
Guest Messaging Software is a type of software that provides hotels and other hospitality businesses with a platform to communicate with their guests via text messages, emails, social media, or other channels. Guest Messaging Software aims to improve the guest experience and satisfaction by offering personalized and timely interactions, such as confirmations, reminders, check-ins, requests, feedback, and promotions.
The global Guest Messaging Software market is projected to reach US$ 148.2 million in 2029, increasing from US$ 89 million in 2022, with the CAGR of 7.5% during the period of 2023 to 2029.
The industry trend of Guest Messaging Software is driven by the changing consumer behavior and expectations, the increasing competition and innovation in the market, and the advancement of technology and digitalization. Some of the key trends are:
Artificial Intelligence (AI): AI is a technology that enables machines to perform tasks that require human intelligence, such as reasoning, learning, decision making, and natural language processing. AI can help improve the quality and efficiency of guest messaging by automating tasks, providing insights, enhancing security, and personalizing experiences.
Omnichannel Communication: Omnichannel communication is a strategy that provides a seamless and consistent guest experience across multiple channels and platforms. Omnichannel communication allows hotels to reach their guests through their preferred mode of communication, such as text messages, emails, social media, or voice calls.
Mobile Applications: Mobile applications are software programs that run on mobile devices such as smartphones and tablets. Mobile applications can help increase the convenience and engagement of guest messaging by allowing guests to access information and services anytime and anywhere.
Data Analytics: Data analytics is the process of collecting, analyzing, and interpreting data to generate insights and support decision making. Data analytics can help optimize the performance and outcomes of guest messaging by providing actionable information, identifying trends and patterns, measuring impact, and predicting future scenarios.
Report Scope
This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Guest Messaging Software market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.
By Company
Zingle
TrustYou
ALICE
Guestext
Trumpia
Glad to Have You
Helix by MicroMetrics
Kipsu
Zuzapp
HelloShift
Segment by Type
Cloud Based
Web Based
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
The Guest Messaging Software report covers below items:
Chapter 1: Product Basic Information (Definition, Type and Application)
Chapter 2: Global market size, regional market size. Market Opportunities and Challenges
Chapter 3: Companies’ Competition Patterns
Chapter 4: Product Type Analysis
Chapter 5: Product Application Analysis
Chapter 6 to 10: Country Level Value Analysis
Chapter 11: Companies’ Outline
Chapter 12: Market Conclusions
Chapter 13: Research Methodology and Data Source
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Guest Messaging Software Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 Cloud Based
1.2.3 Web Based
1.3 Market by Application
1.3.1 Global Guest Messaging Software Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Guest Messaging Software Market Perspective (2018-2029)
2.2 Guest Messaging Software Growth Trends by Region
2.2.1 Global Guest Messaging Software Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Guest Messaging Software Historic Market Size by Region (2018-2023)
2.2.3 Guest Messaging Software Forecasted Market Size by Region (2024-2029)
2.3 Guest Messaging Software Market Dynamics
2.3.1 Guest Messaging Software Industry Trends
2.3.2 Guest Messaging Software Market Drivers
2.3.3 Guest Messaging Software Market Challenges
2.3.4 Guest Messaging Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Guest Messaging Software Players by Revenue
3.1.1 Global Top Guest Messaging Software Players by Revenue (2018-2023)
3.1.2 Global Guest Messaging Software Revenue Market Share by Players (2018-2023)
3.2 Global Guest Messaging Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Guest Messaging Software Revenue
3.4 Global Guest Messaging Software Market Concentration Ratio
3.4.1 Global Guest Messaging Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Guest Messaging Software Revenue in 2022
3.5 Guest Messaging Software Key Players Head office and Area Served
3.6 Key Players Guest Messaging Software Product Solution and Service
3.7 Date of Enter into Guest Messaging Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Guest Messaging Software Breakdown Data by Type
4.1 Global Guest Messaging Software Historic Market Size by Type (2018-2023)
4.2 Global Guest Messaging Software Forecasted Market Size by Type (2024-2029)
5 Guest Messaging Software Breakdown Data by Application
5.1 Global Guest Messaging Software Historic Market Size by Application (2018-2023)
5.2 Global Guest Messaging Software Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Guest Messaging Software Market Size (2018-2029)
6.2 North America Guest Messaging Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Guest Messaging Software Market Size by Country (2018-2023)
6.4 North America Guest Messaging Software Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Guest Messaging Software Market Size (2018-2029)
7.2 Europe Guest Messaging Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Guest Messaging Software Market Size by Country (2018-2023)
7.4 Europe Guest Messaging Software Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Guest Messaging Software Market Size (2018-2029)
8.2 Asia-Pacific Guest Messaging Software Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Guest Messaging Software Market Size by Region (2018-2023)
8.4 Asia-Pacific Guest Messaging Software Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Guest Messaging Software Market Size (2018-2029)
9.2 Latin America Guest Messaging Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Guest Messaging Software Market Size by Country (2018-2023)
9.4 Latin America Guest Messaging Software Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Guest Messaging Software Market Size (2018-2029)
10.2 Middle East & Africa Guest Messaging Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Guest Messaging Software Market Size by Country (2018-2023)
10.4 Middle East & Africa Guest Messaging Software Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Zingle
11.1.1 Zingle Company Detail
11.1.2 Zingle Business Overview
11.1.3 Zingle Guest Messaging Software Introduction
11.1.4 Zingle Revenue in Guest Messaging Software Business (2018-2023)
11.1.5 Zingle Recent Development
11.2 TrustYou
11.2.1 TrustYou Company Detail
11.2.2 TrustYou Business Overview
11.2.3 TrustYou Guest Messaging Software Introduction
11.2.4 TrustYou Revenue in Guest Messaging Software Business (2018-2023)
11.2.5 TrustYou Recent Development
11.3 ALICE
11.3.1 ALICE Company Detail
11.3.2 ALICE Business Overview
11.3.3 ALICE Guest Messaging Software Introduction
11.3.4 ALICE Revenue in Guest Messaging Software Business (2018-2023)
11.3.5 ALICE Recent Development
11.4 Guestext
11.4.1 Guestext Company Detail
11.4.2 Guestext Business Overview
11.4.3 Guestext Guest Messaging Software Introduction
11.4.4 Guestext Revenue in Guest Messaging Software Business (2018-2023)
11.4.5 Guestext Recent Development
11.5 Trumpia
11.5.1 Trumpia Company Detail
11.5.2 Trumpia Business Overview
11.5.3 Trumpia Guest Messaging Software Introduction
11.5.4 Trumpia Revenue in Guest Messaging Software Business (2018-2023)
11.5.5 Trumpia Recent Development
11.6 Glad to Have You
11.6.1 Glad to Have You Company Detail
11.6.2 Glad to Have You Business Overview
11.6.3 Glad to Have You Guest Messaging Software Introduction
11.6.4 Glad to Have You Revenue in Guest Messaging Software Business (2018-2023)
11.6.5 Glad to Have You Recent Development
11.7 Helix by MicroMetrics
11.7.1 Helix by MicroMetrics Company Detail
11.7.2 Helix by MicroMetrics Business Overview
11.7.3 Helix by MicroMetrics Guest Messaging Software Introduction
11.7.4 Helix by MicroMetrics Revenue in Guest Messaging Software Business (2018-2023)
11.7.5 Helix by MicroMetrics Recent Development
11.8 Kipsu
11.8.1 Kipsu Company Detail
11.8.2 Kipsu Business Overview
11.8.3 Kipsu Guest Messaging Software Introduction
11.8.4 Kipsu Revenue in Guest Messaging Software Business (2018-2023)
11.8.5 Kipsu Recent Development
11.9 Zuzapp
11.9.1 Zuzapp Company Detail
11.9.2 Zuzapp Business Overview
11.9.3 Zuzapp Guest Messaging Software Introduction
11.9.4 Zuzapp Revenue in Guest Messaging Software Business (2018-2023)
11.9.5 Zuzapp Recent Development
11.10 HelloShift
11.10.1 HelloShift Company Detail
11.10.2 HelloShift Business Overview
11.10.3 HelloShift Guest Messaging Software Introduction
11.10.4 HelloShift Revenue in Guest Messaging Software Business (2018-2023)
11.10.5 HelloShift Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Zingle
TrustYou
ALICE
Guestext
Trumpia
Glad to Have You
Helix by MicroMetrics
Kipsu
Zuzapp
HelloShift
Ěý
Ěý
*If Applicable.
