Guest messaging software allows hotel operators and employees to establish a personalized communication channel with individual guests for the purpose of notifications, instructions, or service. These tools ensure optimal guest experiences and staff workflows through timely messages and responses. Guest messaging platforms are used by hotel receptionists and concierge attendants to complement traditional phone systems, and relevant messages are relayed to hotel managers, housekeeping crews, and room service specialists as needed. Proper use of these tools among hotel staff and guests can eliminate or greatly reduce phone call volume, ensure guest complaints or requests are addressed in a timely manner, and generally help provide the best possible customer service.
Market Analysis and Insights: Global Hospitality Guest Messaging Platforms Market
The global Hospitality Guest Messaging Platforms market is projected to grow from US$ million in 2023 to US$ million by 2029, at a Compound Annual Growth Rate (CAGR) of % during the forecast period.
The US & Canada market for Hospitality Guest Messaging Platforms is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The China market for Hospitality Guest Messaging Platforms is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The Europe market for Hospitality Guest Messaging Platforms is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The global key companies of Hospitality Guest Messaging Platforms include HelloShift, LiveRate, TrustYou, ReviewPro, Whistle Messaging, Zingle, ALICE, Kipsu and Quore, etc. in 2022, the global top five players had a share approximately % in terms of revenue.
Report Includes
This report presents an overview of global market for Hospitality Guest Messaging Platforms market size. Analyses of the global market trends, with historic market revenue data for 2018 - 2022, estimates for 2023, and projections of CAGR through 2029.
This report researches the key producers of Hospitality Guest Messaging Platforms, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Hospitality Guest Messaging Platforms, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Hospitality Guest Messaging Platforms revenue, market share and industry ranking of main companies, data from 2018 to 2023. Identification of the major stakeholders in the global Hospitality Guest Messaging Platforms market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by type and by application, revenue, and growth rate, from 2018 to 2029. Evaluation and forecast the market size for Hospitality Guest Messaging Platforms revenue, projected growth trends, production technology, application and end-user industry.
Descriptive company profiles of the major global players, including HelloShift, LiveRate, TrustYou, ReviewPro, Whistle Messaging, Zingle, ALICE, Kipsu and Quore, etc.
By Company
HelloShift
LiveRate
TrustYou
ReviewPro
Whistle Messaging
Zingle
ALICE
Kipsu
Quore
Quicktext
Go Moment
Bookboost
Zuzapp
Segment by Type
Cloud Based
Web-Based
Segment by Application
Luxury & High-End Hotels
Mid-Range Hotels & Business Hotels
Resorts Hotels
Boutique Hotels
Others
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East, Africa, and Latin America
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc.), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Hospitality Guest Messaging Platforms in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Hospitality Guest Messaging Platforms companies鈥� competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America by type, by application and by country, revenue for each segment.
Chapter 7: Europe by type, by application and by country, revenue for each segment.
Chapter 8: China by type and by application revenue for each segment.
Chapter 9: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by type, by application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Hospitality Guest Messaging Platforms revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Hospitality Guest Messaging Platforms Market Size Growth Rate by Type, 2018 VS 2022 VS 2029
1.2.2 Cloud Based
1.2.3 Web-Based
1.3 Market by Application
1.3.1 Global Hospitality Guest Messaging Platforms Market Size Growth Rate by Application, 2018 VS 2022 VS 2029
1.3.2 Luxury & High-End Hotels
1.3.3 Mid-Range Hotels & Business Hotels
1.3.4 Resorts Hotels
1.3.5 Boutique Hotels
1.3.6 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Hospitality Guest Messaging Platforms Market Perspective (2018-2029)
2.2 Global Hospitality Guest Messaging Platforms Growth Trends by Region
2.2.1 Hospitality Guest Messaging Platforms Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Hospitality Guest Messaging Platforms Historic Market Size by Region (2018-2023)
2.2.3 Hospitality Guest Messaging Platforms Forecasted Market Size by Region (2024-2029)
2.3 Hospitality Guest Messaging Platforms Market Dynamics
2.3.1 Hospitality Guest Messaging Platforms Industry Trends
2.3.2 Hospitality Guest Messaging Platforms Market Drivers
2.3.3 Hospitality Guest Messaging Platforms Market Challenges
2.3.4 Hospitality Guest Messaging Platforms Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Hospitality Guest Messaging Platforms by Players
3.1.1 Global Hospitality Guest Messaging Platforms Revenue by Players (2018-2023)
3.1.2 Global Hospitality Guest Messaging Platforms Revenue Market Share by Players (2018-2023)
3.2 Global Hospitality Guest Messaging Platforms Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Hospitality Guest Messaging Platforms, Ranking by Revenue, 2021 VS 2022 VS 2023
3.4 Global Hospitality Guest Messaging Platforms Market Concentration Ratio
3.4.1 Global Hospitality Guest Messaging Platforms Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Hospitality Guest Messaging Platforms Revenue in 2022
3.5 Global Key Players of Hospitality Guest Messaging Platforms Head office and Area Served
3.6 Global Key Players of Hospitality Guest Messaging Platforms, Product and Application
3.7 Global Key Players of Hospitality Guest Messaging Platforms, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Hospitality Guest Messaging Platforms Breakdown Data by Type
4.1 Global Hospitality Guest Messaging Platforms Historic Market Size by Type (2018-2023)
4.2 Global Hospitality Guest Messaging Platforms Forecasted Market Size by Type (2024-2029)
5 Hospitality Guest Messaging Platforms Breakdown Data by Application
5.1 Global Hospitality Guest Messaging Platforms Historic Market Size by Application (2018-2023)
5.2 Global Hospitality Guest Messaging Platforms Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Hospitality Guest Messaging Platforms Market Size (2018-2029)
6.2 North America Hospitality Guest Messaging Platforms Market Size by Type
6.2.1 North America Hospitality Guest Messaging Platforms Market Size by Type (2018-2023)
6.2.2 North America Hospitality Guest Messaging Platforms Market Size by Type (2024-2029)
6.2.3 North America Hospitality Guest Messaging Platforms Market Share by Type (2018-2029)
6.3 North America Hospitality Guest Messaging Platforms Market Size by Application
6.3.1 North America Hospitality Guest Messaging Platforms Market Size by Application (2018-2023)
6.3.2 North America Hospitality Guest Messaging Platforms Market Size by Application (2024-2029)
6.3.3 North America Hospitality Guest Messaging Platforms Market Share by Application (2018-2029)
6.4 North America Hospitality Guest Messaging Platforms Market Size by Country
6.4.1 North America Hospitality Guest Messaging Platforms Market Size by Country: 2018 VS 2022 VS 2029
6.4.2 North America Hospitality Guest Messaging Platforms Market Size by Country (2018-2023)
6.4.3 North America Hospitality Guest Messaging Platforms Market Size by Country (2024-2029)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe Hospitality Guest Messaging Platforms Market Size (2018-2029)
7.2 Europe Hospitality Guest Messaging Platforms Market Size by Type
7.2.1 Europe Hospitality Guest Messaging Platforms Market Size by Type (2018-2023)
7.2.2 Europe Hospitality Guest Messaging Platforms Market Size by Type (2024-2029)
7.2.3 Europe Hospitality Guest Messaging Platforms Market Share by Type (2018-2029)
7.3 Europe Hospitality Guest Messaging Platforms Market Size by Application
7.3.1 Europe Hospitality Guest Messaging Platforms Market Size by Application (2018-2023)
7.3.2 Europe Hospitality Guest Messaging Platforms Market Size by Application (2024-2029)
7.3.3 Europe Hospitality Guest Messaging Platforms Market Share by Application (2018-2029)
7.4 Europe Hospitality Guest Messaging Platforms Market Size by Country
7.4.1 Europe Hospitality Guest Messaging Platforms Market Size by Country: 2018 VS 2022 VS 2029
7.4.2 Europe Hospitality Guest Messaging Platforms Market Size by Country (2018-2023)
7.4.3 Europe Hospitality Guest Messaging Platforms Market Size by Country (2024-2029)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Hospitality Guest Messaging Platforms Market Size (2018-2029)
8.2 China Hospitality Guest Messaging Platforms Market Size by Type
8.2.1 China Hospitality Guest Messaging Platforms Market Size by Type (2018-2023)
8.2.2 China Hospitality Guest Messaging Platforms Market Size by Type (2024-2029)
8.2.3 China Hospitality Guest Messaging Platforms Market Share by Type (2018-2029)
8.3 China Hospitality Guest Messaging Platforms Market Size by Application
8.3.1 China Hospitality Guest Messaging Platforms Market Size by Application (2018-2023)
8.3.2 China Hospitality Guest Messaging Platforms Market Size by Application (2024-2029)
8.3.3 China Hospitality Guest Messaging Platforms Market Share by Application (2018-2029)
9 Asia (excluding China)
9.1 Asia Hospitality Guest Messaging Platforms Market Size (2018-2029)
9.2 Asia Hospitality Guest Messaging Platforms Market Size by Type
9.2.1 Asia Hospitality Guest Messaging Platforms Market Size by Type (2018-2023)
9.2.2 Asia Hospitality Guest Messaging Platforms Market Size by Type (2024-2029)
9.2.3 Asia Hospitality Guest Messaging Platforms Market Share by Type (2018-2029)
9.3 Asia Hospitality Guest Messaging Platforms Market Size by Application
9.3.1 Asia Hospitality Guest Messaging Platforms Market Size by Application (2018-2023)
9.3.2 Asia Hospitality Guest Messaging Platforms Market Size by Application (2024-2029)
9.3.3 Asia Hospitality Guest Messaging Platforms Market Share by Application (2018-2029)
9.4 Asia Hospitality Guest Messaging Platforms Market Size by Region
9.4.1 Asia Hospitality Guest Messaging Platforms Market Size by Region: 2018 VS 2022 VS 2029
9.4.2 Asia Hospitality Guest Messaging Platforms Market Size by Region (2018-2023)
9.4.3 Asia Hospitality Guest Messaging Platforms Market Size by Region (2024-2029)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Size (2018-2029)
10.2 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Size by Type
10.2.1 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Size by Type (2018-2023)
10.2.2 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Size by Type (2024-2029)
10.2.3 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Share by Type (2018-2029)
10.3 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Size by Application
10.3.1 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Size by Application (2018-2023)
10.3.2 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Size by Application (2024-2029)
10.3.3 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Share by Application (2018-2029)
10.4 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Size by Country
10.4.1 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Size by Country: 2018 VS 2022 VS 2029
10.4.2 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Size by Country (2018-2023)
10.4.3 Middle East, Africa, and Latin America Hospitality Guest Messaging Platforms Market Size by Country (2024-2029)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 HelloShift
11.1.1 HelloShift Company Details
11.1.2 HelloShift Business Overview
11.1.3 HelloShift Hospitality Guest Messaging Platforms Introduction
11.1.4 HelloShift Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.1.5 HelloShift Recent Developments
11.2 LiveRate
11.2.1 LiveRate Company Details
11.2.2 LiveRate Business Overview
11.2.3 LiveRate Hospitality Guest Messaging Platforms Introduction
11.2.4 LiveRate Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.2.5 LiveRate Recent Developments
11.3 TrustYou
11.3.1 TrustYou Company Details
11.3.2 TrustYou Business Overview
11.3.3 TrustYou Hospitality Guest Messaging Platforms Introduction
11.3.4 TrustYou Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.3.5 TrustYou Recent Developments
11.4 ReviewPro
11.4.1 ReviewPro Company Details
11.4.2 ReviewPro Business Overview
11.4.3 ReviewPro Hospitality Guest Messaging Platforms Introduction
11.4.4 ReviewPro Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.4.5 ReviewPro Recent Developments
11.5 Whistle Messaging
11.5.1 Whistle Messaging Company Details
11.5.2 Whistle Messaging Business Overview
11.5.3 Whistle Messaging Hospitality Guest Messaging Platforms Introduction
11.5.4 Whistle Messaging Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.5.5 Whistle Messaging Recent Developments
11.6 Zingle
11.6.1 Zingle Company Details
11.6.2 Zingle Business Overview
11.6.3 Zingle Hospitality Guest Messaging Platforms Introduction
11.6.4 Zingle Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.6.5 Zingle Recent Developments
11.7 ALICE
11.7.1 ALICE Company Details
11.7.2 ALICE Business Overview
11.7.3 ALICE Hospitality Guest Messaging Platforms Introduction
11.7.4 ALICE Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.7.5 ALICE Recent Developments
11.8 Kipsu
11.8.1 Kipsu Company Details
11.8.2 Kipsu Business Overview
11.8.3 Kipsu Hospitality Guest Messaging Platforms Introduction
11.8.4 Kipsu Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.8.5 Kipsu Recent Developments
11.9 Quore
11.9.1 Quore Company Details
11.9.2 Quore Business Overview
11.9.3 Quore Hospitality Guest Messaging Platforms Introduction
11.9.4 Quore Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.9.5 Quore Recent Developments
11.10 Quicktext
11.10.1 Quicktext Company Details
11.10.2 Quicktext Business Overview
11.10.3 Quicktext Hospitality Guest Messaging Platforms Introduction
11.10.4 Quicktext Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.10.5 Quicktext Recent Developments
11.11 Go Moment
11.11.1 Go Moment Company Details
11.11.2 Go Moment Business Overview
11.11.3 Go Moment Hospitality Guest Messaging Platforms Introduction
11.11.4 Go Moment Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.11.5 Go Moment Recent Developments
11.12 Bookboost
11.12.1 Bookboost Company Details
11.12.2 Bookboost Business Overview
11.12.3 Bookboost Hospitality Guest Messaging Platforms Introduction
11.12.4 Bookboost Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.12.5 Bookboost Recent Developments
11.13 Zuzapp
11.13.1 Zuzapp Company Details
11.13.2 Zuzapp Business Overview
11.13.3 Zuzapp Hospitality Guest Messaging Platforms Introduction
11.13.4 Zuzapp Revenue in Hospitality Guest Messaging Platforms Business (2018-2023)
11.13.5 Zuzapp Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
HelloShift
LiveRate
TrustYou
ReviewPro
Whistle Messaging
Zingle
ALICE
Kipsu
Quore
Quicktext
Go Moment
Bookboost
Zuzapp
听
听
*If Applicable.
