

IP telephony is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).
Market Analysis and Insights: Global Internet Protocol (IP) Telephony Market
The global Internet Protocol (IP) Telephony market is projected to grow from US$ 2859.6 million in 2023 to US$ 3434.5 million by 2029, at a Compound Annual Growth Rate (CAGR) of 3.1% during the forecast period.
The key players of global IP Telephony market includes Cisco, Avaya, Mitel, Polycom, Alcatel-Lucent and so on. In 2019, the top 5 companies accounted for a total market share of about 50%, among which Cisco is in the dominating position, with occupying nearly 13% of global market.
Report Includes
This report presents an overview of global market for Internet Protocol (IP) Telephony market size. Analyses of the global market trends, with historic market revenue data for 2018 - 2022, estimates for 2023, and projections of CAGR through 2029.
This report researches the key producers of Internet Protocol (IP) Telephony, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Internet Protocol (IP) Telephony, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Internet Protocol (IP) Telephony revenue, market share and industry ranking of main companies, data from 2018 to 2023. Identification of the major stakeholders in the global Internet Protocol (IP) Telephony market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by type and by application, revenue, and growth rate, from 2018 to 2029. Evaluation and forecast the market size for Internet Protocol (IP) Telephony revenue, projected growth trends, production technology, application and end-user industry.
Descriptive company profiles of the major global players, including Gigaset Communications, Cisco Systems, LG Electronics., Polycom, Ascom Holding AG, Yealink Inc., Avaya Inc., Mitel Networks Corporation and Panasonic Corporation, etc.
By Company
Gigaset Communications
Cisco Systems
LG Electronics.
Polycom
Ascom Holding AG
Yealink Inc.
Avaya Inc.
Mitel Networks Corporation
Panasonic Corporation
NEC Corporation and Grandstream Networks
Segment by Type
Softphones
Hardware Based
Services
Segment by Application
BFSI
Retail
Healthcare
Organizations
Government
Other
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East, Africa, and Latin America
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc.), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Internet Protocol (IP) Telephony in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Internet Protocol (IP) Telephony companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America by type, by application and by country, revenue for each segment.
Chapter 7: Europe by type, by application and by country, revenue for each segment.
Chapter 8: China by type and by application revenue for each segment.
Chapter 9: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by type, by application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Internet Protocol (IP) Telephony revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions
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1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Internet Protocol (IP) Telephony Market Size Growth Rate by Type, 2018 VS 2022 VS 2029
1.2.2 Softphones
1.2.3 Hardware Based
1.2.4 Services
1.3 Market by Application
1.3.1 Global Internet Protocol (IP) Telephony Market Size Growth Rate by Application, 2018 VS 2022 VS 2029
1.3.2 BFSI
1.3.3 Retail
1.3.4 Healthcare
1.3.5 Organizations
1.3.6 Government
1.3.7 Other
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Internet Protocol (IP) Telephony Market Perspective (2018-2029)
2.2 Global Internet Protocol (IP) Telephony Growth Trends by Region
2.2.1 Internet Protocol (IP) Telephony Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Internet Protocol (IP) Telephony Historic Market Size by Region (2018-2023)
2.2.3 Internet Protocol (IP) Telephony Forecasted Market Size by Region (2024-2029)
2.3 Internet Protocol (IP) Telephony Market Dynamics
2.3.1 Internet Protocol (IP) Telephony Industry Trends
2.3.2 Internet Protocol (IP) Telephony Market Drivers
2.3.3 Internet Protocol (IP) Telephony Market Challenges
2.3.4 Internet Protocol (IP) Telephony Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Internet Protocol (IP) Telephony by Players
3.1.1 Global Internet Protocol (IP) Telephony Revenue by Players (2018-2023)
3.1.2 Global Internet Protocol (IP) Telephony Revenue Market Share by Players (2018-2023)
3.2 Global Internet Protocol (IP) Telephony Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Internet Protocol (IP) Telephony, Ranking by Revenue, 2021 VS 2022 VS 2023
3.4 Global Internet Protocol (IP) Telephony Market Concentration Ratio
3.4.1 Global Internet Protocol (IP) Telephony Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Internet Protocol (IP) Telephony Revenue in 2022
3.5 Global Key Players of Internet Protocol (IP) Telephony Head office and Area Served
3.6 Global Key Players of Internet Protocol (IP) Telephony, Product and Application
3.7 Global Key Players of Internet Protocol (IP) Telephony, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Internet Protocol (IP) Telephony Breakdown Data by Type
4.1 Global Internet Protocol (IP) Telephony Historic Market Size by Type (2018-2023)
4.2 Global Internet Protocol (IP) Telephony Forecasted Market Size by Type (2024-2029)
5 Internet Protocol (IP) Telephony Breakdown Data by Application
5.1 Global Internet Protocol (IP) Telephony Historic Market Size by Application (2018-2023)
5.2 Global Internet Protocol (IP) Telephony Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Internet Protocol (IP) Telephony Market Size (2018-2029)
6.2 North America Internet Protocol (IP) Telephony Market Size by Type
6.2.1 North America Internet Protocol (IP) Telephony Market Size by Type (2018-2023)
6.2.2 North America Internet Protocol (IP) Telephony Market Size by Type (2024-2029)
6.2.3 North America Internet Protocol (IP) Telephony Market Share by Type (2018-2029)
6.3 North America Internet Protocol (IP) Telephony Market Size by Application
6.3.1 North America Internet Protocol (IP) Telephony Market Size by Application (2018-2023)
6.3.2 North America Internet Protocol (IP) Telephony Market Size by Application (2024-2029)
6.3.3 North America Internet Protocol (IP) Telephony Market Share by Application (2018-2029)
6.4 North America Internet Protocol (IP) Telephony Market Size by Country
6.4.1 North America Internet Protocol (IP) Telephony Market Size by Country: 2018 VS 2022 VS 2029
6.4.2 North America Internet Protocol (IP) Telephony Market Size by Country (2018-2023)
6.4.3 North America Internet Protocol (IP) Telephony Market Size by Country (2024-2029)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe Internet Protocol (IP) Telephony Market Size (2018-2029)
7.2 Europe Internet Protocol (IP) Telephony Market Size by Type
7.2.1 Europe Internet Protocol (IP) Telephony Market Size by Type (2018-2023)
7.2.2 Europe Internet Protocol (IP) Telephony Market Size by Type (2024-2029)
7.2.3 Europe Internet Protocol (IP) Telephony Market Share by Type (2018-2029)
7.3 Europe Internet Protocol (IP) Telephony Market Size by Application
7.3.1 Europe Internet Protocol (IP) Telephony Market Size by Application (2018-2023)
7.3.2 Europe Internet Protocol (IP) Telephony Market Size by Application (2024-2029)
7.3.3 Europe Internet Protocol (IP) Telephony Market Share by Application (2018-2029)
7.4 Europe Internet Protocol (IP) Telephony Market Size by Country
7.4.1 Europe Internet Protocol (IP) Telephony Market Size by Country: 2018 VS 2022 VS 2029
7.4.2 Europe Internet Protocol (IP) Telephony Market Size by Country (2018-2023)
7.4.3 Europe Internet Protocol (IP) Telephony Market Size by Country (2024-2029)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Internet Protocol (IP) Telephony Market Size (2018-2029)
8.2 China Internet Protocol (IP) Telephony Market Size by Type
8.2.1 China Internet Protocol (IP) Telephony Market Size by Type (2018-2023)
8.2.2 China Internet Protocol (IP) Telephony Market Size by Type (2024-2029)
8.2.3 China Internet Protocol (IP) Telephony Market Share by Type (2018-2029)
8.3 China Internet Protocol (IP) Telephony Market Size by Application
8.3.1 China Internet Protocol (IP) Telephony Market Size by Application (2018-2023)
8.3.2 China Internet Protocol (IP) Telephony Market Size by Application (2024-2029)
8.3.3 China Internet Protocol (IP) Telephony Market Share by Application (2018-2029)
9 Asia (excluding China)
9.1 Asia Internet Protocol (IP) Telephony Market Size (2018-2029)
9.2 Asia Internet Protocol (IP) Telephony Market Size by Type
9.2.1 Asia Internet Protocol (IP) Telephony Market Size by Type (2018-2023)
9.2.2 Asia Internet Protocol (IP) Telephony Market Size by Type (2024-2029)
9.2.3 Asia Internet Protocol (IP) Telephony Market Share by Type (2018-2029)
9.3 Asia Internet Protocol (IP) Telephony Market Size by Application
9.3.1 Asia Internet Protocol (IP) Telephony Market Size by Application (2018-2023)
9.3.2 Asia Internet Protocol (IP) Telephony Market Size by Application (2024-2029)
9.3.3 Asia Internet Protocol (IP) Telephony Market Share by Application (2018-2029)
9.4 Asia Internet Protocol (IP) Telephony Market Size by Region
9.4.1 Asia Internet Protocol (IP) Telephony Market Size by Region: 2018 VS 2022 VS 2029
9.4.2 Asia Internet Protocol (IP) Telephony Market Size by Region (2018-2023)
9.4.3 Asia Internet Protocol (IP) Telephony Market Size by Region (2024-2029)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Size (2018-2029)
10.2 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Size by Type
10.2.1 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Size by Type (2018-2023)
10.2.2 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Size by Type (2024-2029)
10.2.3 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Share by Type (2018-2029)
10.3 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Size by Application
10.3.1 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Size by Application (2018-2023)
10.3.2 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Size by Application (2024-2029)
10.3.3 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Share by Application (2018-2029)
10.4 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Size by Country
10.4.1 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Size by Country: 2018 VS 2022 VS 2029
10.4.2 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Size by Country (2018-2023)
10.4.3 Middle East, Africa, and Latin America Internet Protocol (IP) Telephony Market Size by Country (2024-2029)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Gigaset Communications
11.1.1 Gigaset Communications Company Details
11.1.2 Gigaset Communications Business Overview
11.1.3 Gigaset Communications Internet Protocol (IP) Telephony Introduction
11.1.4 Gigaset Communications Revenue in Internet Protocol (IP) Telephony Business (2018-2023)
11.1.5 Gigaset Communications Recent Developments
11.2 Cisco Systems
11.2.1 Cisco Systems Company Details
11.2.2 Cisco Systems Business Overview
11.2.3 Cisco Systems Internet Protocol (IP) Telephony Introduction
11.2.4 Cisco Systems Revenue in Internet Protocol (IP) Telephony Business (2018-2023)
11.2.5 Cisco Systems Recent Developments
11.3 LG Electronics.
11.3.1 LG Electronics. Company Details
11.3.2 LG Electronics. Business Overview
11.3.3 LG Electronics. Internet Protocol (IP) Telephony Introduction
11.3.4 LG Electronics. Revenue in Internet Protocol (IP) Telephony Business (2018-2023)
11.3.5 LG Electronics. Recent Developments
11.4 Polycom
11.4.1 Polycom Company Details
11.4.2 Polycom Business Overview
11.4.3 Polycom Internet Protocol (IP) Telephony Introduction
11.4.4 Polycom Revenue in Internet Protocol (IP) Telephony Business (2018-2023)
11.4.5 Polycom Recent Developments
11.5 Ascom Holding AG
11.5.1 Ascom Holding AG Company Details
11.5.2 Ascom Holding AG Business Overview
11.5.3 Ascom Holding AG Internet Protocol (IP) Telephony Introduction
11.5.4 Ascom Holding AG Revenue in Internet Protocol (IP) Telephony Business (2018-2023)
11.5.5 Ascom Holding AG Recent Developments
11.6 Yealink Inc.
11.6.1 Yealink Inc. Company Details
11.6.2 Yealink Inc. Business Overview
11.6.3 Yealink Inc. Internet Protocol (IP) Telephony Introduction
11.6.4 Yealink Inc. Revenue in Internet Protocol (IP) Telephony Business (2018-2023)
11.6.5 Yealink Inc. Recent Developments
11.7 Avaya Inc.
11.7.1 Avaya Inc. Company Details
11.7.2 Avaya Inc. Business Overview
11.7.3 Avaya Inc. Internet Protocol (IP) Telephony Introduction
11.7.4 Avaya Inc. Revenue in Internet Protocol (IP) Telephony Business (2018-2023)
11.7.5 Avaya Inc. Recent Developments
11.8 Mitel Networks Corporation
11.8.1 Mitel Networks Corporation Company Details
11.8.2 Mitel Networks Corporation Business Overview
11.8.3 Mitel Networks Corporation Internet Protocol (IP) Telephony Introduction
11.8.4 Mitel Networks Corporation Revenue in Internet Protocol (IP) Telephony Business (2018-2023)
11.8.5 Mitel Networks Corporation Recent Developments
11.9 Panasonic Corporation
11.9.1 Panasonic Corporation Company Details
11.9.2 Panasonic Corporation Business Overview
11.9.3 Panasonic Corporation Internet Protocol (IP) Telephony Introduction
11.9.4 Panasonic Corporation Revenue in Internet Protocol (IP) Telephony Business (2018-2023)
11.9.5 Panasonic Corporation Recent Developments
11.10 NEC Corporation and Grandstream Networks
11.10.1 NEC Corporation and Grandstream Networks Company Details
11.10.2 NEC Corporation and Grandstream Networks Business Overview
11.10.3 NEC Corporation and Grandstream Networks Internet Protocol (IP) Telephony Introduction
11.10.4 NEC Corporation and Grandstream Networks Revenue in Internet Protocol (IP) Telephony Business (2018-2023)
11.10.5 NEC Corporation and Grandstream Networks Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Gigaset Communications
Cisco Systems
LG Electronics.
Polycom
Ascom Holding AG
Yealink Inc.
Avaya Inc.
Mitel Networks Corporation
Panasonic Corporation
NEC Corporation and Grandstream Networks
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*If Applicable.