The global Virtual Agents market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Virtual Agents is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Virtual Agents is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Virtual Agents in Pan-entertainment Field is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Virtual Agents include IBM, [24]7.ai, Google, Nuance Communications, AWS, LogMeIn, Inbenta, Kore.ai and Gupshup, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Virtual Agents, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Virtual Agents.
Report Scope
The Virtual Agents market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Virtual Agents market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Virtual Agents companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
IBM
[24]7.ai
Google
Nuance Communications
AWS
LogMeIn
Inbenta
Kore.ai
Gupshup
AIVO
Yellow Messenger
CogniCor Technologies
Passage AI
Chatfuel
SmartBots.ai
Avatarworks
Xmov
Iflytek
DataBaker
Tecent
Microsoft (Xiaoice)
NetEase Fuxi Lab
Baidu
ByteDance (Volcengine)
LUSTER
FaceUnity
Digital Domain
Huawei
Alibaba
Segment by Type
Voice agents
Artificial intelligence (AI) agents
Chatbots
Visual agents
Segment by Application
Pan-entertainment Field
Healthcare Field
Financial Field
Automotive
Others
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Virtual Agents companies鈥� competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Virtual Agents Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Voice agents
1.2.3 Artificial intelligence (AI) agents
1.2.4 Chatbots
1.2.5 Visual agents
1.3 Market by Application
1.3.1 Global Virtual Agents Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Pan-entertainment Field
1.3.3 Healthcare Field
1.3.4 Financial Field
1.3.5 Automotive
1.3.6 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Virtual Agents Market Perspective (2019-2030)
2.2 Virtual Agents Growth Trends by Region
2.2.1 Global Virtual Agents Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Virtual Agents Historic Market Size by Region (2019-2024)
2.2.3 Virtual Agents Forecasted Market Size by Region (2025-2030)
2.3 Virtual Agents Market Dynamics
2.3.1 Virtual Agents Industry Trends
2.3.2 Virtual Agents Market Drivers
2.3.3 Virtual Agents Market Challenges
2.3.4 Virtual Agents Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Virtual Agents Players by Revenue
3.1.1 Global Top Virtual Agents Players by Revenue (2019-2024)
3.1.2 Global Virtual Agents Revenue Market Share by Players (2019-2024)
3.2 Global Virtual Agents Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Virtual Agents Revenue
3.4 Global Virtual Agents Market Concentration Ratio
3.4.1 Global Virtual Agents Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Virtual Agents Revenue in 2023
3.5 Virtual Agents Key Players Head office and Area Served
3.6 Key Players Virtual Agents Product Solution and Service
3.7 Date of Enter into Virtual Agents Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Virtual Agents Breakdown Data by Type
4.1 Global Virtual Agents Historic Market Size by Type (2019-2024)
4.2 Global Virtual Agents Forecasted Market Size by Type (2025-2030)
5 Virtual Agents Breakdown Data by Application
5.1 Global Virtual Agents Historic Market Size by Application (2019-2024)
5.2 Global Virtual Agents Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Virtual Agents Market Size (2019-2030)
6.2 North America Virtual Agents Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Virtual Agents Market Size by Country (2019-2024)
6.4 North America Virtual Agents Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Virtual Agents Market Size (2019-2030)
7.2 Europe Virtual Agents Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Virtual Agents Market Size by Country (2019-2024)
7.4 Europe Virtual Agents Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Virtual Agents Market Size (2019-2030)
8.2 Asia-Pacific Virtual Agents Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Virtual Agents Market Size by Region (2019-2024)
8.4 Asia-Pacific Virtual Agents Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Virtual Agents Market Size (2019-2030)
9.2 Latin America Virtual Agents Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Virtual Agents Market Size by Country (2019-2024)
9.4 Latin America Virtual Agents Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Virtual Agents Market Size (2019-2030)
10.2 Middle East & Africa Virtual Agents Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Virtual Agents Market Size by Country (2019-2024)
10.4 Middle East & Africa Virtual Agents Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 IBM
11.1.1 IBM Company Detail
11.1.2 IBM Business Overview
11.1.3 IBM Virtual Agents Introduction
11.1.4 IBM Revenue in Virtual Agents Business (2019-2024)
11.1.5 IBM Recent Development
11.2 [24]7.ai
11.2.1 [24]7.ai Company Detail
11.2.2 [24]7.ai Business Overview
11.2.3 [24]7.ai Virtual Agents Introduction
11.2.4 [24]7.ai Revenue in Virtual Agents Business (2019-2024)
11.2.5 [24]7.ai Recent Development
11.3 Google
11.3.1 Google Company Detail
11.3.2 Google Business Overview
11.3.3 Google Virtual Agents Introduction
11.3.4 Google Revenue in Virtual Agents Business (2019-2024)
11.3.5 Google Recent Development
11.4 Nuance Communications
11.4.1 Nuance Communications Company Detail
11.4.2 Nuance Communications Business Overview
11.4.3 Nuance Communications Virtual Agents Introduction
11.4.4 Nuance Communications Revenue in Virtual Agents Business (2019-2024)
11.4.5 Nuance Communications Recent Development
11.5 AWS
11.5.1 AWS Company Detail
11.5.2 AWS Business Overview
11.5.3 AWS Virtual Agents Introduction
11.5.4 AWS Revenue in Virtual Agents Business (2019-2024)
11.5.5 AWS Recent Development
11.6 LogMeIn
11.6.1 LogMeIn Company Detail
11.6.2 LogMeIn Business Overview
11.6.3 LogMeIn Virtual Agents Introduction
11.6.4 LogMeIn Revenue in Virtual Agents Business (2019-2024)
11.6.5 LogMeIn Recent Development
11.7 Inbenta
11.7.1 Inbenta Company Detail
11.7.2 Inbenta Business Overview
11.7.3 Inbenta Virtual Agents Introduction
11.7.4 Inbenta Revenue in Virtual Agents Business (2019-2024)
11.7.5 Inbenta Recent Development
11.8 Kore.ai
11.8.1 Kore.ai Company Detail
11.8.2 Kore.ai Business Overview
11.8.3 Kore.ai Virtual Agents Introduction
11.8.4 Kore.ai Revenue in Virtual Agents Business (2019-2024)
11.8.5 Kore.ai Recent Development
11.9 Gupshup
11.9.1 Gupshup Company Detail
11.9.2 Gupshup Business Overview
11.9.3 Gupshup Virtual Agents Introduction
11.9.4 Gupshup Revenue in Virtual Agents Business (2019-2024)
11.9.5 Gupshup Recent Development
11.10 AIVO
11.10.1 AIVO Company Detail
11.10.2 AIVO Business Overview
11.10.3 AIVO Virtual Agents Introduction
11.10.4 AIVO Revenue in Virtual Agents Business (2019-2024)
11.10.5 AIVO Recent Development
11.11 Yellow Messenger
11.11.1 Yellow Messenger Company Detail
11.11.2 Yellow Messenger Business Overview
11.11.3 Yellow Messenger Virtual Agents Introduction
11.11.4 Yellow Messenger Revenue in Virtual Agents Business (2019-2024)
11.11.5 Yellow Messenger Recent Development
11.12 CogniCor Technologies
11.12.1 CogniCor Technologies Company Detail
11.12.2 CogniCor Technologies Business Overview
11.12.3 CogniCor Technologies Virtual Agents Introduction
11.12.4 CogniCor Technologies Revenue in Virtual Agents Business (2019-2024)
11.12.5 CogniCor Technologies Recent Development
11.13 Passage AI
11.13.1 Passage AI Company Detail
11.13.2 Passage AI Business Overview
11.13.3 Passage AI Virtual Agents Introduction
11.13.4 Passage AI Revenue in Virtual Agents Business (2019-2024)
11.13.5 Passage AI Recent Development
11.14 Chatfuel
11.14.1 Chatfuel Company Detail
11.14.2 Chatfuel Business Overview
11.14.3 Chatfuel Virtual Agents Introduction
11.14.4 Chatfuel Revenue in Virtual Agents Business (2019-2024)
11.14.5 Chatfuel Recent Development
11.15 SmartBots.ai
11.15.1 SmartBots.ai Company Detail
11.15.2 SmartBots.ai Business Overview
11.15.3 SmartBots.ai Virtual Agents Introduction
11.15.4 SmartBots.ai Revenue in Virtual Agents Business (2019-2024)
11.15.5 SmartBots.ai Recent Development
11.16 Avatarworks
11.16.1 Avatarworks Company Detail
11.16.2 Avatarworks Business Overview
11.16.3 Avatarworks Virtual Agents Introduction
11.16.4 Avatarworks Revenue in Virtual Agents Business (2019-2024)
11.16.5 Avatarworks Recent Development
11.17 Xmov
11.17.1 Xmov Company Detail
11.17.2 Xmov Business Overview
11.17.3 Xmov Virtual Agents Introduction
11.17.4 Xmov Revenue in Virtual Agents Business (2019-2024)
11.17.5 Xmov Recent Development
11.18 Iflytek
11.18.1 Iflytek Company Detail
11.18.2 Iflytek Business Overview
11.18.3 Iflytek Virtual Agents Introduction
11.18.4 Iflytek Revenue in Virtual Agents Business (2019-2024)
11.18.5 Iflytek Recent Development
11.19 DataBaker
11.19.1 DataBaker Company Detail
11.19.2 DataBaker Business Overview
11.19.3 DataBaker Virtual Agents Introduction
11.19.4 DataBaker Revenue in Virtual Agents Business (2019-2024)
11.19.5 DataBaker Recent Development
11.20 Tecent
11.20.1 Tecent Company Detail
11.20.2 Tecent Business Overview
11.20.3 Tecent Virtual Agents Introduction
11.20.4 Tecent Revenue in Virtual Agents Business (2019-2024)
11.20.5 Tecent Recent Development
11.21 Microsoft (Xiaoice)
11.21.1 Microsoft (Xiaoice) Company Detail
11.21.2 Microsoft (Xiaoice) Business Overview
11.21.3 Microsoft (Xiaoice) Virtual Agents Introduction
11.21.4 Microsoft (Xiaoice) Revenue in Virtual Agents Business (2019-2024)
11.21.5 Microsoft (Xiaoice) Recent Development
11.22 NetEase Fuxi Lab
11.22.1 NetEase Fuxi Lab Company Detail
11.22.2 NetEase Fuxi Lab Business Overview
11.22.3 NetEase Fuxi Lab Virtual Agents Introduction
11.22.4 NetEase Fuxi Lab Revenue in Virtual Agents Business (2019-2024)
11.22.5 NetEase Fuxi Lab Recent Development
11.23 Baidu
11.23.1 Baidu Company Detail
11.23.2 Baidu Business Overview
11.23.3 Baidu Virtual Agents Introduction
11.23.4 Baidu Revenue in Virtual Agents Business (2019-2024)
11.23.5 Baidu Recent Development
11.24 ByteDance (Volcengine)
11.24.1 ByteDance (Volcengine) Company Detail
11.24.2 ByteDance (Volcengine) Business Overview
11.24.3 ByteDance (Volcengine) Virtual Agents Introduction
11.24.4 ByteDance (Volcengine) Revenue in Virtual Agents Business (2019-2024)
11.24.5 ByteDance (Volcengine) Recent Development
11.25 LUSTER
11.25.1 LUSTER Company Detail
11.25.2 LUSTER Business Overview
11.25.3 LUSTER Virtual Agents Introduction
11.25.4 LUSTER Revenue in Virtual Agents Business (2019-2024)
11.25.5 LUSTER Recent Development
11.26 FaceUnity
11.26.1 FaceUnity Company Detail
11.26.2 FaceUnity Business Overview
11.26.3 FaceUnity Virtual Agents Introduction
11.26.4 FaceUnity Revenue in Virtual Agents Business (2019-2024)
11.26.5 FaceUnity Recent Development
11.27 Digital Domain
11.27.1 Digital Domain Company Detail
11.27.2 Digital Domain Business Overview
11.27.3 Digital Domain Virtual Agents Introduction
11.27.4 Digital Domain Revenue in Virtual Agents Business (2019-2024)
11.27.5 Digital Domain Recent Development
11.28 Huawei
11.28.1 Huawei Company Detail
11.28.2 Huawei Business Overview
11.28.3 Huawei Virtual Agents Introduction
11.28.4 Huawei Revenue in Virtual Agents Business (2019-2024)
11.28.5 Huawei Recent Development
11.29 Alibaba
11.29.1 Alibaba Company Detail
11.29.2 Alibaba Business Overview
11.29.3 Alibaba Virtual Agents Introduction
11.29.4 Alibaba Revenue in Virtual Agents Business (2019-2024)
11.29.5 Alibaba Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
IBM
[24]7.ai
Google
Nuance Communications
AWS
LogMeIn
Inbenta
Kore.ai
Gupshup
AIVO
Yellow Messenger
CogniCor Technologies
Passage AI
Chatfuel
SmartBots.ai
Avatarworks
Xmov
Iflytek
DataBaker
Tecent
Microsoft (Xiaoice)
NetEase Fuxi Lab
Baidu
ByteDance (Volcengine)
LUSTER
FaceUnity
Digital Domain
Huawei
Alibaba
听
听
*If Applicable.
