

The global market for Internet Protocol (IP) Telephony was valued at US$ 2860 million in the year 2024 and is projected to reach a revised size of US$ 3531 million by 2031, growing at a CAGR of 3.1% during the forecast period.
IP telephony is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).
The Global Mobile Economy Development Report 2023 released by GSMA Intelligence pointed out that by the end of 2022, the number of global mobile users would exceed 5.4 billion. The mobile ecosystem supports 16 million jobs directly and 12 million jobs indirectly.
According to our Communications Research Centre, in 2022, the global communication equipment was valued at US$ 100 billion. The U.S. and China are powerhouses in the manufacture of communications equipment. According to data from the Ministry of Industry and Information Technology of China, the cumulative revenue of telecommunications services in 2022 was ¥1.58 trillion, an increase of 8% over the previous year. The total amount of telecommunications business calculated at the price of the previous year reached ¥1.75 trillion, a year-on-year increase of 21.3%. In the same year, the fixed Internet broadband access business revenue was ¥240.2 billion, an increase of 7.1% over the previous year, and its proportion in the telecommunications business revenue decreased from 15.3% in the previous year to 15.2%, driving the telecommunications business revenue to increase by 1.1 percentage points.
This report aims to provide a comprehensive presentation of the global market for Internet Protocol (IP) Telephony, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Internet Protocol (IP) Telephony.
The Internet Protocol (IP) Telephony market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Internet Protocol (IP) Telephony market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Internet Protocol (IP) Telephony companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Gigaset Communications
Cisco Systems
LG Electronics.
Polycom
Ascom Holding AG
Yealink Inc.
Avaya Inc.
Mitel Networks Corporation
Panasonic Corporation
NEC Corporation and Grandstream Networks
Segment by Type
Softphones
Hardware Based
Services
Segment by Application
BFSI
Retail
Healthcare
Organizations
Government
Other
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Internet Protocol (IP) Telephony company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
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1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Internet Protocol (IP) Telephony Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Softphones
1.2.3 Hardware Based
1.2.4 Services
1.3 Market by Application
1.3.1 Global Internet Protocol (IP) Telephony Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 BFSI
1.3.3 Retail
1.3.4 Healthcare
1.3.5 Organizations
1.3.6 Government
1.3.7 Other
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Internet Protocol (IP) Telephony Market Perspective (2020-2031)
2.2 Global Internet Protocol (IP) Telephony Growth Trends by Region
2.2.1 Global Internet Protocol (IP) Telephony Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Internet Protocol (IP) Telephony Historic Market Size by Region (2020-2025)
2.2.3 Internet Protocol (IP) Telephony Forecasted Market Size by Region (2026-2031)
2.3 Internet Protocol (IP) Telephony Market Dynamics
2.3.1 Internet Protocol (IP) Telephony Industry Trends
2.3.2 Internet Protocol (IP) Telephony Market Drivers
2.3.3 Internet Protocol (IP) Telephony Market Challenges
2.3.4 Internet Protocol (IP) Telephony Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Internet Protocol (IP) Telephony Players by Revenue
3.1.1 Global Top Internet Protocol (IP) Telephony Players by Revenue (2020-2025)
3.1.2 Global Internet Protocol (IP) Telephony Revenue Market Share by Players (2020-2025)
3.2 Global Internet Protocol (IP) Telephony Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Internet Protocol (IP) Telephony Revenue
3.4 Global Internet Protocol (IP) Telephony Market Concentration Ratio
3.4.1 Global Internet Protocol (IP) Telephony Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Internet Protocol (IP) Telephony Revenue in 2024
3.5 Global Key Players of Internet Protocol (IP) Telephony Head office and Area Served
3.6 Global Key Players of Internet Protocol (IP) Telephony, Product and Application
3.7 Global Key Players of Internet Protocol (IP) Telephony, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Internet Protocol (IP) Telephony Breakdown Data by Type
4.1 Global Internet Protocol (IP) Telephony Historic Market Size by Type (2020-2025)
4.2 Global Internet Protocol (IP) Telephony Forecasted Market Size by Type (2026-2031)
5 Internet Protocol (IP) Telephony Breakdown Data by Application
5.1 Global Internet Protocol (IP) Telephony Historic Market Size by Application (2020-2025)
5.2 Global Internet Protocol (IP) Telephony Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Internet Protocol (IP) Telephony Market Size (2020-2031)
6.2 North America Internet Protocol (IP) Telephony Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Internet Protocol (IP) Telephony Market Size by Country (2020-2025)
6.4 North America Internet Protocol (IP) Telephony Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Internet Protocol (IP) Telephony Market Size (2020-2031)
7.2 Europe Internet Protocol (IP) Telephony Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Internet Protocol (IP) Telephony Market Size by Country (2020-2025)
7.4 Europe Internet Protocol (IP) Telephony Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Internet Protocol (IP) Telephony Market Size (2020-2031)
8.2 Asia-Pacific Internet Protocol (IP) Telephony Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Internet Protocol (IP) Telephony Market Size by Region (2020-2025)
8.4 Asia-Pacific Internet Protocol (IP) Telephony Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Internet Protocol (IP) Telephony Market Size (2020-2031)
9.2 Latin America Internet Protocol (IP) Telephony Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Internet Protocol (IP) Telephony Market Size by Country (2020-2025)
9.4 Latin America Internet Protocol (IP) Telephony Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Internet Protocol (IP) Telephony Market Size (2020-2031)
10.2 Middle East & Africa Internet Protocol (IP) Telephony Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Internet Protocol (IP) Telephony Market Size by Country (2020-2025)
10.4 Middle East & Africa Internet Protocol (IP) Telephony Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Gigaset Communications
11.1.1 Gigaset Communications Company Details
11.1.2 Gigaset Communications Business Overview
11.1.3 Gigaset Communications Internet Protocol (IP) Telephony Introduction
11.1.4 Gigaset Communications Revenue in Internet Protocol (IP) Telephony Business (2020-2025)
11.1.5 Gigaset Communications Recent Development
11.2 Cisco Systems
11.2.1 Cisco Systems Company Details
11.2.2 Cisco Systems Business Overview
11.2.3 Cisco Systems Internet Protocol (IP) Telephony Introduction
11.2.4 Cisco Systems Revenue in Internet Protocol (IP) Telephony Business (2020-2025)
11.2.5 Cisco Systems Recent Development
11.3 LG Electronics.
11.3.1 LG Electronics. Company Details
11.3.2 LG Electronics. Business Overview
11.3.3 LG Electronics. Internet Protocol (IP) Telephony Introduction
11.3.4 LG Electronics. Revenue in Internet Protocol (IP) Telephony Business (2020-2025)
11.3.5 LG Electronics. Recent Development
11.4 Polycom
11.4.1 Polycom Company Details
11.4.2 Polycom Business Overview
11.4.3 Polycom Internet Protocol (IP) Telephony Introduction
11.4.4 Polycom Revenue in Internet Protocol (IP) Telephony Business (2020-2025)
11.4.5 Polycom Recent Development
11.5 Ascom Holding AG
11.5.1 Ascom Holding AG Company Details
11.5.2 Ascom Holding AG Business Overview
11.5.3 Ascom Holding AG Internet Protocol (IP) Telephony Introduction
11.5.4 Ascom Holding AG Revenue in Internet Protocol (IP) Telephony Business (2020-2025)
11.5.5 Ascom Holding AG Recent Development
11.6 Yealink Inc.
11.6.1 Yealink Inc. Company Details
11.6.2 Yealink Inc. Business Overview
11.6.3 Yealink Inc. Internet Protocol (IP) Telephony Introduction
11.6.4 Yealink Inc. Revenue in Internet Protocol (IP) Telephony Business (2020-2025)
11.6.5 Yealink Inc. Recent Development
11.7 Avaya Inc.
11.7.1 Avaya Inc. Company Details
11.7.2 Avaya Inc. Business Overview
11.7.3 Avaya Inc. Internet Protocol (IP) Telephony Introduction
11.7.4 Avaya Inc. Revenue in Internet Protocol (IP) Telephony Business (2020-2025)
11.7.5 Avaya Inc. Recent Development
11.8 Mitel Networks Corporation
11.8.1 Mitel Networks Corporation Company Details
11.8.2 Mitel Networks Corporation Business Overview
11.8.3 Mitel Networks Corporation Internet Protocol (IP) Telephony Introduction
11.8.4 Mitel Networks Corporation Revenue in Internet Protocol (IP) Telephony Business (2020-2025)
11.8.5 Mitel Networks Corporation Recent Development
11.9 Panasonic Corporation
11.9.1 Panasonic Corporation Company Details
11.9.2 Panasonic Corporation Business Overview
11.9.3 Panasonic Corporation Internet Protocol (IP) Telephony Introduction
11.9.4 Panasonic Corporation Revenue in Internet Protocol (IP) Telephony Business (2020-2025)
11.9.5 Panasonic Corporation Recent Development
11.10 NEC Corporation and Grandstream Networks
11.10.1 NEC Corporation and Grandstream Networks Company Details
11.10.2 NEC Corporation and Grandstream Networks Business Overview
11.10.3 NEC Corporation and Grandstream Networks Internet Protocol (IP) Telephony Introduction
11.10.4 NEC Corporation and Grandstream Networks Revenue in Internet Protocol (IP) Telephony Business (2020-2025)
11.10.5 NEC Corporation and Grandstream Networks Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
Gigaset Communications
Cisco Systems
LG Electronics.
Polycom
Ascom Holding AG
Yealink Inc.
Avaya Inc.
Mitel Networks Corporation
Panasonic Corporation
NEC Corporation and Grandstream Networks
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*If Applicable.