Global IT Service Management Solution Market Research Report 2025

Publication ID:

PB503255803

Publication Date:

March 7, 2025

Pages:

Publisher:

MRRPB5

Countries:

Global [1]

USD 2,900.00

IT Services [2]

Computing & Electronics [3]

Description:

The global market for IT Service Management Solution was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.
IT Service Management (ITSM) solution refers to a set of practices, tools, and processes designed to effectively manage and deliver IT services within an organization. The goal of ITSM is to ensure that IT services are aligned with the needs of the business, delivered efficiently, and meet the agreed-upon service levels. An ITSM solution encompasses various aspects of IT service delivery, including incident management, problem management, change management, configuration management, service catalog management, and more.
Cloud-based ITSM solutions are gaining popularity due to their flexibility, scalability, and ease of implementation. Organizations are moving towards cloud-based solutions to reduce infrastructure costs and improve accessibility.
This report aims to provide a comprehensive presentation of the global market for IT Service Management Solution, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding IT Service Management Solution.
The IT Service Management Solution market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global IT Service Management Solution market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the IT Service Management Solution companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
IBM
Absolute Software
Microsoft
Axios Systems
Cherwell Software
Citrix Systems
Compuware
EMC
IVANTI
Service Now
BMC Software
HP
Segment by Type
Configuration Management
IT Asset Management
DBMS Management
Other
Segment by Application
IT and Telecommunication
Healthcare
Media and Entertainment
Retail
BFSI
Other
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of IT Service Management Solution company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global IT Service Management Solution Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Configuration Management
1.2.3 IT Asset Management
1.2.4 DBMS Management
1.2.5 Other
1.3 Market by Application
1.3.1 Global IT Service Management Solution Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 IT and Telecommunication
1.3.3 Healthcare
1.3.4 Media and Entertainment
1.3.5 Retail
1.3.6 BFSI
1.3.7 Other
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global IT Service Management Solution Market Perspective (2020-2031)
2.2 Global IT Service Management Solution Growth Trends by Region
2.2.1 Global IT Service Management Solution Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 IT Service Management Solution Historic Market Size by Region (2020-2025)
2.2.3 IT Service Management Solution Forecasted Market Size by Region (2026-2031)
2.3 IT Service Management Solution Market Dynamics
2.3.1 IT Service Management Solution Industry Trends
2.3.2 IT Service Management Solution Market Drivers
2.3.3 IT Service Management Solution Market Challenges
2.3.4 IT Service Management Solution Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top IT Service Management Solution Players by Revenue
3.1.1 Global Top IT Service Management Solution Players by Revenue (2020-2025)
3.1.2 Global IT Service Management Solution Revenue Market Share by Players (2020-2025)
3.2 Global IT Service Management Solution Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by IT Service Management Solution Revenue
3.4 Global IT Service Management Solution Market Concentration Ratio
3.4.1 Global IT Service Management Solution Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by IT Service Management Solution Revenue in 2024
3.5 Global Key Players of IT Service Management Solution Head office and Area Served
3.6 Global Key Players of IT Service Management Solution, Product and Application
3.7 Global Key Players of IT Service Management Solution, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 IT Service Management Solution Breakdown Data by Type
4.1 Global IT Service Management Solution Historic Market Size by Type (2020-2025)
4.2 Global IT Service Management Solution Forecasted Market Size by Type (2026-2031)
5 IT Service Management Solution Breakdown Data by Application
5.1 Global IT Service Management Solution Historic Market Size by Application (2020-2025)
5.2 Global IT Service Management Solution Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America IT Service Management Solution Market Size (2020-2031)
6.2 North America IT Service Management Solution Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America IT Service Management Solution Market Size by Country (2020-2025)
6.4 North America IT Service Management Solution Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe IT Service Management Solution Market Size (2020-2031)
7.2 Europe IT Service Management Solution Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe IT Service Management Solution Market Size by Country (2020-2025)
7.4 Europe IT Service Management Solution Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific IT Service Management Solution Market Size (2020-2031)
8.2 Asia-Pacific IT Service Management Solution Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific IT Service Management Solution Market Size by Region (2020-2025)
8.4 Asia-Pacific IT Service Management Solution Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America IT Service Management Solution Market Size (2020-2031)
9.2 Latin America IT Service Management Solution Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America IT Service Management Solution Market Size by Country (2020-2025)
9.4 Latin America IT Service Management Solution Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa IT Service Management Solution Market Size (2020-2031)
10.2 Middle East & Africa IT Service Management Solution Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa IT Service Management Solution Market Size by Country (2020-2025)
10.4 Middle East & Africa IT Service Management Solution Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 IBM
11.1.1 IBM Company Details
11.1.2 IBM Business Overview
11.1.3 IBM IT Service Management Solution Introduction
11.1.4 IBM Revenue in IT Service Management Solution Business (2020-2025)
11.1.5 IBM Recent Development
11.2 Absolute Software
11.2.1 Absolute Software Company Details
11.2.2 Absolute Software Business Overview
11.2.3 Absolute Software IT Service Management Solution Introduction
11.2.4 Absolute Software Revenue in IT Service Management Solution Business (2020-2025)
11.2.5 Absolute Software Recent Development
11.3 Microsoft
11.3.1 Microsoft Company Details
11.3.2 Microsoft Business Overview
11.3.3 Microsoft IT Service Management Solution Introduction
11.3.4 Microsoft Revenue in IT Service Management Solution Business (2020-2025)
11.3.5 Microsoft Recent Development
11.4 Axios Systems
11.4.1 Axios Systems Company Details
11.4.2 Axios Systems Business Overview
11.4.3 Axios Systems IT Service Management Solution Introduction
11.4.4 Axios Systems Revenue in IT Service Management Solution Business (2020-2025)
11.4.5 Axios Systems Recent Development
11.5 Cherwell Software
11.5.1 Cherwell Software Company Details
11.5.2 Cherwell Software Business Overview
11.5.3 Cherwell Software IT Service Management Solution Introduction
11.5.4 Cherwell Software Revenue in IT Service Management Solution Business (2020-2025)
11.5.5 Cherwell Software Recent Development
11.6 Citrix Systems
11.6.1 Citrix Systems Company Details
11.6.2 Citrix Systems Business Overview
11.6.3 Citrix Systems IT Service Management Solution Introduction
11.6.4 Citrix Systems Revenue in IT Service Management Solution Business (2020-2025)
11.6.5 Citrix Systems Recent Development
11.7 Compuware
11.7.1 Compuware Company Details
11.7.2 Compuware Business Overview
11.7.3 Compuware IT Service Management Solution Introduction
11.7.4 Compuware Revenue in IT Service Management Solution Business (2020-2025)
11.7.5 Compuware Recent Development
11.8 EMC
11.8.1 EMC Company Details
11.8.2 EMC Business Overview
11.8.3 EMC IT Service Management Solution Introduction
11.8.4 EMC Revenue in IT Service Management Solution Business (2020-2025)
11.8.5 EMC Recent Development
11.9 IVANTI
11.9.1 IVANTI Company Details
11.9.2 IVANTI Business Overview
11.9.3 IVANTI IT Service Management Solution Introduction
11.9.4 IVANTI Revenue in IT Service Management Solution Business (2020-2025)
11.9.5 IVANTI Recent Development
11.10 Service Now
11.10.1 Service Now Company Details
11.10.2 Service Now Business Overview
11.10.3 Service Now IT Service Management Solution Introduction
11.10.4 Service Now Revenue in IT Service Management Solution Business (2020-2025)
11.10.5 Service Now Recent Development
11.11 BMC Software
11.11.1 BMC Software Company Details
11.11.2 BMC Software Business Overview
11.11.3 BMC Software IT Service Management Solution Introduction
11.11.4 BMC Software Revenue in IT Service Management Solution Business (2020-2025)
11.11.5 BMC Software Recent Development
11.12 HP
11.12.1 HP Company Details
11.12.2 HP Business Overview
11.12.3 HP IT Service Management Solution Introduction
11.12.4 HP Revenue in IT Service Management Solution Business (2020-2025)
11.12.5 HP Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer

Companies Mentioned:

IBM
Absolute Software
Microsoft
Axios Systems
Cherwell Software
Citrix Systems
Compuware
EMC
IVANTI
Service Now
BMC Software
HP

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