

Hosted PBX is a cloud-based telephone switching system hosted on your trusted VOIP service provider’s server. Unlike an on-premise PBX that requires your company to be responsible for maintenance or upkeep costs.
The global Hosted Private Branch Exchange (PBX) market was valued at US$ 6140 million in 2023 and is anticipated to reach US$ 14220 million by 2030, witnessing a CAGR of 12.5% during the forecast period 2024-2030.
Since a hosted PBX (Private Branch Exchange) is cloud-based, it is also known as a cloud PBX. Here, the phone lines and calls happen entirely over the internet, cutting down on hardware and labor costs. Plus, it allows your employees to work remotely and use their business phone numbers from anywhere rather than being tied to a landline in the office.
This report aims to provide a comprehensive presentation of the global market for Hosted Private Branch Exchange (PBX), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Hosted Private Branch Exchange (PBX).
Report Scope
The Hosted Private Branch Exchange (PBX) market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Hosted Private Branch Exchange (PBX) market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Hosted Private Branch Exchange (PBX) companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
3CX
Cisco Systems
Avaya
CenturyLink
Siemens
NEC
Segment by Type
Virtual Development and Setup
Network Traffic Management
Virtual Assistance and Support
Configuration and Change Management
Others
Segment by Application
IT
BFSI
Education
Healthcare
Retail
Others
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Hosted Private Branch Exchange (PBX) companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Hosted Private Branch Exchange (PBX) Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Virtual Development and Setup
1.2.3 Network Traffic Management
1.2.4 Virtual Assistance and Support
1.2.5 Configuration and Change Management
1.2.6 Others
1.3 Market by Application
1.3.1 Global Hosted Private Branch Exchange (PBX) Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 IT
1.3.3 BFSI
1.3.4 Education
1.3.5 Healthcare
1.3.6 Retail
1.3.7 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Hosted Private Branch Exchange (PBX) Market Perspective (2019-2030)
2.2 Hosted Private Branch Exchange (PBX) Growth Trends by Region
2.2.1 Global Hosted Private Branch Exchange (PBX) Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Hosted Private Branch Exchange (PBX) Historic Market Size by Region (2019-2024)
2.2.3 Hosted Private Branch Exchange (PBX) Forecasted Market Size by Region (2025-2030)
2.3 Hosted Private Branch Exchange (PBX) Market Dynamics
2.3.1 Hosted Private Branch Exchange (PBX) Industry Trends
2.3.2 Hosted Private Branch Exchange (PBX) Market Drivers
2.3.3 Hosted Private Branch Exchange (PBX) Market Challenges
2.3.4 Hosted Private Branch Exchange (PBX) Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Hosted Private Branch Exchange (PBX) Players by Revenue
3.1.1 Global Top Hosted Private Branch Exchange (PBX) Players by Revenue (2019-2024)
3.1.2 Global Hosted Private Branch Exchange (PBX) Revenue Market Share by Players (2019-2024)
3.2 Global Hosted Private Branch Exchange (PBX) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Hosted Private Branch Exchange (PBX) Revenue
3.4 Global Hosted Private Branch Exchange (PBX) Market Concentration Ratio
3.4.1 Global Hosted Private Branch Exchange (PBX) Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Hosted Private Branch Exchange (PBX) Revenue in 2023
3.5 Hosted Private Branch Exchange (PBX) Key Players Head office and Area Served
3.6 Key Players Hosted Private Branch Exchange (PBX) Product Solution and Service
3.7 Date of Enter into Hosted Private Branch Exchange (PBX) Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Hosted Private Branch Exchange (PBX) Breakdown Data by Type
4.1 Global Hosted Private Branch Exchange (PBX) Historic Market Size by Type (2019-2024)
4.2 Global Hosted Private Branch Exchange (PBX) Forecasted Market Size by Type (2025-2030)
5 Hosted Private Branch Exchange (PBX) Breakdown Data by Application
5.1 Global Hosted Private Branch Exchange (PBX) Historic Market Size by Application (2019-2024)
5.2 Global Hosted Private Branch Exchange (PBX) Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Hosted Private Branch Exchange (PBX) Market Size (2019-2030)
6.2 North America Hosted Private Branch Exchange (PBX) Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Hosted Private Branch Exchange (PBX) Market Size by Country (2019-2024)
6.4 North America Hosted Private Branch Exchange (PBX) Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Hosted Private Branch Exchange (PBX) Market Size (2019-2030)
7.2 Europe Hosted Private Branch Exchange (PBX) Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Hosted Private Branch Exchange (PBX) Market Size by Country (2019-2024)
7.4 Europe Hosted Private Branch Exchange (PBX) Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Hosted Private Branch Exchange (PBX) Market Size (2019-2030)
8.2 Asia-Pacific Hosted Private Branch Exchange (PBX) Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Hosted Private Branch Exchange (PBX) Market Size by Region (2019-2024)
8.4 Asia-Pacific Hosted Private Branch Exchange (PBX) Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Hosted Private Branch Exchange (PBX) Market Size (2019-2030)
9.2 Latin America Hosted Private Branch Exchange (PBX) Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Hosted Private Branch Exchange (PBX) Market Size by Country (2019-2024)
9.4 Latin America Hosted Private Branch Exchange (PBX) Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Hosted Private Branch Exchange (PBX) Market Size (2019-2030)
10.2 Middle East & Africa Hosted Private Branch Exchange (PBX) Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Hosted Private Branch Exchange (PBX) Market Size by Country (2019-2024)
10.4 Middle East & Africa Hosted Private Branch Exchange (PBX) Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 3CX
11.1.1 3CX Company Detail
11.1.2 3CX Business Overview
11.1.3 3CX Hosted Private Branch Exchange (PBX) Introduction
11.1.4 3CX Revenue in Hosted Private Branch Exchange (PBX) Business (2019-2024)
11.1.5 3CX Recent Development
11.2 Cisco Systems
11.2.1 Cisco Systems Company Detail
11.2.2 Cisco Systems Business Overview
11.2.3 Cisco Systems Hosted Private Branch Exchange (PBX) Introduction
11.2.4 Cisco Systems Revenue in Hosted Private Branch Exchange (PBX) Business (2019-2024)
11.2.5 Cisco Systems Recent Development
11.3 Avaya
11.3.1 Avaya Company Detail
11.3.2 Avaya Business Overview
11.3.3 Avaya Hosted Private Branch Exchange (PBX) Introduction
11.3.4 Avaya Revenue in Hosted Private Branch Exchange (PBX) Business (2019-2024)
11.3.5 Avaya Recent Development
11.4 CenturyLink
11.4.1 CenturyLink Company Detail
11.4.2 CenturyLink Business Overview
11.4.3 CenturyLink Hosted Private Branch Exchange (PBX) Introduction
11.4.4 CenturyLink Revenue in Hosted Private Branch Exchange (PBX) Business (2019-2024)
11.4.5 CenturyLink Recent Development
11.5 Siemens
11.5.1 Siemens Company Detail
11.5.2 Siemens Business Overview
11.5.3 Siemens Hosted Private Branch Exchange (PBX) Introduction
11.5.4 Siemens Revenue in Hosted Private Branch Exchange (PBX) Business (2019-2024)
11.5.5 Siemens Recent Development
11.6 NEC
11.6.1 NEC Company Detail
11.6.2 NEC Business Overview
11.6.3 NEC Hosted Private Branch Exchange (PBX) Introduction
11.6.4 NEC Revenue in Hosted Private Branch Exchange (PBX) Business (2019-2024)
11.6.5 NEC Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
3CX
Cisco Systems
Avaya
CenturyLink
Siemens
NEC
Ìý
Ìý
*If Applicable.