CRM software has particular supplementary functions, except for conventional account, contact and activity management in telecommunications industry. Telecom CRM systems assist incontrolling customer churn as they study data gathered from other functional spheres like sales and service. When the analysis is combined with transactional information, it discovers deep understanding of customer behavior and helps to recognize and restrain customer churn.
Market Analysis and Insights: Global Telecom CRM Software Market
The global Telecom CRM Software market is projected to grow from US$ million in 2024 to US$ million by 2030, at a Compound Annual Growth Rate (CAGR) of % during the forecast period.
The Global Mobile Economy Development Report 2023 released by GSMA Intelligence pointed out that by the end of 2022, the number of global mobile users would exceed 5.4 billion. The mobile ecosystem supports 16 million jobs directly and 12 million jobs indirectly.
According to our Communications Research Centre, in 2022, the global communication equipment was valued at US$ 100 billion. The U.S. and China are powerhouses in the manufacture of communications equipment. According to data from the Ministry of Industry and Information Technology of China, the cumulative revenue of telecommunications services in 2022 was 楼1.58 trillion, an increase of 8% over the previous year. The total amount of telecommunications business calculated at the price of the previous year reached 楼1.75 trillion, a year-on-year increase of 21.3%. In the same year, the fixed Internet broadband access business revenue was 楼240.2 billion, an increase of 7.1% over the previous year, and its proportion in the telecommunications business revenue decreased from 15.3% in the previous year to 15.2%, driving the telecommunications business revenue to increase by 1.1 percentage points.
Report Covers:
This report presents an overview of global market for Telecom CRM Software market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.
This report researches the key producers of Telecom CRM Software, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Telecom CRM Software, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Telecom CRM Software revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Telecom CRM Software market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Telecom CRM Software revenue, projected growth trends, production technology, application and end-user industry.
Market Segmentation
By Company
Comarch
Elinext
Cerillion
Bpmonline
Ericsson
Beesion
Infosys
HP
Atlas
CHR Solutions
Daemon
Precision Telecom Technologies
SunVizon
LeadPrime
Segment by Type
On-premises
Cloud
Segment by Application
Small and Medium Enterprises (SMEs)
Large enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
China
Asia (excluding China)
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America, Middle East & Africa
Brazil
Mexico
Turkey
Israel
GCC Countries
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Telecom CRM Software in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Telecom CRM Software companies鈥� competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
Chapter 8: China by Type, and by Application, revenue for each segment.
Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Telecom CRM Software revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Telecom CRM Software Market Size Growth Rate by Type, 2019 VS 2023 VS 2030
1.2.2 On-premises
1.2.3 Cloud
1.3 Market by Application
1.3.1 Global Telecom CRM Software Market Size Growth Rate by Application, 2019 VS 2023 VS 2030
1.3.2 Small and Medium Enterprises (SMEs)
1.3.3 Large enterprises
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Telecom CRM Software Market Perspective (2019-2030)
2.2 Global Telecom CRM Software Growth Trends by Region
2.2.1 Telecom CRM Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Telecom CRM Software Historic Market Size by Region (2019-2024)
2.2.3 Telecom CRM Software Forecasted Market Size by Region (2025-2030)
2.3 Telecom CRM Software Market Dynamics
2.3.1 Telecom CRM Software Industry Trends
2.3.2 Telecom CRM Software Market Drivers
2.3.3 Telecom CRM Software Market Challenges
2.3.4 Telecom CRM Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Telecom CRM Software by Players
3.1.1 Global Telecom CRM Software Revenue by Players (2019-2024)
3.1.2 Global Telecom CRM Software Revenue Market Share by Players (2019-2024)
3.2 Global Telecom CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Telecom CRM Software, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global Telecom CRM Software Market Concentration Ratio
3.4.1 Global Telecom CRM Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Telecom CRM Software Revenue in 2023
3.5 Global Key Players of Telecom CRM Software Head office and Area Served
3.6 Global Key Players of Telecom CRM Software, Product and Application
3.7 Global Key Players of Telecom CRM Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Telecom CRM Software Breakdown Data by Type
4.1 Global Telecom CRM Software Historic Market Size by Type (2019-2024)
4.2 Global Telecom CRM Software Forecasted Market Size by Type (2025-2030)
5 Telecom CRM Software Breakdown Data by Application
5.1 Global Telecom CRM Software Historic Market Size by Application (2019-2024)
5.2 Global Telecom CRM Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Telecom CRM Software Market Size (2019-2030)
6.2 North America Telecom CRM Software Market Size by Type
6.2.1 North America Telecom CRM Software Market Size by Type (2019-2024)
6.2.2 North America Telecom CRM Software Market Size by Type (2025-2030)
6.2.3 North America Telecom CRM Software Market Share by Type (2019-2030)
6.3 North America Telecom CRM Software Market Size by Application
6.3.1 North America Telecom CRM Software Market Size by Application (2019-2024)
6.3.2 North America Telecom CRM Software Market Size by Application (2025-2030)
6.3.3 North America Telecom CRM Software Market Share by Application (2019-2030)
6.4 North America Telecom CRM Software Market Size by Country
6.4.1 North America Telecom CRM Software Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America Telecom CRM Software Market Size by Country (2019-2024)
6.4.3 North America Telecom CRM Software Market Size by Country (2025-2030)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe Telecom CRM Software Market Size (2019-2030)
7.2 Europe Telecom CRM Software Market Size by Type
7.2.1 Europe Telecom CRM Software Market Size by Type (2019-2024)
7.2.2 Europe Telecom CRM Software Market Size by Type (2025-2030)
7.2.3 Europe Telecom CRM Software Market Share by Type (2019-2030)
7.3 Europe Telecom CRM Software Market Size by Application
7.3.1 Europe Telecom CRM Software Market Size by Application (2019-2024)
7.3.2 Europe Telecom CRM Software Market Size by Application (2025-2030)
7.3.3 Europe Telecom CRM Software Market Share by Application (2019-2030)
7.4 Europe Telecom CRM Software Market Size by Country
7.4.1 Europe Telecom CRM Software Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe Telecom CRM Software Market Size by Country (2019-2024)
7.4.3 Europe Telecom CRM Software Market Size by Country (2025-2030)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Telecom CRM Software Market Size (2019-2030)
8.2 China Telecom CRM Software Market Size by Type
8.2.1 China Telecom CRM Software Market Size by Type (2019-2024)
8.2.2 China Telecom CRM Software Market Size by Type (2025-2030)
8.2.3 China Telecom CRM Software Market Share by Type (2019-2030)
8.3 China Telecom CRM Software Market Size by Application
8.3.1 China Telecom CRM Software Market Size by Application (2019-2024)
8.3.2 China Telecom CRM Software Market Size by Application (2025-2030)
8.3.3 China Telecom CRM Software Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia Telecom CRM Software Market Size (2019-2030)
9.2 Asia Telecom CRM Software Market Size by Type
9.2.1 Asia Telecom CRM Software Market Size by Type (2019-2024)
9.2.2 Asia Telecom CRM Software Market Size by Type (2025-2030)
9.2.3 Asia Telecom CRM Software Market Share by Type (2019-2030)
9.3 Asia Telecom CRM Software Market Size by Application
9.3.1 Asia Telecom CRM Software Market Size by Application (2019-2024)
9.3.2 Asia Telecom CRM Software Market Size by Application (2025-2030)
9.3.3 Asia Telecom CRM Software Market Share by Application (2019-2030)
9.4 Asia Telecom CRM Software Market Size by Region
9.4.1 Asia Telecom CRM Software Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia Telecom CRM Software Market Size by Region (2019-2024)
9.4.3 Asia Telecom CRM Software Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Telecom CRM Software Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America Telecom CRM Software Market Size by Type
10.2.1 Middle East, Africa, and Latin America Telecom CRM Software Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America Telecom CRM Software Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America Telecom CRM Software Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America Telecom CRM Software Market Size by Application
10.3.1 Middle East, Africa, and Latin America Telecom CRM Software Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America Telecom CRM Software Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America Telecom CRM Software Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America Telecom CRM Software Market Size by Country
10.4.1 Middle East, Africa, and Latin America Telecom CRM Software Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America Telecom CRM Software Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America Telecom CRM Software Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Comarch
11.1.1 Comarch Company Details
11.1.2 Comarch Business Overview
11.1.3 Comarch Telecom CRM Software Introduction
11.1.4 Comarch Revenue in Telecom CRM Software Business (2019-2024)
11.1.5 Comarch Recent Developments
11.2 Elinext
11.2.1 Elinext Company Details
11.2.2 Elinext Business Overview
11.2.3 Elinext Telecom CRM Software Introduction
11.2.4 Elinext Revenue in Telecom CRM Software Business (2019-2024)
11.2.5 Elinext Recent Developments
11.3 Cerillion
11.3.1 Cerillion Company Details
11.3.2 Cerillion Business Overview
11.3.3 Cerillion Telecom CRM Software Introduction
11.3.4 Cerillion Revenue in Telecom CRM Software Business (2019-2024)
11.3.5 Cerillion Recent Developments
11.4 Bpmonline
11.4.1 Bpmonline Company Details
11.4.2 Bpmonline Business Overview
11.4.3 Bpmonline Telecom CRM Software Introduction
11.4.4 Bpmonline Revenue in Telecom CRM Software Business (2019-2024)
11.4.5 Bpmonline Recent Developments
11.5 Ericsson
11.5.1 Ericsson Company Details
11.5.2 Ericsson Business Overview
11.5.3 Ericsson Telecom CRM Software Introduction
11.5.4 Ericsson Revenue in Telecom CRM Software Business (2019-2024)
11.5.5 Ericsson Recent Developments
11.6 Beesion
11.6.1 Beesion Company Details
11.6.2 Beesion Business Overview
11.6.3 Beesion Telecom CRM Software Introduction
11.6.4 Beesion Revenue in Telecom CRM Software Business (2019-2024)
11.6.5 Beesion Recent Developments
11.7 Infosys
11.7.1 Infosys Company Details
11.7.2 Infosys Business Overview
11.7.3 Infosys Telecom CRM Software Introduction
11.7.4 Infosys Revenue in Telecom CRM Software Business (2019-2024)
11.7.5 Infosys Recent Developments
11.8 HP
11.8.1 HP Company Details
11.8.2 HP Business Overview
11.8.3 HP Telecom CRM Software Introduction
11.8.4 HP Revenue in Telecom CRM Software Business (2019-2024)
11.8.5 HP Recent Developments
11.9 Atlas
11.9.1 Atlas Company Details
11.9.2 Atlas Business Overview
11.9.3 Atlas Telecom CRM Software Introduction
11.9.4 Atlas Revenue in Telecom CRM Software Business (2019-2024)
11.9.5 Atlas Recent Developments
11.10 CHR Solutions
11.10.1 CHR Solutions Company Details
11.10.2 CHR Solutions Business Overview
11.10.3 CHR Solutions Telecom CRM Software Introduction
11.10.4 CHR Solutions Revenue in Telecom CRM Software Business (2019-2024)
11.10.5 CHR Solutions Recent Developments
11.11 Daemon
11.11.1 Daemon Company Details
11.11.2 Daemon Business Overview
11.11.3 Daemon Telecom CRM Software Introduction
11.11.4 Daemon Revenue in Telecom CRM Software Business (2019-2024)
11.11.5 Daemon Recent Developments
11.12 Precision Telecom Technologies
11.12.1 Precision Telecom Technologies Company Details
11.12.2 Precision Telecom Technologies Business Overview
11.12.3 Precision Telecom Technologies Telecom CRM Software Introduction
11.12.4 Precision Telecom Technologies Revenue in Telecom CRM Software Business (2019-2024)
11.12.5 Precision Telecom Technologies Recent Developments
11.13 SunVizon
11.13.1 SunVizon Company Details
11.13.2 SunVizon Business Overview
11.13.3 SunVizon Telecom CRM Software Introduction
11.13.4 SunVizon Revenue in Telecom CRM Software Business (2019-2024)
11.13.5 SunVizon Recent Developments
11.14 LeadPrime
11.14.1 LeadPrime Company Details
11.14.2 LeadPrime Business Overview
11.14.3 LeadPrime Telecom CRM Software Introduction
11.14.4 LeadPrime Revenue in Telecom CRM Software Business (2019-2024)
11.14.5 LeadPrime Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Comarch
Elinext
Cerillion
Bpmonline
Ericsson
Beesion
Infosys
HP
Atlas
CHR Solutions
Daemon
Precision Telecom Technologies
SunVizon
LeadPrime
听
听
*If Applicable.
