in On-Demand Delivery Software Business (2019-2024)
11.1.5 Instacart Recent Developments
11.2 Shipt
11.2.1 Shipt Company Details
11.2.2 Shipt Business Overview
11.2.3 Shipt On-Demand Delivery Software Introduction
11.2.4 Shipt Revenue in On-Demand Delivery Software Business (2019-2024)
11.2.5 Shipt Recent Developments
11.3 Burpy
11.3.1 Burpy Company Details
11.3.2 Burpy Business Overview
11.3.3 Burpy On-Demand Delivery Software Introduction
11.3.4 Burpy Revenue in On-Demand Delivery Software Business (2019-2024)
11.3.5 Burpy Recent Developments
11.4 FreshDirect
11.4.1 FreshDirect Company Details
11.4.2 FreshDirect Business Overview
11.4.3 FreshDirect On-Demand Delivery Software Introduction
11.4.4 FreshDirect Revenue in On-Demand Delivery Software Business (2019-2024)
11.4.5 FreshDirect Recent Developments
11.5 EAT Club
11.5.1 EAT Club Company Details
11.5.2 EAT Club Business Overview
11.5.3 EAT Club On-Demand Delivery Software Introduction
11.5.4 EAT Club Revenue in On-Demand Delivery Software Business (2019-2024)
11.5.5 EAT Club Recent Developments
11.6 ezCaters
11.6.1 ezCaters Company Details
11.6.2 ezCaters Business Overview
11.6.3 ezCaters On-Demand Delivery Software Introduction
11.6.4 ezCaters Revenue in On-Demand Delivery Software Business (2019-2024)
11.6.5 ezCaters Recent Developments
11.7 Fooda
11.7.1 Fooda Company Details
11.7.2 Fooda Business Overview
11.7.3 Fooda On-Demand Delivery Software Introduction
11.7.4 Fooda Revenue in On-Demand Delivery Software Business (2019-2024)
11.7.5 Fooda Recent Developments
11.8 Uber Eats
11.8.1 Uber Eats Company Details
11.8.2 Uber Eats Business Overview
11.8.3 Uber Eats On-Demand Delivery Software Introduction
11.8.4 Uber Eats Revenue in On-Demand Delivery Software Business (2019-2024)
11.8.5 Uber Eats Recent Developments
11.9 Postmates
11.9.1 Postmates Company Details
11.9.2 Postmates Business Overview
11.9.3 Postmates On-Demand Delivery Software Introduction
11.9.4 Postmates Revenue in On-Demand Delivery Software Business (2019-2024)
11.9.5 Postmates Recent Developments
11.10 Grubhub
11.10.1 Grubhub Company Details
11.10.2 Grubhub Business Overview
11.10.3 Grubhub On-Demand Delivery Software Introduction
11.10.4 Grubhub Revenue in On-Demand Delivery Software Business (2019-2024)
11.10.5 Grubhub Recent Developments
11.11 Swiggy
11.11.1 Swiggy Company Details
11.11.2 Swiggy Business Overview
11.11.3 Swiggy On-Demand Delivery Software Introduction
11.11.4 Swiggy Revenue in On-Demand Delivery Software Business (2019-2024)
11.11.5 Swiggy Recent Developments
11.12 Zomato
11.12.1 Zomato Company Details
11.12.2 Zomato Business Overview
11.12.3 Zomato On-Demand Delivery Software Introduction
11.12.4 Zomato Revenue in On-Demand Delivery Software Business (2019-2024)
11.12.5 Zomato Recent Developments
11.13 DoorDash
11.13.1 DoorDash Company Details
11.13.2 DoorDash Business Overview
11.13.3 DoorDash On-Demand Delivery Software Introduction
11.13.4 DoorDash Revenue in On-Demand Delivery Software Business (2019-2024)
11.13.5 DoorDash Recent Developments
11.14 Seamless
11.14.1 Seamless Company Details
11.14.2 Seamless Business Overview
11.14.3 Seamless On-Demand Delivery Software Introduction
11.14.4 Seamless Revenue in On-Demand Delivery Software Business (2019-2024)
11.14.5 Seamless Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Instacart
Shipt
Burpy
FreshDirect
EAT Club
ezCaters
Fooda
Uber Eats
Postmates
Grubhub
Swiggy
Zomato
DoorDash
Seamless
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*If Applicable.
