91制片厂

Published on Market Research Reports庐 Inc. ()

Home > Global IVR System Market Insights, Forecast to 2029

Global IVR System Market Insights, Forecast to 2029

Publication ID: 
PB503232515
Publication Date: 
March 29, 2023
Pages: 
110
Publisher: 
MRRPB5
Countries: 
Global [1]
USD 4,900.00

Please choose the suitable license type from above. More details are given under tab "Report License Types" below.

IT Services [2]
Computing & Electronics [3]
Description: 

Interactive voice response (IVR) is an automotive telephony system that interacts with callers, collects data, and routes calls to appropriate recipient. It offers customer-self-service that helps reduce the dependence on live agents for resolving issues related to customer services. Aspect software, Inc, Avaya, Inc, and Cisco Systems, Inc, are some of the key players in the IVR system market.

Rise in demand of enhancing customer relationship management is expected to fuel the market during the forecast period. Further, growth in popularity of personalized IVR, rise in cloud-based IVR, and increase in adoption of IVR payment processing is also anticipated to boost the market growth. However, data security and privacy concern is expected to restrict the market growth. Moreover, increase in demand of IVR in emerging nations such as China, India, and Brazil is one of the major opportunity for the IVR system market.
Market Analysis and Insights: Global IVR System Market
The global IVR System market is projected to grow from US$ million in 2023 to US$ million by 2029, at a Compound Annual Growth Rate (CAGR) of % during the forecast period.
The US & Canada market for IVR System is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The China market for IVR System is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The Europe market for IVR System is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The global key companies of IVR System include Aspect software Inc, Avaya Inc, Cisco Systems Inc, Convergys Crop, Dialogic Corporation, Mitel Networks Corporation, Nuance Communications Inc, True Image Interactive Inc and Verizon Communication Inc, etc. in 2022, the global top five players had a share approximately % in terms of revenue.
Report Includes
This report presents an overview of global market for IVR System market size. Analyses of the global market trends, with historic market revenue data for 2018 - 2022, estimates for 2023, and projections of CAGR through 2029.
This report researches the key producers of IVR System, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for IVR System, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the IVR System revenue, market share and industry ranking of main companies, data from 2018 to 2023. Identification of the major stakeholders in the global IVR System market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by type and by application, revenue, and growth rate, from 2018 to 2029. Evaluation and forecast the market size for IVR System revenue, projected growth trends, production technology, application and end-user industry.
Descriptive company profiles of the major global players, including Aspect software Inc, Avaya Inc, Cisco Systems Inc, Convergys Crop, Dialogic Corporation, Mitel Networks Corporation, Nuance Communications Inc, True Image Interactive Inc and Verizon Communication Inc, etc.
By Company
Aspect software Inc
Avaya Inc
Cisco Systems Inc
Convergys Crop
Dialogic Corporation
Mitel Networks Corporation
Nuance Communications Inc
True Image Interactive Inc
Verizon Communication Inc
Voicent Communications Inc
Enghouse Systems Limited
Segment by Type
Outbound Services
Inbound Services
Segment by Application
Banking Financial Services and Insurance (BFSI)
Healthcare
Hospitality
IT & Telecommunication
Others
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East, Africa, and Latin America
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc.), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of IVR System in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of IVR System companies鈥� competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America by type, by application and by country, revenue for each segment.
Chapter 7: Europe by type, by application and by country, revenue for each segment.
Chapter 8: China by type and by application revenue for each segment.
Chapter 9: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by type, by application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, IVR System revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents: 

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global IVR System Market Size Growth Rate by Type, 2018 VS 2022 VS 2029
1.2.2 Outbound Services
1.2.3 Inbound Services
1.3 Market by Application
1.3.1 Global IVR System Market Size Growth Rate by Application, 2018 VS 2022 VS 2029
1.3.2 Banking Financial Services and Insurance (BFSI)
1.3.3 Healthcare
1.3.4 Hospitality
1.3.5 IT & Telecommunication
1.3.6 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global IVR System Market Perspective (2018-2029)
2.2 Global IVR System Growth Trends by Region
2.2.1 IVR System Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 IVR System Historic Market Size by Region (2018-2023)
2.2.3 IVR System Forecasted Market Size by Region (2024-2029)
2.3 IVR System Market Dynamics
2.3.1 IVR System Industry Trends
2.3.2 IVR System Market Drivers
2.3.3 IVR System Market Challenges
2.3.4 IVR System Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue IVR System by Players
3.1.1 Global IVR System Revenue by Players (2018-2023)
3.1.2 Global IVR System Revenue Market Share by Players (2018-2023)
3.2 Global IVR System Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of IVR System, Ranking by Revenue, 2021 VS 2022 VS 2023
3.4 Global IVR System Market Concentration Ratio
3.4.1 Global IVR System Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by IVR System Revenue in 2022
3.5 Global Key Players of IVR System Head office and Area Served
3.6 Global Key Players of IVR System, Product and Application
3.7 Global Key Players of IVR System, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 IVR System Breakdown Data by Type
4.1 Global IVR System Historic Market Size by Type (2018-2023)
4.2 Global IVR System Forecasted Market Size by Type (2024-2029)
5 IVR System Breakdown Data by Application
5.1 Global IVR System Historic Market Size by Application (2018-2023)
5.2 Global IVR System Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America IVR System Market Size (2018-2029)
6.2 North America IVR System Market Size by Type
6.2.1 North America IVR System Market Size by Type (2018-2023)
6.2.2 North America IVR System Market Size by Type (2024-2029)
6.2.3 North America IVR System Market Share by Type (2018-2029)
6.3 North America IVR System Market Size by Application
6.3.1 North America IVR System Market Size by Application (2018-2023)
6.3.2 North America IVR System Market Size by Application (2024-2029)
6.3.3 North America IVR System Market Share by Application (2018-2029)
6.4 North America IVR System Market Size by Country
6.4.1 North America IVR System Market Size by Country: 2018 VS 2022 VS 2029
6.4.2 North America IVR System Market Size by Country (2018-2023)
6.4.3 North America IVR System Market Size by Country (2024-2029)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe IVR System Market Size (2018-2029)
7.2 Europe IVR System Market Size by Type
7.2.1 Europe IVR System Market Size by Type (2018-2023)
7.2.2 Europe IVR System Market Size by Type (2024-2029)
7.2.3 Europe IVR System Market Share by Type (2018-2029)
7.3 Europe IVR System Market Size by Application
7.3.1 Europe IVR System Market Size by Application (2018-2023)
7.3.2 Europe IVR System Market Size by Application (2024-2029)
7.3.3 Europe IVR System Market Share by Application (2018-2029)
7.4 Europe IVR System Market Size by Country
7.4.1 Europe IVR System Market Size by Country: 2018 VS 2022 VS 2029
7.4.2 Europe IVR System Market Size by Country (2018-2023)
7.4.3 Europe IVR System Market Size by Country (2024-2029)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China IVR System Market Size (2018-2029)
8.2 China IVR System Market Size by Type
8.2.1 China IVR System Market Size by Type (2018-2023)
8.2.2 China IVR System Market Size by Type (2024-2029)
8.2.3 China IVR System Market Share by Type (2018-2029)
8.3 China IVR System Market Size by Application
8.3.1 China IVR System Market Size by Application (2018-2023)
8.3.2 China IVR System Market Size by Application (2024-2029)
8.3.3 China IVR System Market Share by Application (2018-2029)
9 Asia (excluding China)
9.1 Asia IVR System Market Size (2018-2029)
9.2 Asia IVR System Market Size by Type
9.2.1 Asia IVR System Market Size by Type (2018-2023)
9.2.2 Asia IVR System Market Size by Type (2024-2029)
9.2.3 Asia IVR System Market Share by Type (2018-2029)
9.3 Asia IVR System Market Size by Application
9.3.1 Asia IVR System Market Size by Application (2018-2023)
9.3.2 Asia IVR System Market Size by Application (2024-2029)
9.3.3 Asia IVR System Market Share by Application (2018-2029)
9.4 Asia IVR System Market Size by Region
9.4.1 Asia IVR System Market Size by Region: 2018 VS 2022 VS 2029
9.4.2 Asia IVR System Market Size by Region (2018-2023)
9.4.3 Asia IVR System Market Size by Region (2024-2029)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America IVR System Market Size (2018-2029)
10.2 Middle East, Africa, and Latin America IVR System Market Size by Type
10.2.1 Middle East, Africa, and Latin America IVR System Market Size by Type (2018-2023)
10.2.2 Middle East, Africa, and Latin America IVR System Market Size by Type (2024-2029)
10.2.3 Middle East, Africa, and Latin America IVR System Market Share by Type (2018-2029)
10.3 Middle East, Africa, and Latin America IVR System Market Size by Application
10.3.1 Middle East, Africa, and Latin America IVR System Market Size by Application (2018-2023)
10.3.2 Middle East, Africa, and Latin America IVR System Market Size by Application (2024-2029)
10.3.3 Middle East, Africa, and Latin America IVR System Market Share by Application (2018-2029)
10.4 Middle East, Africa, and Latin America IVR System Market Size by Country
10.4.1 Middle East, Africa, and Latin America IVR System Market Size by Country: 2018 VS 2022 VS 2029
10.4.2 Middle East, Africa, and Latin America IVR System Market Size by Country (2018-2023)
10.4.3 Middle East, Africa, and Latin America IVR System Market Size by Country (2024-2029)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Aspect software Inc
11.1.1 Aspect software Inc Company Details
11.1.2 Aspect software Inc Business Overview
11.1.3 Aspect software Inc IVR System Introduction
11.1.4 Aspect software Inc Revenue in IVR System Business (2018-2023)
11.1.5 Aspect software Inc Recent Developments
11.2 Avaya Inc
11.2.1 Avaya Inc Company Details
11.2.2 Avaya Inc Business Overview
11.2.3 Avaya Inc IVR System Introduction
11.2.4 Avaya Inc Revenue in IVR System Business (2018-2023)
11.2.5 Avaya Inc Recent Developments
11.3 Cisco Systems Inc
11.3.1 Cisco Systems Inc Company Details
11.3.2 Cisco Systems Inc Business Overview
11.3.3 Cisco Systems Inc IVR System Introduction
11.3.4 Cisco Systems Inc Revenue in IVR System Business (2018-2023)
11.3.5 Cisco Systems Inc Recent Developments
11.4 Convergys Crop
11.4.1 Convergys Crop Company Details
11.4.2 Convergys Crop Business Overview
11.4.3 Convergys Crop IVR System Introduction
11.4.4 Convergys Crop Revenue in IVR System Business (2018-2023)
11.4.5 Convergys Crop Recent Developments
11.5 Dialogic Corporation
11.5.1 Dialogic Corporation Company Details
11.5.2 Dialogic Corporation Business Overview
11.5.3 Dialogic Corporation IVR System Introduction
11.5.4 Dialogic Corporation Revenue in IVR System Business (2018-2023)
11.5.5 Dialogic Corporation Recent Developments
11.6 Mitel Networks Corporation
11.6.1 Mitel Networks Corporation Company Details
11.6.2 Mitel Networks Corporation Business Overview
11.6.3 Mitel Networks Corporation IVR System Introduction
11.6.4 Mitel Networks Corporation Revenue in IVR System Business (2018-2023)
11.6.5 Mitel Networks Corporation Recent Developments
11.7 Nuance Communications Inc
11.7.1 Nuance Communications Inc Company Details
11.7.2 Nuance Communications Inc Business Overview
11.7.3 Nuance Communications Inc IVR System Introduction
11.7.4 Nuance Communications Inc Revenue in IVR System Business (2018-2023)
11.7.5 Nuance Communications Inc Recent Developments
11.8 True Image Interactive Inc
11.8.1 True Image Interactive Inc Company Details
11.8.2 True Image Interactive Inc Business Overview
11.8.3 True Image Interactive Inc IVR System Introduction
11.8.4 True Image Interactive Inc Revenue in IVR System Business (2018-2023)
11.8.5 True Image Interactive Inc Recent Developments
11.9 Verizon Communication Inc
11.9.1 Verizon Communication Inc Company Details
11.9.2 Verizon Communication Inc Business Overview
11.9.3 Verizon Communication Inc IVR System Introduction
11.9.4 Verizon Communication Inc Revenue in IVR System Business (2018-2023)
11.9.5 Verizon Communication Inc Recent Developments
11.10 Voicent Communications Inc
11.10.1 Voicent Communications Inc Company Details
11.10.2 Voicent Communications Inc Business Overview
11.10.3 Voicent Communications Inc IVR System Introduction
11.10.4 Voicent Communications Inc Revenue in IVR System Business (2018-2023)
11.10.5 Voicent Communications Inc Recent Developments
11.11 Enghouse Systems Limited
11.11.1 Enghouse Systems Limited Company Details
11.11.2 Enghouse Systems Limited Business Overview
11.11.3 Enghouse Systems Limited IVR System Introduction
11.11.4 Enghouse Systems Limited Revenue in IVR System Business (2018-2023)
11.11.5 Enghouse Systems Limited Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Companies Mentioned: 

Aspect software Inc
Avaya Inc
Cisco Systems Inc
Convergys Crop
Dialogic Corporation
Mitel Networks Corporation
Nuance Communications Inc
True Image Interactive Inc
Verizon Communication Inc
Voicent Communications Inc
Enghouse Systems Limited

License Types: 

Single User License (PDF)

  • This license allows for use of a publication by one person.
  • This person may print out a single copy of the publication.
  • This person can include information given in the publication in presentations and internal reports by providing full copyright credit to the publisher.
  • This person cannot share the publication (or any information contained therein) with any other person or persons.
  • Unless a Enterprise License is purchased, a Single User License must be purchased for every person that wishes to use the publication within the same organization.
  • Customers who infringe these license terms are liable for a Global license fee.

听

Site License (PDF)*

  • This license allows for use of a publication by all users within one corporate location, e.g. a regional office.
  • These users may print out a single copy of the publication.
  • These users can include information given in the publication in presentations and internal reports by providing full copyright credit to the publisher.
  • These users cannot share the publication (or any information contained therein) with any other person or persons outside the corporate location for which the publication is purchased.
  • Unless a Enterprise License is purchased, a Site User License must be purchased for every corporate location by an organization that wishes to use the publication within the same organization.
  • Customers who infringe these license terms are liable for a Global license fee.

听

Global License (PDF)*

  • This license allows for use of a publication by unlimited users within the purchasing organization e.g. all employees of a single company.
  • Each of these people may use the publication on any computer, and may print out the report, but may not share the publication (or any information contained therein) with any other person or persons outside of the organization.
  • These employees of purchasing organization can include information given in the publication in presentations and internal reports by providing full copyright credit to the publisher.

*If Applicable.

Source URL:/mrrpb5/global-ivr-system-market-insights-forecast-2029

Links
[1] /countries/global[2] /it-services[3] /computing-electronics