
Proactive customer retention software is a tool used to help businesses proactively retain existing customers and increase customer loyalty. This software uses technology and data analytics to identify potential churn customers and take steps to retain them and prevent them from being lost to competitors.
The global Proactive Customer Retention Software market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of %during the forecast period 2024-2030.
North American market for Proactive Customer Retention Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Proactive Customer Retention Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Proactive Customer Retention Software in Large Enterprises is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Proactive Customer Retention Software include Qualtrics, Freshworks, Eclipse AI, Hook - Grow Faster, Stylo, Staircase AI, involve.ai, Frame AI, SupportLogic, Churn360, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Proactive Customer Retention Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Proactive Customer Retention Software.
The Proactive Customer Retention Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Proactive Customer Retention Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Proactive Customer Retention Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Qualtrics
Freshworks
Eclipse AI
Hook - Grow Faster
Stylo
Staircase AI
involve.ai
Frame AI
SupportLogic
Churn360
Ascendo AI
Paddle
Loris
GPTfy
Chargebee Retention
AptEdge
Churned
RetentionEngine
TheLoops
IrisAgent
GoSky
OpenText
Solitics
Spyglaz
Segment by Type
Cloud-based
On-premise
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Proactive Customer Retention Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Proactive Customer Retention Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Cloud-based
1.2.3 On-premise
1.3 Market by Application
1.3.1 Global Proactive Customer Retention Software Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Proactive Customer Retention Software Market Perspective (2019-2030)
2.2 Global Proactive Customer Retention Software Growth Trends by Region
2.2.1 Global Proactive Customer Retention Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Proactive Customer Retention Software Historic Market Size by Region (2019-2024)
2.2.3 Proactive Customer Retention Software Forecasted Market Size by Region (2025-2030)
2.3 Proactive Customer Retention Software Market Dynamics
2.3.1 Proactive Customer Retention Software Industry Trends
2.3.2 Proactive Customer Retention Software Market Drivers
2.3.3 Proactive Customer Retention Software Market Challenges
2.3.4 Proactive Customer Retention Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Proactive Customer Retention Software Players by Revenue
3.1.1 Global Top Proactive Customer Retention Software Players by Revenue (2019-2024)
3.1.2 Global Proactive Customer Retention Software Revenue Market Share by Players (2019-2024)
3.2 Global Proactive Customer Retention Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Proactive Customer Retention Software Revenue
3.4 Global Proactive Customer Retention Software Market Concentration Ratio
3.4.1 Global Proactive Customer Retention Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Proactive Customer Retention Software Revenue in 2023
3.5 Global Key Players of Proactive Customer Retention Software Head office and Area Served
3.6 Global Key Players of Proactive Customer Retention Software, Product and Application
3.7 Global Key Players of Proactive Customer Retention Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Proactive Customer Retention Software Breakdown Data by Type
4.1 Global Proactive Customer Retention Software Historic Market Size by Type (2019-2024)
4.2 Global Proactive Customer Retention Software Forecasted Market Size by Type (2025-2030)
5 Proactive Customer Retention Software Breakdown Data by Application
5.1 Global Proactive Customer Retention Software Historic Market Size by Application (2019-2024)
5.2 Global Proactive Customer Retention Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Proactive Customer Retention Software Market Size (2019-2030)
6.2 North America Proactive Customer Retention Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Proactive Customer Retention Software Market Size by Country (2019-2024)
6.4 North America Proactive Customer Retention Software Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Proactive Customer Retention Software Market Size (2019-2030)
7.2 Europe Proactive Customer Retention Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Proactive Customer Retention Software Market Size by Country (2019-2024)
7.4 Europe Proactive Customer Retention Software Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Proactive Customer Retention Software Market Size (2019-2030)
8.2 Asia-Pacific Proactive Customer Retention Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Proactive Customer Retention Software Market Size by Region (2019-2024)
8.4 Asia-Pacific Proactive Customer Retention Software Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Proactive Customer Retention Software Market Size (2019-2030)
9.2 Latin America Proactive Customer Retention Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Proactive Customer Retention Software Market Size by Country (2019-2024)
9.4 Latin America Proactive Customer Retention Software Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Proactive Customer Retention Software Market Size (2019-2030)
10.2 Middle East & Africa Proactive Customer Retention Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Proactive Customer Retention Software Market Size by Country (2019-2024)
10.4 Middle East & Africa Proactive Customer Retention Software Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Qualtrics
11.1.1 Qualtrics Company Details
11.1.2 Qualtrics Business Overview
11.1.3 Qualtrics Proactive Customer Retention Software Introduction
11.1.4 Qualtrics Revenue in Proactive Customer Retention Software Business (2019-2024)
11.1.5 Qualtrics Recent Development
11.2 Freshworks
11.2.1 Freshworks Company Details
11.2.2 Freshworks Business Overview
11.2.3 Freshworks Proactive Customer Retention Software Introduction
11.2.4 Freshworks Revenue in Proactive Customer Retention Software Business (2019-2024)
11.2.5 Freshworks Recent Development
11.3 Eclipse AI
11.3.1 Eclipse AI Company Details
11.3.2 Eclipse AI Business Overview
11.3.3 Eclipse AI Proactive Customer Retention Software Introduction
11.3.4 Eclipse AI Revenue in Proactive Customer Retention Software Business (2019-2024)
11.3.5 Eclipse AI Recent Development
11.4 Hook - Grow Faster
11.4.1 Hook - Grow Faster Company Details
11.4.2 Hook - Grow Faster Business Overview
11.4.3 Hook - Grow Faster Proactive Customer Retention Software Introduction
11.4.4 Hook - Grow Faster Revenue in Proactive Customer Retention Software Business (2019-2024)
11.4.5 Hook - Grow Faster Recent Development
11.5 Stylo
11.5.1 Stylo Company Details
11.5.2 Stylo Business Overview
11.5.3 Stylo Proactive Customer Retention Software Introduction
11.5.4 Stylo Revenue in Proactive Customer Retention Software Business (2019-2024)
11.5.5 Stylo Recent Development
11.6 Staircase AI
11.6.1 Staircase AI Company Details
11.6.2 Staircase AI Business Overview
11.6.3 Staircase AI Proactive Customer Retention Software Introduction
11.6.4 Staircase AI Revenue in Proactive Customer Retention Software Business (2019-2024)
11.6.5 Staircase AI Recent Development
11.7 involve.ai
11.7.1 involve.ai Company Details
11.7.2 involve.ai Business Overview
11.7.3 involve.ai Proactive Customer Retention Software Introduction
11.7.4 involve.ai Revenue in Proactive Customer Retention Software Business (2019-2024)
11.7.5 involve.ai Recent Development
11.8 Frame AI
11.8.1 Frame AI Company Details
11.8.2 Frame AI Business Overview
11.8.3 Frame AI Proactive Customer Retention Software Introduction
11.8.4 Frame AI Revenue in Proactive Customer Retention Software Business (2019-2024)
11.8.5 Frame AI Recent Development
11.9 SupportLogic
11.9.1 SupportLogic Company Details
11.9.2 SupportLogic Business Overview
11.9.3 SupportLogic Proactive Customer Retention Software Introduction
11.9.4 SupportLogic Revenue in Proactive Customer Retention Software Business (2019-2024)
11.9.5 SupportLogic Recent Development
11.10 Churn360
11.10.1 Churn360 Company Details
11.10.2 Churn360 Business Overview
11.10.3 Churn360 Proactive Customer Retention Software Introduction
11.10.4 Churn360 Revenue in Proactive Customer Retention Software Business (2019-2024)
11.10.5 Churn360 Recent Development
11.11 Ascendo AI
11.11.1 Ascendo AI Company Details
11.11.2 Ascendo AI Business Overview
11.11.3 Ascendo AI Proactive Customer Retention Software Introduction
11.11.4 Ascendo AI Revenue in Proactive Customer Retention Software Business (2019-2024)
11.11.5 Ascendo AI Recent Development
11.12 Paddle
11.12.1 Paddle Company Details
11.12.2 Paddle Business Overview
11.12.3 Paddle Proactive Customer Retention Software Introduction
11.12.4 Paddle Revenue in Proactive Customer Retention Software Business (2019-2024)
11.12.5 Paddle Recent Development
11.13 Loris
11.13.1 Loris Company Details
11.13.2 Loris Business Overview
11.13.3 Loris Proactive Customer Retention Software Introduction
11.13.4 Loris Revenue in Proactive Customer Retention Software Business (2019-2024)
11.13.5 Loris Recent Development
11.14 GPTfy
11.14.1 GPTfy Company Details
11.14.2 GPTfy Business Overview
11.14.3 GPTfy Proactive Customer Retention Software Introduction
11.14.4 GPTfy Revenue in Proactive Customer Retention Software Business (2019-2024)
11.14.5 GPTfy Recent Development
11.15 Chargebee Retention
11.15.1 Chargebee Retention Company Details
11.15.2 Chargebee Retention Business Overview
11.15.3 Chargebee Retention Proactive Customer Retention Software Introduction
11.15.4 Chargebee Retention Revenue in Proactive Customer Retention Software Business (2019-2024)
11.15.5 Chargebee Retention Recent Development
11.16 AptEdge
11.16.1 AptEdge Company Details
11.16.2 AptEdge Business Overview
11.16.3 AptEdge Proactive Customer Retention Software Introduction
11.16.4 AptEdge Revenue in Proactive Customer Retention Software Business (2019-2024)
11.16.5 AptEdge Recent Development
11.17 Churned
11.17.1 Churned Company Details
11.17.2 Churned Business Overview
11.17.3 Churned Proactive Customer Retention Software Introduction
11.17.4 Churned Revenue in Proactive Customer Retention Software Business (2019-2024)
11.17.5 Churned Recent Development
11.18 RetentionEngine
11.18.1 RetentionEngine Company Details
11.18.2 RetentionEngine Business Overview
11.18.3 RetentionEngine Proactive Customer Retention Software Introduction
11.18.4 RetentionEngine Revenue in Proactive Customer Retention Software Business (2019-2024)
11.18.5 RetentionEngine Recent Development
11.19 TheLoops
11.19.1 TheLoops Company Details
11.19.2 TheLoops Business Overview
11.19.3 TheLoops Proactive Customer Retention Software Introduction
11.19.4 TheLoops Revenue in Proactive Customer Retention Software Business (2019-2024)
11.19.5 TheLoops Recent Development
11.20 IrisAgent
11.20.1 IrisAgent Company Details
11.20.2 IrisAgent Business Overview
11.20.3 IrisAgent Proactive Customer Retention Software Introduction
11.20.4 IrisAgent Revenue in Proactive Customer Retention Software Business (2019-2024)
11.20.5 IrisAgent Recent Development
11.21 GoSky
11.21.1 GoSky Company Details
11.21.2 GoSky Business Overview
11.21.3 GoSky Proactive Customer Retention Software Introduction
11.21.4 GoSky Revenue in Proactive Customer Retention Software Business (2019-2024)
11.21.5 GoSky Recent Development
11.22 OpenText
11.22.1 OpenText Company Details
11.22.2 OpenText Business Overview
11.22.3 OpenText Proactive Customer Retention Software Introduction
11.22.4 OpenText Revenue in Proactive Customer Retention Software Business (2019-2024)
11.22.5 OpenText Recent Development
11.23 Solitics
11.23.1 Solitics Company Details
11.23.2 Solitics Business Overview
11.23.3 Solitics Proactive Customer Retention Software Introduction
11.23.4 Solitics Revenue in Proactive Customer Retention Software Business (2019-2024)
11.23.5 Solitics Recent Development
11.24 Spyglaz
11.24.1 Spyglaz Company Details
11.24.2 Spyglaz Business Overview
11.24.3 Spyglaz Proactive Customer Retention Software Introduction
11.24.4 Spyglaz Revenue in Proactive Customer Retention Software Business (2019-2024)
11.24.5 Spyglaz Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
Qualtrics
Freshworks
Eclipse AI
Hook - Grow Faster
Stylo
Staircase AI
involve.ai
Frame AI
SupportLogic
Churn360
Ascendo AI
Paddle
Loris
GPTfy
Chargebee Retention
AptEdge
Churned
RetentionEngine
TheLoops
IrisAgent
GoSky
OpenText
Solitics
Spyglaz
Ìý
Ìý
*If Applicable.
