Call recording software is used to record and capture audio conversations from voice calls (also known as听VoIP), video calls, or traditional telephone calls. Recorded calls can either be stored in the cloud or locally on the individual鈥檚 computer. Many call recording solutions not only record the calls and store them, but offer call or meeting analytics as well.
Market Analysis and Insights: Global Phone Call Recording Software Solution Market
The global Phone Call Recording Software Solution market is projected to grow from US$ million in 2023 to US$ million by 2029, at a Compound Annual Growth Rate (CAGR) of % during the forecast period.
The US & Canada market for Phone Call Recording Software Solution is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The China market for Phone Call Recording Software Solution is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The Europe market for Phone Call Recording Software Solution is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The global key companies of Phone Call Recording Software Solution include Kixie PowerCall, Primo Dialler, XCALLY, PhoneBurner, VanillaSoft, Bright Pattern, LiveAgent, 800response and Wingman, etc. in 2022, the global top five players had a share approximately % in terms of revenue.
Report Includes
This report presents an overview of global market for Phone Call Recording Software Solution market size. Analyses of the global market trends, with historic market revenue data for 2018 - 2022, estimates for 2023, and projections of CAGR through 2029.
This report researches the key producers of Phone Call Recording Software Solution, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Phone Call Recording Software Solution, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Phone Call Recording Software Solution revenue, market share and industry ranking of main companies, data from 2018 to 2023. Identification of the major stakeholders in the global Phone Call Recording Software Solution market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by type and by application, revenue, and growth rate, from 2018 to 2029. Evaluation and forecast the market size for Phone Call Recording Software Solution revenue, projected growth trends, production technology, application and end-user industry.
Descriptive company profiles of the major global players, including Kixie PowerCall, Primo Dialler, XCALLY, PhoneBurner, VanillaSoft, Bright Pattern, LiveAgent, 800response and Wingman, etc.
By Company
Kixie PowerCall
Primo Dialler
XCALLY
PhoneBurner
VanillaSoft
Bright Pattern
LiveAgent
800response
Wingman
Gong.io
AVOXI
wolkvox
CallTrackingMetrics
UJET
HoduCC
Aloware
Monster VoIP
Talkdesk
Myphoner
Convirza
CloudAgent
Dialpad
CloudTalk
Freshdesk
VICIdial
Segment by Type
On-premise
Cloud-based
Segment by Application
SMEs
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East, Africa, and Latin America
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc.), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Phone Call Recording Software Solution in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Phone Call Recording Software Solution companies鈥� competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America by type, by application and by country, revenue for each segment.
Chapter 7: Europe by type, by application and by country, revenue for each segment.
Chapter 8: China by type and by application revenue for each segment.
Chapter 9: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by type, by application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Phone Call Recording Software Solution revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions
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1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Phone Call Recording Software Solution Market Size Growth Rate by Type, 2018 VS 2022 VS 2029
1.2.2 On-premise
1.2.3 Cloud-based
1.3 Market by Application
1.3.1 Global Phone Call Recording Software Solution Market Size Growth Rate by Application, 2018 VS 2022 VS 2029
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Phone Call Recording Software Solution Market Perspective (2018-2029)
2.2 Global Phone Call Recording Software Solution Growth Trends by Region
2.2.1 Phone Call Recording Software Solution Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Phone Call Recording Software Solution Historic Market Size by Region (2018-2023)
2.2.3 Phone Call Recording Software Solution Forecasted Market Size by Region (2024-2029)
2.3 Phone Call Recording Software Solution Market Dynamics
2.3.1 Phone Call Recording Software Solution Industry Trends
2.3.2 Phone Call Recording Software Solution Market Drivers
2.3.3 Phone Call Recording Software Solution Market Challenges
2.3.4 Phone Call Recording Software Solution Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Phone Call Recording Software Solution by Players
3.1.1 Global Phone Call Recording Software Solution Revenue by Players (2018-2023)
3.1.2 Global Phone Call Recording Software Solution Revenue Market Share by Players (2018-2023)
3.2 Global Phone Call Recording Software Solution Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Phone Call Recording Software Solution, Ranking by Revenue, 2021 VS 2022 VS 2023
3.4 Global Phone Call Recording Software Solution Market Concentration Ratio
3.4.1 Global Phone Call Recording Software Solution Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Phone Call Recording Software Solution Revenue in 2022
3.5 Global Key Players of Phone Call Recording Software Solution Head office and Area Served
3.6 Global Key Players of Phone Call Recording Software Solution, Product and Application
3.7 Global Key Players of Phone Call Recording Software Solution, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Phone Call Recording Software Solution Breakdown Data by Type
4.1 Global Phone Call Recording Software Solution Historic Market Size by Type (2018-2023)
4.2 Global Phone Call Recording Software Solution Forecasted Market Size by Type (2024-2029)
5 Phone Call Recording Software Solution Breakdown Data by Application
5.1 Global Phone Call Recording Software Solution Historic Market Size by Application (2018-2023)
5.2 Global Phone Call Recording Software Solution Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Phone Call Recording Software Solution Market Size (2018-2029)
6.2 North America Phone Call Recording Software Solution Market Size by Type
6.2.1 North America Phone Call Recording Software Solution Market Size by Type (2018-2023)
6.2.2 North America Phone Call Recording Software Solution Market Size by Type (2024-2029)
6.2.3 North America Phone Call Recording Software Solution Market Share by Type (2018-2029)
6.3 North America Phone Call Recording Software Solution Market Size by Application
6.3.1 North America Phone Call Recording Software Solution Market Size by Application (2018-2023)
6.3.2 North America Phone Call Recording Software Solution Market Size by Application (2024-2029)
6.3.3 North America Phone Call Recording Software Solution Market Share by Application (2018-2029)
6.4 North America Phone Call Recording Software Solution Market Size by Country
6.4.1 North America Phone Call Recording Software Solution Market Size by Country: 2018 VS 2022 VS 2029
6.4.2 North America Phone Call Recording Software Solution Market Size by Country (2018-2023)
6.4.3 North America Phone Call Recording Software Solution Market Size by Country (2024-2029)
6.4.4 United States
6.4.5 Canada
7 Europe
7.1 Europe Phone Call Recording Software Solution Market Size (2018-2029)
7.2 Europe Phone Call Recording Software Solution Market Size by Type
7.2.1 Europe Phone Call Recording Software Solution Market Size by Type (2018-2023)
7.2.2 Europe Phone Call Recording Software Solution Market Size by Type (2024-2029)
7.2.3 Europe Phone Call Recording Software Solution Market Share by Type (2018-2029)
7.3 Europe Phone Call Recording Software Solution Market Size by Application
7.3.1 Europe Phone Call Recording Software Solution Market Size by Application (2018-2023)
7.3.2 Europe Phone Call Recording Software Solution Market Size by Application (2024-2029)
7.3.3 Europe Phone Call Recording Software Solution Market Share by Application (2018-2029)
7.4 Europe Phone Call Recording Software Solution Market Size by Country
7.4.1 Europe Phone Call Recording Software Solution Market Size by Country: 2018 VS 2022 VS 2029
7.4.2 Europe Phone Call Recording Software Solution Market Size by Country (2018-2023)
7.4.3 Europe Phone Call Recording Software Solution Market Size by Country (2024-2029)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Phone Call Recording Software Solution Market Size (2018-2029)
8.2 China Phone Call Recording Software Solution Market Size by Type
8.2.1 China Phone Call Recording Software Solution Market Size by Type (2018-2023)
8.2.2 China Phone Call Recording Software Solution Market Size by Type (2024-2029)
8.2.3 China Phone Call Recording Software Solution Market Share by Type (2018-2029)
8.3 China Phone Call Recording Software Solution Market Size by Application
8.3.1 China Phone Call Recording Software Solution Market Size by Application (2018-2023)
8.3.2 China Phone Call Recording Software Solution Market Size by Application (2024-2029)
8.3.3 China Phone Call Recording Software Solution Market Share by Application (2018-2029)
9 Asia (excluding China)
9.1 Asia Phone Call Recording Software Solution Market Size (2018-2029)
9.2 Asia Phone Call Recording Software Solution Market Size by Type
9.2.1 Asia Phone Call Recording Software Solution Market Size by Type (2018-2023)
9.2.2 Asia Phone Call Recording Software Solution Market Size by Type (2024-2029)
9.2.3 Asia Phone Call Recording Software Solution Market Share by Type (2018-2029)
9.3 Asia Phone Call Recording Software Solution Market Size by Application
9.3.1 Asia Phone Call Recording Software Solution Market Size by Application (2018-2023)
9.3.2 Asia Phone Call Recording Software Solution Market Size by Application (2024-2029)
9.3.3 Asia Phone Call Recording Software Solution Market Share by Application (2018-2029)
9.4 Asia Phone Call Recording Software Solution Market Size by Region
9.4.1 Asia Phone Call Recording Software Solution Market Size by Region: 2018 VS 2022 VS 2029
9.4.2 Asia Phone Call Recording Software Solution Market Size by Region (2018-2023)
9.4.3 Asia Phone Call Recording Software Solution Market Size by Region (2024-2029)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Size (2018-2029)
10.2 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Size by Type
10.2.1 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Size by Type (2018-2023)
10.2.2 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Size by Type (2024-2029)
10.2.3 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Share by Type (2018-2029)
10.3 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Size by Application
10.3.1 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Size by Application (2018-2023)
10.3.2 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Size by Application (2024-2029)
10.3.3 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Share by Application (2018-2029)
10.4 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Size by Country
10.4.1 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Size by Country: 2018 VS 2022 VS 2029
10.4.2 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Size by Country (2018-2023)
10.4.3 Middle East, Africa, and Latin America Phone Call Recording Software Solution Market Size by Country (2024-2029)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Kixie PowerCall
11.1.1 Kixie PowerCall Company Details
11.1.2 Kixie PowerCall Business Overview
11.1.3 Kixie PowerCall Phone Call Recording Software Solution Introduction
11.1.4 Kixie PowerCall Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.1.5 Kixie PowerCall Recent Developments
11.2 Primo Dialler
11.2.1 Primo Dialler Company Details
11.2.2 Primo Dialler Business Overview
11.2.3 Primo Dialler Phone Call Recording Software Solution Introduction
11.2.4 Primo Dialler Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.2.5 Primo Dialler Recent Developments
11.3 XCALLY
11.3.1 XCALLY Company Details
11.3.2 XCALLY Business Overview
11.3.3 XCALLY Phone Call Recording Software Solution Introduction
11.3.4 XCALLY Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.3.5 XCALLY Recent Developments
11.4 PhoneBurner
11.4.1 PhoneBurner Company Details
11.4.2 PhoneBurner Business Overview
11.4.3 PhoneBurner Phone Call Recording Software Solution Introduction
11.4.4 PhoneBurner Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.4.5 PhoneBurner Recent Developments
11.5 VanillaSoft
11.5.1 VanillaSoft Company Details
11.5.2 VanillaSoft Business Overview
11.5.3 VanillaSoft Phone Call Recording Software Solution Introduction
11.5.4 VanillaSoft Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.5.5 VanillaSoft Recent Developments
11.6 Bright Pattern
11.6.1 Bright Pattern Company Details
11.6.2 Bright Pattern Business Overview
11.6.3 Bright Pattern Phone Call Recording Software Solution Introduction
11.6.4 Bright Pattern Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.6.5 Bright Pattern Recent Developments
11.7 LiveAgent
11.7.1 LiveAgent Company Details
11.7.2 LiveAgent Business Overview
11.7.3 LiveAgent Phone Call Recording Software Solution Introduction
11.7.4 LiveAgent Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.7.5 LiveAgent Recent Developments
11.8 800response
11.8.1 800response Company Details
11.8.2 800response Business Overview
11.8.3 800response Phone Call Recording Software Solution Introduction
11.8.4 800response Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.8.5 800response Recent Developments
11.9 Wingman
11.9.1 Wingman Company Details
11.9.2 Wingman Business Overview
11.9.3 Wingman Phone Call Recording Software Solution Introduction
11.9.4 Wingman Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.9.5 Wingman Recent Developments
11.10 Gong.io
11.10.1 Gong.io Company Details
11.10.2 Gong.io Business Overview
11.10.3 Gong.io Phone Call Recording Software Solution Introduction
11.10.4 Gong.io Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.10.5 Gong.io Recent Developments
11.11 AVOXI
11.11.1 AVOXI Company Details
11.11.2 AVOXI Business Overview
11.11.3 AVOXI Phone Call Recording Software Solution Introduction
11.11.4 AVOXI Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.11.5 AVOXI Recent Developments
11.12 wolkvox
11.12.1 wolkvox Company Details
11.12.2 wolkvox Business Overview
11.12.3 wolkvox Phone Call Recording Software Solution Introduction
11.12.4 wolkvox Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.12.5 wolkvox Recent Developments
11.13 CallTrackingMetrics
11.13.1 CallTrackingMetrics Company Details
11.13.2 CallTrackingMetrics Business Overview
11.13.3 CallTrackingMetrics Phone Call Recording Software Solution Introduction
11.13.4 CallTrackingMetrics Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.13.5 CallTrackingMetrics Recent Developments
11.14 UJET
11.14.1 UJET Company Details
11.14.2 UJET Business Overview
11.14.3 UJET Phone Call Recording Software Solution Introduction
11.14.4 UJET Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.14.5 UJET Recent Developments
11.15 HoduCC
11.15.1 HoduCC Company Details
11.15.2 HoduCC Business Overview
11.15.3 HoduCC Phone Call Recording Software Solution Introduction
11.15.4 HoduCC Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.15.5 HoduCC Recent Developments
11.16 Aloware
11.16.1 Aloware Company Details
11.16.2 Aloware Business Overview
11.16.3 Aloware Phone Call Recording Software Solution Introduction
11.16.4 Aloware Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.16.5 Aloware Recent Developments
11.17 Monster VoIP
11.17.1 Monster VoIP Company Details
11.17.2 Monster VoIP Business Overview
11.17.3 Monster VoIP Phone Call Recording Software Solution Introduction
11.17.4 Monster VoIP Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.17.5 Monster VoIP Recent Developments
11.18 Talkdesk
11.18.1 Talkdesk Company Details
11.18.2 Talkdesk Business Overview
11.18.3 Talkdesk Phone Call Recording Software Solution Introduction
11.18.4 Talkdesk Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.18.5 Talkdesk Recent Developments
11.19 Myphoner
11.19.1 Myphoner Company Details
11.19.2 Myphoner Business Overview
11.19.3 Myphoner Phone Call Recording Software Solution Introduction
11.19.4 Myphoner Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.19.5 Myphoner Recent Developments
11.20 Convirza
11.20.1 Convirza Company Details
11.20.2 Convirza Business Overview
11.20.3 Convirza Phone Call Recording Software Solution Introduction
11.20.4 Convirza Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.20.5 Convirza Recent Developments
11.21 CloudAgent
11.21.1 CloudAgent Company Details
11.21.2 CloudAgent Business Overview
11.21.3 CloudAgent Phone Call Recording Software Solution Introduction
11.21.4 CloudAgent Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.21.5 CloudAgent Recent Developments
11.22 Dialpad
11.22.1 Dialpad Company Details
11.22.2 Dialpad Business Overview
11.22.3 Dialpad Phone Call Recording Software Solution Introduction
11.22.4 Dialpad Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.22.5 Dialpad Recent Developments
11.23 CloudTalk
11.23.1 CloudTalk Company Details
11.23.2 CloudTalk Business Overview
11.23.3 CloudTalk Phone Call Recording Software Solution Introduction
11.23.4 CloudTalk Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.23.5 CloudTalk Recent Developments
11.24 Freshdesk
11.24.1 Freshdesk Company Details
11.24.2 Freshdesk Business Overview
11.24.3 Freshdesk Phone Call Recording Software Solution Introduction
11.24.4 Freshdesk Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.24.5 Freshdesk Recent Developments
11.25 VICIdial
11.25.1 VICIdial Company Details
11.25.2 VICIdial Business Overview
11.25.3 VICIdial Phone Call Recording Software Solution Introduction
11.25.4 VICIdial Revenue in Phone Call Recording Software Solution Business (2018-2023)
11.25.5 VICIdial Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Kixie PowerCall
Primo Dialler
XCALLY
PhoneBurner
VanillaSoft
Bright Pattern
LiveAgent
800response
Wingman
Gong.io
AVOXI
wolkvox
CallTrackingMetrics
UJET
HoduCC
Aloware
Monster VoIP
Talkdesk
Myphoner
Convirza
CloudAgent
Dialpad
CloudTalk
Freshdesk
VICIdial
听
听
*If Applicable.
